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Hotel Peppertree Bend, BW Premier Collection

3.5 star property
Hotel with free breakfast, near Old Mill District
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Peppertree Bend, BW Premier Collection

Exterior
Reception
Free daily full breakfast
Suite, Multiple Beds, Non Smoking, Balcony (with Single Sofabed) | Room amenity
Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Breakfast included
  • Bar
  • Laundry
  • Pet-friendly
The price is NZ$252
includes taxes & fees
3 Feb - 4 Feb

Explore the area

Map
1082 SW Yates Dr, Bend, OR, 97702
  • Deschutes River
    ‪10 min walk‬
  • Deschutes Brewery
    ‪20 min walk‬
  • Old Mill District
    ‪3 min drive‬
  • Redmond, OR (RDM-Robert's Field)
    ‪25 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Balcony (with Single Sofabed)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, Multiple Beds, Non Smoking, Balcony (with Single Sofabed)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Sofa bed - double
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Hairdryer
Private bathroom
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace (with Sofabed)

Room amenity

Standard Room, 1 King Bed, Non Smoking, Fireplace (with Sofabed)

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Sofa bed - double
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Fireplace

Suite, Multiple Beds, Non Smoking, Fireplace

Suite, Multiple Beds, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Hairdryer
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View (with Sofabed)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View (with Sofabed)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Hairdryer
Private bathroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Fireplace, Mountain View (with Single Sofabed)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, Multiple Beds, Fireplace, Mountain View (with Single Sofabed)

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Hairdryer
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Fireplace

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, Multiple Beds, Accessible, Fireplace

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Hairdryer
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Fireplace, Mountain View (with Sofabed)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Fireplace, Mountain View (with Sofabed)

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Hairdryer
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Mountain View

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, Multiple Beds, Accessible, Mountain View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Hairdryer
Private bathroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Fireplace, Mountain View

Room amenity

Standard Room, 2 Queen Beds, Fireplace, Mountain View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Hairdryer
Private bathroom
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Mountain View (with Sofabed)

Room amenity

Standard Room, 1 King Bed, Accessible, Mountain View (with Sofabed)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Sofa bed - double
Hairdryer
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Fireplace

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, Multiple Beds, Accessible, Fireplace

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Fan
Hairdryer
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

Similar properties

Exterior

Holiday Inn Express & Suites Bend South, an IHG Hotel

Pool
Breakfast included
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (833)
The price is NZ$184
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Holiday Inn Express & Suites Bend South, an IHG Hotel

About the area

Bend

At Hotel Peppertree Bend, BW Premier Collection you'll be within a 20-minute stroll of Deschutes River and Deschutes Brewery. Highlights at this hotel include 2 bars/lounges, a restaurant and an indoor swimming pool. .Enjoy the 24-hour gym and Hot tub. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Free full breakfast is available on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Near this 3.5-property class Century West hotel, you'll find Old Mill District.

What's nearby

  • Deschutes Brewery - 20 min walk
  • Tetherow Golf Club - 3 min drive
  • Old Mill District - 3 min drive
  • Hayden Homes Amphitheater - 3 min drive
  • Downtown Bend Business Association - 6 min drive

Getting around

  • Sunriver Station - 25 min drive
  • Redmond, OR (RDM-Robert's Field) - 25 min drive

Restaurants

  • ‪Old Mill District - ‬4 min drive
  • ‪Lifty’s - ‬8 min walk
  • ‪Red Robin - ‬4 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Cheba Hut "Toasted" Subs - ‬18 min walk

About this property

Hotel Peppertree Bend, BW Premier Collection

Hotel with free breakfast, near Old Mill District
Hotel Peppertree Bend, BW Premier Collection offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Peppertree Bend, BW Premier Collection. Free self parking is available.

This 3.5-star Bend hotel is smoke free.

  • 119 guestrooms or units
  • 2 bars or lounges
  • Built in 2018
  • Full breakfast (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue
Hotel Peppertree Bend, BW Premier Collection offers 119 accommodations with coffee/tea makers and a hairdryer. 49-inch LED televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Premier Peppertree Inn Bend
Best Western Premier Peppertree Inn
Best Western Premier Peppertree Bend
Best Western Premier Peppertree
Best Premier Peppertree
Hotel Peppertree Bend BW Premier Collection
Best Western Premier Peppertree Inn at Bend
Hotel Peppertree Bend, BW Premier Collection Bend
Hotel Peppertree Bend, BW Premier Collection Hotel
Hotel Peppertree Bend, BW Premier Collection Hotel Bend

Frequently asked questions

Is parking available at Hotel Peppertree Bend, BW Premier Collection?

Yep, Hotel Peppertree Bend, BW Premier Collection has a free self car park.

How much does it cost to stay at Hotel Peppertree Bend, BW Premier Collection?

As of 30 Jan 2025, prices found for a 1-night stay for 2 adults at Hotel Peppertree Bend, BW Premier Collection on 3 Feb 2025 start from NZ$251.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Peppertree Bend, BW Premier Collection have a pool?

Hotel Peppertree Bend, BW Premier Collection has an indoor pool. The pool is open 8 AM to 10 PM.

What luxury perks are available at Hotel Peppertree Bend, BW Premier Collection?

Hotel Peppertree Bend, BW Premier Collection features an indoor pool, 1 hot tub and 2 bars.

Is Hotel Peppertree Bend, BW Premier Collection family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Peppertree Bend, BW Premier Collection is a hit with families.

Does Hotel Peppertree Bend, BW Premier Collection serve breakfast?

Yeah, our guests give a thumbs up to the free full breakfast here! Served weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hotel Peppertree Bend, BW Premier Collection?

No, Hotel Peppertree Bend, BW Premier Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Peppertree Bend, BW Premier Collection?

Yep, you can grab a meal at Hotel Peppertree Bend, BW Premier Collection's onsite restaurant.

What time are check-in & check-out at Hotel Peppertree Bend, BW Premier Collection?

Check-in begins at 4:00 PM. Check-out time is noon.

Hotel Peppertree Bend, BW Premier Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 682 out of 1002 reviews" "
Rating 8 - Good. 181 out of 1002 reviews" "
Rating 6 - Okay. 70 out of 1002 reviews" "
Rating 4 - Poor. 34 out of 1002 reviews" "
Rating 2 - Terrible. 35 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chris, Foxboro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I was very pleased with this hotel, new, clean, very nice. Would definitely go back on a return visit to Bend.
Stayed 1 night in Sep 2024

6/10 Okay

Savannah

Liked: Staff & service, amenities, property conditions & facilities
Overall a great local option that’s convenient and close to everything. The walls really carry and echo sounds. There was a group of kids from a traveling sport team staying with their families and I could hear every door shutting and the steps in the hall and the elevator dinging. So not the most quiet but the staff are great and helpful and the pool and hot tub were nice and the room was overall clean. The coffee machine had a dried bug inside of it which I don’t drink coffee but was going to make tea so that was quickly not an option.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ronaldo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Jack

Travelled with family
Liked: Cleanliness
Short ride to downtown. Easy, no charge self parking.
Stayed 1 night in Oct 2024

2/10 Terrible

Teresa

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I stayed at this hotel this last Tuesday. I was in town to see a friend who had recently had surgery. I was taking a shower when the conditioner pump did not work so I stepped out to get my conditioner that was in my cosmetic bag hanging on the towel rack, as I stepped back in the wood paneling, that is part of the shower, I slept and fell. I’m not sure why they think having wood paneling inside a shower is a good idea. I was seriously injured. Hit my head severe concussion. As I was leaving to go directly to the emergency room, I stopped to notify the manager of what it happened. She said she would look up my contact information in my reservation. I did not hear one word from her, inquiring as to how I was doing, whether I made it to the hospital, etc. My daughter attempted to call several times to get their Liability Insurance information, but was sent to voicemail several times. She did ultimately receive a text, instructing her to email an email address. No one ever called to see how I was doing. I find that completely unprofessional and totally uncaring of the staff there. I finally heard back from headquarters a couple days later via email stating that they would contact their insurance company. If you do, please make sure to be extra careful in that walk-in showers that have the wood paneling inside the shower stall.

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Bend. I was very happy with our stay. Thank you to the friendly staff!
Stayed 1 night in Oct 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Benson A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect. A real breakfast. Almost new condition, great mountain view from our room. We enjoyed our stay very much.
Stayed 2 nights in Oct 2024

8/10 Good

Joshua

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was in a nice area. The shower wouldn't stay a constant temperature.
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

erlene

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
The problem is that I booked with Travelocity and they had no record of my reservation at the hotel. I don’t blame the hotel, they were very helpful. Do NOT book with travelocity
Stayed 1 night in Oct 2024

6/10 Okay

Amber

Stayed 1 night in Oct 2024

10/10 Excellent

DANIEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The check in staff was excellent
Stayed 1 night in Oct 2024

6/10 Okay

donghoon

Ok
Stayed 1 night in Oct 2024

8/10 Good

Amanda, Ridgefield

Stayed 1 night in Sep 2024

10/10 Excellent

Liz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff who went above and beyond to help.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rehwa

Stayed 1 night in Sep 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying. Nice room, pool is warm, nice breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, comfortable bed.
Stayed 1 night in Oct 2024

2/10 Terrible

Joni, Newberg

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Trying to use technology for check in process - completely bizarre, unfriendly and mistake ridden. First, they sent a text with bizarre check in process that I was supposed to fill out on line to get a qr code to get my keys. Then another text telling me credit card hadn't validated and I needed to contact them before 4:00 or my reservation would be canceled. This while I was trying to drive through a primitive part of Oregon (Central Oregon) that doesn't have cell service except in quick flashes. So I had to pull over to call them. It took talking to 3 people and waiting while it took them several minutes to determine that yes, my card actually had gone through and all was well, so their threatening email was for nothing. Then we get here and do in person check in, and then I get emails from Expedia telling me that my keys (that I already had) were ready to be picked up (but only for one of the rooms). The whole thing is really stupid. And the location is in a weird part of Bend. Just a strange experience. They have a coffee bar in the lounge that is about 10 feet from the front desk, but they have a sign telling you to text a phone number if there is a problem with the coffee (instead of walking over to the front desk). So strange. Using technology to make things less convenient and less friendly. They are probably trying to get away with fewer staff. Noisy sliding doors in the closet & bathroom, you can hear upstairs & next door. Sheets did not seem fresh.
Stayed 1 night in Oct 2024

10/10 Excellent

Lorant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk stuff friendly and ready to help
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
nice breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contemporary great location- enjoy all Bend offers
Great breakfast. Lots of choices. Even a bagel bar & pancakes. Super friendly staff. Our room had a cozy & romantic fireplace! Super convenient for getting around Bend and access to all the great hiking high desert museum & kayaking.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeramie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024