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InterContinental Bangkok Sukhumvit, an IHG Hotel

5.0 star property
Art Deco Bangkok hotel in Sukhumvit with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Bangkok Sukhumvit, an IHG Hotel

Property amenity
Presidential Suite, 1 King Bed | View from room
Serves dinner and happy hour
Property amenity
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Air conditioning
  • Gym
  • Parking included
The price is NZ$341
includes taxes & fees
20 Jan - 21 Jan 2025

Explore the area

Map
10 Soi Sukhumvit 59, Sukhumvit Road,, Klongtan Nua, Watthana, Bangkok, 10110
  • Gateway Ekamai Mall
    7 min walk
  • Bangkok University
    15 min walk
  • EmQuartier
    19 min walk
  • Bangkok (BKK-Suvarnabhumi Intl.)
    32 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Club lounge access (Lounge Access)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Junior Suite, 1 King Bed, Club lounge access (Lounge Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds (High Floor)

View from room

Classic Room, 2 Single Beds (High Floor)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Pillow menu
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Club lounge access (High Floor)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Junior Suite, 1 King Bed, Club lounge access (High Floor)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Pillow menu
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Pillow menu
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Pillow menu
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 King Bed

Highlights

Separate dining area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
  • 200 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub

Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Room, 1 King Bed, Accessible Bathtub

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Pillow menu
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

View from room

Classic Room, 2 Single Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Pillow menu
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Pillow menu
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access (Dining)

View from room

Suite, 1 Bedroom, Club lounge access (Dining)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 68 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Club lounge access (High Floor)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 King Bed, Club lounge access (High Floor)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
Smart TV
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Carlton Hotel Bangkok Sukhumvit

Pool
Spa
Kids pool
Parking included
4.8 out of 5, Exceptional, (1047)
The price is NZ$328
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Carlton Hotel Bangkok Sukhumvit

About the area

Bangkok

A luxury stay in Bangkok awaits you at InterContinental Bangkok Sukhumvit, an IHG Hotel. Within a 30-minute stroll, you'll find EmQuartier and Emporium. Highlights at this Art Deco hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A relaxing visit to THE SPA by HARNN can include deep-tissue massages and hot stone massages along with body scrubs, facials and aromatherapy. The café, THE LOBBY, is open for brunch. Rogues is the hotel's own cocktail bar, serving drinks along with dinner. Enjoy the 24-hour gym and pool loungers. 7373 square feet (685 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a business centre and coworking space. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .With a stay at this 5-property class Sukhumvit hotel, you'll be 1.9 km (1.2 mi) from EmSphere Shopping Center and 2.9 km (1.8 mi) from Terminal 21 Shopping Mall.

What's nearby

  • EmQuartier - 19 min walk
  • Emporium - 2 min drive
  • EmSphere Shopping Center - 2 min drive
  • Terminal 21 Shopping Mall - 4 min drive
  • CentralWorld Shopping Complex - 5 min drive

Getting around

  • Thong Lo BTS Station - 4 min walk
  • Bangkok Khlong Tan Station - 9 min drive
  • Suvarnabhumi International Airport (BKK) - 32 min drive

Restaurants

  • ‪Bangkok Marriott Hotel Sukhumvit - ‬2 min walk
  • ‪Tichuca - ‬2 min walk
  • ‪55 โภชนา - ‬2 min walk
  • ‪57th Street - ‬2 min walk
  • ‪Ebisu Shoten Promphong 恵美須商店 - ‬2 min walk

About this property

InterContinental Bangkok Sukhumvit, an IHG Hotel

Art Deco Bangkok hotel in Sukhumvit with 2 restaurants
InterContinental Bangkok Sukhumvit, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, 5 meeting rooms, and coworking spaces are available. Event space at this hotel measures 7373 square feet (685 square metres) and includes a conference centre. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury InterContinental Bangkok Sukhumvit, an IHG Hotel. Free self parking is available.

This 5-star Bangkok hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 34 levels
  • 2 dining venues
  • Conference rooms
  • 7373 sq ft of conference space
  • 685 sq. m of conference space
  • Built in 2023
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
InterContinental Bangkok Sukhumvit, an IHG Hotel offers 241 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated accommodation includes desk chairs and dining tables. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include a separate bath and shower with a rainfall showerhead and a hydromassage showerhead, dressing gowns, slippers and designer toiletries.

This Bangkok hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

THE SPA by HARNN has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: THB 500 to 1,000 for adults and THB 250 to 499 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • AVA Brasserie
  • Rogues
  • THE LOBBY

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool

Family friendly

  • Dining table
  • Free cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (7,373 square foot of space)
  • Coworking space

Outdoors

  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar near toilet (127 centimetre high)
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Sign language-capable staff
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Bangkok Sukhumvit, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately THB 500 to 1000 for adults and THB 250 to 499 for children
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Intercontinental Bangkok Sukhumvit, an IHG Hotel Hotel
Intercontinental Bangkok Sukhumvit, an IHG Hotel Bangkok
Intercontinental Bangkok Sukhumvit, an IHG Hotel Hotel Bangkok

Frequently asked questions

What is the cancellation policy at InterContinental Bangkok Sukhumvit, an IHG Hotel?

InterContinental Bangkok Sukhumvit, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Bangkok Sukhumvit, an IHG Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at InterContinental Bangkok Sukhumvit, an IHG Hotel on 20 Jan 2025 start from NZ$341.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Bangkok Sukhumvit, an IHG Hotel?

Yep, InterContinental Bangkok Sukhumvit, an IHG Hotel has a free self car park.

Is there a spa on site at InterContinental Bangkok Sukhumvit, an IHG Hotel?

Yep, THE SPA by HARNN is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does InterContinental Bangkok Sukhumvit, an IHG Hotel have a pool?

InterContinental Bangkok Sukhumvit, an IHG Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at InterContinental Bangkok Sukhumvit, an IHG Hotel?

InterContinental Bangkok Sukhumvit, an IHG Hotel features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with hydromassage showerheads, pillowtop beds and premium bedding.

What makes InterContinental Bangkok Sukhumvit, an IHG Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at InterContinental Bangkok Sukhumvit, an IHG Hotel.

Is InterContinental Bangkok Sukhumvit, an IHG Hotel family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Bangkok Sukhumvit, an IHG Hotel is a hit with families.

Does InterContinental Bangkok Sukhumvit, an IHG Hotel serve breakfast?

Sure does, full breakfast is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at InterContinental Bangkok Sukhumvit, an IHG Hotel?

No, InterContinental Bangkok Sukhumvit, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Bangkok Sukhumvit, an IHG Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Bangkok Sukhumvit, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at InterContinental Bangkok Sukhumvit, an IHG Hotel?

No, pets and service animals are not allowed.

InterContinental Bangkok Sukhumvit, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 28 out of 47 reviews" "
Rating 8 - Good. 8 out of 47 reviews" "
Rating 6 - Okay. 7 out of 47 reviews" "
Rating 4 - Poor. 0 out of 47 reviews" "
Rating 2 - Terrible. 4 out of 47 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chengxi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jocelyn Yan-Tung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very new and has a wonderful design. The rooms are spacious and well decorated. The breakfast was amazing and the staff were very friendly. As it was my birthday, the room was furnished with birthday balloons and a birthday pancake was presented to me at breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Avi

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
I ordered 7 rooms with king bed. I had a confermation on my order. We’ve got 2 rooms with king bed and 5 rooms with 2 queen bed. It makes hard feelings with the group.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Yew

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff service levels were inconsistent and not reflective of a 5-star hotel. Further, quality and spread of breakfast can be improved.
Stayed 4 nights in Jun 2024

8/10 Good

Yew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

6/10 Okay

Coreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was not nice, not much choices! Pillow is too soft. Plus point got coffee machine inside the room.The lobby was too small like a 3 star. We wanted to booked intercontinental Bangkok which looks and feels so much grand and luxury but clicked wrongly so ended here.
Stayed 2 nights in May 2024

10/10 Excellent

Donn

Clean, modern, and exceptional service
Stayed 1 night in May 2024

10/10 Excellent

Thao

Stayed 3 nights in Apr 2024

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2024

10/10 Excellent

Tang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entertainment
The hotel only have one restaurant with bar opening not much entertainment place or area
Stayed 3 nights in Mar 2024

2/10 Terrible

Saneyuki

Stayed 1 night in Dec 2023

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Intercontinental in Bangkok was beautiful! From the start of the greet! Everyone was so kind and welcoming. Breakfast was also amazing! The best part was the infinity pool connecting to the gym, phenomenal!
Stayed 2 nights in Jan 2024

10/10 Excellent

Sharada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful comfortable stay !!
Stayed 3 nights in Dec 2023

10/10 Excellent

Brett

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
$20,000 Hermes Kelly Bag stolen by Housekeeping!
Me and my wife recently stayed at the Intercontinental Bangkok Sukhumvit, and my experience was ruined by a shocking incident that raises serious concerns about the hotel’s safety and security. On July 18th, during our stay in room #2402, my $20,000 Hermes Kelly bag was stolen. We had checked out at 9:00 am but unfortunately my wife forgot her Hermes bag by the sofa. It was only when we arrived at the airport that she realized the bag was missing. We immediately contacted the hotel, yet we waited an unbelievable six hours for any response. The hotel management informed us that only two housekeepers had accessed our room after we left, and both denied involvement. Despite this, these employees are still working at the hotel, which makes me question the hotel’s commitment to guest safety. Even more concerning is the management’s lack of action. Their communication has been severely lacking, and they have refused to take any responsibility. Instead, they pushed all accountability onto their insurance company, which claimed that guests are solely responsible for their valuables. This incident begs the question: how can guests feel secure if their belongings aren’t safe even in their own rooms? Is the hotel’s safe the only place where valuables are protected? Shouldn’t guests expect their belongings to be secure throughout the hotel? I urge anyone considering a stay at the Intercontinental Bangkok Sukhumvit to think twice!
Stayed 5 nights in Jul 2024

6/10 Okay

Sunwoo

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Archie

Stayed 3 nights in Jun 2024

10/10 Excellent

kwai ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

WEICHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Yi Ying

Stayed 5 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Hiu Yan Emily

Stayed 3 nights in May 2024