6/10 Okay
Mary M.
10 Jun 2024
Liked: Cleanliness
Disappointing stay
The beds were comfortable. The home was well- furnished. The kitchen had most items we needed, but we could have had a tea towel and a plug or bowl in the sink for washing dishes. Our mail problem was lack of hot water as there was a problem with the boiler. I left messages on the phone number I was given, but it took two days to get the hot water restored. On our third day of four I noticed a leak on the floor of the main bedroom. I reported it, but got no reply until I sent a second notification. By the time we left the floor, carpet and rug were soaked under the window. I was told the engineer was coming the following day. There were good things about the house, but the frustrations spoiled it for us.
Mary M.
Stayed 4 nights in Jun 2024