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Moose Hotel And Suites

4.0 star property
Hotel with 2 hot tubs, near Fairmont Banff Springs Bowling Centre

Photo gallery for Moose Hotel And Suites

Indoor pool
Front of property - evening/night
Interior entrance
Couples treatment room(s), hot tub, body treatments, body wraps
Couples treatment room(s), hot tub, body treatments, body wraps

Reviews

9.6 out of 10
Exceptional

Popular amenities

The current price is NZ$407
includes taxes & fees
5 Mar - 6 Mar

Explore the area

Map
345 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪2 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪2 min walk‬
  • Banff Legacy Trail
    ‪5 min walk‬
  • Banff, AB (YBA)
    ‪5 min drive‬

Room options

View all photos for Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen

Highlights

Balcony or patio
Air conditioning
Heating
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 75 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Hotel Room

Superior King Hotel Room

Superior King Hotel Room

Highlights

Balcony or patio
Air conditioning
Heating
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Canoe and Suites

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, (1153)
The price is NZ$570
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Hotel Canoe and Suites

About the area

Banff

Moose Hotel And Suites places you in the centre of Banff, within a short 5-minute stroll of popular places like Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Highlights at this hotel include 2 hot tubs, a full-service spa and a restaurant. .A day of pampering at Meadow Spa + Pools can include body wraps and body scrubs along with access to the hot tub. For a drink, you can stop by the hotel's own lounge bar. Enjoy the indoor swimming pool, gym and sauna. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 11 AM and on weekends between 7:00 AM and 1 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Downtown District hotel include Fairmont Banff Springs Bowling Centre and Upper Hot Springs.

What's nearby

  • Banff National Park Information Centre - 2 min walk
  • Banff Lake Louise Tourism Bureau - 2 min walk
  • Banff Centre for Arts and Creativity - 11 min walk
  • Tunnel Mountain - 4 min drive
  • Fairmont Banff Springs Bowling Centre - 6 min drive

Getting around

  • Banff Station - 8 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬5 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬3 min walk
  • ‪Park Distillery - ‬4 min walk
  • ‪Cedar House Investments Ltd - ‬4 min walk

About this property

Moose Hotel And Suites

Hotel with 2 hot tubs, near Fairmont Banff Springs Bowling Centre
Moose Hotel And Suites offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 2000 square feet (186 square metres) and includes conference space. A fitness centre, spa services, and a vending machine are also featured at Moose Hotel And Suites. Free self parking is available.

This 4-star Banff hotel is smoke free.

  • 174 guestrooms or units
  • 4 levels
  • 2000 sq ft of conference space
  • 186 sq. m of conference space
  • Built in 2016
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Moose Hotel And Suites offers 174 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels.

This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Meadow Spa + Pools has 9 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. The spa is open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11 AM on weekdays and 7:00 AM to 1 PM on weekends; CAD 8 to 20 for adults and CAD 8 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 spa tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Dryer
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 8.00 to 20.00 for adults and CAD 8.00 to 20.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Frequently asked questions

What is the cancellation policy at Moose Hotel And Suites?

Moose Hotel And Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Moose Hotel And Suites?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at Moose Hotel And Suites on 5 Mar 2025 start from NZ$406.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Moose Hotel And Suites?

Yep, Moose Hotel And Suites has a free self car park.

Is there a spa on site at Moose Hotel And Suites?

Yep, Meadow Spa + Pools is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Moose Hotel And Suites have a pool?

Yep, and guests love it! Moose Hotel And Suites has an indoor pool.

What makes Moose Hotel And Suites a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Moose Hotel And Suites.

Is Moose Hotel And Suites family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, it's no surprise that Moose Hotel And Suites is a hit with families.

Does Moose Hotel And Suites serve breakfast?

Sure does, full breakfast is served on weekdays from 7:00 AM to 11 AM and weekends between 7:00 AM and 1 PM.

Is there a free airport shuttle available at Moose Hotel And Suites?

No, Moose Hotel And Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Moose Hotel And Suites?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Moose Hotel And Suites?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Moose Hotel And Suites?

Cats and dogs are welcome at Moose Hotel And Suites, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Moose Hotel And Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1594 out of 2002 reviews
Rating 8 - Good. 293 out of 2002 reviews
Rating 6 - Okay. 65 out of 2002 reviews
Rating 4 - Poor. 30 out of 2002 reviews
Rating 2 - Terrible. 20 out of 2002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Glenn

Liked: Staff & service
Disliked: Cleanliness
Try a little harder.
A nice hotel but starting to show its age. Towels are crusty and the in room robes are old with fraying edges and crusty as well. Heat in the room was inadequate and could not keep the room warm. It seems management needs to show a little more attention to detail and perhaps invest in some improvements. The hot tub in the spa area was not very hot.
Stayed 4 nights in Nov 2024

4/10 Poor

Dawn

Liked: Cleanliness, staff & service
I did not receive my $15 dollar a day food voucher and we were out in the very back with a crappy view.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sharon

Stayed 1 night in Nov 2024

2/10 Terrible

Shuzhen

Travelled with group
Disliked: Cleanliness, amenities
It doesn't match the room I booked online.
Stayed 1 night in Nov 2024

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities
Was a really nice stay, friendly staff and the breakfast was really good.
Stayed 1 night in Nov 2024

8/10 Good

Joan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit a Hallmark Movie
Nice place, clean, friendly and helpful staff. Short walk to town. Room are nice and large. Hot tubs were nice but weren’t hot enough. Price was pretty high I guess cause the Christmas celebrations were on.
Stayed 1 night in Nov 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Amenities, property conditions & facilities
Great stay at the Moose Hotel - lovely rooftop hot tub.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Val

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Outwest Solutions

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Mariam

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Moose is our favorite place to stay in Banff. Everything is always perfect. From the bed and pillows to the soap in the shower! Stunning property! The best is the rooftop hottub and fire pit with beautiful views!
Stayed 2 nights in Nov 2024

8/10 Good

Trevor

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great hotel. Great amenities. The closet mirror had little kids hand prints all over it. Maid must have missed it. All in all it was a great stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
Easy checkin and checkout, pleasant staff and great overall vibe. Loved the Christmas decorations and my children enjoyed looking for the elf in the lobby.
Stayed 1 night in Nov 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 3 nights in Nov 2024

10/10 Excellent

nikola

Liked: Cleanliness, staff & service, property conditions & facilities
5 stars ⭐️
Stayed 2 nights in Nov 2024

10/10 Excellent

Nin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Rudi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with hot tub on roof Breakfast at Restaurant was not great, food overcooked and server slow
Stayed 2 nights in Nov 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Amber

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel! Great mountain views from their outdoor hot tubs.
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Travelled with partner
Liked: Amenities
Love this spot, will be back!
Stayed 1 night in Nov 2024