See all properties
Save

Holiday Inn Baltimore BWI Airport by IHG

3.0 star property
Hotel with free parking, steps from National Electronics Museum

Photo gallery for Holiday Inn Baltimore BWI Airport by IHG

Exterior
Bar (on property)
In-room safe, desk, laptop workspace, blackout curtains
Premium Room, 1 King Bed | Room amenity
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Parking included
  • Pet-friendly
  • Housekeeping
The current price is NZ$241
includes taxes & fees
24 Feb - 25 Feb

Explore the area

Map
815 Elkridge Landing Road, Linthicum Heights, MD, 21090
  • National Electronics Museum
    ‪2 min walk‬
  • Guinness Open Gate Brewery & Barrel House
    ‪6 min drive‬
  • BWI Trail
    ‪7 min drive‬
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪9 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Access Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Access Tub)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Aloft BWI Baltimore Washington International Airport

  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (1009)
The price is NZ$226
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Aloft BWI Baltimore Washington International Airport

About the area

Linthicum Heights

At Holiday Inn Baltimore BWI Airport by IHG, you'll be 0.2 km (0.1 mi) from National Electronics Museum and 9.3 km (5.7 mi) from Arundel Mills Mall. Highlights at this hotel include a restaurant, free self-parking and a free airport shuttle. .The restaurant, Elevations, serves American cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Business travelers can take advantage of a meeting room and a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also limited parking, along with the convenience of a free area shuttle. .Places within a 15-minute drive of this 3-property class Linthicum Heights hotel include Maryland Live Casino and Timbers at Troy Golf Course.

What's nearby

  • Guinness Open Gate Brewery & Barrel House - 6 min drive
  • Arundel Mills Mall - 10 min drive
  • Maryland Live Casino - 10 min drive
  • Oriole Park at Camden Yards - 10 min drive
  • Baltimore Cruise Terminal - 11 min drive

Getting around

  • Halethorpe Station - 7 min drive
  • BWI Business District Station - 17 min walk
  • Baltimore Washington International Airport (BWI) - 9 min drive

Restaurants

  • ‪Flying Dog Tap House - ‬3 min drive
  • ‪Silver Diner - ‬4 min drive
  • ‪Miss Shirleys - ‬4 min drive
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Chick-fil-A - ‬10 min walk

About this property

Holiday Inn Baltimore BWI Airport by IHG

Hotel with free parking, steps from National Electronics Museum
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Baltimore BWI Airport by IHG. A roundtrip airport shuttle (available 24 hours), An area shuttle and A train station pick-up shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 3-star Linthicum Heights hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 5 levels
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Holiday Inn Baltimore BWI Airport by IHG offers 137 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. A pillow menu is available. 43-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free area shuttle
  • Area shuttle
  • Free train station pick-up shuttle
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9.95 to 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elevations
  • Elevations

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.95 to 12.00 for adults and USD 0 to 8.00 for children
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Baltimore Bwi Airport Area
Holiday Inn Hotel Baltimore Airport Area Bwi
Holiday Inn Baltimore BWI Airport Hotel
Holiday Inn Baltimore BWI Airport
Holiday Inn Linthicum
Linthicum Holiday Inn
Baltimore Bwi Airport By Ihg
Holiday Inn Baltimore BWI Airport
Holiday Inn Baltimore BWI Airport by IHG Hotel
Holiday Inn Baltimore BWI Airport an IHG Hotel
Holiday Inn Baltimore BWI Airport by IHG Linthicum Heights
Holiday Inn Baltimore BWI Airport by IHG Hotel Linthicum Heights

Frequently asked questions

What is the cancellation policy at Holiday Inn Baltimore BWI Airport by IHG?

Holiday Inn Baltimore BWI Airport by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Baltimore BWI Airport by IHG?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Baltimore BWI Airport by IHG on 24 Feb 2025 start from NZ$241.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Baltimore BWI Airport by IHG?

Yep, Holiday Inn Baltimore BWI Airport by IHG has a free self car park. Onsite parking is limited.

Is Holiday Inn Baltimore BWI Airport by IHG family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Baltimore BWI Airport by IHG is a hit with families.

Does Holiday Inn Baltimore BWI Airport by IHG serve breakfast?

Yeah, cooked-to-order breakfast is offered weekdays between 6:00 AM and 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Holiday Inn Baltimore BWI Airport by IHG?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Holiday Inn Baltimore BWI Airport by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Baltimore BWI Airport by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Holiday Inn Baltimore BWI Airport by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 710 out of 1003 reviews
Rating 8 - Good. 191 out of 1003 reviews
Rating 6 - Okay. 43 out of 1003 reviews
Rating 4 - Poor. 30 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Baltimore BWI
Natali, who checked me in, was very attentive. She also followed up with via text to make sure the room to my liking. The breakfast was some of the best hotel breakfasts that I have ever had. 10 out of 10
Stayed 2 nights in Nov 2024

8/10 Good

Cecilia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our stay was good. The first night staff member that we encountered was somewhat rude. But the following morning and the next day the staff members were nice and helpful. Our driver that picked us up from the airport was nice, friendly and gave us plenty of information about the area.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

william

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was efficient and pleasant. Restaurant food was pretty good. Night staff was pleasant.
Stayed 1 night in Nov 2024

8/10 Good

Mark

Stayed 1 night in Nov 2024

10/10 Excellent

Joella

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and close location to airport. plenty of close food options. Property of clean and bed was comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport and convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always a pleasure staying here. everyone is very pleasant and tends to your needs. bed is most comfirtable too!! I would reccommend this hotel to all !!
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property is close to the airport, restaurants and shopping. The staff is friendly and professional. I've stayed at this property several times and they never dissappoint.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room. Staff friendly and kind.
Stayed 7 nights in Nov 2024

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worked as we were expecting.
Stayed 3 nights in Nov 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were excellent, especially when we were checking out. Room was spacious and comfortable. Carpet was hideous, but that’s of no consequence.
Stayed 1 night in Nov 2024

10/10 Excellent

Paula

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Convenient. Welcoming and hospitable staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All staff was very friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle is very convenient to get around. The staff is very nice. It was a very good stay.
Stayed 3 nights in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Louie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of the proximity to BWI, the front desk did an outstanding job in checking us in. Answered all questions, set up shuttle to airport. Very happy.
Stayed 1 night in Nov 2024

10/10 Excellent

Isaac

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly front desk person. Clean and spacious room.
Stayed 1 night in Nov 2024

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My key didn’t always work. The safe didn’t work. The ice machine on the 5th floor was broken. They never put out a new batch of cinnamon muffins.
Stayed 2 nights in Nov 2024

6/10 Okay

Karen

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Location worked for us. Everything about the hotel was mediocre. Rooms, staff, cleanliness etc was average at best. Carpet was stained in multiple spots. Couch was stained in multiple spots. Beds are hard. If you are looking for budget friendly it’s fine. If you want a nice hotel I’d recommend to keep looking.
Stayed 5 nights in Nov 2024

10/10 Excellent

Juli

Liked: Cleanliness, staff & service, property conditions & facilities
Q
Stayed 1 night in Nov 2024

10/10 Excellent

Kamron

Stayed 1 night in Nov 2024

2/10 Terrible

Binod

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I had a terrible experience just getting into this hotel, I was with my mom for visiting the DC area to show her around and we stayed here three nights. The first night we were checking in a little late after hour flight around 9pm and immediately felt off smell just going inside the hotel. We talked to the front desk and guessed it was probably coming from the adjoining dining area that has kitchen right there with all the cooking smells going around the lobby. We got keys to the fourth floor, we immediately smelled the old carpet that was smelly too. Had issues with the keys, the key slots looked pretty worn out too, the door wouldn’t open and went back to reprogram the keys. We quickly left our luggage and went for dinner, only got back around 11.30 so went to bed immediately. The room was chilly, wanted to increase the heat and the heat was not working. It was almost midnight so we did not want loos more hour of sleep, decided to tell them about heat not working in the morning. We slept through the ac throwing cold air all night. In the morning, I was really pissed because of the ac, still we thought to have at least a relaxing breakfast with coffee first too cool off a little before talking to hotel staff. We had reserved it through Expedia with option of paid breakfast which they said is not included.had to call Expedia to call them to resolve the issue. They would not care for their customer to resolve issues. Terrible! Terrible! Terrible! Don’t stay here full stop
Stayed 3 nights in Nov 2024

10/10 Excellent

Erika

Travelled with family and small children, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I wanted to say thank you to Jason for helping accommodate me and my 2 children and dog due to our flight being severely delayed. We were able to still check in at 6 am the day of check out and he extended our check out to give us some extra time to rest!!! The breakfast was delicious and the kitchen staff were incredibly kind and helpful!! Thank you so much for making a chaotic morning turn into a restful refreshing morning!!!
Stayed 1 night in Nov 2024

10/10 Excellent

alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy going staff
Stayed 1 night in Nov 2024