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Banff Ptarmigan Inn

3.0 star property
Hotel with 2 hot tubs, steps from Banff National Park Information Centre

Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Meeting facility
Bicycling
Superior Room, 2 Queen Beds, Balcony
Snow and ski sports

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot tub
  • Bar
The current price is NZ$229
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
337 Banff Ave, Banff, AB, T1L 1H8

Room options

View all photos for Mountain View King Suite

Mountain View King Suite

Mountain View King Suite

Highlights

Fireplace
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 29.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens

Standard Room Two Queens

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King

Standard Room 1 King

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Highlights

Balcony or patio
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room 2 Queens

Superior Room 2 Queens

Superior Room 2 Queens

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Split Room.

Superior Split Room.

Superior Split Room.

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King

Superior Room 1 King

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 25.0 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Banff

Banff Ptarmigan Inn puts you in the heart of Banff, within steps of popular attractions like Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Highlights at this hotel include 2 hot tubs, a restaurant and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. 1700 square feet (158 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a sauna and ski storage. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also limited parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this Downtown District hotel include Upper Hot Springs and Banff Gondola.

What's nearby

  • Banff National Park Information Centre - 2 min walk - 0.2 km
  • Banff Lake Louise Tourism Bureau - 2 min walk - 0.2 km
  • Banff Centre for Arts and Creativity - 12 min walk - 1.0 km
  • Fairmont Banff Springs Bowling Centre - 4 min drive - 2.3 km
  • Tunnel Mountain - 4 min drive - 1.9 km

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬5 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬2 min walk
  • ‪Park Distillery - ‬3 min walk
  • ‪Cedar House Investments Ltd - ‬3 min walk

About this property

Banff Ptarmigan Inn

Hotel with 2 hot tubs, steps from Banff National Park Information Centre
Banff Ptarmigan Inn offers its guests 2 hot tubs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 1700 square feet (158 square metres) and includes conference space. A vending machine, multilingual staff, and ski storage are also featured at the business-friendly Banff Ptarmigan Inn. A free area shuttle within 5 kilometres is available. Limited free parking is available on a first-come, first-served basis.

This Banff hotel is smoke free.

  • 134 guestrooms or units
  • 1700 sq ft of conference space
  • 158 sq. m of conference space
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, French

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  • Hot tub
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  • Parking included
4.3 out of 5, Excellent, 2,867 reviews
The price is NZ$229
includes taxes & fees
30 Mar - 31 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 kilometres
  • Area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Frequently asked questions

What is the cancellation policy at Banff Ptarmigan Inn?

Banff Ptarmigan Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Banff Ptarmigan Inn?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at Banff Ptarmigan Inn on 30 Mar 2025 start from NZ$228.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Banff Ptarmigan Inn?

Yep, Banff Ptarmigan Inn has a free self car park. Onsite parking is limited.

What makes Banff Ptarmigan Inn a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Banff Ptarmigan Inn.

Is there a free airport shuttle available at Banff Ptarmigan Inn?

No, Banff Ptarmigan Inn does not offer an airport shuttle service.

Is there a bar or restaurant at Banff Ptarmigan Inn?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Banff Ptarmigan Inn?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Banff Ptarmigan Inn?

Cats and dogs are welcome at Banff Ptarmigan Inn, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1093 out of 1934 reviews
Rating 8 - Good. 543 out of 1934 reviews
Rating 6 - Okay. 199 out of 1934 reviews
Rating 4 - Poor. 62 out of 1934 reviews
Rating 2 - Terrible. 37 out of 1934 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lan

Travelled with family
Liked: Amenities
Spacious and clean room. Staff was friendly
Stayed 4 nights in Dec 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a mountain view king suite. The room was clean, well equiped and was large especially the bathroom that had a tub and separate shower. There was also a balcony. The staff were all polite and friendly. The only downside was the heating fan which was very noisy so we unplugged it overnight.
Stayed 3 nights in Dec 2024

10/10 Excellent

gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Christmas stay.
Stayed 2 nights in Dec 2024

8/10 Good

Blake

Liked: Cleanliness, staff & service
Good stay
Stayed 1 night in Dec 2024

10/10 Excellent

Anita

Stayed 2 nights in Nov 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed there before and would stay there again. The room was lovely, great undercover parking, easy to get to town great staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

jongsook

Stayed 3 nights in Dec 2024

10/10 Excellent

Maria Fernanda Dehesa

Travelled with family
Everything its good
Stayed 3 nights in Dec 2024

10/10 Excellent

Sylvia, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have been nice to have herbal tea options. Bed and pillows are comfortable. Thank you.
Stayed 1 night in Dec 2024

8/10 Good

Meagan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location for a couple nights stay in Banff. Loved the convenience of parking and also the shuttles to nearby ski hills. The only things worth mentioning were that the hot tub jets didn’t work overly well and on our second night there was a staff party that went until 11 in the main lobby/restaurant and because of the positioning of our room, it was EXTREMELY loud. Technically quiet hours aren’t until 11 and as a young person, it wasn’t a huge issue, however there was no way anyone in that area could have slept until the party was done. They did promptly leave at 11 but it was a bit excessive. All that said, I would absolutely stay here again. Loved the property as a whole!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

khalid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place we always stay here hotel is close to everything. Rooms are good underground parking and staff is friendly.
Stayed 1 night in Nov 2024

6/10 Okay

Rodney

Stayed 1 night in Nov 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Ewald

Stayed 2 nights in Nov 2024

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really nice. It is starting to show a bit of age inside. The room was really nice and clean. The fireplace was a terrific bonus. Walking distance to all the shops and restaurants
Stayed 2 nights in Dec 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything in town.
Stayed 6 nights in Oct 2024

2/10 Terrible

diana

Stayed 1 night in Nov 2024

8/10 Good

Tenisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying here and I will return again. I was able to check in early and got upgraded to a better room. The staff are always friendly and helpful. Thank you for another great stay.
Stayed 4 nights in Dec 2024

8/10 Good

cindy

Travelled with group
Liked: Staff & service
Excellent proximity to Banff Avenue. Good value at Christmas time.
Stayed 1 night in Dec 2024

8/10 Good

Patricija

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Patt

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel's surroundings are relatively safe. Banff lacks restaurants and has a good tourism industry.
Stayed 3 nights in Nov 2024

8/10 Good

Steve

Stayed 2 nights in Dec 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, lovely meals and free bus to Lake Louise right outside each morning.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shawn

Stayed 2 nights in Dec 2024