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Hotel Koox Jool Bacalar

3.0 star property
Hotel with spa services, steps from Laguna Bacalar Ecological Park

Photo gallery for Hotel Koox Jool Bacalar

Front of property
Surfing/boogie boarding
Living area
Ecotours
Traditional Room, 1 Double Bed, Ensuite, Garden View

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Air conditioning
The current price is NZ$90
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
Avenida 3 Reg 2, MZ 16 LT 13 Núm 984, Bacalar, QROO, 77930
  • Laguna Bacalar Ecological Park
    ‪2 min walk‬
  • Fort of San Felipe
    ‪7 min walk‬
  • Municipal Spa of Bacalar
    ‪16 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪43 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Private Bathroom, City View

Classic Room, 1 King Bed, Private Bathroom, City View

Classic Room, 1 King Bed, Private Bathroom, City View

Highlights

Air conditioning
Private bathroom
Pet friendly
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Private Bathroom, Garden View

Family Room, 2 Double Beds, Private Bathroom, Garden View

Family Room, 2 Double Beds, Private Bathroom, Garden View

Highlights

Air conditioning
Private bathroom
Pet friendly
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Double Bed, Ensuite, Garden View

Traditional Room, 1 Double Bed, Ensuite, Garden View

Traditional Room, 1 Double Bed, Ensuite, Garden View

Highlights

Air conditioning
Private bathroom
Pet friendly
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

About the area

Bacalar

Hotel Koox Jool Bacalar places you steps from Laguna Bacalar Ecological Park and within a short 5-minute stroll of Lake Bacalar. Highlights at this hotel include a restaurant and in-room free WiFi. .A pampering day can include deep-tissue massages and sports massages. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, concierge services and a terrace. Cooked-to-order breakfast is available daily between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 10-minute walk of this 3-property class Mario Villanueva Madrid hotel include Fort of San Felipe and Canal de los Piratas.

What's nearby

  • Laguna Bacalar Ecological Park - 2 min walk - 0.2 km
  • Fort of San Felipe - 7 min walk - 0.6 km
  • Municipal Spa of Bacalar - 16 min walk - 1.4 km
  • Cenote Cocalitos - 7 min drive - 6.8 km
  • Cenote Azul - 8 min drive - 6.8 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 43 min drive

Restaurants

  • ‪La Playita - ‬5 min walk
  • ‪I Scream Bar - ‬8 min walk
  • ‪El Sazón a la Mexicana - ‬5 min walk
  • ‪Finisterre Bacalar - ‬4 min walk
  • ‪Yerbabuena - ‬2 min walk

About this property

Hotel Koox Jool Bacalar

Hotel with spa services, steps from Laguna Bacalar Ecological Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at Hotel Koox Jool Bacalar.

Smoking is allowed in designated areas at this 3-star Bacalar hotel.

  • 6 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Koox Jool Bacalar offers 6 accommodations with air conditioning. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 80 to 160 for adults and MXN 80 to 160 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Sports massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 80 to 160 for adults and MXN 80 to 160 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Bacalar
Hotel Koox Jool Bacalar Hotel
Hotel Koox Jool Bacalar Bacalar
Hotel Koox Jool Bacalar Hotel Bacalar

Frequently asked questions

What is the cancellation policy at Hotel Koox Jool Bacalar?

Hotel Koox Jool Bacalar offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Koox Jool Bacalar?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Koox Jool Bacalar on 16 Mar 2025 start from NZ$89.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Koox Jool Bacalar?

The closest beach to Hotel Koox Jool Bacalar is Dos Mulas (22.3 km).

Is there a spa on site at Hotel Koox Jool Bacalar?

There's no onsite spa, but this property does offer services like sports massages.

Does Hotel Koox Jool Bacalar serve breakfast?

You bet, cooked-to-order breakfast is served daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Koox Jool Bacalar?

No, Hotel Koox Jool Bacalar does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Koox Jool Bacalar?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Koox Jool Bacalar?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Koox Jool Bacalar?

Cats and dogs are welcome at Hotel Koox Jool Bacalar, with food and water bowls on offer.

Hotel Koox Jool Bacalar Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 10 out of 17 reviews
Rating 8 - Good. 1 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas Hernandez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff are great and friendly. We felt comfortable, safety.
Stayed 2 nights in Dec 2023

6/10 Okay

Jose

Liked: Cleanliness, room comfort
Room and installations were ok staff was friendly , ever since our arrival they offered us couple tours we agreed to take the half day tour , on the day of our tour they never showed up to pick us up witch means we lost the whole day waiting on them they never gave us an explanation or heads up that the tour wasn’t going to happened . that was really rude and disappointing
Stayed 1 night in Oct 2023

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so perfect. Since we arrive everyone was so gentle, the rooms are si comfy and it’s near the lagoon, of course I’ll be back to that amazing place.
Stayed 1 night in Aug 2023

2/10 Terrible

Emil

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disrespectful and advantageous people
Stayed 1 night in Jul 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Juan Carlos

Stayed 2 nights in Oct 2024

10/10 Excellent

Monserrat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Manuel

Reserva SORPRESA!
Casa C/4 Hab.más 2 cuartos 3X4 en lo que era el patio (todo tabla de madera y tubería PVC expuesta) 1A/C minisplit las rentan como cabaña? Pero lo más incomodo un Bar nocturno hasta 5am con alto volumen frente justo cuartos!
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan Francisco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Hector

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy agradable
un hotel tipo familiar buena atención y limpieza recomiendo cuando visiten bacalar
Stayed 1 night in May 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Estancia
Muy limpio y cómodo Tienes AA en tu habitación y tienes el control para regularlo
Stayed 1 night in Dec 2023

10/10 Excellent

Olga Lilia

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicación, servicio y atención.
Stayed 1 night in Sep 2023

4/10 Poor

Ana Guadalupe Petul

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Me pareció un poco elevado el precio, considerado que fue una cabaña la que me proporcionaron. Cuando ingresamos, había una gotera, en la cama estaba una cucaracha, había mucha humedad y el aire acondicionado nunca enfrió. Podría salvar el servicio, todos fueron muy amables y la ubicación yo diría que esta un poquito más alejado de lo q menciona la pagina.
Stayed 1 night in Jul 2023