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Rimrock Resort Hotel Banff by Accor

4.0 star property
Eco-certified resort with 2 restaurants and full-service spa

Photo gallery for Rimrock Resort Hotel Banff by Accor

Lobby sitting area
2 bars/lounges
Premium bedding, pillow-top beds, minibar, in-room safe
Indoor pool
Ice skating

Reviews

9.2 out of 10
Wonderful

Popular amenities

The current price is NZ$456
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
300 Moutain Avenue, Banff, AB, T1L 1J2
  • Upper Hot Springs
    ‪3 min walk‬
  • Banff Gondola
    ‪4 min walk‬
  • Banff National Park Information Centre
    ‪6 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, View

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds, View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Pillow-top bed
Shower/bath combination
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom

Suite, 1 Bedroom, View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Pillow-top bed
Shower/bath combination
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, View

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds, View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Pillow-top bed
Shower/bath combination
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, View

Premium Room, 1 King Bed

Premium Room, 1 King Bed, View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Pillow-top bed
Shower/bath combination
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, 1 Bedroom

Classic Suite, 1 Bedroom

Classic Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Pillow-top bed
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed, View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Pillow-top bed
Shower/bath combination
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, View

Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony, View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Pillow-top bed
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, View

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony, View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Pillow-top bed
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Pillow-top bed
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Pillow-top bed
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Pillow-top bed
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen bed

Classic Room, 1 Queen bed

Classic Room, 1 Queen bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Pillow-top bed
Shower/bath combination
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Suite, 2 Queen Beds

Classic Suite, 2 Queen Beds

Classic Suite, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Pillow-top bed
Shower/bath combination
  • Sleeps 5
  • 2 Queen Beds

About the area

Banff

Rimrock Resort Hotel Banff by Accor places you steps from Upper Hot Springs and within a short 5-minute stroll of Banff Gondola. Highlights at this eco-friendly resort include 2 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. Enjoy the indoor swimming pool, gym, Hot tub and sauna. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free area shuttle. .With a stay at this Sulphur Mountain District resort, you'll be 4.3 km (2.7 mi) from Banff Lake Louise Tourism Bureau and 4.3 km (2.7 mi) from Banff National Park Information Centre.
View more Resorts in BanffOpens in a new window

What's nearby

  • Upper Hot Springs - 3 min walk - 0.3 km
  • Banff Gondola - 4 min walk - 0.4 km
  • Banff National Park Information Centre - 6 min drive - 4.3 km
  • Banff Lake Louise Tourism Bureau - 7 min drive - 4.3 km
  • Banff Centre for Arts and Creativity - 9 min drive - 5.1 km

Getting around

  • Banff Station - 15 min drive
  • Calgary International Airport (YYC) - 101 min drive

Restaurants

  • ‪Banff Upper Hot Springs - ‬4 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Evelyn's Coffee Bar - ‬7 min drive
  • ‪Banff Ave Brewing Co - ‬5 min drive
  • ‪Sky Bistro - ‬1 min drive

About this property

Rimrock Resort Hotel Banff by Accor

Eco-certified resort with 2 restaurants and full-service spa
Rimrock Resort Hotel Banff by Accor offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

There are 13 meeting rooms available. A hot tub, a sauna, and a terrace are also featured at the eco-certified Rimrock Resort Hotel Banff by Accor. Parking is available for a fee.

Smoking is allowed in designated areas at this Banff resort.

  • 1 building
  • 333 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1993
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Rimrock Resort Hotel Banff by Accor offers 333 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Banff resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Czech, Dutch, English, French, German, Hindi, Japanese, Korean, Lithuanian, Malay, Portuguese, Romanian, Slovak, Spanish, Swedish, Ukranian, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free area shuttle
  • Area shuttle
  • Secured, covered parking on site (CAD 32 per night)
  • Secured, covered valet parking on site (CAD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 8 to 35 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 60 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 27.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Pool access
  • Ski shuttle

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 35 per person
  • Covered self-parking fee: CAD 32.00 per night (in/out privileges)
  • Valet parking fee: CAD 45 per night (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
The Rimrock Resort Hotel
Rimrock Resort Hotel Banff
Rimrock Banff By Accor Banff
Rimrock Resort Hotel Banff by Accor Banff
Rimrock Resort Hotel Banff by Accor Resort

Frequently asked questions

What is the cancellation policy at Rimrock Resort Hotel Banff by Accor?

Rimrock Resort Hotel Banff by Accor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Rimrock Resort Hotel Banff by Accor?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Rimrock Resort Hotel Banff by Accor on 6 Apr 2025 start from NZ$422.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Rimrock Resort Hotel Banff by Accor?

Yep, Rimrock Resort Hotel Banff by Accor has a secured covered self car park with in/out privileges for CAD 32.00 per night.

Is there a spa on site at Rimrock Resort Hotel Banff by Accor?

Yep, there is an onsite spa at Rimrock Resort Hotel Banff by Accor. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Rimrock Resort Hotel Banff by Accor have a pool?

Yep, and guests love it! Rimrock Resort Hotel Banff by Accor has an indoor pool. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Rimrock Resort Hotel Banff by Accor?

Rimrock Resort Hotel Banff by Accor features a full-service spa, a health club and an indoor pool. All guestrooms come with pillowtop beds and premium bedding.

What makes Rimrock Resort Hotel Banff by Accor a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Rimrock Resort Hotel Banff by Accor.

Is Rimrock Resort Hotel Banff by Accor family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Rimrock Resort Hotel Banff by Accor is a hit with families.

Does Rimrock Resort Hotel Banff by Accor serve breakfast?

Yep, cooked-to-order breakfast is offered daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Rimrock Resort Hotel Banff by Accor?

No, Rimrock Resort Hotel Banff by Accor does not offer an airport shuttle service.

Is there a bar or restaurant at Rimrock Resort Hotel Banff by Accor?

Yep, you can grab a meal at Rimrock Resort Hotel Banff by Accor's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Rimrock Resort Hotel Banff by Accor?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Rimrock Resort Hotel Banff by Accor?

Cats and dogs are welcome at Rimrock Resort Hotel Banff by Accor, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Rimrock Resort Hotel Banff by Accor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 868 out of 1186 reviews
Rating 8 - Good. 187 out of 1186 reviews
Rating 6 - Okay. 75 out of 1186 reviews
Rating 4 - Poor. 37 out of 1186 reviews
Rating 2 - Terrible. 19 out of 1186 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Stayed 2 nights in Dec 2024

8/10 Good

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel which is showing its age in places. Overall a very enjoyable place to stay but at $1100 a night I think there’s better value elsewhere.
Stayed 2 nights in Dec 2024

4/10 Poor

Chris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rimrock did not meet our expectations!
This hotel stay was disappointing! It’s way over priced for the condition of this hotel. Our room overlooked a generator room n floor 9. The room is extremely dated with brown carpet, poor decorating and lighting. The main areas were nice but I wouldn’t call this luxury hotel! The only positive is the location and view from the main areas. There was poor communication in regards to shuttles to downtown. They cancelled the shuttles because n the afternoon leaving our family running to catch public transit up the street or we would have missed our dinner reservations in town. The ownership needs to invest money into this hotel as it needs help everywhere! There are better hotels in Banff that are much less money! I would not recommend this hotel and we travel allot and stay in many luxury hotels. Sorry Rimrock we won’t be back!
Stayed 2 nights in Dec 2024

10/10 Excellent

Sinae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel facility itself was a bit outdated but the classic atmosphere was great during holiday season. Pretty close walking distance to the public hotspring and close to Gondola. A bit far away from downtown area was a downside but worth to stay to enjoy the mountain view
Stayed 3 nights in Dec 2024

10/10 Excellent

Lola

Stayed 1 night in Dec 2024

10/10 Excellent

eric

Stayed 1 night in Nov 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Has everything right there for everyone to enjoy. Loved the shuttle, skating and spa
Stayed 1 night in Dec 2024

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that the property was close enough to access downtown but far enough away to experience some peace in the mountains
Stayed 4 nights in Dec 2024

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and environment
Stayed 1 night in Dec 2024

10/10 Excellent

Blake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool location
Stayed 2 nights in Dec 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s such a beautiful hotel with excellent service and friendly staff! Loved our stay!!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Swastika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel, in major need of renovations however. The shower/tub wouldn’t drain properly and door frames/walls need painting, carpet showing its age. Beds comfortable and view was great. Staff was excellent. Parking per day was pretty pricey .. overall 7/10
Stayed 2 nights in Dec 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Our stay at the Rimrock Resort was overall pleasant, with some thoughtful touches, but there were notable areas for improvement. The staff was professional and attentive, which we greatly appreciated. A highlight of our stay was the complementary dessert they provided to celebrate our anniversary—a thoughtful gesture that added a special touch to the trip. Additionally, they arranged a car to pick us up from the gondola, which was both convenient and appreciated. However, the dining experiences were disappointing. Service at the restaurant was extremely slow—we waited 20 minutes after being seated without any acknowledgment from staff and eventually decided to leave. Room service was also problematic, taking 90 minutes to arrive, and the order was incorrect. While the hotel did comp the bill, the delay and mix-up were frustrating. The pool and spa area, unfortunately, didn’t meet expectations either. While the facilities are indoors, the area was overcrowded and full of children, making it far from the relaxing environment we had hoped for. On the brighter side, the provided robes were a nice touch and added a bit of comfort to the experience. While there were moments where the Rimrock Resort shone, the slow service and crowded amenities detracted from the overall experience. With a few adjustments, it could truly live up to its potential as a standout destination in Banff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marc

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the xmas feeling. We will be back
We loved tg Rimrock. We stayed there as it was xmas week and we wanted all the xmas decorations and the xmas feelings. The staff were polite not at all pushy. The room was a decent size and we were a family of 3 and it never felt crowded. The views were stunning.
Stayed 3 nights in Dec 2024

10/10 Excellent

shola

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing, cozy, high end. Runny toilet. Pillows not to personal liking (not good for back sleepers)
Stayed 1 night in Dec 2024

10/10 Excellent

Zhi Jin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is comfy.
Stayed 1 night in Dec 2024

8/10 Good

Caitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good sized rooms, comfy beds and awesome dining options within the hotel. Paying for parking to stay is a bit of a downer when they've got you captive up the hill with no other options. We felt that the rooms were quite dated and found it annoying that the room had no ceiling lights, so you had to turn on 6 lamps to see half the room. No idea how the cleaners can see what they're cleaning
Stayed 1 night in Dec 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel and staff were phenominal! The dining was fantastic, the bed is awesome. My only disappointment is that we were on the 2nd floor with no view
Stayed 2 nights in Dec 2024

10/10 Excellent

Chang dae

Liked: Cleanliness
Stayed 1 night in Dec 2024