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Hyatt House Austin/Downtown

3.5 star property
Hotel with free breakfast, a short walk to Sixth Street
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt House Austin/Downtown

Desk, blackout curtains, soundproofing, iron/ironing board
Fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Desk, blackout curtains, soundproofing, iron/ironing board
City view
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Parking available
The price is NZ$202
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
901 Neches Street, Austin, TX, 78701
  • Paramount Theatre
    8 min walk
  • Ladybird Kitchen + Bar
    2 min walk
  • Downtown Station
    7 min walk
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    18 min drive

Room options

View all photos for Suite, 1 Bedroom (1 King & 1 Sofa Bed)

Suite, 1 Bedroom (1 King & 1 Sofa Bed)

Suite, 1 Bedroom (1 King & 1 Sofa Bed)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds, Den Guestroom)

Desk, blackout curtains, soundproofing, iron/ironing board

Room (2 Queen Beds, Den Guestroom)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed (High Floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (High Floor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds, Specialty)

Desk, blackout curtains, soundproofing, iron/ironing board

Room (2 Queen Beds, Specialty)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Kitchen)

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible, Bathtub (Kitchen)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Plus Sofa Bed)

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible, Kitchen (Plus Sofa Bed)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Kitchen)

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Kitchen)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Roll-in Shower)

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Large Studio)

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Suite, 1 King Bed with Sofa bed (Large Studio)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

Desk, blackout curtains, soundproofing, iron/ironing board

Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 55 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (2 Queen Beds & 1 Sofa Bed)

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Kitchen (2 Queen Beds & 1 Sofa Bed)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Corner (1 King & 1 Sofa Bed)

Suite, 1 Bedroom, Corner (1 King & 1 Sofa Bed) | Private kitchen

Suite, 1 Bedroom, Corner (1 King & 1 Sofa Bed)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 43 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Downright Austin, A Renaissance Hotel

Pool
Pet-friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (218)
The price is NZ$344
for 1 room
includes taxes & fees
8 Jan - 9 Jan
Downright Austin, A Renaissance Hotel

About the area

Austin

Hyatt House Austin/Downtown places you in the centre of Austin, within just a 15-minute stroll of popular places like Sixth Street and University of Texas at Austin. Highlights at this hotel include a restaurant, an outdoor swimming pool and a complimentary breakfast. .H Bar serves American cuisine and is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 960 square feet (89 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and coffee/tea in a common area. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this 3.5-property class Downtown Austin hotel include Austin Convention Center and Texas State Capitol.

What's nearby

  • Sixth Street - 9 min walk
  • Texas State Capitol - 9 min walk
  • University of Texas at Austin - 12 min walk
  • Austin Convention Center - 13 min walk
  • Moody Theater - 18 min walk

Getting around

  • Downtown Station - 7 min walk
  • Austin Station - 11 min drive
  • Austin-Bergstrom International Airport (AUS) - 18 min drive

Restaurants

  • ‪Omni Hotel Atrium Lounge - ‬5 min walk
  • ‪Barbarella - ‬5 min walk
  • ‪Cheer Up Charlies - ‬2 min walk
  • ‪Las Perlas - ‬4 min walk
  • ‪Mohawk - ‬2 min walk

About this property

Hyatt House Austin/Downtown

Hotel with free breakfast, a short walk to Sixth Street
Hyatt House Austin/Downtown offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 960 square feet (89 square metres) and includes conference space. A terrace, barbecue grills, and an arcade/games room are also featured at the business-friendly Hyatt House Austin/Downtown. For a fee, parking is available.

This 3.5-star Austin hotel is smoke free.

  • 1 building
  • 190 guestrooms or units
  • 9 levels
  • 960 sq ft of conference space
  • 89 sq. m of conference space
  • Built in 2016
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Hyatt House Austin/Downtown offers 190 air-conditioned accommodations with coffee/tea makers and designer toiletries. 43-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 960 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD0.84 per accommodation, per night. This fee does not apply to children under 1 year of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House Austin/Downtown Hotel Austin
Hyatt House Austin/Downtown Hotel
Hyatt House Austin/Downtown Austin
Hotel Hyatt House Austin/Downtown Austin
Austin Hyatt House Austin/Downtown Hotel
Hotel Hyatt House Austin/Downtown
Hyatt House Austin Austin
Hyatt House Austin Austin
Hyatt House Austin/Downtown Hotel
Hyatt House Austin/Downtown Austin
Hyatt House Austin/Downtown Hotel Austin

Frequently asked questions

What is the cancellation policy at Hyatt House Austin/Downtown?

Hyatt House Austin/Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt House Austin/Downtown?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Hyatt House Austin/Downtown on 5 Jan 2025 start from NZ$200.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt House Austin/Downtown?

Yep, Hyatt House Austin/Downtown has covered valet parking with in/out privileges for USD 45 per day.

Does Hyatt House Austin/Downtown have a pool?

Hyatt House Austin/Downtown has an outdoor pool. The pool is open 10:00 AM to 10:00 PM.

Is Hyatt House Austin/Downtown family-friendly?

You bet! With amenities such as an arcade and free food shopping service, as well as free infant beds in the guestrooms, it's no surprise that Hyatt House Austin/Downtown is a hit with families.

Does Hyatt House Austin/Downtown serve breakfast?

You bet, travelers can't get enough of the free buffet breakfast here! Offered on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hyatt House Austin/Downtown?

No, Hyatt House Austin/Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt House Austin/Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt House Austin/Downtown?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Hyatt House Austin/Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 870 out of 1433 reviews" "
Rating 8 - Good. 309 out of 1433 reviews" "
Rating 6 - Okay. 119 out of 1433 reviews" "
Rating 4 - Poor. 88 out of 1433 reviews" "
Rating 2 - Terrible. 47 out of 1433 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Keisha

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool was described as an amenity and was not open would have to travel to another hotel to swim. However the breakfast was awesome.
Stayed 1 night in Sep 2024

8/10 Good

Mary

Liked: Cleanliness
Good
Stayed 3 nights in Sep 2024

8/10 Good

Pat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice . Could be updated soon . The area near hotel was a bit sketchy . Didn’t feel safe walking at night .
Stayed 4 nights in Sep 2024

10/10 Excellent

Moises

Travelled with group
Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Silvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amelie and Keith and Sergio were all wonderfully welcoming and helpful with any requests. They made our stay feel like home.
Stayed 5 nights in Sep 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cristian and Valera were awesome and Dale was Great everyday wonderful breakfast too
Stayed 2 nights in Sep 2024

8/10 Good

Viki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great, the breakfast is top-notch, the staff is wonderful, valet parking was wonderful, but you can't walk from here. I felt unsafe. You will want to Uber even short distances.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jaylon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the suite
Stayed 1 night in Sep 2024

10/10 Excellent

Soynya M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, the hotel was super clean, and it felt safe. You needed a room key to access the elevators, and after a certain time at night (can't remember the time, I think 11 pm), a room key was required to enter the premises. Breakfast was good, with many options. Valet service was very friendly and efficient as well. Overall, I would recommend this hotel to anyone staying in downtown Austin
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Fernando

Stayed 1 night in Sep 2024

6/10 Okay

Juan Alberto

Travelled with partner
Liked: Amenities, property conditions & facilities
Las habitaciones y el desayuno son buenos. Si tiene estacionamiento pero es cin Valet Parking, tu no puedes estacionar tu carro.
Stayed 2 nights in Sep 2024

4/10 Poor

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fine but clubs around playing loud music at night. Valet needed more help. I had to get my own car out of garage. Wasn't his fault, he was alone and swamped. If I am going to help myself then don't charge me $45 to calet my car.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Clean room!
Stayed 1 night in Sep 2024

10/10 Excellent

Maria Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth staying
Great location, very clean and well maintained, great breakfast. Only complain is that the mattress was far too soft for our taste and felt like we were sinking in it… other than that all good, great staff, specially the parking boys, super polite
Stayed 1 night in Sep 2024

10/10 Excellent

Johnny, Plano

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere
Stayed 1 night in Sep 2024

10/10 Excellent

Jordon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent spot. Quite loud on a weekend. Slept with ear plugs. But perks of a central area outweigh the downsides. Scrambled eggs could use some TLC.
Stayed 4 nights in Aug 2024

10/10 Excellent

Johnny, Plano

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great place! Friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Camilly

Stayed 3 nights in Aug 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ac sucks. The cold air was in the area by the door. Ac set on 45 but was hot all night.
Stayed 1 night in Sep 2024

8/10 Good

Celine

Stayed 1 night in Aug 2024

8/10 Good

Siddharth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The Front Desk staff in this hotel are wonderful--as are the valet parking crew and the breakfasts. The rooms are fine and the fitness center is good enough. The only drawback is that the hotel is surrounded by homeless shelters, and the 8-minute walk from the lobby to Downtown can seem a bit dodgy. But the politeness and efficiency of the staff make up for a lot.
Stayed 3 nights in Sep 2024

10/10 Excellent

MARIA

Liked: Amenities
Awesome
Stayed 1 night in Sep 2024

10/10 Excellent

Nohad, Carlsbad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. Especially impressed with the breakfast that was included.
Stayed 2 nights in Sep 2024