Park Hyatt St. Kitts

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Hyatt St. Kitts

Deluxe Suite, Pool Access (Plunge Pool) | Beach/ocean view
On the beach, sun-loungers, beach umbrellas, beach towels
2 outdoor pools, pool cabanas (surcharge), pool loungers
Kayaking
Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
Banana Bay, South East Peninsula, Parish of St. George, Basseterre, 265
  • Banana Bay Beach
    1 min walk
  • Cockleshell Bay
    6 min walk
  • Lion's Beach
    8 min walk
  • Newcastle (NEV-Vance W. Amory Intl.)
    80 min drive

Room options

Room, 2 Queen Beds

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Premium bedding
Bathrobes
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Shower)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Premium bedding
Bathrobes
  • Beach view
  • Sleeps 3
  • 1 King Bed

Presidential Villa

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Separate bedroom
Premium bedding
  • Sleeps 8
  • 1 King Bed

Suite (Penthouse)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

Suite, Accessible

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Beachside

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Premium bedding
Bathrobes
  • 49 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Beachside

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Premium bedding
Bathrobes
  • 49 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Suite, Beachside

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Premium bedding
  • 63 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Suite, Pool Access (Plunge Pool)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
  • 63 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Premium bedding
Bathrobes
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Shower)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Premium bedding
Bathrobes
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Premium bedding
Bathrobes
  • 49 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, Ocean View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Premium bedding
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, Pool Access (Plunge Pool)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
  • 72 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Premium bedding
Bathrobes
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Basseterre

A luxury stay in Basseterre awaits you at Park Hyatt St. Kitts. Within steps you'll find Banana Bay Beach and Lion's Beach. Highlights at this beachfront hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Sugar Mill Spa & Sanctuary can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, The Fishermans Village, is open for lunch and dinner. With 3 lounge bars and a beach bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and 24-hour gym. 7000 square feet (650 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a sauna and a children's swimming pool. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 5-property class Basseterre hotel include Cockleshell Bay and Turtle Beach.

What's nearby

  • Banana Bay Beach - 1 min walk - 0.1 km
  • Cockleshell Bay - 6 min walk - 0.5 km
  • Turtle Beach - 15 min walk - 1.3 km
  • Sandy Bank Beach - 7 min drive - 3.3 km
  • Frigate Bay Beach - 16 min drive - 12.2 km

Getting around

  • Basseterre (SKB-Robert L. Bradshaw Intl.) - 22 min drive

Restaurants

  • ‪Cafe Calypso - ‬29 min drive
  • ‪Sunshines Bar & Grill - ‬82 min drive
  • ‪Drift Restaurant & V Gallery - ‬68 min drive
  • ‪Rock Lobster - ‬28 min drive
  • ‪Chrishi Beach Club - ‬64 min drive

About this property

Park Hyatt St. Kitts

Luxury hotel on the beach, with 2 outdoor swimming pools
Some rates at Park Hyatt St. Kitts are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Park Hyatt St. Kitts, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. WiFi is free in public spaces. This Colonial hotel also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Basseterre hotel.

  • 126 guestrooms or units
  • 3 levels
  • 18 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 7000 sq ft of conference space
  • 650 sq. m of conference space
  • Built in 2017
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar on the beach
Park Hyatt St. Kitts offers 126 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

This Basseterre hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Sugar Mill Spa & Sanctuary has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 50 per person
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • Couples/private dining

Restaurants on site

  • The Fishermans Village
  • The Great House
  • The Stone Barn

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (7,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 18 buildings
  • 3 floors
  • Ballroom
  • Built in 2017
  • Colonial architecture
  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 70.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25.00 to 50.00 per person
  • Airport shuttle fee: USD 50 per person (one-way)
  • Rollaway bed fee: USD 75.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Park Hyatt St. Kitts Hotel Basseterre
Park Hyatt St. Kitts Hotel
Park Hyatt St. Kitts Basseterre
Park Hyatt St Kitts Basseterr
Park Hyatt St. Kitts Hotel
Park Hyatt St. Kitts Basseterre
Park Hyatt St. Kitts Hotel Basseterre

Frequently asked questions

What is the cancellation policy at Park Hyatt St. Kitts?

Park Hyatt St. Kitts offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Park Hyatt St. Kitts?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Park Hyatt St. Kitts on 17 Dec 2024 start from NZ$1,056.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Park Hyatt St. Kitts?

Yep, Park Hyatt St. Kitts has a free self car park and free valet parking.

Are there any beaches close to Park Hyatt St. Kitts?

Yep, Park Hyatt St. Kitts is a short 1-minute walk from Banana Bay Beach. Fun beach activities include yoga, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Park Hyatt St. Kitts?

Yep, Sugar Mill Spa & Sanctuary is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Park Hyatt St. Kitts have a pool?

Park Hyatt St. Kitts has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger.

What luxury perks are available at Park Hyatt St. Kitts?

Park Hyatt St. Kitts features 2 outdoor pools, a full-service spa and 3 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Park Hyatt St. Kitts a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Park Hyatt St. Kitts.

Is Park Hyatt St. Kitts family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Park Hyatt St. Kitts is a hit with families.

Are there hot tubs in the rooms at Park Hyatt St. Kitts?

No, but there are deep-soaking baths in the guestrooms.

Does Park Hyatt St. Kitts serve breakfast?

Sure does, buffet breakfast is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Park Hyatt St. Kitts?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Park Hyatt St. Kitts?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Park Hyatt St. Kitts?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Park Hyatt St. Kitts?

Cats and dogs are welcome at Park Hyatt St. Kitts, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 23 kg per pet.

Park Hyatt St. Kitts Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 120 out of 159 reviews" "
Rating 8 - Good. 23 out of 159 reviews" "
Rating 6 - Okay. 9 out of 159 reviews" "
Rating 4 - Poor. 4 out of 159 reviews" "
Rating 2 - Terrible. 3 out of 159 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

IOANNIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd time visiting this property. Celebrated our 20th wedding anniversary. Started the vacation off with a couples massage at the Sugar Mill spa onsite. Chef Aular prepared a fantastic and memorable anniversary dinner for us. Loved it, as always. Friendly staff. Many staff members remembered us from our prior visit last fall and made us feel most welcome. Clean and spacious rooms. Beautiful view of Nevis. Planning on going back as soon as we are able to.
Stayed 5 nights in Jul 2024

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were beyond friendly and helpful. One of the nicest hotel experiences I’ve ever had. Grounds are manicured and beautiful. Room had beautiful view and cleaned twice daily. A gem hotel and beautiful island.
Stayed 5 nights in Jul 2024

2/10 Terrible

Laughton

Stayed 1 night in Aug 2024

4/10 Poor

John

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Value for Price Isn’t There
Over $10k for a suite with 2 rooms for a week vacation is hard to justify at this resort and, frankly, St Kitts. They nickel and dime you for everything. People are nice but not friendly and not particularly skilled. The resort was mostly empty and I found it inexplicable they don’t discount some to get more people. You can have an epic vacation on St Barts for the same price.
Stayed 7 nights in Jul 2024

10/10 Excellent

eileen

Travelled with family
Liked: Amenities
The staff was consistenly friendly and attentive. The grounds were manicured and clean. No empty glasses or wet towels left. Ice water at the poolside and beachside was absolutely refreshing and the courtesy sun screen and cooling gel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING!! Property was unbelievable and the staff was top notch! We will definitely go back in the future.
Stayed 8 nights in Jun 2024

2/10 Terrible

Robert

Stayed 4 nights in Mar 2024

10/10 Excellent

Mina, Canoga Country

Stayed 7 nights in Jun 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff - specifically Oral and Terrance. Beautiful country.
Stayed 4 nights in May 2024

10/10 Excellent

Taryn

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdoor pools 😍
Stayed 5 nights in Jun 2024

10/10 Excellent

Cristina Betancourt

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property, great service, secluded. Food wasn’t great but you can always eat in town.
Stayed 5 nights in May 2024

8/10 Good

Timothy, Boynton Beach

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Dante

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The infinity pools were clean, refreshing and beautiful. The beach was very nice and quiet. I woke up early twice, to watch the sun rise over large hills. Absolutely worth it! My wife and I went with two other couples in May of 2024. I felt like we had the hotel all to our selves. It was awesome! The staff was very polite and accommodating. Next time we plan to take advantage of more complementary activities at the hotel.
Stayed 4 nights in May 2024

10/10 Excellent

Sukwon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, great swimming pool with unmatched view of Nevis. Staff is terrific!
Stayed 7 nights in Apr 2024

10/10 Excellent

Rashon Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Suzanna, short hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. It was quiet and felt very exclusive. Just wished there were more food choices and more stores. The market is cute but too small. And the other stores were never open and when they were they didn’t sell much. Gelato and smoothie hut were great.
Stayed 7 nights in Apr 2024

10/10 Excellent

Lynne, Westwood

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 7 nights in Mar 2024

6/10 Okay

Camilo

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I’m still shocked at how expensive everything was on resort. They charge 5 star major city centre prices (London, my, etc) for limited amenities and variety, while taking every opportunity to overcharge you for EVERYTHING. One Scoop of kids ice cream? $4 usd… cheapest bottle of (not great) wine? $80 usd… want to play basketball for more than 30 minutes? Oh yeah, you’ll pay for that too. I’m still trying to figure out what I paid for before arriving. Every day can easily cost you $750 usd. It was nice, but it’s still the Caribbean and this place has a mediocre beach with no amenities. I wish we would have had a better experience, but totally not worth it. Would not recommend.
Stayed 7 nights in Mar 2024

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad es muy bonita y la vista espectacular. El check in fue tardado no obstante me dieron late check out y una comida de cortesía, por lo cual quedamos agradecidos. La ducha de mano del baño se dañó e inmediatamente lo arreglaron. La respuesta ante los inconvenientes fue correcta no obstante uno no espera esos inconvenientes en un hotel de ese precio.
Stayed 1 night in Mar 2024

8/10 Good

Mark

Liked: Staff & service
Stayed 7 nights in Feb 2024

6/10 Okay

Frank

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property is beautiful and the scenery is absolutely gorgeous. However that’s about all this place has. The service is incredibly slow and not attentive. If you’re big on food, the food here was not good. Everything is very expensive for the quality of food and service. You have to put the towels on your own chairs and chase waiters and call to remind of cleaning rooms often. Not even the cocktails were good and took 30-45 minutes to get a drink. We took a ferry to Nevis at the Four Seasons for dinner and it was a huge difference in service and food and drinks. There’s even a live band at night. At Park Hyatt, it’s completely dead at 9:30pm. There was no music even during the day. It would be nice to have a bar. We got engaged here on Valentine’s Day and couldn’t ask for a better view but that’s about it. The woman in the marketplace makes the best smoothies and coffees, highly recommend just going to her for those drinks. And one girl at the pool was the most attentive. Upon checking out, we requested a car to take us to the airport and they were 30 minutes late and no one knew what they were doing. The hotel is beautiful but food and service is everything.
Stayed 5 nights in Feb 2024

8/10 Good

Hosana

Stayed 3 nights in Feb 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and quiet, if your looking for rest and relaxation this is the place
Stayed 3 nights in Feb 2024

4/10 Poor

Chelsea

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Service is absolutely poor. Nobody around to help and when they do it’s with little to no care. Food is awful. Limited options, and half the stuff on the menu isn’t available. They make substitutions without asking. Rooms are not cleaned. Floor is dirty, my feet were black from walking around the room every day. Our sheets were never changed the whole 6 day stay. Robes were stained. Scratches on the floor. Should not be considered a five star resort.
Stayed 5 nights in Feb 2024

10/10 Excellent

annette, hiram

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A price of heaven with a price off course. Will be back
Stayed 4 nights in Jan 2024