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Maison Otis

3.5 star property
Hotel in Baie-St-Paul with free parking

Photo gallery for Maison Otis

Comfort Suite, 1 King Bed, Non Smoking
Front of property
Restaurant
Hiking
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services
The current price is NZ$350
includes taxes & fees
2 Apr - 3 Apr

Explore the area

Map
23 rue St Jean Baptiste, Baie-St-Paul, QC, G3Z 1M2
  • Galerie Clarence Gagnon
    ‪1 min walk‬
  • Train of Le Massif de Charlevoix
    ‪10 min walk‬
  • Golf de Baie-Saint-Paul
    ‪3 min drive‬

Room options

View all photos for Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Flat-screen TV
Down duvet
Day bed
Premium bedding
Rainfall showerhead
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Suite, 1 King Bed, Non Smoking

Comfort Suite, 1 King Bed, Non Smoking

Comfort Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Flat-screen TV
Down duvet
Premium bedding
Rainfall showerhead
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 Queen Bed, Non Smoking

Signature Suite, 1 Queen Bed, Non Smoking

Signature Suite, 1 Queen Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Flat-screen TV
Down duvet
Premium bedding
Rainfall showerhead
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Queen Bed, Non Smoking

Superior Suite, 1 Queen Bed, Non Smoking

Superior Suite, 1 Queen Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Flat-screen TV
Down duvet
Premium bedding
Rainfall showerhead
Private bathroom
  • 34.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Flat-screen TV
Down duvet
Premium bedding
Rainfall showerhead
Private bathroom
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Flat-screen TV
Down duvet
Premium bedding
Rainfall showerhead
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Queen Bed, Accessible

Comfort Room, 1 Queen Bed, Accessible

Comfort Room, 1 Queen Bed, Accessible

Highlights

Individually furnished
Air conditioning
Heating
Flat-screen TV
Down duvet
Premium bedding
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Baie-St-Paul

Maison Otis puts you in the heart of Baie-St-Paul, within steps of Galerie Clarence Gagnon and Chocolaterie Cynthia. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a terrace and luggage storage. Additionally, you'll find free use of bicycles. There's also the convenience of free self parking. .In proximity to this 3.5-property class Baie-St-Paul hotel you'll find Le Massif de Charlevoix.

What's nearby

  • Galerie Clarence Gagnon - 1 min walk - 0.1 km
  • Arena Luc et Marie-Claude - 4 min walk - 0.4 km
  • Train of Le Massif de Charlevoix - 10 min walk - 0.9 km
  • Les Jardins secrets du vieux moulin - 2 min drive - 1.9 km
  • Golf de Baie-Saint-Paul - 3 min drive - 2.2 km

Getting around

  • Jean Lesage International Airport (YQB) - 84 min drive

Restaurants

  • ‪Tim Hortons - ‬18 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Microbrasserie Charlevoix - ‬1 min walk
  • ‪Mousse Café - ‬6 min walk
  • ‪Café Charlevoix - ‬4 min walk

About this property

Maison Otis

Hotel in Baie-St-Paul with free parking
Maison Otis offers its guests a terrace. WiFi is free in public spaces. Free self parking is available.

This 3.5-star Baie-St-Paul hotel is smoke free.

  • 19 guestrooms or units
  • Conference rooms
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • No smoking on site
Maison Otis offers 19 air-conditioned accommodations with a hairdryer and free toiletries. This individually furnished accommodation includes desks. Beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead. This Baie-St-Paul hotel provides complimentary wireless Internet access.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Art gallery
  • Free bicycle rentals

Conveniences

  • Luggage storage
  • Virtual front desk

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions.

Property Registration Number 2024-12-31, 003356

Property is also known as

Maison Otis Hotel Baie-St-Paul
Maison Otis Hotel
Maison Otis Baie-St-Paul
Auberge La Maison Otis Hotel Baie-St-Paul
Maison Otis Baie-St-Paul
Maison Otis Hotel
Maison Otis Baie-St-Paul
Maison Otis Hotel Baie-St-Paul

Frequently asked questions

What is the cancellation policy at Maison Otis?

Maison Otis offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Maison Otis?

As of 1 Apr 2025, prices found for a 1-night stay for 2 adults at Maison Otis on 2 Apr 2025 start from NZ$349.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Maison Otis?

Yep, Maison Otis has a free self car park.

Is there a free airport shuttle available at Maison Otis?

No, Maison Otis does not offer an airport shuttle service.

What time are check-in & check-out at Maison Otis?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Maison Otis?

No, pets are not allowed.

Maison Otis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 285 out of 404 reviews
Rating 8 - Good. 83 out of 404 reviews
Rating 6 - Okay. 17 out of 404 reviews
Rating 4 - Poor. 9 out of 404 reviews
Rating 2 - Terrible. 10 out of 404 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Alana

Travelled with group
Liked: Cleanliness
It was a nice property. Easy to get to, very bland on the inside. The rooms were loud and echoey and very bright. There was shampoo available only two conditioners and there was only decaf coffee available in the coffee station.
Stayed 1 night in Oct 2024

8/10 Good

Karen

Stayed 2 nights in Sep 2024

4/10 Poor

Chantal

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
This property was well located in the town of Baie St-Paul but there was no guidance to the "autonomous stay". We had to sneak around the closets to find clean towels for the second day of our stay and no one answered the "urgent line" for help. We would expect room cleaning service for the price paid.
Stayed 2 nights in Oct 2024

10/10 Excellent

Helene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Fletcher

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Worst hotel ever! Worst 2 night stay ever! Our confirmation said we would receive an email 24 hours before check in giving us an outer door access code (as there is no registration desk). We didn’t get one. We had to get it from a guest who happened to be coming out. We found our key card at the restaurant attached but independent of the hotel. We found toilet paper in the toilet when we entered our room and the toilet would not flush. The maid either had no means of fixing it after the previous guests or she didn’t bother cleaning it. We called the “emergency” phone number 4 times with zero response. The gracious proprietor seemed to have access to the old registration desk so she gave us a new room. However when we returned from dinner, the key card wouldn’t work. Fortunately the restaurant proprietor was still there and recoded it. The next morning we left for breakfast, planning a driving day. After breakfast we returned to our room- the key card again wasn’t functioning and this time the restaurant proprietor wasn’t there (her restaurant was closed for 2days). We called the emergency line again numerous times to no avail. We left for the day without maps and jackets. We came back early hoping to find someone to let us in and luckily the restaurant proprietor was cleaning her place and recoded the key. There had been no maid service. We put all of our belongings in the car before going for dinner for fear we couldn’t get back in. Hotel management still hasn’t responded.
Stayed 2 nights in Sep 2024

6/10 Okay

Larry

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Inhospitable. Finding our room after gaining entry was difficult and inconvenient. A most peculiar layout. A beautiful entry/reception area is unstaffed. A keypad entry at this door would improve things so much. We would never recommend this place to anyone.
Stayed 1 night in Sep 2024

8/10 Good

Noëlla

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Nous avons beaucoup aimé notre suite très bien aménagée et jolie. C'est un endroit paisible qui favorise le sommeil. La Maison Otis est située en plein coeur de la ville, et tout est donc facilement accessible. Par contre, dans la publicité, il faudrait signaler qu'il n'y a pas d'ascenseur et que les couloirs sont longs pour une personne handicapée. L'absence de réception n'est pas très pratique.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alain

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Denyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice old house
We had a small room and only one chair for the two of us. The place had been nicely decorated but with some flaws. A very large bathroom with no counter. There is a place where a table could be put so that guests can put their wash bags, etc. No desk either. But perfect location. Close to so many art galleries, restaurants, main streets.
Stayed 3 nights in Jul 2024

2/10 Terrible

weiru, staten island

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No front desk service, no room cleaning if you stay multiple nights, the hallway dirty, entry door in the back of dirty parking lot with poor light. No entry information sent and need to call for entry code. Never book again.
Stayed 2 nights in Aug 2024

10/10 Excellent

MARIE-HELENE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Bohdan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
AIR B AND B NOT a HOTEL!!!
This is an air B and B NOT a hotel. There is no reception and the only staff is the cleaning staff (they are quite friendly) there is no elevator so you have to carry heavy bags up notoriously high stairs to the second floor if you are staying in a suite. There are no phones in the room so you cannot call for room service or other services. The room was clean and very well cared for
Stayed 4 nights in Jul 2024

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Esther

Liked: Cleanliness, property conditions & facilities
Our two nights at Maison Otis contrasted sharply with one another. The first night we were thrilled with the room -- an extremely spacious room on the first floor, close to the parking lot, with a king bed, as requested. Unfortunately, there was a problem with the air conditioner unit, and we were moved to the far end of the hotel. We had to lug our furniture up a long flight of stairs and cart it down several (about four) long, dark, and dimly-lit hallways, including a few more stairs -- to the farthest possible end of the building from the parking. The second room felt small and cramped and had what felt like a double bed. It was a major letdown and disappointment, and I was quite unhappy with the change. I was glad we were not scheduled to stay longer.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marjolaine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Guy

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Susan

Liked: Cleanliness
Disliked: Staff & service
Very nice accocombo lockmodations. However there is no staffed reception area. We did not receive the instructions re: key pickup. We were given instructions as to where the key was but it is a confusing entry procedure. The entry door is at the back of the building next door. the door has a keypad to get in. We asked a couple of times before finding the door. Our room was up a 21 step flight of stairs and through several hallways back to the main building. Had the reception in the main building been opened the acces would have been much better. The room was lovely and very clean and quiet .
Stayed 2 nights in Jul 2024

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maison Otis had a lovely, large room that was clean and cozy. It is situated right in the heart of Baie St Paul and easy to walk to everything.
Stayed 1 night in Jul 2024

10/10 Excellent

YVES, Montréal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
SITUATION DE L'HÔTEL AU CENTRE DES ACTIVITÉS, TOUT CE MARCHE. MAIS A NOTRE ARRIVÉE PERSONNE NOUS ACCUEIL, TOUT CE FAIRE PAR NOUS-MÊME, PAS TRÈS CHALEUREUX ...
Stayed 1 night in Jun 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ma chambre préférée
Très belle chambre avec déco d'artiste québécois. Propreté A1 et le confort est excellent. Je suis arrivée après les heures de fermeture d'accueil et le service téléphonique fut excellent...
Stayed 1 night in Jun 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Arthur

Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY HERE! We were told there would not be staff on the property so would have to call for an entry code. Everytime we tried it said “ push for English” which we did and then the line went dead. We ended up calling Expedia and after an hour and a half was given the code to the front door. We discovered that there was also an entrance in the back. We had to carry our luggage up many stairs and found the door could be opened with no security code. The halls were dirty and dark , the room smelt very stale and there was food on the floor and the balcony unkempt.
Stayed 3 nights in Jun 2024

2/10 Terrible

Peggy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was closed when we arrive d--and I mean CLOSED. All of the businesses were aware that it was not taking guests AT ALL! But they did send me an email the next day telling me that they had processed my payment! Had to find alternate lodging.
Stayed 3 nights in Jun 2024

6/10 Okay

Mike

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Daniel

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024