Charltons Banff

3.0 star property
Hotel with an indoor pool, near Fairmont Banff Springs Bowling Centre

Photo gallery for Charltons Banff

Lobby
Reception
Exterior
Deluxe Room, 2 Queen Beds, Mountain View
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Free WiFi
The current price is NZ$212
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
513 Banff Ave, Banff, AB, T1L1B4
  • Banff National Park Information Centre
    ‪10 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪10 min walk‬
  • Banff Centre for Arts and Creativity
    ‪15 min walk‬
  • Banff, AB (YBA)
    ‪4 min drive‬

Room options

Suite

Highlights

Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
LCD TV
Premium bedding
2 bedrooms
Bathrobes
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Hairdryer
Bathrobes
Shower/bath combination
Coffee/tea maker
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds

Highlights

Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Bathrobes
Hairdryer
Heated bathroom floor
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Loft

Highlights

Separate sitting area
Fireplace
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Sofa bed
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
LCD TV
Memory foam bed
Premium bedding
Separate bedroom
Shower/bath combination
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Mountain View

Highlights

Separate sitting area
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Bathrobes
Hairdryer
Heated bathroom floor
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Banff

At Charltons Banff you'll be within just a 15-minute stroll of popular places like Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Highlights at this hotel include an indoor swimming pool and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas, a terrace and gas grills. Other amenities include a hot tub, free use of bicycles and ski passes. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Uptown District hotel include Fairmont Banff Springs Bowling Centre and Upper Hot Springs.

What's nearby

  • Banff National Park Information Centre - 10 min walk
  • Banff Lake Louise Tourism Bureau - 10 min walk
  • Banff Centre for Arts and Creativity - 15 min walk
  • Tunnel Mountain - 5 min drive
  • Fairmont Banff Springs Bowling Centre - 7 min drive

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬7 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬13 min walk
  • ‪Park Distillery - ‬13 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬14 min walk

About this property

Charltons Banff

Hotel with an indoor pool, near Fairmont Banff Springs Bowling Centre
Charltons Banff offers its guests an indoor pool, Access to hot tub, and complimentary bicycles. WiFi is free in public spaces. A terrace, barbecue grills, and a fireplace in the lobby are also featured at Charltons Banff. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • Ski lift tickets
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • BBQ grill(s)
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited on-site parking

Things to do

  • Free bicycle rentals
  • Indoor pool
  • Ski passes
  • Spa tub

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Royal Canadian Lodge 459 Banff Ave]
For any questions, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Frequently asked questions

Is parking available at Charltons Banff?

Yep, Charltons Banff has a self car park with in/out privileges for CAD 15.70 per night. Onsite parking is limited.

How much does it cost to stay at Charltons Banff?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Charltons Banff on 23 Feb 2025 start from NZ$211.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Charltons Banff have a pool?

Charltons Banff has an indoor pool.

What makes Charltons Banff a romantic place to stay?

1 hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Charltons Banff.

Is there a free airport shuttle available at Charltons Banff?

No, Charltons Banff does not offer an airport shuttle service.

What time are check-in & check-out at Charltons Banff?

Check-in begins at 4 PM. Check-out time is 11 AM.

Charltons Banff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 420 out of 1003 reviews
Rating 8 - Good. 338 out of 1003 reviews
Rating 6 - Okay. 136 out of 1003 reviews
Rating 4 - Poor. 71 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Tamara

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Wanda

Travelled with partner
Liked: Staff & service
It was walking distance from downtown
Stayed 2 nights in Nov 2024

10/10 Excellent

Amarjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money, convenient, friendly staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

teresalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing place to stay. Bed is so comfy and relaxing. Me and my husband is already planning to go back with our kids.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and property
Stayed 1 night in Nov 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Very decent
Stayed 1 night in Nov 2024

2/10 Terrible

Doug, Calgary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I went for a working weekend .. the internet was always down in my room .. I complained the first day .. nothing was done .. the complained second day .. nothing done .. I want a refund .. I need the internet for my work .. I used about 4 gig .. my phone did connect To the internet in the pool area .. but not my room … where I needed it ..
Stayed 2 nights in Nov 2024

8/10 Good

Brent A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend in Banff
Really nice room, Excellent front desk staff and a great location. Would certainly stay again
Stayed 2 nights in Nov 2024

8/10 Good

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean and staff were friendly. Could hear the neighbors next door.
Stayed 3 nights in Nov 2024

8/10 Good

Orysia, Sherwood Park

Travelled with family
Pool and hot tub were closed which was unfortunate.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lorelei

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the hotel won't charge their guests to park.
Stayed 3 nights in Nov 2024

8/10 Good

Arun

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

kaylee, Calgary

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I really liked Charltons Banff. The staff were absolutely amazing! They were welcoming, kind, and helpful throughout our entire stay. The property itself is a dated on the outside. I know some of their rooms have been modernized, however, we stayed in the kitchenette, which was dated but clean. What we loved though is the fact that we had a bedroom in front, kitchen and bath in the middle and another bedroom in the back. Each bedroom had a door to the outside. I was intentional in choosing a property with a kitchen so we could make our meals when we didn’t want to go out. The property is walking distance to downtown Banff. And there’s a bus stop about two short blocks down, which takes you to all the sites in the area. Parking is available on site, but costs a small fee. There is a ceiling limit, be mindful if you are driving a raised truck or tall camping van. Note that they shared that you can park on the street behind the hotel for free, but it was always full. Overall, next time we are in Banff, we will come back to the Charltons.
Stayed 4 nights in Oct 2024

8/10 Good

Melissa

Stayed 2 nights in Nov 2024

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Guy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Christine

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The pool and hot tub were great. Parking on their property is $15 which was a surprise. The room was nice but the mattress had a large hole/indent on the one side of the bed. We called the front desk to notify them and it was suggested we put towels in the hole to help even out the mattress. Needless to say my partner had a terrible sleep on the mattress. We talked to a manager the next day who seemed concerned and said he would follow up with us but we have not heard from anyone. Looking at previous reviews it seems that same room (206) had a previous guest at the beginning of October who had issues with the bed but yet the hotel is still renting out the room
Stayed 1 night in Oct 2024

10/10 Excellent

Lang

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Big, beautiful, clean room. Easy walking to downtown. Nice pool, hot tub and steam room. Parking on site. Great stay for our family!
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Charltons Banff did not disappoint! Our room was clean, quiet and we had a beautiful view!! We will absolutely stay here again!
Stayed 2 nights in Oct 2024

8/10 Good

Lucie

Stayed 2 nights in Oct 2024

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice little hotel inside Banff township.
Stayed 3 nights in Oct 2024