2/10 Terrible
Fiona W.
16 Sept 2024
Disliked: Cleanliness
Not as advertised
No signal on TV contacted host who eventually got back to me. They said the wire would be in the back of DVD, it was so we swapped it over, this didn’t fix it. Someone came round and tried to fix it on the 2nd day but couldn’t so said they would come on our last day and try again but when we got back from being out all day it still wasn’t fixed saying no signal. Having a son with autism made it even more difficult as he would normally watch a film whilst relaxing, as there was no tv we had to go out morning till night. WiFi was poor which would’ve been fine but as we had no tv it was only source of entertainment. Family in a nearby chalet had perfect WiFi. Paid £495 for 3 nights with no tv or WiFi, this put a real dampener on our holiday.
Place was not as clean as I would’ve expected or have experienced in other self catering. We got one towel each but they were badly smelling of damp especially when wet. I reached out to the host to advise them that I was unhappy and that the chalet was not as advertised due to having no TV and have raised a complaint through VRBO.
Fiona W.
Stayed 3 nights in Sep 2024