Charltons Banff

3.0 star property
Banff hotel in Uptown District with indoor pool and Hot tub
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Charltons Banff

Lobby
Exterior
Reception
Terrace/patio
Deluxe Room, 2 Queen Beds, Mountain View

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Free WiFi
The price is NZ$180
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
513 Banff Ave, Banff, AB, T1L1B4
  • Victoria Glacier
    1 min walk
  • Banff National Park Information Centre
    10 min walk
  • Banff Lake Louise Tourism Bureau
    10 min walk
  • Banff, AB (YBA)
    4 min drive

Room options

Suite

Highlights

Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
LCD TV
2 bedrooms
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Shower/bath combination
Bathrobes
Hairdryer
Electric kettle
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds

Highlights

Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Heated bathroom floor
Hairdryer
Shower/bath combination
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

Loft

Highlights

Separate sitting area
Fireplace
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Sofa bed - double
Separate bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Memory foam bed
Bathrobes
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Mountain View

Highlights

Separate sitting area
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Heated bathroom floor
Hairdryer
Separate bath and shower
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Banff

Charltons Banff places you steps from Victoria Glacier and within a 15-minute stroll of Banff National Park Information Centre. Highlights at this hotel include an indoor swimming pool and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas, a terrace and gas grills. Other amenities include a hot tub, free use of bicycles and ski passes. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Uptown District hotel include Upper Hot Springs and Banff Gondola.

What's nearby

  • Banff National Park Information Centre - 10 min walk
  • Banff Lake Louise Tourism Bureau - 10 min walk
  • Banff Centre for Arts and Creativity - 15 min walk
  • Tunnel Mountain - 5 min drive
  • Upper Hot Springs - 9 min drive

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬7 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬13 min walk
  • ‪Park Distillery - ‬13 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬14 min walk

About this property

Charltons Banff

Banff hotel in Uptown District with indoor pool and Hot tub
Charltons Banff offers its guests an indoor pool, Access to hot tub, and complimentary bicycles. WiFi is free in public spaces. A terrace, barbecue grills, and a fireplace in the lobby are also featured at Charltons Banff. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • Ski lift tickets
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • BBQ grill(s)
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary dressing gowns. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited on-site parking

Things to do

  • Free bicycle rentals
  • Indoor pool
  • Ski passes
  • Spa tub

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Royal Canadian Lodge 459 Banff Ave]
For more details, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Renovations and closures

The following facilities or services will be unavailable from October 25 2024 to December 31 2024 (dates subject to change):
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Frequently asked questions

Is parking available at Charltons Banff?

Yep, Charltons Banff has a self car park with in/out privileges for CAD 15.70 per night. Onsite parking is limited.

How much does it cost to stay at Charltons Banff?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Charltons Banff on 5 Jan 2025 start from NZ$180.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Charltons Banff have a pool?

Charltons Banff has an indoor pool. The swimming pool will be unavailable from October 25 2024 to December 31 2024 (dates subject to change).

What makes Charltons Banff a romantic place to stay?

1 hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Charltons Banff.

Is there a free airport shuttle available at Charltons Banff?

No, Charltons Banff does not offer an airport shuttle service.

What time are check-in & check-out at Charltons Banff?

Check-in begins at 4 PM. Check-out time is 11 AM.

Charltons Banff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 411 out of 1005 reviews" "
Rating 8 - Good. 347 out of 1005 reviews" "
Rating 6 - Okay. 136 out of 1005 reviews" "
Rating 4 - Poor. 71 out of 1005 reviews" "
Rating 2 - Terrible. 40 out of 1005 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Rob

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Rather dated and expensive. Nice having a bedroom up a spiral staircase, staff very helpful and friendly
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Andre

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean but very outdated. But thats normal for Banff, Jasper burned down so everyone had to change plans so everyone came here at best its a $200 hotel but they gouged me for $550 . Thank god its for work as I would not have stayed in Banff.
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Haili

Stayed 1 night in Aug 2024

4/10 Poor

Mark

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place needs a serious update. The staff, overall, tried to make us happy. The guy at check-in was rude. This would be the last place I would stay if I went back.
Stayed 5 nights in Sep 2024

8/10 Good

Ren, Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was less than a 10 minute walk to the Downtown Banff. The front desk staff was friendly. The hotel needs renovation. The loft rooms are unique and spacious; however, the bedroom is in the loft and you have to walk down a spiral staircase to go to the bathroom.
Stayed 3 nights in Sep 2024

8/10 Good

Jung Mee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, spacious and quiet. I had a comfortable stay here!
Stayed 3 nights in Sep 2024

4/10 Poor

Ian

Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The loft bedroom was charming. Easy walking distance from downtown restaurants and shops. Staff was friendly and helpful, although we did not need much assistance.
Stayed 2 nights in Sep 2024

8/10 Good

Alie

Liked: Cleanliness, staff & service, property conditions & facilities
Banff is a hot bed of tourist activity so it was nice to be a little bit out of town but still within walking distant. The hotel itself was nice, but main bedroom was tight, with bed practically against the wall and no bed table in one side. Kitchenette was great and thank goodness for the spare bedroom with twin beds to store our luggage and have a place to sit. So we made it comfortable, but it was a bit awkward. The pool and hot tub were both fantastic! Pool just right temp and hot tub was at 104 and spacious. The best part was the pool and
Stayed 4 nights in Sep 2024

4/10 Poor

Ian

Liked: Cleanliness
Disliked: Property conditions & facilities
Not at all what we expected..
We arrived late after a long journey, and got there a short while before reception closed for the night. We had 2, 30kg suitcases and no assistance available and the lift wss out of service, which they said happened a lot. Its probably amongst the most basic in Banff.
Stayed 1 night in Sep 2024

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel hot tub was nice. Our room was nice with the following exceptions: the AC/heating unit upstairs did not work and in the bathroom the toilet seat was not tightened properly to the bowl. The walls were thin. We could hear our neighbors next door and they woke us up at 2:30am.
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

GLEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great - guest room very beautiful and comfortable - everything felt super clean from hot tub to our room Lounge area needs updating
Stayed 1 night in Sep 2024

6/10 Okay

Andrew

Travelled with partner
Disliked: Property conditions & facilities
Property was well positioned to explore Banff National Park and the town of Banff itself. Staff were helpful. The room was positioned between two corridors making it dark. That was exacerbated by needing to keep curtains drawn to maintain privacy. The kitchen area was not conducive to eating. Overall, my wife found the room depressing and was discouraged from spending more time in it than necessary.
Stayed 3 nights in Sep 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Sanjay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minutes from downtown. Nice lobby. Staff is friendly and accommodating.
Stayed 1 night in Sep 2024

8/10 Good

Ruby

Travelled with group
Liked: Cleanliness, staff & service, amenities
Our hotel room was spacious for two people, it’s got 2 twins and 1 queen bed in two separate rooms. A little kitchen with everything you need from utensils to coffee maker and stove is situated conveniently between to the two bedrooms. The hotel is walkable to downtown but not ideal for those who don’t do a lot of walking. The carpet needs updating or steam cleaning. Otherwise, it’s okay for the price which by the way does not including parking.
Stayed 3 nights in Sep 2024

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the least updated and desirable properties on Banff Avenue. All other hotels are inviting with very nice entries, lobbies, fire places and restaurants - not this place. Rooms are also old and dated. Property needs a significant overhaul.
Stayed 3 nights in Sep 2024

6/10 Okay

Peggy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

BILLI

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Nancee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Enwei

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Sep 2024