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Fairmont Beijing

5.0 star property
Art Deco hotel with 2 restaurants and full-service spa

Photo gallery for Fairmont Beijing

Exterior
3 bars/lounges, lobby lounge
Presidential Suite - Free Fairmont Gold Lounge Benefits | View from room
Garden
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • 24/7 front desk
  • Gym
The current price is NZ$252
includes taxes & fees
22 Mar - 23 Mar

Explore the area

Map
No.8 Yong An Dong Li, Jian Guo Men Wai, Avenue, Chaoyang District, Beijing, Beijing, 100022
  • Wangfujing Street
    ‪4 min drive‬
  • Tiananmen Square
    ‪5 min drive‬
  • Forbidden City
    ‪6 min drive‬
  • Beijing (PEK-Capital Intl.)
    ‪45 min drive‬

Room options

View all photos for Fairmont Gold Junior Suite - Free Fairmont Gold Lounge Benefits

Fairmont Gold Junior Suite - Free Fairmont Gold Lounge Benefits

Fairmont Gold Junior Suite - Free Fairmont Gold Lounge Benefits

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
HDTV
Pillow menu
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Fairmont Gold Room - Free Fairmont Gold Lounge Benefits

Minibar, in-room safe, individually decorated, individually furnished

Fairmont Gold Room - Free Fairmont Gold Lounge Benefits

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
HDTV
Pillow menu
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room (Hollywood)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Twin Room (Hollywood)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Pillow menu
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Pillow menu
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold Grand Suite - Free Fairmont Gold Lounge Benefits

Fairmont Gold Grand Suite - Free Fairmont Gold Lounge Benefits

Fairmont Gold Grand Suite - Free Fairmont Gold Lounge Benefits

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
HDTV
Pillow menu
  • 125 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Pillow menu
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Fairmont Gold, Junior Suite, 1 Double Bed, Non Smoking

Fairmont Gold, Junior Suite, 1 Double Bed, Non Smoking

Fairmont Gold, Junior Suite, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Pillow menu
Separate bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Fairmont Gold, Basic Twin Room, Non Smoking

Minibar, in-room safe, individually decorated, individually furnished

Fairmont Gold, Basic Twin Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Pillow menu
Blackout curtains
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Fairmont Gold Signature Suite - Free Fairmont Gold Lounge Benefits

Minibar, in-room safe, individually decorated, individually furnished

Fairmont Gold Signature Suite - Free Fairmont Gold Lounge Benefits

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
HDTV
Pillow menu
  • 86 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite Hollywood Twin - Free Fairmont Gold Lounge Benefits

Signature Suite Hollywood Twin - Free Fairmont Gold Lounge Benefits

Signature Suite Hollywood Twin - Free Fairmont Gold Lounge Benefits

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
HDTV
Pillow menu
  • 86 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite - Free Fairmont Gold Lounge Benefits

Minibar, in-room safe, individually decorated, individually furnished

Presidential Suite - Free Fairmont Gold Lounge Benefits

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
HDTV
Pillow menu
  • 211 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite - Free Fairmont Gold Lounge Benefits

Minibar, in-room safe, individually decorated, individually furnished

Signature Suite - Free Fairmont Gold Lounge Benefits

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
HDTV
Pillow menu
  • 86 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

About the area

Beijing

A luxury stay in the heart of Beijing awaits you at Fairmont Beijing. You'll be 3.6 km (2.3 mi) from Wangfujing Street and 5.2 km (3.3 mi) from Tiananmen. Highlights at this Art Deco hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .A relaxing day at Willow Stream Spa can include massages, body scrubs and facials along with aromatherapy and hydrotherapy. The restaurant, Lunar 8, serves Chinese cuisine and is open for breakfast, lunch and dinner. Lobby Lounge Bar is the hotel's own lobby lounge. Enjoy the indoor swimming pool, gym and sauna as well as access to bike hire. 1507 square feet (140 square metres) of event facilities include 2 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Downtown Beijing hotel include Temple of Heaven and Forbidden City.

What's nearby

  • Wangfujing Street - 4 min drive - 4.1 km
  • Temple of Heaven - 5 min drive - 5.3 km
  • Tiananmen Square - 5 min drive - 4.9 km
  • Tiananmen - 5 min drive - 5.3 km
  • Forbidden City - 6 min drive - 5.7 km

Getting around

  • Beijing East Station - 5 min drive
  • Yong'anli Station - 6 min walk
  • Beijing (PEK-Capital Intl.) - 45 min drive

Restaurants

  • ‪Lunar 8 - ‬2 min walk
  • ‪C.L.V. Cafe塞拉维咖啡 - ‬3 min walk
  • ‪凤爪王 - ‬2 min walk
  • ‪小野屋 - ‬3 min walk
  • ‪香草云南原生态火锅 - ‬7 min walk

About this property

Fairmont Beijing

Art Deco hotel with 2 restaurants and full-service spa
Fairmont Beijing offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

A business centre, 2 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1507 square feet (140 square metres) and includes a conference centre. A sauna, spa services, and multilingual staff are also featured at the luxury Fairmont Beijing. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This Art Deco Beijing hotel is smoke free.

  • 1 building
  • 222 guestrooms or units
  • 23 levels
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 1507 sq ft of conference space
  • 140 sq. m of conference space
  • Built in 2010
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
Fairmont Beijing offers 222 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. A pillow menu is available. 55-inch flat-screen televisions come with cable channels and pay-per-view films. Espresso makers and minibars are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Beijing hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Willow Stream Spa has 12 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, German, Italian, Japanese

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Lobby

Conrad Beijing

  • Pool
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  • Free WiFi
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4.6 out of 5, Wonderful, 273 reviews
The price is NZ$308
includes taxes & fees
16 Mar - 17 Mar
Conrad Beijing

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (CNY 144 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 for adults and CNY 228 for children
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge Bar
  • Lunar 8
  • The Cut

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (1,507 square foot of space)

Outdoors

  • Garden

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Sign language-capable staff
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 10 October to 15 October:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fairmont Beijing

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 575.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 228 for adults and from CNY 228 for children
  • Airport shuttle fee: CNY 700 per vehicle (one way)
  • Self-parking fee: CNY 144 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 575.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Beijing Fairmont
Beijing Fairmont Hotel
Fairmont Beijing
Fairmont Beijing Hotel
Fairmont Hotel Beijing
Hotel Fairmont Beijing
Fairmont Beijing Hotel Beijing
Fairmont Beijing Hotel
Fairmont Beijing Beijing
Fairmont Beijing Hotel Beijing

Frequently asked questions

What is the cancellation policy at Fairmont Beijing?

Fairmont Beijing offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Beijing?

As of 15 Mar 2025, prices found for a 1-night stay for 2 adults at Fairmont Beijing on 22 Mar 2025 start from NZ$252.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Beijing?

Yep, Fairmont Beijing has a self car park for CNY 144 per day.

Is there a spa on site at Fairmont Beijing?

Yep, Willow Stream Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Fairmont Beijing have a pool?

Fairmont Beijing has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Fairmont Beijing?

Fairmont Beijing features a full-service spa, a health club and an indoor pool. All guestrooms come with 24-hour room service and espresso makers.

What makes Fairmont Beijing a romantic place to stay?

Couples spa treatments and a bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Fairmont Beijing.

Does Fairmont Beijing serve breakfast?

Yeah, buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Fairmont Beijing?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Fairmont Beijing?

Yep, you can grab a meal at Fairmont Beijing's onsite restaurant that serves Chinese cuisine.

What time are check-in & check-out at Fairmont Beijing?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Fairmont Beijing?

No, pets and service animals are not allowed.

Fairmont Beijing Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 245 out of 389 reviews
Rating 8 - Good. 101 out of 389 reviews
Rating 6 - Okay. 25 out of 389 reviews
Rating 4 - Poor. 9 out of 389 reviews
Rating 2 - Terrible. 9 out of 389 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Tay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Wai Kwan Jeff

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very few shops around the property
Stayed 3 nights in Nov 2024

10/10 Excellent

Kuang-Chieh

Travelled with group
Liked: Property conditions & facilities
Disliked: Amenities
Everything is as expected from a five star hotel!
Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

Stayed 3 nights in Oct 2024

10/10 Excellent

Scott

Stayed 4 nights in Nov 2024

8/10 Good

Jeevan

Liked: Cleanliness, staff & service, property conditions & facilities
Over all good
Stayed 4 nights in Nov 2024

10/10 Excellent

Frank

Stayed 2 nights in Nov 2024

10/10 Excellent

PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great value
Great location with easy access to the city center. Excellent breakfast and friendly staff. Big room with comfortable beds and great view. Hotel lobby and hall way are in excellent condition.
Stayed 2 nights in Nov 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was pleasent and comfortable.
Stayed 4 nights in Oct 2024

8/10 Good

Moneeba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, clean, comfy, great service, bad food.
Very clean. Huge rooms and really nicely decorated and spaced. Bed is super nice. The bathrooms need a bit of work. My shower and bidet was not working properly. The real minus is the food - really bad.
Stayed 3 nights in Oct 2024

10/10 Excellent

Don, Taguig

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 7 nights in Oct 2024

6/10 Okay

alex

Travelled with group
Liked: Staff & service
Our shower was a little moldy and our toilet barely flushed. Some unfinished work and exposed concrete. Thought the fairmont would be a little better.
Stayed 4 nights in Oct 2024

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
I generally liked the experience. The hotel is beautiful and well connected. The service is at high level and the staff is kind and available to help. The only negative note is the lack of English understanding by most of the staff.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wire and I recently stayed at the Fairmont Beijing Hotel for 4 days. The hotel is beautifully designed, and the hotel staff were able attentive. Our room is spacious and elegantly furnished (it even comes with a massage chair). Overall, it was a wonderful experience.
Stayed 4 nights in Aug 2024

2/10 Terrible

Ashutosh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible checkin experience...the satff was not bothered. The room is very dingy and very old . The lobby is not fit for a five hotel. Very dead lobby.
Stayed 1 night in Aug 2024

6/10 Okay

Lynda

Travelled with family
The room we stayed in was a bit dusty and smelled of smoke.
Stayed 4 nights in Jul 2024

10/10 Excellent

Zaynab

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very goof
Stayed 7 nights in Jul 2024

10/10 Excellent

Dani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Sheila, Cambridge

Business traveller, Travelled with partner
Liked: Cleanliness
The hotel is very convenient for a one-night stay and relatively close to Beijing international airport. The entrance foyer is attractive and the room and bath were well designed. The bed was exceptionally comfortable and breakfast was above average. However, the place seemed run down and poorly maintained: older carpeting, bedside light didn't work, no body lotion, very slow hot water. Also, slightly more English competence would be helpful for international guests.
Stayed 1 night in Jun 2024

10/10 Excellent

zuwei, Sevenoaks

Stayed 1 night in Jun 2024

10/10 Excellent

Lili

Travelled with family and small children, Travelled with group
Liked: Amenities
I love this hotel, this is second we stayed there when I visited Beijing. I will still choose it when I go next time. It is in good location, stuff are nice, room it is awesome, I loved it!
Stayed 4 nights in Jun 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and friendly staff members. Good experience!
Stayed 3 nights in May 2024

6/10 Okay

Michael

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Erm. This was unlike any other Fairmonts I've stayed at elsewhere around the world. The hard product is solid. The rooms are large and well-equipped. The gym is excellent and I even checked out the pool. Large bathroom was great. The soft product was sort of how I imagined hotels in North Korea are like. Stern, cold, minimal. Each staff member we saw felt like they were there more to monitor us and our movements than to provide welcoming, warm service. No smiles. One-word check-in. Frigid. Beijing hotels are subject to an absurd regulation that the aircon temperature can't be set lower than 26 degrees in summer - so every where here is hot - rooms, gym, etc. Not great. We weren't asked for a card/deposit when we checked in so had to pay on demand for room service. Not exactly Fairmont standard. Minimal toiletries in the bathroom and nothing for the bath itself, which was a shame as it was a great bathroom. Gym/spa staff were good - after barking at you for your room number each time you enter. Using the nice pool was a bit weird. I was the only person in the pool one day and the attendant stood staring at me the whole time. Big brother was real. Location was good. Easy to get Didi taxis/cars whenever you need them. I don't know if the central Fairmont brand has ever had any hands-on involvement in this property, but it didn't feel that way. I recommend they do so soon, or they may as well take their name off it completely.
Stayed 2 nights in Jun 2024

10/10 Excellent

DAVID ELIAS RINCON

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, service and comfort
Stayed 3 nights in May 2024