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Akalki Hotel y Centro Holistico

4.0 star property
Hotel with private beach and full-service spa

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Photo gallery for Akalki Hotel y Centro Holistico

Exterior
Superior Room
Terrace/patio
Standard Double Room | Bathroom
Superior Room | Bathroom
Reviews
9.6

Exceptional

Popular amenities

  • Restaurant
  • On private beach
    On private beachOn private beach
  • Breakfast available
    Breakfast availableBreakfast available
  • Spa
    SpaSpa
  • Free WiFi
    Free WiFiFree WiFi
  • Housekeeping
    HousekeepingHousekeeping

Explore the area

Map
Carretera Federal 307 Km. 12.5, Bacalar, QROO, 77900
  • Popular LocationCenote Azul3 min drive
  • Popular LocationCenote Cocalitos4 min drive
  • Popular LocationLaguna Bacalar Ecological Park9 min drive
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)29 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Blackout curtains
Memory foam bed
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
Champagne service
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Free rollaway/extra beds
Blackout curtains
Memory foam bed
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Free cots/infant beds
Memory foam bed
Ceiling fan
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed OR 1 Single Bed

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4.7 out of 5, Exceptional, (928)
The price is NZ$388
for 1 night
includes taxes & fees
16 Jul - 17 Jul
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About the area

Bacalar

At Akalki Hotel y Centro Holistico you'll be 0.9 km (0.5 mi) from Lake Bacalar and 3.9 km (2.4 mi) from Cenote Cocalitos. Highlights at this beachfront hotel include a full-service spa, a private beach and a restaurant. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. La Botika is the hotel's own bar. Enjoy access to boat tours, kayaking and hiking/biking trails. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning full breakfast is served between 8:00 AM and noon. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Bacalar hotel include Cenote Negro and Laguna Bacalar Ecological Park.

What's nearby

  • Cenote Azul - 3 min drive
  • Cenote Cocalitos - 4 min drive
  • Cenote Negro - 6 min drive
  • Municipal Spa of Bacalar - 8 min drive
  • Laguna Bacalar Ecological Park - 9 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 30 min drive

Restaurants

  • ‪Los Rápidos de Bacalar - ‬11 min drive
  • ‪Mr. Taco - ‬8 min drive
  • ‪Los Aluxes - ‬6 min drive
  • ‪Chacá - ‬6 min drive
  • ‪Las Quekas Bacalar - ‬7 min drive

About this property

Akalki Hotel y Centro Holistico

Hotel with private beach and full-service spa
Step outside to unwind on the white sand beach. At Akalki Hotel y Centro Holistico, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as kayaking.

A free manager's reception is offered daily. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 4-star Bacalar hotel.

  • 15 guestrooms or units
  • Conference rooms
  • 269 sq ft of conference space
  • 25 sq. m of conference space
  • Manager's reception (free)
  • Deli
  • Towels for the beach
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Akalki Hotel y Centro Holistico offers 15 accommodations with complimentary dressing gowns and designer toiletries. Beds feature memory foam mattresses. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include a shower, complimentary toiletries and hairdryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: USD 20 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Budha Bar
  • La Botika
  • La Botika

Things to do

  • Beach yoga
  • Boat
  • Boat tours
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Paddleboard
  • Sail boat

Family friendly

  • Highchair
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 269 square feet of conference space
  • Coworking space

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • In a nature reserve
  • On a lake
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Hot stone massages
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service

More

  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: USD 150
  • Christmas Day (25 December) Gala Dinner per child: USD 150 (from 4 to 11 years old)
  • New Year's Day (1 January) Gala Dinner per adult: USD 200
  • New Year's Day (1 January) Gala Dinner per child: USD 200 (from 4 to 11 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: USD 120
  • Valentine's Day (14 February) Gala Dinner per child: USD 120 (from 18 to 18 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 20 for adults and from USD 15 for children
  • Rollaway bed fee: USD 100.0 per night
  • Firewood fee: USD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.

Property is also known as

Akalki
Akalki Y Centro Holistico
Akalki Hotel y Centro Holistico Hotel
Akalki Hotel y Centro Holistico Bacalar
Akalki Hotel y Centro Holistico Hotel Bacalar

Frequently asked questions

What is the cancellation policy at Akalki Hotel y Centro Holistico?

Akalki Hotel y Centro Holistico offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Akalki Hotel y Centro Holistico?

As of 2 Jul 2024, prices found for a 1-night stay for 2 adults at Akalki Hotel y Centro Holistico on 14 Jul 2024 start from NZ$470.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Akalki Hotel y Centro Holistico?

Yep, Akalki Hotel y Centro Holistico has a free self car park.

Are there any beaches close to Akalki Hotel y Centro Holistico?

The closest beach to Akalki Hotel y Centro Holistico is Mahahual Beach (74.9 km).

Is there a spa on site at Akalki Hotel y Centro Holistico?

Yep, there is an onsite spa at Akalki Hotel y Centro Holistico. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

What makes Akalki Hotel y Centro Holistico a romantic place to stay?

Couples spa treatments and a private beach, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Akalki Hotel y Centro Holistico.

Is Akalki Hotel y Centro Holistico family-friendly?

You bet! With amenities such as a private beach and a charcoal grill, as well as highchairs and travel cots in the guestrooms, it's no surprise that Akalki Hotel y Centro Holistico is a hit with families.

Does Akalki Hotel y Centro Holistico serve breakfast?

Sure does, full brekkie is available daily from 8:00 AM to noon.

Is there a free airport shuttle available at Akalki Hotel y Centro Holistico?

No, Akalki Hotel y Centro Holistico does not offer an airport shuttle service.

Is there a bar or restaurant at Akalki Hotel y Centro Holistico?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Akalki Hotel y Centro Holistico?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Akalki Hotel y Centro Holistico?

No, pets are not allowed.

Akalki Hotel y Centro Holistico Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 63 out of 74 reviews" "
Rating 8 - Good. 7 out of 74 reviews" "
Rating 6 - Okay. 2 out of 74 reviews" "
Rating 4 - Poor. 0 out of 74 reviews" "
Rating 2 - Terrible. 2 out of 74 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manglar room musty. Staff unhelpful.
We booked the last room left, which was a manglae room. When we arrived, the room was very musty and was being used as staff luggage storage. We did not stay at the hotel because the room was so musty. The hotel would not give us a refund, although the room was in no condition to be rented. The other rooms might be beautiful, but the room is horrible and should not be rented out to anybody.
Stayed 1 night in Mar 2024

10/10 Excellent

PATRICIA

Stayed 1 night in Mar 2024

10/10 Excellent

Madelyne

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and gorgeous view

10/10 Excellent

Mitra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The water is beautiful and the staff very helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Brasilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So quiet and relaxing
Stayed 4 nights in Feb 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lake front dining and pslapa. Room was amazing!
Stayed 1 night in Feb 2024

10/10 Excellent

Mey

Travelled with partner
Liked: Amenities, property conditions & facilities
El staff y la propiedad frente al lago es magestuoso. Nos hubiese gustado quedarnos más noches, pasamos muy a gusto! La única sugerencia que haría es sobre las toallas que se ven percudidas, ya no son blancas.
Stayed 2 nights in Feb 2024

10/10 Excellent

Christian Soria

Stayed 7 nights in Feb 2024

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely one of the most stunning spaces I’ve ever been to, charming and wild at the same time. They have blended just the right amount of everything together in nature. So relaxing, wonderful food & an incredibly helpful staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property!
Stayed 3 nights in Jan 2024

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was the most serene and tranquil experience ever had. It felt like we had the hotel all to ourselves as there are only 17 rooms, and our bungalow was over the water with direct access to the lagoon from our back door. This was a dream, we will definitely plan to be back!
Stayed 2 nights in Oct 2023

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, room comfort
Loved it here!
This place was perfect for our honeymoon! So peaceful and beautiful. The staff was super friendly and the food at the restaurant is amazing. We will be coming back!
Stayed 3 nights in Sep 2023

10/10 Excellent

ruben

Travelled with partner
Liked: Amenities, property conditions & facilities
Beautiful relaxing and staff super friendly
Stayed 2 nights in Aug 2023

10/10 Excellent

Marisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved every single minute of it
Stayed 5 nights in Jul 2023

10/10 Excellent

Ariana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Most magical and healing experience I’ve had. All therapists are amazing, and the staff was super kind and helpful. Don’t miss paddle boarding with world pro Hector. Incredible rooms right over the most beautiful lagoon ever with clear turquoise fresh water. Janzu therapy with Monica is another most. Just bring mosquito repelent!
Stayed 2 nights in Jun 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible oasis in a silent part of the Bacalar lagoon. If you’re looking to escape this is the place for you. Everything was designed to make sure you relaxed and escaped the real world. A gem of a place.

6/10 Okay

michelle

Disliked: Room comfort
Run down uncomfortable room & bad “resort” food
This place is overrated. We were there four days and there weren't any staff on site that we could find in the holistic center of the property. There was a juice bar that was never staffed and always had dirty dishes around. Confusing. Also there is no furniture to speak of other than beds. No chairs to sit upright in the over water cabanas. The food is horrible and menu misleading with many unmentioned substitutions. The whole place felt like it was trying to cater to weekend visitors as opposed to weekday stays. Disappointing. Also around the property, on the drive in and around the organic structures, broken glass and broken furniture, looked like maybe they were going to upcyle but who knows, it just looked ratty.
Stayed 3 nights in Apr 2023

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The tropical feeling. Small hotel, beautiful gardens. Their food was amazing. Staff went above and beyond to help.
Stayed 2 nights in Apr 2023

10/10 Excellent

Marisa, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villas were beautiful! It felt like we had the lagoon to ourself! The people who work there were great! Luis and hector really stood out to as as very helpful. There was also a man in the restaurant that was amazing. He knew a lot of information and was very helpful…. We didn’t get his name. The food at Akalki wasn’t the best. The breakfast was good, the rest wasn’t that great. Overall a great trip! Would definitely recommend akalki to all!
Stayed 6 nights in Mar 2023

10/10 Excellent

Gabriel, San Juan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Akalki is a true treasure! This is my second time in Bacalar and Akalki offers the best hotel option out of all the hotels I’ve visited there (to stay or to have lunch or dinner). The staff’s service level is incredible! They really go out of their way to make you feel special and taken care of. The hotel grounds are impecable and right on the lagoon… and on the most secluded and tranquil part of the lagoon. Great to rest and relax. It is the only hotel to have villas over the water like in Bali, the Maldives and Bora Bora. Such an amazing experience to sleep over perfect turquoise crystal clear water with white sand! The restaurant is great (specially loved breakfast) and the spa is amazing! It is more than a spa… it is a healing center with body and spiritual treatments like no other. All together, I would recommend Akalki to go enjoy Bacalar. I wouldn’t go anywhere else and I will be back!!!
Stayed 3 nights in Mar 2023

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Akalki is one of the most unique places I have visited. The grounds of Akalki and the areas around the lagoon are inviting, relaxing, quiet, friendly and precious. The food excellent. Loved the tea by your door in the morning, the stuff was excellent and attentive. Will be back for sure.
Stayed 3 nights in Feb 2023

10/10 Excellent

Cintia, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

HADAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise. This place is paradise.
Stayed 3 nights in Feb 2023

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Feb 2023