Tru By Hilton Austin NW Arboretum, TX

2.5 star property
Hotel in Austin with fitness centre and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Tru By Hilton Austin NW Arboretum, TX

Reception
Terrace/patio
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
11603 Jollyville Rd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    3 min drive
  • Apple Inc.
    5 min drive
  • Great Hills Country Club
    6 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    22 min drive

Room options

Room, 1 King Bed

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
IPod dock
Cable channels
Netflix
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
IPod dock
Cable channels
Netflix
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
LED TV
Blackout curtains
Hairdryer
Hydromassage showerhead
Private bathroom
IPod dock
Cable channels
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
IPod dock
Cable channels
Netflix
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mob/Hearing, Roll-in Shower)

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
IPod dock
Cable channels
Netflix
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
IPod dock
Cable channels
Netflix
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
IPod dock
Cable channels
Netflix
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
LED TV
Blackout curtains
Hairdryer
Hydromassage showerhead
Private bathroom
IPod dock
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
IPod dock
Cable channels
Netflix
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Austin

At Tru By Hilton Austin NW Arboretum, TX you'll be 2.9 km (1.8 mi) from Apple Inc. and 3 km (1.9 mi) from Arboretum at Great Hills Mall. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .This business-friendly hotel offers a fitness centre, a business centre and a 24-hour front desk. Additionally, you'll find coffee/tea in a common area, a front desk safe and a lift. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this Austin hotel include University of Texas at Austin and Sixth Street.

What's nearby

  • Arboretum at Great Hills Mall - 3 min drive
  • Apple Inc. - 5 min drive
  • Domain Northside - 5 min drive
  • Q2 Stadium - 5 min drive
  • St. David's North Austin Medical Center - 7 min drive

Getting around

  • Lakeline Station - 9 min drive
  • Austin Station - 18 min drive
  • Austin-Bergstrom International Airport (AUS) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Rudy's Country Store and Bar-B-Q - ‬6 min walk
  • ‪Chuy's Tex-Mex - ‬4 min walk
  • ‪Sonic Drive-In - ‬14 min walk

About this property

Tru By Hilton Austin NW Arboretum, TX

Hotel in Austin with fitness centre and 24-hour front desk
There's an onsite business centre. The business-friendly Tru By Hilton Austin NW Arboretum, TX also features a fitness centre, coffee/tea in common area, and a front desk safe. Self parking is free.

This Austin hotel is smoke free.

  • 121 guestrooms or units
  • 4 levels
  • Built in 2022
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • No smoking on site
Tru By Hilton Austin NW Arboretum, TX offers 121 air-conditioned accommodations with iPod docking stations and a hairdryer. 55-inch LED televisions come with premium cable channels and Netflix.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • IPod dock
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Austin NW Arboretum, TX Hotel
Tru By Hilton Austin NW Arboretum, TX Austin
Tru By Hilton Austin NW Arboretum, TX Hotel Austin

Frequently asked questions

What is the cancellation policy at Tru By Hilton Austin NW Arboretum, TX?

Tru By Hilton Austin NW Arboretum, TX offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru By Hilton Austin NW Arboretum, TX?

As of 23 Oct 2024, prices found for a 1-night stay for 2 adults at Tru By Hilton Austin NW Arboretum, TX on 3 Nov 2024 start from NZ$157.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru By Hilton Austin NW Arboretum, TX?

Yep, Tru By Hilton Austin NW Arboretum, TX has a free self car park.

Is there a free airport shuttle available at Tru By Hilton Austin NW Arboretum, TX?

No, Tru By Hilton Austin NW Arboretum, TX does not offer an airport shuttle service.

What time are check-in & check-out at Tru By Hilton Austin NW Arboretum, TX?

Check-in begins at 3:00 PM. Check-out time is noon.

Tru By Hilton Austin NW Arboretum, TX Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 348 out of 470 reviews" "
Rating 8 - Good. 76 out of 470 reviews" "
Rating 6 - Okay. 26 out of 470 reviews" "
Rating 4 - Poor. 9 out of 470 reviews" "
Rating 2 - Terrible. 11 out of 470 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jasmine, Sachse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping staff was extremely kind and polite.
Stayed 1 night in Jul 2024

10/10 Excellent

Alfonso

Stayed 1 night in Jul 2024

10/10 Excellent

jared

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph

Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Shantell

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Quite clean and trendy location. Breakfast nice and rooms have all you need. I unfortunately had 2 bad experiences 1. Tv did not work upon arrival after a long day. I called front desk and had to wait a while to get a key to new room, he said maintenance had already left for the day it was about 7pm the customer service and urgency was certainly lacking. 2. The fire alarms went off 3 times overnight so it was very tough to get a good nights sleep. There was no threat and the alarms went off quickly but once you’d doze off it would go off again. I have no idea what happened but it made for a rough night. Thank God for the good coffee the following morning!
Stayed 3 nights in Jul 2024

10/10 Excellent

Shen

Stayed 1 night in Jul 2024

10/10 Excellent

Gavin

Stayed 1 night in Jul 2024

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, would stay again!!!
Great escape from the heat in Houston after Hurricane Beryl left us with no power for 5 days from Houston, this was a nice escape, clean rooms and breakfast not too shabby, I like that the hotel is kinda nestled in a neighborhood, great all around stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Staff was excellent. Extremely clean
Stayed 1 night in Jul 2024

10/10 Excellent

Mutlu, IZMIR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel (parents and two kids) for two nights. Check-in was swift, and the front desk personnel was very friendly. The rooms were super clean and new. The neighborhood was safe and convenient. I would suggest that people stay here.
Stayed 2 nights in Jul 2024

10/10 Excellent

victor

Travelled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Stayed 1 night in Jul 2024

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Ali

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
My car stolen from hotel parking. Hotel has no camera outside. Not safe at all.hard to sleep at night due to pet friendly and barking most nights. Breakfast is ok no any kind of cheese. I wait over 30 minutes cause system down.
Stayed 1 night in Jul 2024

10/10 Excellent

Norhan

Stayed 1 night in Jul 2024

10/10 Excellent

Benjamin

Liked: Cleanliness
Awesome!
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2024

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Always a great stay. The staff is outstanding.
Stayed 2 nights in Jul 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Stayed 2 nights in Jul 2024

10/10 Excellent

Joleah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was well
Stayed 1 night in Apr 2024

10/10 Excellent

Kish

Stayed 1 night in Jun 2024