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Swiss-Belhotel Harbour Bay

3.5 star property
Bayside hotel with 2 restaurants and full-service spa

Photo gallery for Swiss-Belhotel Harbour Bay

Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Lobby
Presidential Suite, 1 King Bed, Sea View
Minibar, in-room safe, desk, blackout curtains
Winery

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Gym
  • Pool
  • Room service
The current price is NZ$116
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
Jl. Duyung, Sei Jodoh Batu Ampar, Batam, Batam Island, 29432
  • Harbour Bay Ferry Terminal
    ‪10 min walk‬
  • Nagoya Hill Mall
    ‪2 min drive‬
  • Grand Batam Mall
    ‪3 min drive‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪28 min drive‬

Room options

View all photos for Presidential Suite, 1 King Bed, Sea View

Presidential Suite, 1 King Bed, Sea View

Presidential Suite, 1 King Bed, Sea View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 109 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Minibar, in-room safe, desk, blackout curtains

Deluxe King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Deluxe

Grand Deluxe

Grand Deluxe

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Rainfall showerhead
Bathrobes
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Suite Non smoking

Minibar, in-room safe, desk, blackout curtains

Presidential Suite Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room Non smoking

Minibar, in-room safe, desk, blackout curtains

Grand Deluxe Room Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room 2 Single bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room 2 Single bed

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Grand Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Grand Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Non smoking

Minibar, in-room safe, desk, blackout curtains

Junior Suite Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room 1 King bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room 1 King bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

Batam Marriott Hotel Harbour Bay

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (82)
The price is NZ$369
for 1 room
includes taxes & fees
13 Mar - 14 Mar
Batam Marriott Hotel Harbour Bay

About the area

Batam

At Swiss-Belhotel Harbour Bay you'll be within a 10-minute walk of Harbour Bay Ferry Terminal and 1.7 km (1 mi) from Nagoya Hill Mall. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .The restaurant, Chinese Restaurant, serves Chinese cuisine and is open for lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, sauna and pool loungers. Meeting rooms, a business centre, and limo/town car service are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free shopping centre shuttle. .With a stay at this 3.5-property class Batam hotel, you'll be 8.4 km (5.2 mi) from Batam Centre Ferry Terminal.

What's nearby

  • Harbour Bay Ferry Terminal - 10 min walk
  • Nagoya Hill Mall - 2 min drive
  • Grand Batam Mall - 3 min drive
  • BCS Mall - 4 min drive
  • Batam Centre Ferry Terminal - 8 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 28 min drive

Restaurants

  • ‪Wey Wey Seafood - ‬8 min walk
  • ‪Top 21 Resto & Lounge - ‬11 min walk
  • ‪Morning Bakery Harbour Bay - ‬5 min walk
  • ‪Golden Palace - ‬6 min walk
  • ‪Starbucks - ‬9 min walk

About this property

Swiss-Belhotel Harbour Bay

Bayside hotel with 2 restaurants and full-service spa
Swiss-Belhotel Harbour Bay offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A fitness centre, spa services, and a terrace are also featured at the business-friendly Swiss-Belhotel Harbour Bay. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Batam hotel.

  • 179 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2012
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Swiss-Belhotel Harbour Bay offers 179 air-conditioned accommodations with DVD players and minibars. 32-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service
  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Weekday buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 180,000 for adults and IDR 90,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chinese Restaurant
  • Lobby Lounge and Bar
  • Swiss Cafe

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • Sauna

Family friendly

  • DVD player
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height desk
  • Phone accessibility kit
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swiss-Belhotel Harbour Bay

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 500000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 150000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 150000

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 180000 for adults and from IDR 90000 for children
  • Airport shuttle fee: IDR 205000 per vehicle
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Swiss-Belhotel Harbour Bay
Swiss-Belhotel Harbour Bay Batam
Swiss-Belhotel Harbour Bay Hotel
Swiss-Belhotel Harbour Bay Hotel Batam

Frequently asked questions

Is parking available at Swiss-Belhotel Harbour Bay?

Yep, Swiss-Belhotel Harbour Bay has a free self car park and free extended parking.

How much does it cost to stay at Swiss-Belhotel Harbour Bay?

As of 27 Feb 2025, prices found for a 1-night stay for 2 adults at Swiss-Belhotel Harbour Bay on 9 Mar 2025 start from NZ$115.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Swiss-Belhotel Harbour Bay?

The closest beach to Swiss-Belhotel Harbour Bay is Nongsa Beach (11 km).

Is there a spa on site at Swiss-Belhotel Harbour Bay?

Yep, there is an onsite spa at Swiss-Belhotel Harbour Bay. You'll enjoy services like massages.

Does Swiss-Belhotel Harbour Bay have a pool?

Swiss-Belhotel Harbour Bay has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at Swiss-Belhotel Harbour Bay?

Swiss-Belhotel Harbour Bay features a full-service spa, an outdoor pool and 2 restaurants.

What makes Swiss-Belhotel Harbour Bay a romantic place to stay?

Al fresco dining and couples dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Swiss-Belhotel Harbour Bay.

Is Swiss-Belhotel Harbour Bay family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Swiss-Belhotel Harbour Bay is a hit with families.

Does Swiss-Belhotel Harbour Bay serve breakfast?

Yeah, buffet breakfast is offered on weekdays from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Swiss-Belhotel Harbour Bay?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Swiss-Belhotel Harbour Bay?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Swiss-Belhotel Harbour Bay?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Swiss-Belhotel Harbour Bay?

No, pets and service animals are not allowed.

Swiss-Belhotel Harbour Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 228 out of 541 reviews
Rating 8 - Good. 234 out of 541 reviews
Rating 6 - Okay. 54 out of 541 reviews
Rating 4 - Poor. 16 out of 541 reviews
Rating 2 - Terrible. 9 out of 541 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice stay
The staff are warm and made one feel welcomed. They provided prompt service, for example, they were fast when we asked for extra pillow. Moreover, the hotel location is within walking distance from the ferry terminal. The downside is that the water pressure seemed inconsistent and appeared slightly weak, especially for shower. It would be great if the room carpet is being vacuumed during room cleaning.
Stayed 2 nights in Nov 2024

8/10 Good

KAI YUN KATE

Stayed 1 night in Nov 2024

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff. Clean location, close to ferry terminal
Stayed 1 night in Nov 2024

8/10 Good

KAI YUN KATE

Liked: Staff & service
Nil
Stayed 3 nights in Nov 2024

10/10 Excellent

Pierre-Luc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hôtel in Batam by far! Excellent service and clean !
Stayed 8 nights in Sep 2024

10/10 Excellent

Azmi

Liked: Cleanliness, staff & service, property conditions & facilities
I like aboutvthe hospitality of the staff and the hotel is close to the ferry terminal for my transit on business. Thank you.
Stayed 1 night in Aug 2024

8/10 Good

Dezmun

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Should upgrade with smart TV
Stayed 2 nights in Sep 2024

10/10 Excellent

Boon Chong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Eric

Stayed 1 night in Jun 2024

8/10 Good

JANE ENGPING

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and big. Staff are friendly and polite.
Stayed 3 nights in Jun 2024

2/10 Terrible

Emmanuel

Stayed 1 night in May 2024

8/10 Good

Victor

Stayed 1 night in Mar 2024

10/10 Excellent

Subramaniam

Travelled with family
Liked: Cleanliness
Very accessible. Great for a weekend getaway!
Stayed 1 night in Mar 2024

10/10 Excellent

Wayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable from Ferry service, clean and tidy with large rooms. While hotel is extending and construction taking place it did not impinge on our stay. Breakfast included was a very large selection of food options. Taxis' and Grab transport was close
Stayed 9 nights in Feb 2024

8/10 Good

Nur Elissa

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast buffet can be improved. Cleaniness wise, average but better than majority of the hotels in Batam.
Stayed 2 nights in Feb 2024

10/10 Excellent

Hong Hwee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. It’s a very pleasure experience.
Stayed 2 nights in Dec 2023

8/10 Good

HARIKRISHNAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice hotel to stay. Walking distance to the harbour and seafood restaurants and night clubs. Hotel is clean and comfortable. Many choices for breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Melvyn

Business traveller
Liked: Cleanliness, staff & service, room comfort
Overview of hotel facilities and staff
All staff are friendly, room well maintained including cleanliness . Good facilities provide
Stayed 9 nights in Dec 2023

8/10 Good

Nicholas

Liked: Cleanliness, property conditions & facilities
Hi, Overall the hotel was fantastic is just the bed very itchy and the bedsheet very rough and uncomfortable to sleep in and the air in the room was very dry ,my wife and I have an uncomfortable breathing and cough.
Stayed 2 nights in Dec 2023

10/10 Excellent

Zuri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out processes are fast and smooth. Room is clean and spacious. Hotel is just a walking distance to restaurants, spa and wellness centres and convenience stores.Suitable for a short getaway and if want to stay nearby the Habour Bay ferry terminal.
Stayed 1 night in Nov 2023

10/10 Excellent

SING SHI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to be staying here, everything is wonderful. Especially the staff, always smiling, always welcoming.
Stayed 2 nights in Oct 2023

8/10 Good

KWEK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Opposite hotel, massage available and around the area there are dinning options.
Stayed 1 night in Aug 2023

10/10 Excellent

Ee Chieng

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel at harbour bay conveniently located near harbour bay ferry terminal. with lots of dining options and amenities around. lots of people strolling and jogging during evening. room is spacious, clean and quiet. stuff is very polite and customer orientated.
Stayed 1 night in Aug 2023

10/10 Excellent

Xiaoqing

Travelled with family
Liked: Cleanliness, staff & service
location is very convenient
Stayed 1 night in Aug 2023