SO/ Sofitel Mauritius

5.0 star property
Beachfront resort with relaxing spa services
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for SO/ Sofitel Mauritius

Exterior
Aerial view
Family Villa, 1 King Bed, Private Pool, Beachfront (SO, Private Garden, Plunge pool)
2 restaurants, breakfast, lunch, dinner served; seafood
Couples treatment room(s), hot tub, steam room, Turkish bath/hammam

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Hot tub
    Hot tub

Explore the area

Map
Royal Road, Bel Ombre, 61008
  • Bel Ombre Beach
    3 min drive
  • Frederica Nature Reserve
    9 min drive
  • Saint Felix Public Beach
    9 min drive
  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    60 min drive

Room options

Villa, 2 Bedrooms, Private Pool, Beachfront (SO VIP, Living Room, Private Garden)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 230 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed

Suite, 1 King Bed, Terrace, Garden View (SO Suite, Sea facing)

Highlights

Patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 King Bed, Terrace, Garden View (SO Family - Sea facing)

Highlights

Patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Terrace, Garden View (SO Suite -Sea Facing)

Highlights

Patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Villa, 1 King Bed, Private Pool, Beachfront (SO Beach, Private Garden,Plunge Pool)

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
  • 100 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Family Villa, 1 King Bed, Private Pool, Beachfront (SO, Private Garden, Plunge pool)

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
  • 110 sq m
  • Beach view
  • Sleeps 5
  • 1 King Bed

Similar properties

About the area

Bel Ombre

A luxury stay in Bel Ombre awaits you at SO/ Sofitel Mauritius. You'll be 2.4 km (1.5 mi) from Bel Ombre Beach and 3.8 km (2.4 mi) from Frederica Nature Reserve. Highlights at this beachfront resort include 2 restaurants, a full-service spa and an outdoor swimming pool. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the hot tub and steam room. The restaurant, La Plage, serves seafood and is open for lunch and dinner. Le Takamaka is the resort's own cocktail bar, serving drinks along with lunch and dinner. Spend the day at the beach where you'll find free cabanas, and enjoy the 2 outdoor tennis courts and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and a Turkish bath/hammam. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Bel Ombre resort, you'll be 4.4 km (2.7 mi) from Saint Felix Public Beach and 4.6 km (2.9 mi) from Heritage Golf Club.

What's nearby

  • Bel Ombre Beach - 3 min drive
  • Heritage Golf Club - 5 min drive
  • Saint Felix Public Beach - 9 min drive
  • Black River Gorges National Park - 11 min drive
  • Riambel Beach - 13 min drive

Getting around

  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.) - 59 min drive

Restaurants

  • ‪C Beach Club - ‬5 min drive
  • ‪Le Palmier A Le Telfair Golf & Spa Resort - ‬5 min drive
  • ‪Le Château De Bel Ombre - ‬5 min drive
  • ‪Rum Shed - ‬7 min drive
  • ‪Infinity Blue At Heritage Awali Golf & Spa Resort - ‬5 min drive

About this property

SO/ Sofitel Mauritius

Beachfront resort with relaxing spa services
Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at SO/ Sofitel Mauritius such as a complimentary children's club and an outdoor pool.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Art Deco resort also offers a children's pool, outdoor tennis courts and a health club. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Bel Ombre resort.

  • 92 guestrooms or units
  • 2 dining venues
  • Built in 2010
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
SO/ Sofitel Mauritius offers 92 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished patios. This accommodation offers separate sitting areas. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Breakfast available for a fee
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • La Plage
  • Le Flamboyant
  • Le Takamaka

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

More

  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 100
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 100
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 30 2024 to October 25 2024 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 130
  • Christmas Eve (24 December) Gala Dinner per child: EUR 55 (from 3 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 190
  • New Year's Eve (31 December) Gala Dinner per child: EUR 80 (from 3 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per vehicle (one way)
  • Early check-in fee: EUR 100 (subject to availability)
  • Late check-out fee: EUR 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mauritius Sofitel
Mauritius Sofitel So
So Mauritius
So Mauritius Sofitel
So Sofitel
So Sofitel Mauritius
Sofitel Mauritius
Sofitel Mauritius So
Sofitel So Hotel Mauritius
SO Sofitel Mauritius Hotel Bel Ombre
Sofitel So Mauritius Bel Ombre Hotel Bel Ombre
SO Sofitel Mauritius Hotel
SO Sofitel Mauritius Bel Ombre
Sofitel So Mauritius
SO Sofitel Mauritius Resort Bel Ombre
SO Sofitel Mauritius Resort
SO Sofitel Mauritius
SO/ Sofitel Mauritius Resort
SO/ Sofitel Mauritius Bel Ombre
SO/ Sofitel Mauritius Resort Bel Ombre

Frequently asked questions

What is the cancellation policy at SO/ Sofitel Mauritius?

SO/ Sofitel Mauritius offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SO/ Sofitel Mauritius?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at SO/ Sofitel Mauritius on 1 Dec 2024 start from NZ$735.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SO/ Sofitel Mauritius?

Yep, SO/ Sofitel Mauritius has a free self car park and free valet parking.

Are there any beaches close to SO/ Sofitel Mauritius?

The closest beach to SO/ Sofitel Mauritius is Le Morne Beach (14.4 km).

Is there a spa on site at SO/ Sofitel Mauritius?

Yep, there is an onsite spa at SO/ Sofitel Mauritius. It has a hot tub and a steam room. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as beachside massages.

Does SO/ Sofitel Mauritius have a pool?

SO/ Sofitel Mauritius has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 24 hours.

What luxury perks are available at SO/ Sofitel Mauritius?

SO/ Sofitel Mauritius features a full-service spa, a health club and an outdoor pool. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes SO/ Sofitel Mauritius a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at SO/ Sofitel Mauritius.

Is SO/ Sofitel Mauritius family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as children's books and childcare services in the guestrooms, it's no surprise that SO/ Sofitel Mauritius is a hit with families.

Is there a free airport shuttle available at SO/ Sofitel Mauritius?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at SO/ Sofitel Mauritius?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? One of the dining venues will be unavailable from September 30 2024 to October 25 2024 (dates subject to change).

What time are check-in & check-out at SO/ Sofitel Mauritius?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at SO/ Sofitel Mauritius?

No, pets are not allowed.

Is there a golf course on site at SO/ Sofitel Mauritius?

There is a golf course next to SO/ Sofitel Mauritius.

SO/ Sofitel Mauritius Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 124 out of 205 reviews" "
Rating 8 - Good. 53 out of 205 reviews" "
Rating 6 - Okay. 17 out of 205 reviews" "
Rating 4 - Poor. 5 out of 205 reviews" "
Rating 2 - Terrible. 6 out of 205 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Osman

Liked: Cleanliness, staff & service, property conditions & facilities
They hotel service was great
Stayed 1 night in Jul 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best vacation my wife and I have had hands down. We have traveled the world since we were both young adults and we could not have been happier. Great resort and great people!
Stayed 12 nights in Nov 2023

6/10 Okay

Max

Liked: Staff & service, room comfort
Not 5* luxury
We felt it was more representative of a 4* stay than 5* hotel. We stayed in a suite, and the room was tired and needed updating. Nowhere to hang towels, plugs not working, no curtains for the patio area so was awaken at first light. And despite saying there were two restaurants, with half board you had to pay for the other. So you are restricted to the buffet, which is limited in size and the food was repetitive. The price of drinks was very high. A pint of beer was £8 and a single shot of liqueur was £10 for the cheapest. Meaning bar tabs run up if you want to have some drinks with your meals. There was a bit of upselling throughout the stay for their trips, massages, taxis, dinners etc. Gym was small and WiFi was weak throughout. However lovely beach and pool area. And staff were very friendly.
Stayed 5 nights in Nov 2023

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2023

10/10 Excellent

Ruth Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the friendliness and kindness of all the staff we met at the hotel and were made to feel that nothing was too much trouble. We would like to thank everyone and especially Raj and Divya for always being there to make our stay completely stress and hassle free, chef Vinay and his team for the delicious variety of wonderful dishes that catered for all tastes and a special thank you for the effort they made to tweak the recipes to cater for my allergies , all the waiting and bar staff especially Jamy who always made us feel welcome and we would also like to thank the spa team for the incredible treatments they provided to make our stay even more memorable . The whole holiday experience was unforgettable from our cleaner Noora to the gardeners and buggy drivers who were a delight to meet and always had a smile on their faces … thank you, Sam & Ruth .
Stayed 14 nights in Aug 2023

6/10 Okay

Khatidja

Travelled with family and small children
Liked: Cleanliness, staff & service
Beautiful hotel and beach. Staff couldn’t be more accommodating and were so helpful with assisting with baby food. Hospitality was great . A few points, the buffet was nothing compared to other 4-5* resorts we have stayed at across the island, no ice cream at dessert for the children, was quite disappointing. On the last day, staff kept entering our room without ringing first at the very least which was really strange and inappropriate.
Stayed 2 nights in Jul 2023

4/10 Poor

Reem

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Good hotel, big villa and beautiful view, but very bad service
Stayed 3 nights in Apr 2023

10/10 Excellent

sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is really nice. Fining was really good. The beach is nice and us posdible to enjoy nice walks and,water activities. Swimming is not easy due to water currents and in done areas a lot of algae
Stayed 3 nights in Apr 2023

10/10 Excellent

Daniyal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout of the property, the open air concept good idea in these times, the faculties inside the room are outstanding
Stayed 10 nights in Sep 2022

8/10 Good

harvey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely secluded environment. Beautifully designed.
Stayed 13 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Filiberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the gardens and contact with nature, all quiet and well maintained. All staff very kind and ready to help
Stayed 12 nights in Jul 2022

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this Hotel so much! We felt safe around the area. The staff are very friendly. The food are always good. We highly recommend this place. Thank you so much!We will be back!
Stayed 13 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 5* resort
Excellent family stay; chef team was brilliant and catered for our very specific vegetarian meal needs throughout our 11 days stay over Easter 2022. The rooms were fantastic and well set on a beautiful coral beach. Highly recommend this resort- having stayed at others on the Island previously.
Stayed 11 nights in Apr 2022

8/10 Good

Evatt

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great environment
Stayed 4 nights in Mar 2022

10/10 Excellent

Ling Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Holiday
Was amazing all around ! highly recommended !
Stayed 1 night in Jan 2022

6/10 Okay

Alexey

Liked: Cleanliness, property conditions & facilities, room comfort
Нужно тщательней отбирать персонал
Сам отель приятный, большие виллы, ухоженная территория. Пляжа можно считать что нет, но это особенность острова. Большой (но достаточно холодный) бассейн. Ресторан работал только буфет. Причем один из дней все было норм, на второй персонал испортил все впечатление, которое только возможно. Час ждали вино, час. Еду, естественно, всю съели к моменту когда принесли. На каждую (каждую!!!) позицию в винной карте говорили этого нет. Через час принесли совсем не то, что заказывали. Позднее выяснилось, что вино есть, если у вас другой официант. Полчаса ждали капучино. Не дождались. В счет сначала включили, потом убрали, но сказали, что на комнату нельзя записать, платите наличными. Потащили разбираться на ресепшн, где выяснили, что забыли что-то прописать в системе. Извинений никто тоже не принес. История о том, как конкретные люди могут испортить отдых, на острове был еще Sofitel, но после этого отменили поездку туда и выбрали другую сеть. В общем для нас из примерно 8 отелей на маврикии этот оказался самым неудачным. А жаль…
Stayed 1 night in Nov 2021

10/10 Excellent

SamJewell, Felixstowe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent resort. It would be difficult to find anything to criticise about the So Sofitel. There is something of the Tatooine (Star Wars) about the appearance of the single story accommodation, laid out in the beautifully maintained gardens of the site. Being right on the edge of the beach, the sound of the waves breaking on the coral reef of the lagoon, provided a lovely background. The food was excellent and the staff extremely attentive. Absolutely no complaints there! Brenda, Raj and the whole staff are to be congratulated on providing a first class holiday resort.
Stayed 9 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Great location. Food OK not stunning.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property and location. Friendly staff and excellent service
Stayed 8 nights in May 2019

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel set in a beautiful and tranquil location. Perfect place for complete relaxation. Friendly and helpful staff especially Raj and Brenda who made sure that our stay was enjoyable and comfortable so special thanks to them. Also Steven at the poolside was very attentive and Manisha at the spa. Very enjoyable Easter break at the Sofitel Bel Ombre. Thank you :) 🙏
Stayed 9 nights in Apr 2019

2/10 Terrible

Pankul, New Delhi

Business traveller
Disliked: Staff & service
Some one stole my money from the room.. not a nice thing with such a big brand of hotel
Stayed 6 nights in Apr 2019

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great services cleanliness was upto standards at all times
Stayed 3 nights in Apr 2019