Western House Hotel

4.0 star property
Victorian hotel with free valet parking and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Western House Hotel

Terrace/patio
Lobby lounge, garden views, open daily
Executive Double Room, 1 Bedroom
Terrace/patio
Lobby lounge, garden views, open daily

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry
The price is NZ$200
includes taxes & fees
6 Jan - 7 Jan 2025

Explore the area

Map
Craigie Road, Ayr, Scotland, KA8 0HA
  • Ayr Racecourse
    1 min walk
  • Auld Kirk
    11 min walk
  • Ayr Town Hall
    15 min walk
  • Glasgow (PIK-Prestwick)
    11 min drive

Room options

Executive Double Room, 1 Bedroom

Highlights

Heating
TV
Hypo-allergenic bedding
Separate bedroom
Portable fan
Premium bedding
Select Comfort bed
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double or Twin Room, 1 Bedroom, Annex Building

Highlights

Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Select Comfort bed
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

About the area

Ayr

Western House Hotel places you steps from Ayr Racecourse and within a 30-minute stroll of Ayr Beach. Highlights at this Victorian hotel include a restaurant, free valet parking and a bar/lounge. .The fine-dining restaurant, Jockey Club Restaurant, serves Modern European cuisine and is open for breakfast, lunch and dinner. Lounge Bar is the hotel's own lobby lounge, serving drinks along with breakfast and brunch. Meeting rooms and a conference centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Cooked-to-order breakfast is available. There's also the convenience of a ferry terminal shuttle. .With a stay at this 4-property class Ayr hotel, you'll be 4.8 km (3 mi) from Robert Burns Birthplace Museum and 4.9 km (3.1 mi) from Prestwick Golf Club.

What's nearby

  • Ayr Racecourse - 1 min walk
  • Ayr Town Hall - 15 min walk
  • Robert Burns Birthplace Museum - 7 min drive
  • Brig O'Doon - 7 min drive
  • Ayr Beach - 7 min drive

Getting around

  • Ayr Station - 13 min walk
  • Glasgow (PIK-Prestwick) - 11 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Harley's - ‬13 min walk
  • ‪Caffè Nero - ‬13 min walk
  • ‪Costa Coffee - ‬13 min walk
  • ‪Subway - ‬11 min walk

About this property

Western House Hotel

Victorian hotel with free valet parking and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Western House Hotel. The hotel can provide concierge services and wedding services. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Victorian Ayr hotel.

  • 49 guestrooms or units
  • 3 levels
  • 3 buildings
  • Conference rooms
  • Built in 1909
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Western House Hotel offers 49 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Select Comfort beds feature premium bedding. Televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: GBP 15 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Jockey Club Restaurant
  • Lounge Bar

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 15.00 for adults and from GBP 5.00 for children
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Western House Ayr
Western House Hotel
Western House Hotel Ayr
Western Hotel Ayr
Western House Hotel Ayr, Scotland
Western House
Western House Hotel Ayr
Western House Hotel Ayr
Western House Hotel Hotel
Western House Hotel Hotel Ayr

Frequently asked questions

What is the cancellation policy at Western House Hotel?

Western House Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Western House Hotel?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Western House Hotel on 6 Jan 2025 start from NZ$199.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Western House Hotel?

Yep, Western House Hotel has a free self car park and free valet parking.

Are there any beaches close to Western House Hotel?

The closest beach to Western House Hotel is Ayr Beach (2.3 km).

What makes Western House Hotel a romantic place to stay?

Al fresco dining and a lounge bar, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at Western House Hotel.

Is Western House Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, it's no surprise that Western House Hotel is a hit with families.

Are there hot tubs in the rooms at Western House Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Western House Hotel serve breakfast?

Sure does, cooked-to-order breakfast is available at Western House Hotel.

Is there a free airport shuttle available at Western House Hotel?

No, Western House Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Western House Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Modern European cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Western House Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Western House Hotel?

No, only service animals are allowed.

Western House Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 594 out of 831 reviews" "
Rating 8 - Good. 174 out of 831 reviews" "
Rating 6 - Okay. 42 out of 831 reviews" "
Rating 4 - Poor. 13 out of 831 reviews" "
Rating 2 - Terrible. 8 out of 831 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda, EXETER

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely site and the accommodation in the courtyard is spacious and well designed.
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Western House Ayr
The main hotel with reception is lovely, beautiful fountain outside the main entrance. Lovely staff :-) My room was in a separate more modern building, very clean and fresh but no lift to the first floor where i was located. Very spacious room, good size bathroom with desk space to work. Extra blankets and pillows were available, as was iron and board, and a proper hairdryer!
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and the food is second to none
Stayed in one of the annexes just a short walk from the main hotel which overlooks Ayr racecourses. I had a king size bed all to myself and the room was nice and clean and well kept. I ate at the main restaurant and the food was excellent. They even spoilt me with a complimentary amuse bouche which was amazing! Hats off to the chef. The food bill was very reasonable as well for the quality and portion size. Would definitely stay there again.
Stayed 1 night in Sep 2024

8/10 Good

Steven

Travelled with family
Liked: Staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Scott

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Allen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing well kept spacious grounds. Lovely older building (main hotel). Excellent food service and very helpful staff.Walkable to Mill Street shops and a modern Tesco around the corner. Big shout out to Elaine for all her assistance. Would I stay here again? In an instant. Rooms need mini fridges but other than that great place, good location and a memorable stay!
Stayed 2 nights in Aug 2024

6/10 Okay

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is ideally located for Ayr and the racecourse. The grounds are lovely and there is a large, free car park. Check in and check out were both warm and efficient. Standard rooms are in the Courtyard area. The room was clean but very dated in terms of its decor. One of the taps in the bathroom was loose and moved. The toilet ran/dripped all night which was disturbing. There was no air conditioning. Breakfast is served in the hotel restaurant. Guests are told to find their own table and serve their own food and drinks from the hot and cold buffet options. The range of hot food was good and included potato cakes and Lorne sausages, and the cold buffet included various melons, yoghurt, many cereals and warmed pastries. There was no choice of cooked/cured meats or cheeses. Tables were left dirty and we observed people being seated at tables that had not been fully cleaned/refreshed.
Stayed 1 night in Aug 2024

10/10 Excellent

Moira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely hotel next to the racecourse. Staff were very friendly and welcoming, My father is in a wheelchair and had an accessible room which was well appointed and comfortable. We ate our evening meal in the restaurant and it was excellent and good value. We were there to meet family and we all met up and had morning coffee, all lovely and the lounge area was very good. Perfect for a small reunion and catch up. Thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly, Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely property with great decor. First rate breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed over for a wedding The only thing I’d say that is bad about the place is the breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Gaynor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent food. Room was spacious and quiet, very clean. Highly recommended.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying here is a must
Amazing hotel. Rooms are so nice. And so close to everything
So spacious and pretty
Sorry about the blurry photo but the bed was massive
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good location.
We have stayed at Western House on several occasions as it is very convenient for us when visiting relatives and friends. The hotel is in a beautiful location and the grounds are beautifully looked after. Parking is easy.
Stayed 1 night in Aug 2024

8/10 Good

Ella

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Shower
We have stayed at the Western House Hotel before and enjoyed our stay, but unfortunately on this occasion the shower was very disappointing and needs replacement.
Stayed 1 night in Aug 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms have excellent sound proofing. Front of house and restaurant teams were excellent. Because of wedding breakfast was a buffet rather than table service but not too much of a problem. Only slight gripe was ventilation in the bathroom whereby shower steam made it virtually impossible to see and had the impact of setting off in room fire alarm - however all dealt with quickly and by friendly staff. Great parking and lovely hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Early check in great as we were there for a wedding. Lovely hotel room clean and comfortable
Stayed 1 night in Aug 2024

8/10 Good

George

Stayed 1 night in Aug 2024

10/10 Excellent

Mr David P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
Everything absolutely great. Staff were young very well trained and nothing was too much trouble. Excellent stay and would recommend to all.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel great staff
Stayed 2 nights in Jul 2024

8/10 Good

Damian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent stay
Great stay. All staff were very friendly and room was lovely. Will be back in September
Stayed 3 nights in Jul 2024

6/10 Okay

John

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024