4/10 Poor
Brenda
Travelled with partner
1 Jan 2025
Disliked: Cleanliness
Prior to arrival, it was difficult to coordinate our check-in, as the hotel doesn't allow early check-in and does not have a 24/7 hour number to call. The room was not clean. Our toilet had urine marks on it. I cleaned it myself with a Lysol wipe that I had brought. The area was very noisy and the walls were thin. Our room was right by a stairwell and we were woken up frequently throughout our nights to people screaming either in the stairwell, the hallway or outside on the street. We also did not find the hotel to be safe. The elevator was not working during our stay and we were required to use the stairs from the underground parking to get to our room. We found a homeless man sleeping in the stairwell and had to re-route to take another set of stairs to get to our car.
Brenda
Stayed 3 nights in Dec 2024