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Lotus Desaru Beach Resort

3.5 star property
Family fun on the beach, with outdoor pool, near Desaru Coast Adventure Waterpark
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lotus Desaru Beach Resort

Water park
Room, 1 Bedroom, Bathtub, Garden Area (plus water park passes for 2 person)
On the beach, fishing
On the beach, fishing
Aerial view

Reviews

7.4 out of 10

Good

Popular amenities

  • Spa
  • Bar
  • Room service
  • Pool
  • Breakfast available
  • Housekeeping
The price is NZ$125
includes taxes & fees
2 Jan - 3 Jan 2025

Explore the area

Map
Lot 1854, Jalan Desaru, Kota Tinggi, Bandar Penawar, Johor, 81930
  • Desaru Beach
    5 min walk
  • Tidal Wave Beach
    4 min drive
  • Desaru Coast Adventure Waterpark
    5 min drive
  • Singapore (SIN-Changi)
    104 min drive

Room options

View all photos for 3 Bedroom Master Suite (SPLASH Water Park View)

3 Bedroom Master Suite (SPLASH Water Park View)

3 Bedroom Master Suite (SPLASH Water Park View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
3 bedrooms
  • 109 sq m
  • Park view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for 3 Bedroom Master Suite (Pool/Garden View)

In-room safe, desk, laptop workspace, soundproofing

3 Bedroom Master Suite (Pool/Garden View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for 3 Bedroom Master Suite

In-room safe, desk, laptop workspace, soundproofing

3 Bedroom Master Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for 2 Bedroom Junior Suite (SPLASH Water Park View)

2 Bedroom Junior Suite (SPLASH Water Park View)

2 Bedroom Junior Suite (SPLASH Water Park View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for 2 Bedroom Junior Suite (Pool/Garden View)

In-room safe, desk, laptop workspace, soundproofing

2 Bedroom Junior Suite (Pool/Garden View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for 2 Bedroom Junior Suite

In-room safe, desk, laptop workspace, soundproofing

2 Bedroom Junior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for 1 Bedroom Duplex Suite (SPLASH Water Park View)

1 Bedroom Duplex Suite (SPLASH Water Park View)

1 Bedroom Duplex Suite (SPLASH Water Park View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Duplex Suite (Pool/Garden View)

Combined shower/bathtub, hair dryer, dressing gowns, bidet

1 Bedroom Duplex Suite (Pool/Garden View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Duplex Suite

Combined shower/bathtub, hair dryer, dressing gowns, bidet

1 Bedroom Duplex Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Apartment)

Penthouse (Apartment)

Penthouse (Apartment)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for Two Bedroom Junior Suite (Pool/Garden View)

In-room safe, desk, laptop workspace, soundproofing

Two Bedroom Junior Suite (Pool/Garden View)

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Two Bedrooms Suite

In-room safe, desk, laptop workspace, soundproofing

Two Bedrooms Suite

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Four Bedrooms Suite

In-room safe, desk, laptop workspace, soundproofing

Four Bedrooms Suite

  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 4 Single Beds

View all photos for Three Bedrooms Suite

In-room safe, desk, laptop workspace, soundproofing

Three Bedrooms Suite

  • Sleeps 6
  • 2 Single Beds, 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Master Suite (SPLASH Water Park View)

In-room safe, desk, laptop workspace, soundproofing

Three Bedroom Master Suite (SPLASH Water Park View)

  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 2 Single Beds

View all photos for One Bedroom Duplex Suite (SPLASH Water Park View)

In-room safe, desk, laptop workspace, soundproofing

One Bedroom Duplex Suite (SPLASH Water Park View)

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Duplex Suite (Pool/Garden View)

In-room safe, desk, laptop workspace, soundproofing

One Bedroom Duplex Suite (Pool/Garden View)

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Two Bedroom Junior Suite (SPLASH Water Park View)

In-room safe, desk, laptop workspace, soundproofing

Two Bedroom Junior Suite (SPLASH Water Park View)

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Three Bedroom Master Suite (Pool/Garden View)

In-room safe, desk, laptop workspace, soundproofing

Three Bedroom Master Suite (Pool/Garden View)

  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 King Bed

View all photos for Penthouse Apartment

In-room safe, desk, laptop workspace, soundproofing

Penthouse Apartment

  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for One Bedroom Suite

In-room safe, desk, laptop workspace, soundproofing

One Bedroom Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Exterior

Four Points By Sheraton Desaru

Pool
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (148)
The price is NZ$135
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Four Points By Sheraton Desaru

About the area

Bandar Penawar

A family-friendly stay in Bandar Penawar awaits you at Lotus Desaru Beach Resort. You'll be within a 10-minute walk of Desaru Beach and 3.3 km (2.1 mi) from Tidal Wave Beach. Highlights at this beachfront hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include massages and body scrubs along with Ayurvedic treatments and reflexology. Spend the day at the beach and enjoy the on-site outdoor swimming pool, gym and Turkish bath/hammam. Business travelers can take advantage of a meeting room and a business centre. Additionally, you'll find free Wi-Fi in public areas, a steam room and a children's swimming pool. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .Near this 3.5-property class Bandar Penawar hotel, you'll find Desaru Coast Adventure Waterpark.

What's nearby

  • Desaru Beach - 5 min walk
  • Desaru Coast Adventure Waterpark - 5 min drive
  • Desaru Fruit Farm - 7 min drive
  • The ELS Club Desaru Coast - Ocean Course - 7 min drive
  • Tanjung Balau Beach - 8 min drive

Getting around

  • Senai International Airport (JHB) - 59 min drive

Restaurants

  • ‪Pirate Dlaksamana Seafood - ‬3 min drive
  • ‪Lotus Seafood - ‬5 min walk
  • ‪Nelayan Seafood by the Coast - ‬10 min walk
  • ‪Rosemary Cafe & Bakery - ‬3 min drive
  • ‪Sedap Sedap Selera Manja - ‬2 min drive

About this property

Lotus Desaru Beach Resort

Family fun on the beach, with outdoor pool, near Desaru Coast Adventure Waterpark
Lotus Desaru Beach Resort offers its guests a full-service spa, a waterslide, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A children's pool, a fitness centre, and a steam room are also featured at the family-friendly Lotus Desaru Beach Resort. Free self parking is available.

This 3.5-star Bandar Penawar hotel is smoke free.

  • 700 guestrooms or units
  • 2 bars or lounges
  • Supervised kids' activities (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Dining venue
Lotus Desaru Beach Resort offers 700 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3.5-star hotel has kitchenettes with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils.

Bathrooms include a combined bath/shower unit, dressing gowns, bidets and hairdryers. This Bandar Penawar hotel provides wireless Internet access for a surcharge. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and reflexology.

Languages

English, Filipino, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 5 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: MYR 30 to 35 for adults and MYR 17.50 to 20 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Full-service spa
  • Gym
  • Outdoor pool
  • Parasailing
  • Playground
  • Rafting
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area

Full-service spa

  • 6 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • 2 private bathrooms
  • Bidet
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Room service
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 126.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 30 to 35 for adults and MYR 17.5 to 20 for children
  • Fee for in-room wireless Internet: MYR 5 per 24-hour period (rates may vary)
  • Rollaway bed fee: MYR 126.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Desaru
Lotus Desaru Beach
Lotus Desaru Beach Bandar Penawar
Lotus Desaru Beach Resort
Lotus Desaru Beach Resort Bandar Penawar
Lotus Desaru Beach Hotel Kota Tinggi
Lotus Desaru Bandar Penawar
Lotus Desaru Bandar Penawar
Lotus Desaru Beach Resort Hotel
Lotus Desaru Beach Resort Bandar Penawar
Lotus Desaru Beach Resort Hotel Bandar Penawar

Frequently asked questions

Is parking available at Lotus Desaru Beach Resort?

Yep, Lotus Desaru Beach Resort has a free self car park.

How much does it cost to stay at Lotus Desaru Beach Resort?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Lotus Desaru Beach Resort on 2 Jan 2025 start from NZ$124.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Lotus Desaru Beach Resort?

Yep, Lotus Desaru Beach Resort is a short 5-minute walk from Desaru Beach. Fun beach activities include parasailing and fishing.

Is there a spa on site at Lotus Desaru Beach Resort?

Yep, there is an onsite spa at Lotus Desaru Beach Resort. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Lotus Desaru Beach Resort have a pool?

Lotus Desaru Beach Resort has an outdoor pool and a kids' pool.

Does Lotus Desaru Beach Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Lotus Desaru Beach Resort?

Lotus Desaru Beach Resort features a full-service spa, an outdoor pool and 2 bars. All guestrooms come with room service and dining areas.

Is Lotus Desaru Beach Resort family-friendly?

You bet! With amenities such as a children's pool, supervised childcare and a playground, it's no surprise that Lotus Desaru Beach Resort is a hit with families.

Does Lotus Desaru Beach Resort serve breakfast?

You bet, buffet brekkie is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Lotus Desaru Beach Resort?

No, Lotus Desaru Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Lotus Desaru Beach Resort?

Yep, you can grab a meal at Lotus Desaru Beach Resort's onsite restaurant.

What time are check-in & check-out at Lotus Desaru Beach Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Lotus Desaru Beach Resort?

No, pets are not allowed.

Lotus Desaru Beach Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 110 out of 700 reviews" "
Rating 8 - Good. 335 out of 700 reviews" "
Rating 6 - Okay. 181 out of 700 reviews" "
Rating 4 - Poor. 54 out of 700 reviews" "
Rating 2 - Terrible. 20 out of 700 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

siew yee

Travelled with family
Quite safe and quiet environment
Stayed 1 night in Sep 2024

10/10 Excellent

Saw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We get to stay at newly renovated room, which is modern n clean. We love the in house water park and the many activities the resort put together. It will be great if the beach front is cleaner.
Stayed 1 night in Sep 2024

6/10 Okay

Charlene

Suitable for family
Room is spacious but a quite old. Breakfast spread was good, suitable for family with young children.
Stayed 1 night in Aug 2024

8/10 Good

Miaomiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Tan Sylvia

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Good place for family as there are activities for all ages. However, housekeeping does not come in everyday. Cleanliness can be improved. One of the air con is not working and nothing was done after we informed the management.
Stayed 3 nights in Jun 2024

8/10 Good

Kok Peng

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Inconvenience place to travel around....
Stayed 2 nights in Jun 2024

10/10 Excellent

Loga R, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a self contained resort. Rooms are big and clean. Plenty of activities, ie; water sports, archery, paintball, gym, pool tables, PS room...... There are 3 restaurants, convenient store and cafe for your daily needs. Good breakfast spread with ample seatings. The best thing is the service and friendly staff!
Stayed 2 nights in Jun 2024

8/10 Good

Nelson

Travelled with family
Liked: Cleanliness, property conditions & facilities
Review of family vacation at Lotus Resort Desaru
Good experience. The check in took longer than I liked but it's not too big a deal. The first lift was a bit confusing as we went to the wrong floor and had to take the stairs. Rooms were spacious and clean. Not the newest of conditions. Couple of aircons were not working perfectly. You had to manually open the louver as they remained shut even after turning the aircon on. Whenever my kids showered at the common bathroom, the water will flow out of the shower area and flood the floor of the bathroom, due to the odd placements of two gaps in the tiles. My eldest had to resort to blocking the gaps with her beach toys to stop the water from flowing out. Restaurants were nice. Food was good. Pricing was ok. Pretty much resort kinda pricing. Our family tried the seasports on our 3rd day there. Nice experience but felt a bit rushed by the crew. Perhaps they had to quickly turnover the equipments to cater for other guests. Overall, will I stay there again? Yes. Is it a place that I must visit again? No
Stayed 3 nights in Jun 2024

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 1 night in Jun 2024

10/10 Excellent

BOBY HEIDINAZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive Resort
Excellent place for a family vacation. Lots of facilities and activities. The room is big and spacious.
Stayed 2 nights in Jun 2024

10/10 Excellent

Seetha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The unit was super clean and services was very good.
Stayed 2 nights in May 2024

8/10 Good

Vasugi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Sumita

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

pa pa

Liked: Cleanliness, staff & service, property conditions & facilities
Baggy transport in compound is very accessible. We like the riding it around. Drivers and Staff are very helpful too. Service is good. Thanks
Stayed 2 nights in Mar 2024

6/10 Okay

Fazrul Sher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Pls check the elevator for block J . lift does not seem to work right about 9pm onwards. Everything besides that is all great. Food at Teratai cafe , lotus spices , seafood reatirant all amazing. Price of food is also cheapest among all other hotel in Desaru. I can honestly say, we really enjoy the food. BREAKFAST ,for RM 30 a person is seriously worth it.. Splash park was okay but for the childrens area , i find the play slides is a bit to steep. Also if the hotel is not so crowded, it will be best if we can be placed to a lower floor . Just sharing honest opinion. Overall we really enjoyed our stay. PS : my son calls the Lotus Desaru Resort as the Princess Peach Castle , Mushroom Kingdom . If can have some mari theme room , it will be really great. Will visit again in the future . Cheers team lotus !
Stayed 2 nights in Feb 2024

10/10 Excellent

Naing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Short staycation. Perfect ..
Stayed 1 night in Jan 2024

6/10 Okay

Norliza

Travelled with family
Disliked: Amenities
Don’t boil water frm tap water!!!
Stayed 2 nights in Dec 2023

2/10 Terrible

ACHAL

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is extremely pathetic. Its zero star. Very dirty, outdated, bad room, bad evevator, horrible restaurants and looks like a temporary construction and we got food poisioning.. The new year celebrations was pathetic. When enquired, we got to know 11 more guests got food poisioning and local authotiries are investigating.
Stayed 2 nights in Dec 2023

10/10 Excellent

Yeo Hui

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience was good, things happening at the lobby area and yet quiet at the apartment area. The staffs were polite and attended to your requests fast. I can see updates of some of the furniture in the apartment. We are also very happy to have engaged the transport service by the concierge, friendly, punctual, safe and clean vehicle. Just a suggestion, although it is generally clean -from bed to floor and toilet, however a little more attention to the dust in the apartment will be good. Also, it is a little disappointing that some of the activities listed by the resort is no longer available.
Stayed 2 nights in Dec 2023

8/10 Good

Noelle

Travelled with family
Liked: Staff & service, room comfort
Our little short getaway with Lotus Desaru
The stay was pleasant. The staff was friendly. But I'm unsure if it was due to the festive season; the housekeeping missed cleaning our room the last day we were there. It was raining heavily those days, and we noticed water seeping from the walls. Otherwise, all is good. Value for money. I will still return again.
Stayed 3 nights in Dec 2023

2/10 Terrible

Ricksen Surya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nightmare. My family, 2 adults and 2 children, have either stomach flu or food poisoning, we had stomach cramps and vomitted many times during and after our stay. We think it's probably because of the dirty swimming pool water (and also splash park), or because of the food.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to getaway
Been here couple of times… Will return soon
Stayed 1 night in Dec 2023

8/10 Good

Perinbanathan

Stayed 2 nights in Dec 2023

10/10 Excellent

Satchithanantham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023