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Khaban Bacalar Hotel Boutique

3.5 star property
Comfortable suburban hotel, walk to Lake Bacalar

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Photo gallery for Khaban Bacalar Hotel Boutique

Villa Khaban Private Pool Lagoon Front - up to 6 people
Exterior
Master Double Suite with Balcony Lagoon View
Restaurant
Shower, rainfall showerhead, towels, soap
Reviews
8.0

Very good

Popular amenities

  • Pool
    PoolPool
  • Air conditioning
    Air conditioningAir conditioning
  • Spa
    SpaSpa
  • Free WiFi
    Free WiFiFree WiFi
  • Housekeeping
    HousekeepingHousekeeping
  • Parking included
    Parking includedParking included

Explore the area

Map
Región 15, MZ 1, LT 217, Colonia Aaron Merino, Bacalar, QROO, 77930
  • Popular LocationLake Bacalar8 min walk
  • Popular LocationLaguna Bacalar Ecological Park13 min drive
  • Popular LocationCenote Cocalitos18 min drive
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)53 min drive

Room options

View all photos for Master Double Suite with Balcony Lagoon View

Master Double Suite with Balcony Lagoon View

Master Double Suite with Balcony Lagoon View

Highlights

Air conditioning
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
Free bottled water
Daily housekeeping
In-room safe
  • 45 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double with Balcony Garden View

Deluxe Double with Balcony Garden View | View from room

Deluxe Double with Balcony Garden View

Highlights

Air conditioning
Free cots/infant beds
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
Free bottled water
Daily housekeeping
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite with Balcony Lagoon View

Master Suite with Balcony Lagoon View

Master Suite with Balcony Lagoon View

Highlights

Air conditioning
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
Free bottled water
Daily housekeeping
In-room safe
  • 60 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Queen with Balcony Garden and Lagoon View

Suite Queen with Balcony Garden and Lagoon View

Suite Queen with Balcony Garden and Lagoon View

Highlights

Air conditioning
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
Free bottled water
Daily housekeeping
In-room safe
  • 35 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room with Balcony

Minibar

Double Room with Balcony

Highlights

Air conditioning
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
Free bottled water
Daily housekeeping
In-room safe
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Villa Khaban Private Pool Lagoon Front - up to 6 people

Villa Khaban Private Pool Lagoon Front - up to 6 people

Villa Khaban Private Pool Lagoon Front - up to 6 people

Highlights

Air conditioning
Free cots/infant beds
Ceiling fan
3 bedrooms
Rainfall showerhead
Private bathroom
2 bathrooms
Minibar
  • 120 sq m
  • Lagoon view
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe King with Balcony Garden View

Deluxe King with Balcony Garden View

Deluxe King with Balcony Garden View

Highlights

Air conditioning
Free cots/infant beds
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
Free bottled water
Daily housekeeping
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Dock
MBH Maya Bacalar Hotel Boutique
On private beach
Hot tub
Spa
Parking included
4.4 out of 5, Excellent, (224)
The price is NZ$326
for 1 night
includes taxes & fees
16 Jul - 17 Jul
MBH Maya Bacalar Hotel Boutique

About the area

Bacalar

At Khaban Bacalar Hotel Boutique, you'll be 0.7 km (0.4 mi) from Lake Bacalar and 10.4 km (6.4 mi) from Polytechnic University of Bacalar. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .Enjoy access to kayaking and yoga classes. Other amenities include free Wi-Fi in public areas and spa services. There's also the convenience of an airport shuttle. .In the area of this 3.5-property class Bacalar hotel, you'll find Laguna Bacalar Ecological Park.

What's nearby

  • Lake Bacalar - 8 min walk
  • Laguna Bacalar Ecological Park - 13 min drive
  • Fort of San Felipe - 14 min drive
  • Municipal Spa of Bacalar - 16 min drive
  • Cenote Cocalitos - 18 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 54 min drive

Restaurants

  • ‪La Playita - ‬14 min drive
  • ‪Marisqueria el Taco Loco - ‬11 min drive
  • ‪Finisterre Bacalar - ‬14 min drive
  • ‪La Catrina - ‬14 min drive
  • ‪Madre Masa - ‬14 min drive

About this property

Khaban Bacalar Hotel Boutique

Comfortable suburban hotel, walk to Lake Bacalar
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, spa services, and a terrace are also featured at Khaban Bacalar Hotel Boutique. Free self parking is available.

This 3.5-star Bacalar hotel is smoke free.

  • 12 guestrooms or units
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • No smoking on site
  • Dining venue
Khaban Bacalar Hotel Boutique offers 12 air-conditioned accommodations with minibars and a safe. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include a shower with a rainfall showerhead. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include massages.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Canoeing
  • Kayaking
  • Outdoor pool
  • Yoga classes

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Khaban Bacalar Hotel Boutique

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 5000 per vehicle (return, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Khaban Bacalar
Khaban Bacalar Bacalar
Khaban Bacalar Hotel Boutique Hotel
Khaban Bacalar Hotel Boutique Bacalar
Khaban Bacalar Hotel Boutique Hotel Bacalar

Frequently asked questions

What is the cancellation policy at Khaban Bacalar Hotel Boutique?

Khaban Bacalar Hotel Boutique offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Khaban Bacalar Hotel Boutique?

As of 2 Jul 2024, prices found for a 1-night stay for 2 adults at Khaban Bacalar Hotel Boutique on 7 Jul 2024 start from NZ$395.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Khaban Bacalar Hotel Boutique?

Yep, Khaban Bacalar Hotel Boutique has a free self car park.

Are there any beaches close to Khaban Bacalar Hotel Boutique?

The closest beach to Khaban Bacalar Hotel Boutique is Dos Mulas (26.4 km).

Is there a spa on site at Khaban Bacalar Hotel Boutique?

There's no onsite spa, but this property does offer services like massages.

Does Khaban Bacalar Hotel Boutique have a pool?

Khaban Bacalar Hotel Boutique has an outdoor pool.

What makes Khaban Bacalar Hotel Boutique a romantic place to stay?

Couples spa treatments and romance packages, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Khaban Bacalar Hotel Boutique.

Is there a free airport shuttle available at Khaban Bacalar Hotel Boutique?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Khaban Bacalar Hotel Boutique?

Yep, you can grab a meal at Khaban Bacalar Hotel Boutique's onsite restaurant.

What time are check-in & check-out at Khaban Bacalar Hotel Boutique?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Khaban Bacalar Hotel Boutique?

No, pets and service animals are not allowed.

Khaban Bacalar Hotel Boutique Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 20 out of 37 reviews" "
Rating 8 - Good. 6 out of 37 reviews" "
Rating 6 - Okay. 4 out of 37 reviews" "
Rating 4 - Poor. 2 out of 37 reviews" "
Rating 2 - Terrible. 5 out of 37 reviews" "

9.0/10

Cleanliness

7.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Juan, San Ysidro

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful hotel with an amazing view, comfortable rooms. I just didn’t like the service specifically at the reception, poor customer service, lack of engagement, and misinformation about the tours.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay quite, beautiful view to lake, staff friendly .
Stayed 2 nights in Sep 2023

10/10 Excellent

marco

Stayed 4 nights in Jul 2023

10/10 Excellent

Jennifer, North Hollywwod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is a gem in paradise. With direct access to the lake and 10 min away from town, the location is quiet, relaxing and immersed in nature. Beautiful views all around. Rooms are spacious and have large terraces with hammocks. The only thing I’d strongly suggest is improving the quality of their bedsheets. The thread count had to be the lowest possible, feeling rough and scratchy against the skin. Not a great way to rest at night.
Stayed 3 nights in Jul 2023

2/10 Terrible

Rafaela

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible customer service experience. They ignored several of my calls. Do not book this hotel unless you know for a fact there will be no flight delays, cancelation or any unforeseen changes to your trip. I understand most of hotels who appreciate business try to accommodate any changes due to flight cancellations and related issues, despite cancelation policies stated in your contract. This hotel will not even answer my phone calls. My flight was canceled due to a storm and of course I never made to the hotel, which I am also glad since I then learned this hotel is in the middle of nowhere with unpaved streets and far from everything. I’m actually glad I never made it. I never give bad feedback but I was also never had such bad customer service. They cannot even answer my calls. No accommodation has been made for the amount paid. They just took my money.

10/10 Excellent

Carlos

Stayed 2 nights in May 2023

10/10 Excellent

Paola

Stayed 2 nights in May 2023

10/10 Excellent

IVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning property
Let me start off by saying that the staff is INCREDIBLE. I dealt closely with Victor who’s a waiter at the restaurant and Eduardo from the front desk. These gentlemen are superb. Both are so friendly and knowledgeable and willing to help. The property itself is stunning! We had two rooms and the closer to the water the villa, the more stunning the view but we got a view to the lagoon from both rooms. Traveled to Bacalar after attending a wedding in Cancun. I traveled with my husband, son and 81yo mother. The property has a lot of stairs so that was tough on my mom and the road in to the property is very bumpy. If you’re renting a car I’d suggest a compact SUV at minimum. I personally love smaller boutique hotels over larger resorts but with that comes less amenities which I was totally fine with but keep that in mind. This boutique hotel is still very high end. The quality of the food. The comfort. Their toiletries they provide are eco friendly.
View from villa 11
Stayed 2 nights in Apr 2023

4/10 Poor

jose

Stayed 2 nights in Jan 2023

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó las instalaciones, la tranquilidad y ambiente que se vive aquí.
Stayed 2 nights in Nov 2022

2/10 Terrible

Juan Carlos

Disliked: Staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Jonathan, Playa del Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal para despejar, sin embargo deben de tener mayor claridad con lo que se incluye en la habitación, Expedia lo dice y ellos no lo honran.
Stayed 1 night in Mar 2024

8/10 Good

Aldo Daniel

Stayed 5 nights in Dec 2023

4/10 Poor

LUIS R

Disliked: Staff & service, property conditions & facilities, room comfort
Decepcion de areas comunes y servicio al cliente.
El hotel esta muy escondido con una carretera de terraceria, no hay ni un solo letrero con las indicaciones y tampoco en la propiedad. Tuvimos dificultades para llegar y el telefono de recepcion nunca lo contestaron por lo que no logramos llegar la primera noche, las habitaciones estan muy lindas pero las areas comunes y el servicio con muy mal mantenimiento. Creo que esta propiedad debia tener menos estrellas de las que tiene.
Stayed 3 nights in Dec 2023

8/10 Good

ARELI CHAVEZ

Liked: Cleanliness, staff & service, property conditions & facilities
Son demasiados escalones para ir al restaurante o alberca carecen de barandal no tienen consideración para las personas de la tercera edad dado que carecen de rampas
Stayed 4 nights in Sep 2023

6/10 Okay

Marie camille

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2023

6/10 Okay

MIRIAM A

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mal servicio hotel bonito
El camino al hotel no esta pavimentado ni alumbrado y esta retirado, no hay nada para comprar comida es forzoso comer en el hotel, la comida no es mala pero es cara, la persona de recepción es desatenta y no entrega facturas sus contestaciones son groseras
Stayed 3 nights in Nov 2023

10/10 Excellent

Luis Gustavo

Liked: Amenities
Muy tranquilo y la atencion del personal es excelente, la vista a la laguna es de lo mejor que ofrece este lugar, eso si un poco apartado del pueblo pero vale completamente la pena hospedarse aqui!!!
Stayed 1 night in Nov 2023

10/10 Excellent

santiago, queretaro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Muy birn
Stayed 4 nights in Sep 2023

10/10 Excellent

Rosa Graciela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to relax.
Stayed 2 nights in Aug 2023

10/10 Excellent

Edgar, Guadalajara

Stayed 1 night in Aug 2023

10/10 Excellent

Andres Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy lindo y el servicio es excelente!!
Stayed 3 nights in Jul 2023

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increible y mágico lugar
Es un lugar increible y lo recomiendo ampliamente. Deben sólo aclarar a Expedia / Hoteles.com que no hay transporte Aeropuerto Hotel como dice en estas páginas.
Stayed 2 nights in Jun 2023