Catalonia Ramblas

4.5 star property
Luxury hotel with full-service spa and sauna

Photo gallery for Catalonia Ramblas

Outdoor pool
Property amenity
Lunch and dinner served, Mediterranean cuisine
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pet-friendly
The current price is NZ$291
includes taxes & fees
13 Mar - 14 Mar

Explore the area

Map
Pelai, 28, Barcelona, 08001
  • La Rambla
    ‪3 min walk‬
  • Plaça de Catalunya
    ‪5 min walk‬
  • Casa Batllo
    ‪12 min walk‬
  • Barcelona (BCN-Barcelona Intl.)
    ‪34 min drive‬

Room options

Deluxe Suite, Private Pool

Highlights

Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bathrobes
Eco-friendly toiletries
  • 74 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite, Private Pool (Single Use)

Highlights

Deck/patio
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
  • 50 sq m
  • City view
  • Sleeps 1
  • 2 Double Beds

Deluxe Suite, Private Pool (Single Use)

Highlights

Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bathrobes
Eco-friendly toiletries
  • 104 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Family Room (4 guests)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Minibar
Satellite channels
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

Premium Double Room Single Use, Terrace (The Vanguard)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Flat-screen TV
Bathrobes
Eco-friendly toiletries
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 1
  • 2 Double Beds

Family Room (2 adults + 3 children)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Minibar
Satellite channels
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed OR 5 Single Beds

Superior Double Room Single Use, Terrace (and private pool)

Highlights

Terrace
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Bathrobes
Eco-friendly toiletries
  • 47 sq m
  • Sleeps 1
  • 1 Double Bed

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Minibar
Satellite channels
  • 31 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Bathrobes
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Minibar
Satellite channels
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
Minibar
  • 35 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Minibar
Satellite channels
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Superior Room, Terrace (and private pool - for 2 persons)

Highlights

Terrace
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Bathrobes
Eco-friendly toiletries
  • 47 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Suite, Private Pool (Barcelona - Single use)

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bathrobes
  • 104 sq m
  • Sleeps 1
  • 1 Double Bed and 1 Single Bunk Bed

Deluxe Suite, Private Pool (Barcelona)

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bathrobes
  • 104 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

Premium Double Room, Terrace (The Vanguard)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Flat-screen TV
Bathrobes
Eco-friendly toiletries
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Junior Suite, Private Pool (Deluxe)

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bathrobes
  • 87 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite, Private Pool, City View (Panoramic View, Deluxe)

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bathrobes
  • 86 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Bathrobes
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
  • 31 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Double Beds

Premium Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
Minibar
  • 31 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Junior Suite, Private Pool, City View (Panoramic View, Deluxe, Single Use)

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
  • 86 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

Junior Suite, Private Pool

Highlights

Deck/patio
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bathrobes
  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Premium Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Bathrobes
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Single Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Minibar
Satellite channels
  • 23 sq m
  • Sleeps 1
  • 1 Single Bed

Junior Suite, Private Pool (Deluxe, Single Use)

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bathrobes
  • 87 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Bathrobes
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

Similar properties

About the area

Barcelona

A luxury stay in the heart of Barcelona awaits you at Catalonia Ramblas. Within just a 10-minute stroll, you'll find popular attractions like La Rambla and Plaça de Catalunya. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The restaurant, Restaurante Pelai, serves Mediterranean cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the Hot tub and sauna. 6458 square feet (600 square metres) of event facilities include 8 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and massage/treatment rooms. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. There's also the convenience of car rentals on site. .Attractions within a 10-minute walk of this 4.5-property class Downtown Barcelona hotel include Rambla de Catalunya and Boqueria Market.

What's nearby

  • La Rambla - 3 min walk - 0.3 km
  • Plaça de Catalunya - 5 min walk - 0.5 km
  • Barcelona Cathedral - 11 min walk - 1.0 km
  • Casa Batllo - 12 min walk - 1.1 km
  • Sagrada Familia - 5 min drive - 3.7 km

Getting around

  • Universitat Station - 2 min walk
  • Plaça de Catalunya Station - 5 min walk
  • Barcelona El Prat Airport (BCN) - 34 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Scobies Irish Pub - ‬2 min walk
  • ‪La Esquina - ‬2 min walk
  • ‪Macchina - ‬2 min walk
  • ‪Belushi's - ‬1 min walk

About this property

Catalonia Ramblas

Luxury hotel with full-service spa and sauna
Catalonia Ramblas offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. A sauna, a rooftop terrace, and spa services are also featured at the luxury Catalonia Ramblas.

This 4.5-star Barcelona hotel is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 7 levels
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Catalonia Ramblas offers 221 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

This Barcelona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Spa Alegría has 2 treatment rooms. Services include massages.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gastrobar
  • Restaurante Pelai

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6,458 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Pay films
  • Streaming services

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.
The listed optional spa fee is charged per person, per 50-minutes of use.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night, plus a deposit of EUR 200 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.27 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.
  • Spa fee: EUR 17 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Catalonia Ramblas
Catalonia Ramblas Barcelona
Catalonia Ramblas Hotel
Catalonia Ramblas Hotel Barcelona
Catalonia Ramblas Hotel
Catalonia Ramblas Barcelona
Catalonia Ramblas Hotel Barcelona

Frequently asked questions

What is the cancellation policy at Catalonia Ramblas?

Catalonia Ramblas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Catalonia Ramblas?

As of 12 Mar 2025, prices found for a 1-night stay for 2 adults at Catalonia Ramblas on 13 Mar 2025 start from NZ$267.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Catalonia Ramblas?

The closest beach to Catalonia Ramblas is Barceloneta Beach (2.3 km).

Is there a spa on site at Catalonia Ramblas?

Yep, Spa Alegría is available for guests. You'll enjoy services like massages.

Does Catalonia Ramblas have a pool?

Yep, and guests love it! Catalonia Ramblas has an outdoor pool.

Does Catalonia Ramblas serve breakfast?

Yeah, buffet breakfast is available on weekdays from 7:00 AM to 10:30 AM and weekends between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Catalonia Ramblas?

No, Catalonia Ramblas does not offer an airport shuttle service.

Is there a bar or restaurant at Catalonia Ramblas?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Catalonia Ramblas?

Check-in begins at 3:00 PM. Check-out time is noon.

Catalonia Ramblas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 527 out of 941 reviews
Rating 8 - Good. 297 out of 941 reviews
Rating 6 - Okay. 63 out of 941 reviews
Rating 4 - Poor. 32 out of 941 reviews
Rating 2 - Terrible. 22 out of 941 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Sanil, Naperville

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Centrally located. Staff is rude, our Aircon was not working and did nothing about it..told me to keep the windows open.
Stayed 3 nights in Dec 2024

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Oct 2024

10/10 Excellent

Wenping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Adi

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
We chose this property for the central location, however, every driver we encountered told us not to walk around the area at night. The room itself was fine, some light fixtures were loose. The bathroom was only passable in cleanliness and the air vent emitted an awful whine the entirety of our stay. The interior of the property is not easy to navigate, but the breakfast buffet was lovely. It was fine, but not luxury. Overall, we probably would not return.
Stayed 4 nights in Oct 2024

10/10 Excellent

Emma

Travelled with family
Hotel was beautiful and in a perfect setting for where we wanted to be. Staff were polite and friendly and very attentive. Breakfast was delicious and they catered for gluten free diet well. Facilities were amazing and children liked the pool and didn’t mind it being cold!
Stayed 2 nights in Oct 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the size & layout of the room. The room seemed large and well lit. The bathroom is especially well designed with a sliding wooden door that dampens the noise and 2 sinks; 2 windows that open; and the toilet (beside the shower stall) is in a separate stall with a door that closes beside the shower stall. This makes it easy for 2 people to use the bathroom simultaneously.
Stayed 3 nights in Oct 2024

10/10 Excellent

SAMANTHA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and helpful. Great location
Stayed 4 nights in Oct 2024

10/10 Excellent

Steven

Stayed 2 nights in Oct 2024

10/10 Excellent

Amir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

sandra

Stayed 3 nights in Aug 2024

10/10 Excellent

Ajay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great service too
Stayed 2 nights in Oct 2024

10/10 Excellent

Venera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel centrally located in Barcelona. Breakfast was amazing, pool area very nice and great staff. Only negative was that it was poorly isolated doors to the hallway, so we heard clearly people coming and going in the hallway (24h).
Stayed 4 nights in Sep 2024

4/10 Poor

Sharon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We rented 2 rooms in the hotel. The one we reserved thru Expedia had NO FUNCTIONING AIR CONDITIONING. WE ASKED 3 TIMES AND WERE PROMISED MAINTENANCE WOULD COME BUT THEY NEVER CAME. TERRIBLE AND HOT. Room was clean and modern and the other room we rented had great air conditioning We were very disappointed and asked for a discount but we were ignored. They refused to call a taxi for us to go to the port so we had to fend for ourselvesThis satisfactoryignoreddiscount
Stayed 1 night in Sep 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic hotel and very clean. staff was great and the location was amazing. i wish that i could have spent more time there. will definately be back
Stayed 1 night in Aug 2024

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Sep 2024

10/10 Excellent

Joyce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Rafael A

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was accessible
Stayed 4 nights in Sep 2024

10/10 Excellent

Marcy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personally, I liked everything about the hotel. The location was a plus. I liked my upgrade for two of the rooms we reserved. That really made the stay a super plus!
Stayed 9 nights in Sep 2024

10/10 Excellent

Sarah

Stayed 1 night in Aug 2024

8/10 Good

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Carmen, Waukegan

Travelled with family
Disliked: Staff & service
My stay at Catalonia Hotel started off well, but unfortunately, it took a disappointing turn. On the second night, I requested an iron, which never arrived despite waiting for it. The next morning, I called again, reminding them of my request from the previous night, and was assured it would be sent up. After waiting again with no iron in sight, I went to the front desk to speak with the manager. While she apologized politely, no further action was taken to address the issue. To make matters worse, after checking out, I realized I had accidentally left my Apple Watch in the room. I immediately contacted the hotel via the portal I had used for previous communication, explaining the situation and that my watch was still showing as being at the hotel. It has now been three days, and I have yet to receive any response from the hotel. I even sent a follow-up message yesterday and still no reply. Overall, the lack of communication and failure to address these issues has left me quite disappointed with my stay. I expected better service and responsiveness from a hotel of this caliber.
Stayed 6 nights in Aug 2024

10/10 Excellent

BRENDA, Iowa City

Stayed 7 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

NIRIT

Stayed 5 nights in Sep 2024