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Hotel Elegant Lux

4.0 star property
Family-friendly ski hotel with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Elegant Lux

Indoor pool
Sauna
Indoor pool
Lounge
Front of property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Parking included
The price is NZ$170
includes taxes & fees
19 Dec - 20 Dec

Explore the area

Map
3, Polezhan St, Bansko, 2770
  • Bansko Ski Resort
    6 min walk
  • Vihren
    7 min walk
  • Smokey Mountain Bar & Grill
    1 min walk
  • Kulata Station
    93 min drive

Room options

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony

Individually furnished, desk, iron/ironing board, free WiFi

Deluxe Apartment, 2 Bedrooms, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Heating
Connecting rooms available
Free cots/infant beds
  • 120 sq m
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds, 1 Large Single Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom

Individually furnished, desk, iron/ironing board, free WiFi

Deluxe Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Heating
Connecting rooms available
Free cots/infant beds
  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Studio

Individually furnished, desk, iron/ironing board, free WiFi

Deluxe Studio

Highlights

Separate sitting area
Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LCD TV
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed OR 2 Single Beds and 1 Large Single Sofa Bed

Similar properties

Exterior

Saint George Palace

Pool
Hot tub
Spa
Parking included
4.4 out of 5, Excellent, (162)
The price is NZ$399
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Saint George Palace

About the area

Bansko

A family-friendly stay in Bansko awaits you at Hotel Elegant Lux. Within just a 10-minute stroll, you'll find Bansko Ski Resort and Vihren. Highlights at this ski hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, Turkish bath/hammam and sauna as well as access to bike hire. Business travelers can take advantage of a meeting room and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of a free ski shuttle. .Sights within a 10-minute walk of this 4-property class Bansko hotel include Bansko Gondola Lift and SkiBansko by Traventuria.

What's nearby

  • Bansko Ski Resort - 6 min walk
  • Vihren - 7 min walk
  • Bansko Gondola Lift - 8 min walk
  • Paisii Hilendarski Historical Center - 15 min walk
  • Ski Bansko - 30 min drive

Getting around

  • Sofia (SOF) - 140 min drive

Restaurants

  • ‪Chateau Antique - ‬3 min walk
  • ‪STATION Bansko “Coffee & Snacks made with love” - ‬5 min walk
  • ‪The House - ‬3 min walk
  • ‪Ginger - ‬4 min walk
  • ‪Victoria - ‬5 min walk

About this property

Hotel Elegant Lux

Family-friendly ski hotel with a full-service spa
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Hotel Elegant Lux helps provide the perfect ski holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site, along with a nearby snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi. This ski hotel also offers a health club and a sauna. Free self parking is available.

  • 1 building
  • 47 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Built in 2009
  • Continental breakfast (free)
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
Hotel Elegant Lux offers 47 accommodations with DVD players and complimentary dressing gowns. This individually furnished accommodation has separate sitting areas and includes desks. Accommodation at this 4-star hotel has kitchens with fridges, stovetops and kitchenware and utensils. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with satellite channels. Microwaves, in-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

Bulgarian, English, German, Greek, Macedonian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free casino shuttle
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Family friendly

  • DVD player
  • In-room babysitting
  • In-room kitchen
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave on request
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 100.00 per vehicle (one-way)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash.

We should mention

  • Pool access available from 9 AM to 9 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Elegant Lux Bansko
Hotel Elegant Lux
Elegant Lux Bansko
Elegant Lux
Hotel Elegant Lux Hotel
Hotel Elegant Lux Bansko
Hotel Elegant Lux Hotel Bansko

Frequently asked questions

What is the cancellation policy at Hotel Elegant Lux?

Hotel Elegant Lux offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Elegant Lux?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Elegant Lux on 19 Dec 2024 start from NZ$169.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Elegant Lux?

Yep, Hotel Elegant Lux has a free self car park.

Is there a spa on site at Hotel Elegant Lux?

Yep, there is an onsite spa at Hotel Elegant Lux. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hotel Elegant Lux have a pool?

Hotel Elegant Lux has an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 9 AM to 9 PM.

What luxury perks are available at Hotel Elegant Lux?

Hotel Elegant Lux features a full-service spa, a health club and an indoor pool.

What makes Hotel Elegant Lux a romantic place to stay?

A hot tub and couples spa treatments, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Hotel Elegant Lux.

Is Hotel Elegant Lux family-friendly?

You bet! With amenities such as supervised childcare and a playground, as well as childcare services in the guestrooms, it's no surprise that Hotel Elegant Lux is a hit with families.

Does Hotel Elegant Lux serve breakfast?

You bet, complimentary continental brekkie is offered daily.

Is there a free airport shuttle available at Hotel Elegant Lux?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Elegant Lux?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Elegant Lux?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Elegant Lux?

Dogs are welcome at Hotel Elegant Lux, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 8 kg per pet.

Hotel Elegant Lux Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 16 out of 37 reviews" "
Rating 8 - Good. 14 out of 37 reviews" "
Rating 6 - Okay. 3 out of 37 reviews" "
Rating 4 - Poor. 1 out of 37 reviews" "
Rating 2 - Terrible. 3 out of 37 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Harley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

8/10 Good

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, Comfortable, would consider a return visit
Breakfast was fantastic, great variety. Rooms were good size. Walking distance to Gondola, but shuttle available if you want to be driven (15lev I think). Service was good, but english wasn't always good enough to communicate well - but still fine for being in another country. Spa was nice but this is the only area I would mark down, maybe just bad timing for the visit. Kids were going wild in the pool the first couple of days which I didn't enjoy. They can play without constant splashing everyone and hitting the inflatable ball as hard as they could. More the parents /other guests fault than Elegant Lux - just a note that its not adult only so this is always a possibility. Also the steam room switches off too quickly and they have to turn it on in the basement so I didn't want to go ask them this every 5 minutes once the room eventually got to a good temperature. The salt room needs better insulation, too many gaps prevented the temperature for getting above 70. The best was the sauna, which worked very well - great after a hard day on the slopes. My rob was also damaged but relatively minor problem with that. Overall quite happy with price and service. Again the staff always happy and always someone available when needed. Would stay here again if I return to Bansko. Additional plus was a beautiful cat that came to visit every day lol
Delicious breakfast, wide verity
Stayed 7 nights in Feb 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Amazing staff but shower cubicle let the place down by not draining properly and some sort of leak.
Stayed 7 nights in Jan 2024

8/10 Good

Boyan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It was quite nice
We are very happy with our stay, but somewhere in our bathroom was leaking.Our kids went to the game room but there was only a ping-pong table,But on the pictures there were loads of games .The price was good value for money.I went to the spa it was amazing, so was the hot tub.It felt nice after a day of skiing!Overall the service was really good, we might stay next year again!
Stayed 4 nights in Feb 2023

10/10 Excellent

ziv

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff which will help with everything. 10 minutes walk to the Gondola. Plenty of parking. The spa is nice with a few Saunas and a small swimming pool. Breakfast was good as well. we had a room with a living room and an additional sleeping room and a small kitchen for 4 people. מומלץ מאוד. צוות חביב שעוזר בכל מה שצריך.
Stayed 5 nights in Jan 2023

2/10 Terrible

Agron

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agron
The Hotel was not comfort at all was very cold the food also was cold in the self service wasn’t enough options and a sleeping beds was very old and not comfort at all so this hotel is not even 1 star rating hotel
Stayed 3 nights in Dec 2022

8/10 Good

Domenico

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2022

8/10 Good

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cheap
The hotel is ok, the rooms are nice and big The spa is cold, the pool, the jacuzzi, and the also the sauna 😩 The breakfast is ok and the staff are kind
Stayed 4 nights in Jan 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap not cheerful
I was downgraded to another hotel with no explanation. The room was old, worn out. Some sockets blow the fuses when used, bathroom door didn’t shut, shower leaked, no kettle and breakfast was terrible.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. friendly hotel. Close to the ski slopes and near the town.
Stayed 4 nights in Feb 2020

10/10 Excellent

Viktor

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bansko at its best!
We had an amazing stay at Elegant Lux and in Bansko! We celebrated New Year in the restaurant and really enjoyed the evening, the food, the music and the New Year’s program. We love Bansko and have been already a couple of times in this hotel and will definitely Come back again as we like it a lot here. The food at breakfast and dinner is very delicious and tasty, the spa has everything that you need to relax after a day of skiing, the massages are a must try, the apartment is massive and very warm and the staff are welcoming and making you feel as you are at home. The location is 5 minutes walk to the ski lift with ski and boots, but they also have a free bus ride to the gondola station. The hotel is very central but yet quiet so that you can enjoy your holiday to the fullest.
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was closed and tried to kick us out telling us that we need to cancel our family holidays via hotels.com It was rude and unpleasant!
Stayed 5 nights in Apr 2019

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly. Room was in practice a suite. The greatest and pleasurable surprise was the spa with pool, 2 sauna rooms, steam room and jacuzzi, all at no extra charge for use by hotel guests. A very pleasant amenity to use at the end of a day's skiing. We also appreciated that the kitchen could still provide supper when we arrived just after 11 pm
Stayed 5 nights in Feb 2019

10/10 Excellent

Tom Yaakov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing..very good service. מדהים עבור שומרי שבתות ומסורת
Stayed 8 nights in Feb 2019

8/10 Good

iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun vacation
We were few friends that came for a ski vacation. The hotel was perfect for us, the location, the room, it was comfort and clean and we had a great time
Stayed 6 nights in Dec 2018

10/10 Excellent

shay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

malcolm, Durham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't really fault it
Very very good hotel at the price point, can't fault it. Close to ski lift/ gondola station and a few minutes walk into town. Only negative was that the lighting in my bathroom was a little dim for my taste but then I find that of 99.9% of hotels I stay in. The staff were excellent and the inclusive breakfast just fine. Recommended.
Stayed 2 nights in Aug 2018

10/10 Excellent

Elaine, Swansea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an excellent hotel. The friendly, helpful staff did everything to make our stay comfortable and I'd return in the future.
Stayed 7 nights in Jun 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
Simple
Simple Hotel. Room was not clean or cleaned during our stay. Nice pool and Jacuzzi. Good Location- 3 min from center. Good Breakfast. Overall we had a good stay. Value for money.
Stayed 3 nights in Mar 2018

8/10 Good

Petrunka

Liked: Cleanliness, staff & service
Good Hotel Overall.
Great location. Good amenities. The swimming pool area needs a bit of renovation. The hot tub needs to be cleaner. The food was ok. Everything else was amazing. The staff is incredible and very very helpful. The apartments are in good condition. Good value for money.
Stayed 5 nights in Feb 2018

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice place to stay. The rooms can be weird divided. The staff is very helpfull and service where they can. Breakfast is good but a weird setup, so when larger groups, more then 5 are at the buffet, its to crowded to take things
Stayed 2 nights in Dec 2023

6/10 Okay

Georgios

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
It could have been better
The rooms were not heated and there was no hot water, we had to complain a few times to get them fixed. Sauna and hammam were off and we had to wait to get them on. The staff was helpful though and its location is good.
Stayed 4 nights in Dec 2022

10/10 Excellent

Gianni

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Warm and frindely people, structure near the gondola and the main street
Stayed 5 nights in Dec 2021

6/10 Okay

Andrei

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice, but no more!
Very kind staff. Very cleen place. We booked H. B. The food was cold most of the time because there are not have any keepink warm appliace, but teasty. The maintanance of the room was not good. Light bulbs was not replaced and soap dispensers in bath rooms dosen't works. There is no vitrualy spa on the place.
Stayed 7 nights in Dec 2019