2/10 Terrible
Zaffaruddin
Travelled with family
28 Oct 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad !
This place claims to be a 2-star hotel, but the staff and service quality fall far below that rating. The receptionists are consistently rude and dismissive, making you feel unwelcome from the start. Moreover, the surrounding area is rife with drug dealers and addicts, making it unsafe and uncomfortable, especially for families or solo travelers. This so-called “hotel” caters to questionable clientele and feels more like a shelter than a hotel.
I stayed here with my wife and baby, and it was a complete nightmare. The bed was far too small for even two people, and they refused to open the third bed without charging extra. When I managed to open it myself, there was no mattress provided – clearly, they don’t care about their guests' comfort.
Expect to battle with the staff at every step: check-in involves an absurdly long wait, while check-out is rushed and unpleasant, with staff practically banging on the door to push you out in a very aggressive manner.
This place might be “budget-friendly,” but you get what you pay for. The hotel is cheap, the area is dodgy, and the service is worse than zero-star quality. I wouldn’t recommend this place to anyone with dignity or respect for themselves. If you value safety, comfort, and a basic level of human decency, stay far, far away from this place.
The area is not representing Spain, it is very dirty and there is no attention from the government side, the parking that mentioned in this hotel description is not real.
Zaffaruddin
Stayed 1 night in Oct 2024