Ratings based on 137 Verified Reviews

Real reviews from guests who’ve stayed
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

Highly recommended

Posted 20 Mar. 2024 on Hotels
Great location, the bed is very comfortable and all the staff are very helpful and approachable. Particularly concierge services helped me a lot (received the post for me before I arrived and ordered the taxi for cash payment since they worried I didn't have Alipay.) This will be my priority choice when I stay in Beijing again.
Comment from Hotel Management
26 Mar. 2024 by YIWANG7465 , Hotel Management
Dear Guest,It is with great pleasure that you have enjoyed your stay at The Kunlun Beijing. Hotel have good location,transportation, travel and shopping are very convenient. At the same time, the hotel will continue to provide guests with considerate service. We look forward to your coming again.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 17 Mar. 2024 on Hotels
5 out of 5
by A verified traveller

Posted 20 Feb. 2024 on Orbitz
Hotel staff was friendly and helpful, The concierge staff helped us call transportation several times, the Restaurant staff was excellent and eager to serve, not to mention very friendly and personable. We ate breakfast often(almost every day) in the Heavenly Jin restaurant at the top of the hotel and it was so relaxing and enjoyable. Probably one of our favorite aspects of that trip. Well done. I hope we can go back there.
Comment from Hotel Management
23 Feb. 2024 by YIWANG7465 , Hotel Management
Dear guest!Thank you for your favorite of The Kunlun Beijing and your praise of the staff. We will continue to maintain the quality of service. We look forward to your coming again.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 1 Jul. 2023 on Hotels
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 28 Nov. 2021 on Hotels
5 out of 5
by A verified traveller

Posted 5 May 2021 on Hotels
A lot of the restaurants were closed, I spent a long time trying to get up to the 29th floor but there were no signs telling me it was closed.
5 out of 5
by A verified traveller from C.I.

Posted 30 Apr. 2019 on Expedia
The breakfast is Fantastic, good service and location, excellent hotel.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 30 Apr. 2019 on Hotels
5 out of 5
by A verified traveller from Vancouver. BC. Canada

Posted 24 Sep. 2018 on Expedia
Well. Established. Hotel built approx 40 yrs ago - very large - staff attentive Rooms large & tastefully decorated ... many amenities in bathroom - comfortable close to metro station
2 out of 5
by A verified traveller from ohio

Nice hotel but very difficult staff.

Posted 18 Nov. 2017 on Expedia
None of the staff was very fluent in English making it difficult to get issues resolved. Very expensive on everything. Just to sit in the lobby you have to buy tea at 100 RMB otherwise you have to stand. Their breakfast is $35 USD. Don’t waste your money. The breakfast was horrible and completely over priced.
Comment from Hotel Management
22 Nov. 2017 by vivian, Hotel Management
Thank you for taking time to write about your stay with us. We highly appreciate all your advices and suggestions about our service. We have already transferred your comments to relevant departments and let them notice that on service skills training. It is comments like yours that help us improve our training and the service we provide to our future guests. I truly hope we will have the honor of welcoming you back sometime soon!