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Charltons Banff

3.0 star property
Hotel in Banff with indoor pool and Hot tub

Photo gallery for Charltons Banff

Lobby
Terrace/patio
Reception
Exterior
Deluxe Room, 2 Queen Beds, Mountain View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Free WiFi
The current price is NZ$187
includes taxes & fees
2 Apr - 3 Apr

Explore the area

Map
513 Banff Ave, Banff, AB, T1L1B4
  • Banff National Park Information Centre
    ‪10 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪10 min walk‬
  • Tunnel Mountain
    ‪5 min drive‬

Room options

View all photos for Suite

Suite

Suite

Highlights

Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
LCD TV
2 bedrooms
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Shower/bath combination
Bathrobes
Hairdryer
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Bathrobes
Shower/bath combination
Heated bathroom floor
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft

Loft

Loft

Highlights

Separate sitting area
Fireplace
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Memory foam bed
Shower/bath combination
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View | View from room

Deluxe Room, 2 Queen Beds, Mountain View

Highlights

Separate sitting area
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Bathrobes
Separate bath and shower
Heated bathroom floor
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

About the area

Banff

At Charltons Banff you'll be within just a 15-minute stroll of popular places like Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Highlights at this hotel include an indoor swimming pool and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas, a terrace and gas grills. Other amenities include a hot tub, free use of bicycles and ski passes. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Uptown District hotel include Upper Hot Springs and Banff Gondola.

What's nearby

  • Banff National Park Information Centre - 10 min walk - 0.9 km
  • Banff Lake Louise Tourism Bureau - 10 min walk - 0.9 km
  • Banff Centre for Arts and Creativity - 15 min walk - 1.3 km
  • Tunnel Mountain - 5 min drive - 2.0 km
  • Fairmont Banff Springs Bowling Centre - 7 min drive - 3.0 km

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬7 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬13 min walk
  • ‪Park Distillery - ‬13 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬14 min walk

About this property

Charltons Banff

Hotel in Banff with indoor pool and Hot tub
Charltons Banff offers its guests an indoor pool, Access to hot tub, and complimentary bicycles. WiFi is free in public spaces. A terrace, barbecue grills, and a fireplace in the lobby are also featured at Charltons Banff. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • Ski lift tickets
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • BBQ grill(s)
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Reception

Banff Rocky Mountain Resort

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 2,115 reviews
The price is NZ$199
includes taxes & fees
25 Mar - 26 Mar
Banff Rocky Mountain Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited on-site parking

Things to do

  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Ski passes

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Royal Canadian Lodge 459 Banff Ave]
For any questions, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Frequently asked questions

Is parking available at Charltons Banff?

Yep, Charltons Banff has a self car park with in/out privileges for CAD 15.70 per night. Onsite parking is limited.

How much does it cost to stay at Charltons Banff?

As of 20 Mar 2025, prices found for a 1-night stay for 2 adults at Charltons Banff on 2 Apr 2025 start from NZ$187.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Charltons Banff have a pool?

Charltons Banff has an indoor pool.

What makes Charltons Banff a romantic place to stay?

1 hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Charltons Banff.

Is there a free airport shuttle available at Charltons Banff?

No, Charltons Banff does not offer an airport shuttle service.

What time are check-in & check-out at Charltons Banff?

Check-in begins at 4 PM. Check-out time is 11 AM.

Charltons Banff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 421 out of 1001 reviews
Rating 8 - Good. 329 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Geordie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is an extra fee, but location and amenities are worth the price. Would consider staying here again if I'm in the area
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Jo-Anne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked 2 queen beds and got 2 double beds. Wasnt too bad though.
Stayed 1 night in Dec 2024

10/10 Excellent

Brynn

Liked: Cleanliness, staff & service, property conditions & facilities
Had an excellent stay at Charltons Banff! The loft room was great. Our mini fridge did not work when we arrived but we notified the front & they switched the mini fridge within the hour. Overall great service & stay!
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Amazing service. Lighting was an issue which was a bit irritating. Older building but amazing to have a kitchenette and the customer service was top notch. Definitely recommend for the price.
Stayed 2 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that it was $15 per night for parking.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy

Stayed 1 night in Nov 2024

10/10 Excellent

Niobe

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

kyle

Travelled with group
Liked: Cleanliness, staff & service
Nicely renovated rooms
Stayed 1 night in Dec 2024

8/10 Good

Kaelyn

Travelled with partner
Liked: Cleanliness
Good walking location to downtown Banff.
Stayed 1 night in Nov 2024

6/10 Okay

Heather

Travelled with family
Disliked: Property conditions & facilities
Outdated property. Parking area very poorly lit and small. Elevator is tiny and needed cleaning. Room size was adequate although smelled heavily of lemon cleaner and tile floor area was sticky. Beds very comfortable though and room was quiet.
Stayed 1 night in Dec 2024

8/10 Good

Kari

Stayed 1 night in Nov 2024

10/10 Excellent

Long

Stayed 2 nights in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Charlton’s. The room was very clean & the staff were great.
Stayed 1 night in Nov 2024

8/10 Good

NIÑA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was wonderful. Fireplace suite with king bed was super cute for a mini honeymoon. 12-15 min walks from shops
Stayed 2 nights in Nov 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service
I would go back
Well located Interesting rooms configuration (two-stored room) Unfortunately pool was closed Bathrobe provided
Stayed 2 nights in Nov 2024

6/10 Okay

Jini

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Poor sound proof and poor staff service.
Stayed 2 nights in Nov 2024

2/10 Terrible

Dylan

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The property is misrepresented in the photos. We were expecting a clean, good condition suite and ended up with a place that hasn’t been maintained. The place was falling apart. The key card reader was beeping constantly to indicate low battery. When the staff was notified, no action was taken. This noise disrupted our sleep. The heating/cooling/fan unit in the loft was so loud that we couldn’t get a good sleep and when the staff was notified in the morning, the response was that “the units are old and they all make these noises”. I couldn’t believe that no one cares enough to keep these places in good condition for the price they’re charging per night.
Stayed 1 night in Nov 2024

6/10 Okay

Austin

Stayed 2 nights in Nov 2024

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, amenities
Great stay, room was clean. Enjoyed the pool at the sister facility 2 hotels away.
Stayed 1 night in Nov 2024

6/10 Okay

Christian

Travelled with partner
Good deal for the price paid.
Stayed 7 nights in Nov 2024

8/10 Good

Jack

Stayed 2 nights in Nov 2024

10/10 Excellent

Micah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Liked: Cleanliness
Stayed 1 night in Nov 2024