Swissotel - accommodation in Batam

All staffs are very friendly, courteous and very helpful. Me, my wife feels so good.

Had a pleasant 2N stay at the hotel. The service from the front reception to bell boy is excellent. Was greeted by Mr Willy who is very friendly and patiently responded to my questions on my room request. Very pleased to note that my room was available before checkin time and my special request has been satisfied. I highly recommend this hotel for it's excellent service, great location and eco friendliness (no use of plastic and having recycling bins at all levels).

amazingly spacious and nice decoration though it looks a bit old. The facilities can be improved. The breakfast is just normal and food is run out of quite fast due to crowd of guests. Lotte is just opposite to the hotel and convenience for grocery shopping.