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Montigo Resorts Nongsa

5.0 star property
Elegant beach resort and 2 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Montigo Resorts Nongsa

2 outdoor pools, free pool cabanas
Exterior
Standard Villa, 1 Bedroom (Free Minibar per Stay)
Coffee/tea maker, electric kettle
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • All-inclusive
    All-inclusive
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Gym
    Gym

Explore the area

Map
Jl. Hang Lekir, Batam, Batam Island, 29400
  • Nuvasa Bay Sign
    4 min drive
  • Nongsa Pura Ferry Terminal
    4 min drive
  • Nongsa Beach
    7 min drive
  • Batam Batu Besar (BTH-Hang Nadim)
    27 min drive

Room options

View all photos for Premier Villa, 3 Bedrooms (Free Minibar per Stay)

Premier Villa, 3 Bedrooms (Free Minibar per Stay)

Premier Villa, 3 Bedrooms (Free Minibar per Stay)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Kitchenette
Fridge
Dishwasher
  • 279 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for Standard Villa, 1 Bedroom (Free Minibar per Stay)

Premium bedding, down duvets, pillow-top beds, minibar

Standard Villa, 1 Bedroom (Free Minibar per Stay)

Highlights

Furnished patio
Separate dining area
Air conditioning
HDTV
Blackout curtains
Premium bedding
Down duvet
Pillow-top bed
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Villa, 1 Bedroom, Sea View (Free Minibar per Stay)

Premier Villa, 1 Bedroom, Sea View (Free Minibar per Stay)

Premier Villa, 1 Bedroom, Sea View (Free Minibar per Stay)

Highlights

Furnished patio
Separate dining area
Air conditioning
HDTV
Blackout curtains
Premium bedding
Down duvet
Pillow-top bed
  • 83 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Villa, 2 Bedrooms, Ocean View (Seafront Villa, Free Minibar per Stay)

View from room

Deluxe Villa, 2 Bedrooms, Ocean View (Seafront Villa, Free Minibar per Stay)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Kitchenette
Dishwasher
HDTV
  • 279 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Villa, 1 Bedroom, Sea View (Free Minibar per Stay)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Villa, 1 Bedroom, Sea View (Free Minibar per Stay)

Highlights

Furnished patio
Separate dining area
Air conditioning
HDTV
Blackout curtains
Premium bedding
Down duvet
Pillow-top bed
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Villa, 2 Bedrooms (Spa, Free Minibar per Stay)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Villa, 2 Bedrooms (Spa, Free Minibar per Stay)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Kitchenette
Dishwasher
HDTV
  • 279 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Villa, 2 Bedrooms (Hill Side, Free Minibar per Stay)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Villa, 2 Bedrooms (Hill Side, Free Minibar per Stay)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Kitchenette
Dishwasher
HDTV
  • 279 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Villa, 2 Bedrooms (Hill Top, Free Minibar per Stay)

Coffee/tea maker, electric kettle

Deluxe Villa, 2 Bedrooms (Hill Top, Free Minibar per Stay)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Kitchenette
Dishwasher
HDTV
  • 278 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premier Villa, 4 Bedrooms (Free Minibar per Stay)

Premium bedding, down duvets, pillow-top beds, minibar

Premier Villa, 4 Bedrooms (Free Minibar per Stay)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Kitchenette
Dishwasher
HDTV
  • 279 sq m
  • Sleeps 8
  • 3 Double Beds and 1 Single Bed

Similar properties

Exterior
Batam Marriott Hotel Harbour Bay
Pool
Spa
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (65)
The price is NZ$814
for 1 night
includes taxes & fees
6 Nov - 7 Nov
Batam Marriott Hotel Harbour Bay

About the area

Batam

A luxury stay in Batam awaits you at Montigo Resorts Nongsa. You'll be 2.9 km (1.8 mi) from Nuvasa Bay Sign and 3.3 km (2.1 mi) from Nongsa Beach. Highlights at this beach resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at Montigo Spa can include hot stone massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, TADDS, serves international cuisine and is open for breakfast, lunch and dinner. TIIGO Beach Club is the resort's own bar, serving drinks along with light fare. Enjoy the gym, outdoor tennis court, kids' swimming pool and free pool cabanas. 2 meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free ferry terminal shuttle. .Attractions within a 30-minute drive of this 5-property class Batam resort include Batam Centre Ferry Terminal and Batam Centre.
View more Resorts in BatamOpens in a new window

What's nearby

  • Nongsa Pura Ferry Terminal - 4 min drive
  • Batam Center Shopping Area - 23 min drive
  • Batam Centre Ferry Terminal - 23 min drive
  • Batam Centre - 23 min drive
  • Nagoya Hill Mall - 28 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 27 min drive

Restaurants

  • ‪De'sands - ‬29 min drive
  • ‪NongsaPura Ferry Terminal - ‬5 min drive
  • ‪Cuppa Café - ‬30 min drive
  • ‪Kasta Coffee Shop - ‬29 min drive
  • ‪Golden View Bar - ‬30 min drive

About this property

Montigo Resorts Nongsa

Elegant beach resort and 2 outdoor swimming pools
Some rates at Montigo Resorts Nongsa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Montigo Resorts Nongsa offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 2 meeting rooms. A children's pool, a rooftop terrace, and spa services are also featured at the luxury Montigo Resorts Nongsa. Free self parking is available.

This Art Deco Batam resort is smoke free.

  • 1 floor
  • 88 guestrooms or units
  • 31 buildings
  • 2 dining venues
  • Conference rooms
  • Built in 2012
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Montigo Resorts Nongsa offers 88 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to furnished patios. This accommodation offers separate dining areas. Pillowtop beds feature down duvets and premium bedding. 40-inch LCD televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Batam resort provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Montigo Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. Guests under 13 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free ferry terminal shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Pantai
  • TADDS
  • TIIGO Beach Club
  • Warung Montigo

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • In-room babysitting
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Free pool cabanas
  • Garden
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • 31 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 14 2024 to November 15 2024 (dates subject to change):
  • One of the bars/lounges
The property will be renovating from 15 July 2024 to 30 September 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues

Alternative facilities will be available off-site during the renovation.

During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Montigo Resorts Nongsa

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Montigo Nongsa
Montigo Resorts
Montigo Resorts Hotel
Montigo Resorts Hotel Nongsa
Montigo Resorts Nongsa
Nongsa Montigo
Nongsa Resorts
Montigo Resorts Nongsa Resort
Montigo Resorts Resort
Montigo Resorts Nongsa Batam
Montigo Resorts Nongsa Batam
Montigo Resorts Nongsa Resort
Montigo Resorts Nongsa Resort Batam

Frequently asked questions

What is the cancellation policy at Montigo Resorts Nongsa?

Montigo Resorts Nongsa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Montigo Resorts Nongsa?

As of 23 Oct 2024, prices found for a 1-night stay for 2 adults at Montigo Resorts Nongsa on 2 Nov 2024 start from NZ$610.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Montigo Resorts Nongsa?

Yep, Montigo Resorts Nongsa has a free self car park.

Are there any beaches close to Montigo Resorts Nongsa?

The closest beach to Montigo Resorts Nongsa is Nongsa Beach (2.7 km).

Is there a spa on site at Montigo Resorts Nongsa?

Yep, Montigo Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Montigo Resorts Nongsa have a pool?

Montigo Resorts Nongsa has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and with a coldie from the bar.

What luxury perks are available at Montigo Resorts Nongsa?

Montigo Resorts Nongsa features 2 outdoor pools, a full-service spa and free pool cabanas. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Montigo Resorts Nongsa a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as pillowtop beds and private patios in the guestrooms, help set the scene for a romantic weekend at Montigo Resorts Nongsa.

Is Montigo Resorts Nongsa family-friendly?

You bet! With amenities such as a children's pool and supervised childcare, as well as childcare services in the guestrooms, it's no surprise that Montigo Resorts Nongsa is a hit with families.

Does Montigo Resorts Nongsa serve breakfast?

Sure does, buffet brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Montigo Resorts Nongsa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Montigo Resorts Nongsa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? One of the bars/lounges will be unavailable from October 14 2024 to November 15 2024 (dates subject to change). The property will be renovating its dining venue from July 15 2024 until September 30 2024 (completion date subject to change).

What time are check-in & check-out at Montigo Resorts Nongsa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Montigo Resorts Nongsa?

No, pets and service animals are not allowed.

Is there a golf course on site at Montigo Resorts Nongsa?

There is a golf course next to Montigo Resorts Nongsa.

Montigo Resorts Nongsa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 232 out of 441 reviews" "
Rating 8 - Good. 146 out of 441 reviews" "
Rating 6 - Okay. 41 out of 441 reviews" "
Rating 4 - Poor. 14 out of 441 reviews" "
Rating 2 - Terrible. 8 out of 441 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yee Chern, singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villa have very beautiful and scenic seafront facing.
Stayed 1 night in Jul 2024

10/10 Excellent

Vikram Singh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful resort with lot if activities to do.
Stayed 2 nights in Jun 2024

10/10 Excellent

Eddie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Montigo rocks!!
My family of 5 recently stayed at Montigo resort and though we only had a short 2D1N stay, we had the most amazing time. The villa was spacious and comfortable and we enjoyed all the facilities within the villa and around the property. But what sets the experience apart from other vacations we’ve had was the service. Every single staff member at Montigo we encountered was warm and helpful, attentive to our requests and going out of their way to make sure that we had an enjoyable stay. In particular, staff members Felli and Andry helped us a lot during our stay and treated us with so much care that prompted my son to ask me if we’re VIPs. 😊 We definitely look forward to returning soon and once again like to say a huge thank you for the fantastic experience!!
Stayed 1 night in Jun 2024

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful pool within villa. Excellent service from all resort staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family vacation spot. Lots to do!
This was our family’s first trip to Indonesia and we chose Batam. It was very convenient to get to from Singapore so we could jump right into our vacation. Ferry pick up from Montigo was nice. Check in at the lobby was very pleasant - nice welcome drink and the staff were so helpful and attentive. We stayed 2 nights and had all meals on property. Breakfast and dinner buffet were great. Lunch at Tiigo pool bar both days. We were surprised how empty the pool and beach were despite so many people at breakfast. No complaints - we basically had the whole pool area to ourselves!! All of the staff were great. Buggy transport was so helpful. Rooms were clean and spacious. Loved the sweeping views, master bathroom, and private pool
Stayed 2 nights in Jun 2024

10/10 Excellent

Norsuria

Stayed 1 night in Jun 2024

8/10 Good

Clement

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sea View
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely want to come back
Loved our stay here. Tbh, you didn’t really need to leave the villa for anything. Restaurants’ quality were all top notch, service staff were friendly and english standards were adequate. Really great place to just chill and relax for a couple of days. It does come with a price tag but at least you do get a luxurious stay so it’s worth it
Stayed 5 nights in Apr 2024

10/10 Excellent

Briettney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 2 nights in Feb 2024

10/10 Excellent

Ryan

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Kristian

Liked: Cleanliness, staff & service
Disliked: Amenities
Food was low quality - overall felt 3-4 star rather than 5
Stayed 2 nights in Jan 2024

8/10 Good

Ambre

Stayed 4 nights in Jan 2024

10/10 Excellent

FRANS

Stayed 2 nights in Dec 2023

10/10 Excellent

Xiaoxing

Stayed 3 nights in Dec 2023

10/10 Excellent

Grace

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful time at Montigo thanks to the excellent service from their staff. The activities were fun too for all different age groups and we hope to be back in the future. Thank you Monitgo. 👍
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The service there is wonderful. Even with WhatsApp , the response is extremely fast. However I believe they need to clean up some areas around the area outside the private pool which can’t be seen which has rubbish outside. The sea is also quite dirty with plastic bottles and plastic bags. Otherwise the service there is friendly and a good place to relax.
Stayed 2 nights in Jun 2023

6/10 Okay

Pierre-Emmanuel, Singapore

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room/villa offered was far away from matching ANY of the pictures from the advertisement. Same for the pool side. We had to ask to have side bed lamps, and transat by the pool. Nothing was provided. The staff tho did a good job accommodating after the request. Overall the staff is very nice and helpful here. Food selection overall was so-so. Except the breakfast bread we found really good. But the buffet breakfast was usually too crowded and simple food like scramble eggs were a mix of over cooked eggs 2 out of 3 mornings. Local options like Roti paratha were also far from great. (Basically eggs between 2 crepes). We found the evening dinner at the main restaurant fairly noisy between the local band playing, the music from the restaurant and some party/karaoke next door. Overall very disappointing stay, aside from the attentive and helpful staff.
Stayed 3 nights in Jun 2023

10/10 Excellent

Heng Swee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are friendly. Always greet with smile. Prompt in arranging buggy pick up. Room and pool are clean.
Stayed 2 nights in Jun 2023

8/10 Good

Derrick

Stayed 1 night in May 2023

10/10 Excellent

Lexise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Resort but very fast from city area.
Stayed 2 nights in Jun 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointing stay
Pros: 1. Most of the staff we encountered were friendly. Kudos to the team of staff who tried their best to keep us dry on a rainy day and cleaned our luggages at the lobby and at our villa 2. Also, kudos to Erwin and Herdika from the housekeeping team. Erwin went beyond the call of duty and was willing to share his personal number so that I can contact him directly if I needed any supplies 3. Staff were swift in attending to our feedbacks 4. Good selection and quality of food for buffet breakfast on an off-peak day Cons: 1. Slippers supplied by the hotel does not have a good grip. I fell down in the toilet and in the living area 2. We had to wait for more than 15 mins for a buggy to pick us up during the peak season 3. 2 screws were found at the bottom of the swimming pool in our villa 4. Cupboard doors and many of the sliding doors around the villa were hard to slide 5. Water pressure was low after taking a Jacuzzi bath. Water was not hot too 6. Despite using the repellent, there are still many mosquitos, bees and ants around the villa. Surprised to find a dead cockroach in the living area too 7. Some of the lights in the villa are not working 8. There is only 1 aircon and a fan to cool the living area. It is unable to cool the area on a hot day 9. Some of the furnishing or equipment in our villa shows signs of wear and tear Certainly not value for money given the price we paid for a 3-bedroom villa. Basically, the property must undergo extensive maintenance in order to
Stayed 3 nights in May 2023

10/10 Excellent

Shreedhar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and very friendly staff whi are always striving to make you feel welcome and comfortable. Additionally the best food and spa experience..

10/10 Excellent

Xiangling Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
A resort with most of the things you need including restaurants and spa, thoughtful and responsive service and friendly staff. A good place to stay just to chill for 2 days and enjoy the pool and facilities. My feedback will be that the prices are very close to Singapore pricing, expensive by Batam standards. Note that there are no other food options or shopping around. Heading out to the city or mall will take you 40-45mins and the only means of transport is through booking a car at the concierge, as Gojek is not permitted. If you have a driver, they can come in to pick you.
Stayed 2 nights in Mar 2023