InterContinental Bangkok, an IHG Hotel

5.0 star property
Luxury Bangkok hotel in Bangkok City Centre with 4 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for InterContinental Bangkok, an IHG Hotel

Outdoor pool
Exterior
Premier Suite, 1 Single Bed
Daily buffet breakfast (THB 848 per person)
City view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Gym
    Gym
  • Breakfast available
    Breakfast available
The price is NZ$389
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
973 Phloen Chit Road, Bangkok, Bangkok, 10330
  • Erawan Shrine
    2 min walk
  • Central Chidlom Department Store
    4 min walk
  • CentralWorld Shopping Complex
    4 min walk
  • Bangkok (BKK-Suvarnabhumi Intl.)
    34 min drive

Room options

Classic Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 112 sq m
  • City view
  • Sleeps 6
  • 1 Single Bed

Classic Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Single Bed (Ambassador)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Single Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Club Suite, 1 King Bed, Accessible, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Royal Suite, 1 Single Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 250 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Club Room, 1 King Bed, Accessible, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Single Bed (Diplomatic)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 150 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Premier Suite, 1 Single Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Classic Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Executive Suite, 1 Single Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 89 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Club Room, 1 King Bed, Accessible, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds, Accessible, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Classic Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Single Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

About the area

Bangkok

A luxury stay in the heart of Bangkok awaits you at InterContinental Bangkok, an IHG Hotel. Within steps you'll find Erawan Shrine and CentralWorld Shopping Complex within a short 5-minute stroll. Highlights at this hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages and aromatherapy along with access to the hot tub. The steakhouse, Fireplace Grill and Bar, serves international cuisine and is open for lunch and dinner. Balcony Lounge is the hotel's own lobby lounge. Enjoy the outdoor swimming pool, gym, Hot tub and sauna. 27470 square feet (2552 square metres) of event facilities include 22 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 5-property class Bangkok City Centre hotel include Siam Paragon Mall and Pratunam Market.

What's nearby

  • Erawan Shrine - 2 min walk
  • CentralWorld Shopping Complex - 4 min walk
  • Siam Paragon Mall - 11 min walk
  • Pratunam Market - 11 min walk
  • Platinum Fashion Mall - 11 min walk

Getting around

  • Bangkok Makkasan Station - 3 min drive
  • Chit Lom BTS Station - 3 min walk
  • Suvarnabhumi International Airport (BKK) - 34 min drive

Restaurants

  • ‪Burger & Lobster - ‬2 min walk
  • ‪Isola by Signor Sassi - - ‬2 min walk
  • ‪Provence - ‬2 min walk
  • ‪Club InterContinental Lounge - ‬2 min walk
  • ‪สตาร์บัคส์ - ‬1 min walk

About this property

InterContinental Bangkok, an IHG Hotel

Luxury Bangkok hotel in Bangkok City Centre with 4 restaurants
InterContinental Bangkok, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A business centre, 22 meeting rooms, and limo/town car service are available. Event space at this hotel measures 27470 square feet (2552 square metres) and includes a conference centre. A hot tub, a sauna, and multilingual staff are also featured at the luxury InterContinental Bangkok, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Bangkok hotel.

  • 1 building
  • 381 guestrooms or units
  • 37 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 27470 sq ft of conference space
  • 2552 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
InterContinental Bangkok, an IHG Hotel offers 381 accommodations with iPod docking stations and minibars. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 9 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Arabic, Chinese (Mandarin), English, French, Hindi, Italian, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11:00 AM for a fee: THB 848 for adults and THB 424 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Balcony Lounge
  • Espresso
  • Fireplace Grill and Bar
  • SoCal
  • Summer Palace

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • Business centre
  • Conference centre (27,470 square foot of space)

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 37 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • 2 private bathrooms
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Bangkok, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 848 for adults and from THB 424 for children
  • Airport shuttle fee: THB 3000 per vehicle (return)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at InterContinental Bangkok, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bangkok InterContinental
InterContinental Bangkok
InterContinental Hotel Bangkok
Intercontinental Bangkok Hotel Bangkok
InterContinental Bangkok Hotel

Frequently asked questions

What is the cancellation policy at InterContinental Bangkok, an IHG Hotel?

InterContinental Bangkok, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Bangkok, an IHG Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at InterContinental Bangkok, an IHG Hotel on 1 Dec 2024 start from NZ$388.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Bangkok, an IHG Hotel?

Yep, InterContinental Bangkok, an IHG Hotel has a free self car park and free valet parking.

Is there a spa on site at InterContinental Bangkok, an IHG Hotel?

Yep, there is an onsite spa at InterContinental Bangkok, an IHG Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does InterContinental Bangkok, an IHG Hotel have a pool?

InterContinental Bangkok, an IHG Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 7 AM to 10 PM.

What luxury perks are available at InterContinental Bangkok, an IHG Hotel?

InterContinental Bangkok, an IHG Hotel features a full-service spa, a health club and an outdoor pool. All guestrooms come with Select Comfort beds, premium bedding and 24-hour room service.

What makes InterContinental Bangkok, an IHG Hotel a romantic place to stay?

1 hot tub and couples spa treatments, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at InterContinental Bangkok, an IHG Hotel.

Is InterContinental Bangkok, an IHG Hotel family-friendly?

You bet! With amenities such as babysitting services and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Bangkok, an IHG Hotel is a hit with families.

Does InterContinental Bangkok, an IHG Hotel serve breakfast?

You bet, buffet breakfast is offered daily from 6 AM to 11:00 AM.

Is there a free airport shuttle available at InterContinental Bangkok, an IHG Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at InterContinental Bangkok, an IHG Hotel?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Bangkok, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at InterContinental Bangkok, an IHG Hotel?

No, pets and service animals are not allowed.

InterContinental Bangkok, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 655 out of 1005 reviews" "
Rating 8 - Good. 276 out of 1005 reviews" "
Rating 6 - Okay. 48 out of 1005 reviews" "
Rating 4 - Poor. 19 out of 1005 reviews" "
Rating 2 - Terrible. 7 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sin yee

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

khalid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Rachel Chuen Lik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. The only thing I wasn't happy about was the buffet breakfast: 5-star variety, 3-star quality.
Stayed 5 nights in Jul 2024

10/10 Excellent

Darren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the customer service and service recovery from this property was exception. the very definition of “going the extra mile”. special shoutout to Palm, the assistant front office manager for his top class hospitality.
Stayed 5 nights in Jul 2024

8/10 Good

Terakeith

Liked: Cleanliness, staff & service, amenities
Connected to the BTS. However, this is an older hotel which has aged. Breakfast buffet needs improvement. Most of the breakfast buffet is catered to Chinese and Arabic nationals. Probably a 5 star hotel back in the day (like 20 years ago) but now a 4 star at best. Very close to all the shopping malls. There are better hotels if you are looking for a 5 star hotel in the area which are newer and modern such as Okura, Park Hyatt and Rosewood to name a few.
Stayed 3 nights in Jul 2024

10/10 Excellent

Xie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Wai Shing Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel experience! We enjoyed so much!!
Stayed 4 nights in May 2024

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay, the hotel is fully renovated and in a central area between a group of commercial complexes, as well as connected to the sky train. The service is excellent
Stayed 5 nights in May 2024

10/10 Excellent

Alfred

Stayed 2 nights in May 2024

10/10 Excellent

Nam Yuk

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is within walking distance to major shopping centers. All the staff is friendly and helpful. The hotel lobby design is grand and stylish and the room is extraordinarily clean and comfortable. The buffet breakfast is highly recommended for its huge number of varieties.
Stayed 2 nights in May 2024

10/10 Excellent

Alfred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
Rooms are clean and staffs are excellent in customer service.
Stayed 3 nights in May 2024

10/10 Excellent

Victor Kai Ming, Hong kong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in May 2024

4/10 Poor

Kok whye

Disliked: Staff & service
I went hotel on 12/5/2024 1102am( booked online for 12 to 17 may 2024), receptionist told.me.my smoking room be ready 3pm. I went at 2pm and they gave me room card , went room and noticed it was a non smoking room--- went down reception to ask why non smoking room given to me , the staff told me smoking room all full and informed me tmr will give me smoking room till 17 may 2024..i refuses and was quite mad , he immediately told me get me a smoking room in 10 mins, , i waited for 40 mins in the non smoking room, no one call to follow up with me. Indeed u professional service by a 5 room international hotel. Service was horrible , and the thai staff was all amatuer...will neber stay in tis hotel.eber again.
Stayed 5 nights in May 2024

6/10 Okay

Alvin

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
Did not have room ready when I arrived after check in time at 430pm. Then errorneoulsy checked me into an occupied room. Did not expect such experiences at a hotel like Intercontinental - disappointing. The hotel itself is not really child-friendly as access to the link bridge requires navigating through a few stairs and escalators. With a stroller it was not the most convenient.
Stayed 6 nights in Apr 2024

8/10 Good

Kathelene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly and helpful.
Stayed 4 nights in May 2024

10/10 Excellent

WAI YEE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to go anywhere
Stayed 4 nights in Apr 2024

8/10 Good

SIU WAH MIMIE

Stayed 4 nights in May 2024

10/10 Excellent

Rochelle, Te Awamutu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

moshe

Liked: Cleanliness, staff & service, property conditions & facilities
Great service nice stuff polite and helpful I love the gym great machine Good breakfast
Stayed 5 nights in Apr 2024

10/10 Excellent

mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2024

10/10 Excellent

RAMZAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recomend this great cozey hotel
Stayed 8 nights in Apr 2024

10/10 Excellent

Wai ling

Stayed 1 night in Apr 2024

6/10 Okay

Guy

Business traveller, Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Abdulrazaq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024