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Hotel Zepter Palace

2.0 star property
Hotel in Banja Luka with 24-hour front desk and restaurant

Photo gallery for Hotel Zepter Palace

Lobby sitting area
Front of property
Triple Room
Restaurant
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Kralja Petra I Karadordevica, 60, Banja Luka, 78000
  • Kastel Fortress
    ‪4 min walk‬
  • Ferhadija Džamija
    ‪4 min walk‬
  • Park Petar Kocic
    ‪5 min walk‬
  • Banja Luka (BNX-Banja Luka Intl.)
    ‪36 min drive‬

Room options

View all photos for Double or Twin Room

Minibar, desk, soundproofing, bed sheets

Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Renovated in 2020
Hairdryer
Minibar
Daily housekeeping
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Minibar, desk, soundproofing, bed sheets

Single Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Hairdryer
Minibar
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Room

Minibar, desk, soundproofing, bed sheets

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Renovated in 2020
Hairdryer
2 bathrooms
Minibar
  • Sleeps 5
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Renovated in 2020
Hairdryer
Minibar
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Hairdryer
Minibar
  • 30 sq m
  • Sleeps 3
  • 3 Large Single Beds

Similar properties

Lobby

Courtyard by Marriott Banja Luka

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, (118)
The price is NZ$177
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Courtyard by Marriott Banja Luka

About the area

Banja Luka

Hotel Zepter Palace places you steps from Ferhadija Džamija and within a short 5-minute stroll of Kastel Fortress. Highlights at this hotel include a restaurant and a bar/lounge. .This hotel offers a 24-hour front desk, a terrace and a front desk safe. Other amenities include laundry facilities, a lift and a banquet hall. .Sights within a 15-minute walk of this Banja Luka hotel include Park Petar Kocic and Muzej Republike Srpske.

What's nearby

  • Kastel Fortress - 4 min walk
  • Ferhadija Džamija - 4 min walk
  • Muzej Republike Srpske - 8 min walk
  • Orthodox Sanctuary of Christ the Savior - 9 min walk
  • Grand Trade Banja Luka - 15 min walk

Getting around

  • Banja Luka Station - 14 min drive
  • Banja Luka (BNX-Banja Luka Intl.) - 36 min drive

Restaurants

  • ‪Pod Lipom - ‬2 min walk
  • ‪Fabrika Coffee - ‬3 min walk
  • ‪Rotkvica - ‬8 min walk
  • ‪Cafe bar "007 - ‬5 min walk
  • ‪Peckham - ‬5 min walk

About this property

Hotel Zepter Palace

Hotel in Banja Luka with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There are 3 meeting rooms available. Hotel Zepter Palace also features a terrace, laundry facilities, and room service (during limited hours). A complete renovation of Hotel Zepter Palace was completed in December 2020.
  • 66 guestrooms or units
  • Built in 1933
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Terrace
  • Lift
  • Bar or lounge
  • Dining venue
Hotel Zepter Palace offers 66 air-conditioned accommodations with minibars and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.

Languages

English, German

Property amenities

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.22 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 10.22 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and American Express. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Palas Banja Luka
Palas Banja Luka
Hotel Palas
Hotel Zepter Palace Hotel
Hotel Zepter Palace Banja Luka
Hotel Zepter Palace Hotel Banja Luka

Frequently asked questions

What is the cancellation policy at Hotel Zepter Palace?

Hotel Zepter Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel Zepter Palace serve breakfast?

Yeah, complimentary breakfast is on offer daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Hotel Zepter Palace?

No, Hotel Zepter Palace does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Zepter Palace?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Zepter Palace?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Zepter Palace?

No, pets are not allowed.

Hotel Zepter Palace Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 16 out of 29 reviews
Rating 8 - Good. 5 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 4 out of 29 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vesna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first vizit to Banjaluka And this hotel was just right for us, highly recommended
Stayed 1 night in Aug 2024

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very nice staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good condition, great location, excellent breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Carmello

Stayed 1 night in Nov 2023

10/10 Excellent

Slobodan, Commack

Stayed 2 nights in Jul 2023

8/10 Good

Sanjin

Business traveller
Liked: Staff & service, room comfort
The great position
The room was not perfectly clean. However, it was not too dirty. Acceptable. But the best was during breakfast, and the servers didn´t care. If you wanted smt, you should call them because they were chatting and smoking around the corner. They were indeed very polite, but anyway...
Stayed 1 night in Apr 2023

8/10 Good

Nikolina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean, friendly staff.
Stayed 2 nights in Apr 2023

6/10 Okay

Rok

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Fair
Fair stay; garage in a bit "unusual state". Good location. Average breakfast.
Stayed 1 night in Feb 2023

10/10 Excellent

Sanjin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

2/10 Terrible

Adrian

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Bedömning
Okunnig o otrevlig personal
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Tijana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very helpful with all our queries.
Stayed 2 nights in Dec 2019

10/10 Excellent

Jasna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rooms. Bed super comfy! And beer cheap!!!
Stayed 1 night in Aug 2019

8/10 Good

Suzanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City life at one’s Doorstep.
Amazing and a secure experience.
Stayed 7 nights in Jun 2019

10/10 Excellent

Ashfaque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottoman, churches, city centre and foods
Best value and place in Banja Luka city center. Staffs are fabulous, breakfast buffet is fantastic and you can’t imagine such a nice room at this price in Balkans
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Untrained stuff the room was very old fashioned and cheap, the bed was horrendous some of the lights weren’t working one of the bath tubs didint have hot water, you get the picture find somewhere better.........................
Stayed 7 nights in Sep 2018

6/10 Okay

CAROLINE

Business traveller
Liked: Staff & service
Des travaux ont eu lieu pendant le séjour et pas une compensation de proposée seulement un mot « désolé pour le dérangement » Chambre pas très bien isolée si vous avez l’ouïe sensible vous entendrez la route Lit qui couine quand on bouge de position Pour moi il n’y a que le nom de palace mais pas la qualité
Stayed 1 night in May 2023

10/10 Excellent

Alexander

Stayed 2 nights in Jan 2023

8/10 Good

Dragan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Rickard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Sanjin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The location was good, although it was right next to a night club and was very noisy at night. The hotels restaurant smelt very much like cigarette smoke and the breakfast was not good. We bought it with breakfast included but had to pay extra for the drinks, and the water was tap water. The bathroom was nice and clean but the overall arrangement of the room was not great.
Stayed 1 night in Oct 2019

2/10 Terrible

Nicoline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mold
There was mold in the bath and the bed was very bad to sleep in
Stayed 1 night in Aug 2019