4/10 Poor
Duc
Travelled with partner
24 Sept 2024
Disliked: Cleanliness, property conditions & facilities
I chose one of their more expensive suites with beach view for the weekend. I thought I had paid everything including all fees and taxes beforehand but when i arrived i had to pay an extra $15 a night for resort fees. The room I was given was old, dirty and had really outdated furnishings. The fridge had a granola bar in the freezer that wasn't cleaned out. Part of the front window blinds were missing the pull cord so i couldn't close them for privacy. The kitchen window was missing the blinds in one section altogether. Carpet had tears in it. TV was a small maybe 24 inch screen hung on a mount with a cable box and a mess of wires just dangling underneath. The bed was a pulldown bed that was stiff and uncomfy. I dont know if the other rooms are like this but for the money I was paying I did not get the quality room I thought their suites would be.
Duc
Stayed 3 nights in Sep 2024