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Moose Hotel And Suites

4.0 star property
Banff hotel in Downtown District with 2 hot tubs and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Moose Hotel And Suites

Indoor pool
Interior entrance
Front of property - evening/night
Couples treatment room(s), hot tub, body treatments, body wraps
Couples treatment room(s), hot tub, body treatments, body wraps

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Parking included
    Parking included
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Air conditioning
    Air conditioning
The price is NZ$364
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
345 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    2 min walk
  • Banff Lake Louise Tourism Bureau
    2 min walk
  • Banff Legacy Trail
    5 min walk
  • Banff, AB (YBA)
    5 min drive

Room options

View all photos for Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen

Highlights

Balcony or patio
Air conditioning
Heating
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 75 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Hotel Room

Superior King Hotel Room

Superior King Hotel Room

Highlights

Balcony or patio
Air conditioning
Heating
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance
The Fox Hotel and Suites
Hot tub
Pet-friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (2029)
The price is NZ$229
for 1 night
includes taxes & fees
5 Dec - 6 Dec
The Fox Hotel and Suites

About the area

Banff

Moose Hotel And Suites places you in the centre of Banff, steps from Banff National Park Information Centre and within a short 5-minute stroll of Banff Lake Louise Tourism Bureau. Highlights at this hotel include 2 hot tubs, a full-service spa and a restaurant. .A day of pampering at Meadow Spa + Pools can include body wraps and body scrubs along with access to the hot tub. For a drink, you can stop by the hotel's own lounge bar. Enjoy the indoor swimming pool, gym and sauna. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 11 AM and on weekends between 7:00 AM and 1 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Downtown District hotel include Upper Hot Springs and Banff Gondola.

What's nearby

  • Banff National Park Information Centre - 2 min walk - 0.3 km
  • Banff Lake Louise Tourism Bureau - 2 min walk - 0.3 km
  • Banff Centre for Arts and Creativity - 11 min walk - 0.9 km
  • Tunnel Mountain - 4 min drive - 1.8 km
  • Upper Hot Springs - 7 min drive - 4.6 km

Getting around

  • Banff Station - 8 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬5 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬3 min walk
  • ‪Park Distillery - ‬4 min walk
  • ‪Cedar House Investments Ltd - ‬4 min walk

About this property

Moose Hotel And Suites

Banff hotel in Downtown District with 2 hot tubs and full-service spa
Moose Hotel And Suites offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 2000 square feet (186 square metres) and includes conference space. A fitness centre, spa services, and a vending machine are also featured at Moose Hotel And Suites. Free self parking is available.

This 4-star Banff hotel is smoke free.

  • 174 guestrooms or units
  • 4 levels
  • 2000 sq ft of conference space
  • 186 sq. m of conference space
  • Built in 2016
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Moose Hotel And Suites offers 174 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels.

This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Meadow Spa + Pools has 9 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. The spa is open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11 AM on weekdays and 7:00 AM to 1 PM on weekends; CAD 8 to 20 for adults and CAD 8 to 20 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Dryer
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 8.00 to 20.00 for adults and CAD 8.00 to 20.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Frequently asked questions

What is the cancellation policy at Moose Hotel And Suites?

Moose Hotel And Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Moose Hotel And Suites?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Moose Hotel And Suites on 24 Nov 2024 start from NZ$364.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Moose Hotel And Suites?

Yep, Moose Hotel And Suites has a free self car park.

Is there a spa on site at Moose Hotel And Suites?

Yep, Meadow Spa + Pools is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Moose Hotel And Suites have a pool?

Yep, and guests love it! Moose Hotel And Suites has an indoor pool.

What makes Moose Hotel And Suites a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Moose Hotel And Suites.

Is Moose Hotel And Suites family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, it's no surprise that Moose Hotel And Suites is a hit with families.

Does Moose Hotel And Suites serve breakfast?

Sure does, full breakfast is served on weekdays from 7:00 AM to 11 AM and weekends between 7:00 AM and 1 PM.

Is there a free airport shuttle available at Moose Hotel And Suites?

No, Moose Hotel And Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Moose Hotel And Suites?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Moose Hotel And Suites?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Moose Hotel And Suites?

Cats and dogs are welcome at Moose Hotel And Suites, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Moose Hotel And Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1569 out of 1977 reviews" "
Rating 8 - Good. 295 out of 1977 reviews" "
Rating 6 - Okay. 65 out of 1977 reviews" "
Rating 4 - Poor. 31 out of 1977 reviews" "
Rating 2 - Terrible. 17 out of 1977 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best locations in Banff
Perfect spot to stay in Banff! Walking distance to everything and great rooms! This is the second year in a row that we’ve stayed here as a family and really enjoyed it. Five stars all the way.
Stayed 4 nights in Aug 2024

10/10 Excellent

Aaron

Stayed 2 nights in Jul 2024

10/10 Excellent

Abdul Aleem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, located at a very convenient location. The hotel is designed well. The rooms were a little small but had everything.
Stayed 4 nights in Aug 2024

10/10 Excellent

Akkamapet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location! We stayed in a king suite , totally worth it ! Very convenient location in downtown walkable to a myriad of restaurants and right opposite the transit bus stop.
Stayed 4 nights in Aug 2024

10/10 Excellent

Yesenia, Coscob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chalet like hotel, beautiful fireplace at lobby, good bar & restaurant. Rooms were clean & with all needed. If you could request a balcony in (not looking out) is better for air & noise. I saw some inner lower floor balcony with kids looked save and fun (mini play patio). The hotel is in the middle of everything! Perfect location. Reception are kind and helpful. Finally you have washer/dryer in the hotel super helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Fola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The hotel is central, very close to Banff city centre. The staff were so helpful and made our stay very enjoyable.
Stayed 3 nights in Aug 2024

10/10 Excellent

AMINDERJEET

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Anant Kiran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Sharmela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Moose hotel, wish we booked more days
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas, Chicago

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and conveniently located. Well designed rooms and friendly staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Johana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all around
Love this hotel. Go to banff tons and now this will be my staple
Stayed 2 nights in Aug 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, close to downtown. They had a great workout room and the rooftop hot tubs had a beautiful view of the mountains. Would definitely stay again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location
Stayed 1 night in Aug 2024

10/10 Excellent

Seraya, Edmonton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What better way to clear your mind! Rejuvenating at the Moose Hotel and Spa Banff for respite. A restoration of energy and vitality.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pavana, Naperville

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best places to stay in Banff area. Very nice staff who go beyond to help their guest to make their comfortable
Stayed 3 nights in Jul 2024

8/10 Good

Zaid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location good service very clean with pool and dining facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

6/10 Okay

prajwal

Travelled with family
Liked: Cleanliness, staff & service
Too expensive for a very average room. Barely any space to put your luggage
Stayed 1 night in Aug 2024

10/10 Excellent

Aradhana

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Amenities
Excellent. Best place to stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Stayed 2 nights in Aug 2024

10/10 Excellent

Yong, Beaverton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy to stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Seraya, Edmonton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A respite rife with relaxation and rejuvenation
Stayed 1 night in Aug 2024

8/10 Good

Uday

Stayed 3 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Banff is amazing! The moose is a perfect spot for family
Stayed 5 nights in Jul 2024