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Douro Palace Hotel Resort and Spa

4.0 star property
Family-friendly hotel with full-service spa and free breakfast

Photo gallery for Douro Palace Hotel Resort and Spa

Exterior
Couples treatment room(s), sauna, Turkish bath/hammam, body treatments
Terrace/patio
Interior detail
Couples treatment room(s), sauna, Turkish bath/hammam, body treatments

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Room service
  • Pool
  • Breakfast included
The current price is NZ$161
includes taxes & fees
23 Mar - 24 Mar

Explore the area

Map
Lugar Do Carrapatelo, Santa Cruz do Douro, Baiao, 4640 423
  • Monastery of Santo André de Ancede
    ‪12 min drive‬
  • Garden of Saint Bartholomew
    ‪14 min drive‬
  • Baiao Municipal Museum
    ‪15 min drive‬
  • Viseu (VSE)
    ‪96 min drive‬

Room options

View all photos for Double Room, River View

Double Room, River View

Double Room, River View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Garden View

Double Room, Garden View

Double Room, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Twin Room, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, River View

Minibar, in-room safe, desk, blackout curtains

Twin Room, River View

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Shower/bath combination
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Douro Royal Valley Hotel & SPA

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.3 out of 5, Excellent, (272)
The price is NZ$316
for 1 room
includes taxes & fees
19 Mar - 20 Mar
Douro Royal Valley Hotel & SPA

About the area

Baiao

A family-friendly stay in Baiao awaits you at Douro Palace Hotel Resort and Spa. You'll be 2.1 km (1.3 mi) from Duoro River and 3.4 km (2.1 mi) from Eça de Queiroz Foundation. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and free buffet breakfast. .A day of pampering can include massages and body wraps along with access to the sauna. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the Turkish bath/hammam, sauna, seasonal outdoor swimming pool and kids' swimming pool. Meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, free supervised childcare and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Baiao hotel include Quinta de Covela and Monastery of Santo André de Ancede.

What's nearby

  • Monastery of Santo André de Ancede - 12 min drive - 9.8 km
  • Caldas de Aregos - 21 min drive - 19.9 km
  • Caldas de Aregos Marina - 21 min drive - 20.0 km
  • Caldas de Aregos Thermal Baths - 21 min drive - 20.1 km
  • Dourocaves Winery - 33 min drive - 29.0 km

Getting around

  • Marco de Canaveses Station - 35 min drive
  • Porto (OPO-Dr. Francisco de Sa Carneiro) - 77 min drive

Restaurants

  • ‪Café Sangens - ‬17 min drive
  • ‪Vista Alegre - ‬16 min drive
  • ‪O Alpendre - ‬8 min drive
  • ‪O Procurador - ‬5 min drive
  • ‪Restaurante das Caldas - ‬22 min drive

About this property

Douro Palace Hotel Resort and Spa

Family-friendly hotel with full-service spa and free breakfast
Douro Palace Hotel Resort and Spa offers its guests a full-service spa, a sauna, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. A children's pool, a rooftop terrace, and multilingual staff are also featured at the family-friendly Douro Palace Hotel Resort and Spa. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Baiao hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 5 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Douro Palace Hotel Resort and Spa offers 60 accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

This Baiao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Children's pool
  • Free babysitting
  • Free supervised activities for children
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 6 April to 3 May:
  • Spa

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 45.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 100 per vehicle (one way)
  • Rollaway bed fee: EUR 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property Registration Number 3997

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Douro Palace
Douro Palace Baiao
Douro Palace And Spa Baiao
Douro Palace Hotel Resort Baiao
Douro Palace Hotel Resort and Spa Hotel
Douro Palace Hotel Resort and Spa Baiao
Douro Palace Hotel Resort and Spa Hotel Baiao

Frequently asked questions

What is the cancellation policy at Douro Palace Hotel Resort and Spa?

Douro Palace Hotel Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Douro Palace Hotel Resort and Spa?

As of 5 Mar 2025, prices found for a 1-night stay for 2 adults at Douro Palace Hotel Resort and Spa on 23 Mar 2025 start from NZ$161.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Douro Palace Hotel Resort and Spa?

Yep, Douro Palace Hotel Resort and Spa has a free self car park. Onsite parking is limited.

Is there a spa on site at Douro Palace Hotel Resort and Spa?

Yep, there is an onsite spa at Douro Palace Hotel Resort and Spa. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Douro Palace Hotel Resort and Spa have a pool?

Douro Palace Hotel Resort and Spa has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from May to September.

What makes Douro Palace Hotel Resort and Spa a romantic place to stay?

Couples spa treatments and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Douro Palace Hotel Resort and Spa.

Is Douro Palace Hotel Resort and Spa family-friendly?

You bet! With amenities such as a children's pool, free supervised childcare and laundry facilities, it's no surprise that Douro Palace Hotel Resort and Spa is a hit with families.

Does Douro Palace Hotel Resort and Spa serve breakfast?

You bet, complimentary buffet brekkie is available daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Douro Palace Hotel Resort and Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Douro Palace Hotel Resort and Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Douro Palace Hotel Resort and Spa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Douro Palace Hotel Resort and Spa?

No, pets are not allowed.

Douro Palace Hotel Resort and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 117 out of 222 reviews
Rating 8 - Good. 80 out of 222 reviews
Rating 6 - Okay. 16 out of 222 reviews
Rating 4 - Poor. 7 out of 222 reviews
Rating 2 - Terrible. 2 out of 222 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luis, San Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent. Staff great. The area is very isolated and far from everything.
Stayed 2 nights in Nov 2024

6/10 Okay

Laurence

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice but....
Great check-in. Very poor restaurant service, which looks like it was attributable to insufficient, properly trained staff. One excellent waiter running up and down stairs trying to run both bar and restaurant floor.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go here!
Fabulous location and very beautiful views, The drive was slightly terrifying through mountainous roads and forest fires, Having said that it was incredibly unforgettable!
Stayed 2 nights in Sep 2024

8/10 Good

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

has

Stayed 1 night in Jul 2024

10/10 Excellent

Walter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful surprise
This hotel is in a beautiful remote location in the Douro Valley. It is a spa style hotel. The breakfast buffet was wonderful. Staff on desk ere very helpful. We like the dining room food better than the bar menu (just our choice).
Stayed 3 nights in Jun 2024

10/10 Excellent

Cameron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
We loved the Douro Palace. The food was exceptional and we wish we could have stayed longer!
Stayed 1 night in Jun 2024

10/10 Excellent

Alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay- absolute highlight of our trip. The staff were so friendly and accommodating. The property and facilities were so nice. It would be hard not to enjoy this place and to totally disconnect and relax.
Stayed 2 nights in May 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff. Friendly and very helpful. The spa was fabulous. The views of the river were breathtaking. We hope to return!
Stayed 1 night in May 2024

10/10 Excellent

Raquel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything, from staff to the food, to the cleanliness to the quiet! Would come again!
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Tough roads to get there.
Stayed 1 night in Feb 2024

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! The room was clean, modern, and spacious, the spa was super. Overall, it was a lovely hotel!
Stayed 2 nights in Oct 2023

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, this is the second time and will definitely return again! Hotel views are stunning ! Beautiful decoration , confortable bed and very clean Food at the restaurant is very good and breakfast is also very good
Stayed 1 night in Oct 2023

8/10 Good

Glenn

Liked: Cleanliness, staff & service, room comfort
Better than I thought
Clean but it’s time to spend some money on property. It’s starting to show some wear
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great!
Stayed 1 night in Jun 2023

8/10 Good

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Javier

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views! Downside: Isolated area and curvy roads to get there.
Stayed 1 night in Jun 2023

10/10 Excellent

Astrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful although somewhat stark resort and VERY remote. For me the best part was the view and the pool area. Staff did not advise us of all dining options. We made a reservation for lunch and were the only ones there 🙄. Same menu as dinner. Could have ordered sandwich from room service or eat at bar. But overall a very relaxing experience.
Stayed 2 nights in Apr 2023

10/10 Excellent

kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautifully designed and well located in the fours river valley
Stayed 1 night in Oct 2022

10/10 Excellent

Alexander, Potomac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from the room and pool. Clean, nice property. Was not impressed with the dining, though.
Stayed 1 night in Oct 2022

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing ! Has beautiful views , is incredibly confortable , clean , staff very friendly and helpful. We had dinner at the hotel restaurant, food was very good and staff friendly , there was a delay serving food and staff were very apologetic Breakfast is very good best bread I ever had in a hotel! The indoor swimming pool is clean and provides a very relaxing atmosphere The bed was very confortable. I will go back again as this was a very good place to relax
Stayed 1 night in Oct 2022

10/10 Excellent

Margi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Ayda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idyllic isolation!
An amazing escape from the world! Such an idyllic place. Advise on booking a transfer if you're not driving as it's so isolated. That's what made it so perfect!
Stayed 4 nights in Jul 2022