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Majestic Hotel & Spa Barcelona

5.0 star property
Luxury Barcelona hotel in Eixample with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Majestic Hotel & Spa Barcelona

Front of property
Seasonal outdoor pool
View from room
City view
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Spa
    Spa
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
Passeig De Gracia, 68, Barcelona, 08007
  • Passeig de Gràcia
    2 min walk
  • Rambla de Catalunya
    3 min walk
  • Casa Batllo
    3 min walk
  • Barcelona (BCN-Barcelona Intl.)
    33 min drive

Room options

View all photos for Penthouse

Penthouse | Living area

Penthouse

Highlights

Deck/patio
Separate sitting area
Soundproofed
Private pool
Private rooftop hot tub
Air conditioning
Heating
Plasma TV
  • 100 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Paseo de Gracia

Premium bedding, in-room safe, desk, laptop workspace

Privilege Paseo de Gracia

Highlights

Soundproofed
Air conditioning
Heating
Plasma TV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Privilege City View Room

Privilege City View Room

Privilege City View Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Plasma TV
Blackout curtains
Premium bedding
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Privilege Room

Privilege Room

Privilege Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Plasma TV
Premium bedding
Memory foam bed
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room (Paseo de Gracia)

Deluxe Room (Paseo de Gracia)

Deluxe Room (Paseo de Gracia)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Plasma TV
Blackout curtains
Premium bedding
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Apartment (3-4 pax, different building)

Premium bedding, in-room safe, desk, laptop workspace

Standard Apartment (3-4 pax, different building)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Plasma TV
Blackout curtains
Premium bedding
  • 75 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Plasma TV
Premium bedding
Memory foam bed
  • 45 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite

Suite | In-room business centre

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Plasma TV
Blackout curtains
  • 60 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Duplex Apartment, Paseo de Gracia View (different building)

Duplex Apartment, Paseo de Gracia View (different building)

Duplex Apartment, Paseo de Gracia View (different building)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Plasma TV
Blackout curtains
  • 65 sq m
  • Sleeps 8
  • 6 Single Beds

View all photos for Junior Suite, City View

Junior Suite, City View

Junior Suite, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Plasma TV
Premium bedding
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Apartment, City View (3-4 pax, different building)

Premium bedding, in-room safe, desk, laptop workspace

Superior Apartment, City View (3-4 pax, different building)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Plasma TV
Blackout curtains
  • 100 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Eixample Apartment with patio

Eixample Apartment with patio

Eixample Apartment with patio

Highlights

Patio
Garden
Soundproofed
Air conditioning
Heating
Plasma TV
Blackout curtains
2 bedrooms
  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Junior Suite Passeig de Gracia

Junior Suite Passeig de Gracia

Junior Suite Passeig de Gracia

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Plasma TV
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | Bar (on property)

Deluxe Room, City View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Plasma TV
Premium bedding
Memory foam bed
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Heating
Plasma TV
Premium bedding
Memory foam bed
Blackout curtains
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Privilege Family Room

Privilege Family Room

Privilege Family Room

Highlights

Soundproofed
Air conditioning
Heating
Plasma TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Similar properties

Spa
Grand Hyatt Barcelona
Pool
Hot tub
Spa
Pet-friendly
4.6 out of 5, Wonderful, (1004)
The price is NZ$372
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Grand Hyatt Barcelona

About the area

Barcelona

A luxury stay in the heart of Barcelona awaits you at Majestic Hotel & Spa Barcelona. Within steps you'll find popular attractions like Passeig de Gràcia and Casa Batllo. Highlights at this boutique hotel include a full-service spa, a restaurant and a poolside bar. .A relaxing visit to Majestic Spa can include deep-tissue massages, hot stone massages, aromatherapy and Ayurvedic treatments along with access to the sauna. The fine-dining restaurant, SOLC, serves Mediterranean cuisine and is open for breakfast, brunch, lunch and dinner. El Bar del Majestic is the hotel's own piano bar, serving drinks along with breakfast and lunch. Enjoy the gym, Turkish bath/hammam, sauna and seasonal outdoor swimming pool. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a short walk of this 5-property class Eixample hotel include Casa Mila and within a 15-minute walk you'll find Plaça de Catalunya.

What's nearby

  • Passeig de Gràcia - 2 min walk - 0.2 km
  • Casa Batllo - 3 min walk - 0.3 km
  • Casa Mila - 3 min walk - 0.3 km
  • Plaça de Catalunya - 11 min walk - 0.9 km
  • Sagrada Familia - 4 min drive - 2.4 km

Getting around

  • Diagonal Station - 5 min walk
  • Barcelona Paseo de Gracia Station - 8 min walk
  • Barcelona El Prat Airport (BCN) - 33 min drive

Restaurants

  • ‪Il Caffé di Francesco - ‬1 min walk
  • ‪La Dolce Vita - ‬1 min walk
  • ‪CocoVail Beer Hall - ‬3 min walk
  • ‪Txapela Euskal Taberna - ‬1 min walk
  • ‪Vinitus Petit - ‬2 min walk

About this property

Majestic Hotel & Spa Barcelona

Luxury Barcelona hotel in Eixample with a full-service spa
Majestic Hotel & Spa Barcelona offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A seasonal outdoor pool, a rooftop terrace, and spa services are also featured at the luxury Majestic Hotel & Spa Barcelona. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Barcelona hotel is smoke free.

  • 275 guestrooms or units
  • 8 levels
  • Conference rooms
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Majestic Hotel & Spa Barcelona offers 275 air-conditioned accommodations with a safe and complimentary slippers. Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include baths or showers and hairdryers.

This Barcelona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided.

Majestic Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Area shuttle
  • Parking on site (EUR 45 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Bar del Majestic
  • La Dolce Vitae (Summer)
  • SOLC

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The apartments at this property are situated in the building opposite the main hotel building. Guests should proceed directly to Majestic Hotel & Spa, located at Passeig de Gràcia, 68 CP 08007 Barcelona, for check-in assistance upon arrival.
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.
Check-out is at 11 AM for guests booked in the following room types: Duplex Apartment, Paseo de Gracia View, Standard Apartment, and Superior Apartment, City View.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 8.25 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

The listed optional cleaning fee applies to Duplex Apartment bookings. The cleaning fee is EUR 65 for Standard and Superior apartment bookings per accommodation, per day.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 42 per person
  • Airport shuttle fee: EUR 155 per vehicle (one-way)
  • Self-parking fee: EUR 45 per day
  • Rollaway bed fee: EUR 80.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Barcelona Hotel Majestic
Barcelona Majestic
Barcelona Majestic Hotel
Hotel Barcelona Majestic
Hotel Majestic
Hotel Majestic Barcelona
Majestic Barcelona
Majestic Barcelona Hotel
Majestic Hotel Barcelona
Majestic Hotel & Spa Barcelona Catalonia
Majestic Hotel And Spa Barcelona
Majestic & Barcelona Barcelona
Majestic Hotel & Spa Barcelona Hotel
Majestic Hotel & Spa Barcelona Barcelona
Majestic Hotel & Spa Barcelona Hotel Barcelona

Frequently asked questions

What is the cancellation policy at Majestic Hotel & Spa Barcelona?

Majestic Hotel & Spa Barcelona offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Majestic Hotel & Spa Barcelona?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Majestic Hotel & Spa Barcelona on 8 Dec 2024 start from NZ$501.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Majestic Hotel & Spa Barcelona?

Yep, Majestic Hotel & Spa Barcelona has a self car park for EUR 45 per day.

Are there any beaches close to Majestic Hotel & Spa Barcelona?

The closest beach to Majestic Hotel & Spa Barcelona is Barceloneta Beach (2.9 km).

Is there a spa on site at Majestic Hotel & Spa Barcelona?

Yep, Majestic Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Majestic Hotel & Spa Barcelona have a pool?

Majestic Hotel & Spa Barcelona has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open from June to September.

What makes Majestic Hotel & Spa Barcelona a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Majestic Hotel & Spa Barcelona.

Does Majestic Hotel & Spa Barcelona serve breakfast?

Yeah, buffet breakfast is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Majestic Hotel & Spa Barcelona?

No, but there's an airport shuttle that runs 24 hours a day at scheduled times for a fee.

Is there a bar or restaurant at Majestic Hotel & Spa Barcelona?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Majestic Hotel & Spa Barcelona?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Majestic Hotel & Spa Barcelona?

No, only service animals are allowed.

Majestic Hotel & Spa Barcelona Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 742 out of 1002 reviews" "
Rating 8 - Good. 154 out of 1002 reviews" "
Rating 6 - Okay. 51 out of 1002 reviews" "
Rating 4 - Poor. 25 out of 1002 reviews" "
Rating 2 - Terrible. 30 out of 1002 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stars all around for Hotel Majestic
We absolutely loved our stay at Majestic Hotel! Everything felt so upscale, and the location was perfect. We loved the luxe room & gorgeous bathroom (and oversized tub!), service provided by the staff & proximity to the site’s & restaurants. Highly recommend for anyone who loves feeling spoiled on vacation! We can’t wait to come back soon!
Stayed 3 nights in Aug 2024

10/10 Excellent

val

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, perfect location. Very friendly and professional staff. Great service. Very nice rooftop pool and bar
Stayed 6 nights in Aug 2024

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location
Perfect location on a beautiful boulevard.
Stayed 7 nights in Aug 2024

10/10 Excellent

Zhenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Nagina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very friendly staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the apartment part of the Hotel which is just across the street. We loved our stay; the place had a nice kitchen, living room and spacious rooms. The hotel is in a central area and we were able to walk to the Sagrada familia and Montjuic and ramblas. The rooftop bar is a must try. Staff were friendly and always helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff went all out to make our visit comfortable.
Stayed 2 nights in Aug 2024

8/10 Good

Shaobo

Stayed 3 nights in Aug 2024

2/10 Terrible

Jose

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Majestic has long been a hotel that feels like our home away from home, offering comfort and hospitality that we have come to cherish. However, I regret to express that during our most recent visit, the experience was marred by the performance of the front desk staff, who appeared to be among the least qualified to deliver the level of customer service we have come to expect from your esteemed establishment. Specifically, we encountered a notable lack of empathy when our requests were addressed. Rather than actively engaging with our concerns and exploring the various options available to assist us, the responses we received felt dismissive and did not reflect the personalized service that has historically characterized our experiences at The Majestic. It is our sincere hope that you will consider enhancing the training and development of your personnel. By doing so, you will empower your staff to better meet the needs of your guests and restore the high standards of service that have made The Majestic a cherished destination for many. We look forward to seeing improvements on our next visit and to once again enjoying the exceptional hospitality that has defined our previous stays.
Stayed 2 nights in Aug 2024

8/10 Good

Corin

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was beautiful and definitely had history. I had hoped for a more grand lobby experience. The new pool was fab though small and the rooftop pool was beyond tiny but nice for the kids. The room was large and much of it was nice but the furniture was very old and seemed very dirty and we didn't want the kids to sit on it and really didn't want to ourselves either -- sofas need replaced/ updated. Its in the BEST area and that was the best part probably. The place is packed and tough to get support from Concierge. The worst part was their WIFI. It was HORRIBLE. They even gave us an individual hotspot for our room and it was just as bad as hotel wifi. They definitely need to improve the WIfi. Great housekeeping staff -- They were the best part!
Stayed 6 nights in Jul 2024

2/10 Terrible

Jose

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Majestic has long been a hotel that feels like our home away from home, offering comfort and hospitality that we have come to cherish. However, I regret to express that during our most recent visit, the experience was marred by the performance of the front desk staff, who appeared to be among the least qualified to deliver the level of customer service we have come to expect from your esteemed establishment. Specifically, we encountered a notable lack of empathy when our requests were addressed. Rather than actively engaging with our concerns and exploring the various options available to assist us, the responses we received felt dismissive and did not reflect the personalized service that has historically characterized our experiences at The Majestic. It is our sincere hope that you will consider enhancing the training and development of your personnel. By doing so, you will empower your staff to better meet the needs of your guests and restore the high standards of service that have made The Majestic a cherished destination for many. We look forward to seeing improvements on our next visit and to once again enjoying the exceptional hospitality that has defined our previous stays.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Majestic has long been a hotel that feels like our home away from home, offering comfort and hospitality that we have come to cherish. However, I regret to express that during our most recent visit, the experience was marred by the performance of the front desk staff, who appeared to be among the least qualified to deliver the level of customer service we have come to expect from your esteemed establishment. Specifically, we encountered a notable lack of empathy when our requests were addressed. Rather than actively engaging with our concerns and exploring the various options available to assist us, the responses we received felt dismissive and did not reflect the personalized service that has historically characterized our experiences at The Majestic. It is our sincere hope that you will consider enhancing the training and development of your personnel. By doing so, you will empower your staff to better meet the needs of your guests and restore the high standards of service that have made The Majestic a cherished destination for many. We look forward to seeing improvements on our next visit and to once again enjoying the exceptional hospitality that has defined our previous stays.
Stayed 2 nights in Aug 2024

2/10 Terrible

jun

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The service at the roof top is rude!
Stayed 4 nights in Aug 2024

6/10 Okay

Sanjay

Travelled with family
Liked: Amenities
A great location, but be careful. Two parts of this hotel, one on the main stretch but apartments are across the road and have an earlier check out time vs the main hotel. Wooden veneer hotel keys were not the best at getting doors to open first time. In the appartment service is slow. 45 mins to request extra towels and no shower gel in one of the showers. Seating areas on entrance to the main hotel can do with a deep upholstery clean.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartments were spacious, very well equipped and very comfortable
Stayed 1 night in Aug 2024

2/10 Terrible

Jose

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Majestic has long been a hotel that feels like our home away from home, offering comfort and hospitality that we have come to cherish. However, I regret to express that during our most recent visit, the experience was marred by the performance of the front desk staff, who appeared to be among the least qualified to deliver the level of customer service we have come to expect from your esteemed establishment. Specifically, we encountered a notable lack of empathy when our requests were addressed. Rather than actively engaging with our concerns and exploring the various options available to assist us, the responses we received felt dismissive and did not reflect the personalized service that has historically characterized our experiences at The Majestic. It is our sincere hope that you will consider enhancing the training and development of your personnel. By doing so, you will empower your staff to better meet the needs of your guests and restore the high standards of service that have made The Majestic a cherished destination for many. We look forward to seeing improvements on our next visit and to once again enjoying the exceptional hospitality that has defined our previous stays.
Stayed 1 night in Aug 2024

10/10 Excellent

Mehdi, Beverly Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect. The staff were attentive and very professional. Enjoyed our stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, great spa and roof top.
Stayed 3 nights in Jul 2024

10/10 Excellent

Roderick, Salinas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Majestic.
Stayed 3 nights in Jul 2024

10/10 Excellent

Roderick, Salinas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Majestic.
Stayed 1 night in Jul 2024

6/10 Okay

Christopher, Kaiserslautern

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms not described well, surprisingly small for a deluxe king room. Would likely choose another property for my next Barcelona trip.
Stayed 2 nights in Aug 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 3 nights in Jul 2024

6/10 Okay

Paul

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Ok, wouldn’t go back.
Stayed in the apartments which were a bit shabby and not completely clean. Good location and reasonable service but expensive for the quality of the accommodation. The shower was truly awful!
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room for family of 4. Initially was surprised the apt was across the street from hotel but loves the apt configuration and kitchen area. Fitness center in hotel was very nice and modern.
Stayed 2 nights in Jul 2024