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Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

5.0 star property
Luxury hotel with 5 restaurants and 7 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

Exterior
Lobby
7 outdoor pools, open 11:00 AM to 7:00 PM, pool umbrellas, pool loungers
Premium bedding, down duvets, minibar, in-room safe
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Spa
    Spa
  • Room service
    Room service
The price is NZ$518
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
Rotonda del Fuego, Terra Mítica, Benidorm, Alicante, 3592
  • Villaitana Golf Course
    4 min drive
  • Poniente Beach
    5 min drive
  • Terra Mítica
    6 min drive
  • Alicante (ALC-Alicante Intl.)
    34 min drive

Room options

View all photos for Suite

Premium bedding, down duvets, minibar, in-room safe

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
  • 98 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (2x2 Adjoining Family)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room (2x2 Adjoining Family)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
  • 84 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed

View all photos for Superior Room, Sea View (2+1)

Premium bedding, down duvets, minibar, in-room safe

Superior Room, Sea View (2+1)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Sea View (or Garden View, 2+1)

Premium bedding, down duvets, minibar, in-room safe

Suite, Sea View (or Garden View, 2+1)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 98 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Sea View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
  • 42 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, down duvets, minibar, in-room safe

Superior Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, Sea View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
  • 50 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, Sea View (2+2)

Premium bedding, down duvets, minibar, in-room safe

Superior Room, Sea View (2+2)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 50 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room Single Use, Sea View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room Single Use, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 42 sq m
  • Sea view
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Room (2+1)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room (2+1)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room Single Use

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 42 sq m
  • Mountain view
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Room (2+2)

Premium bedding, down duvets, minibar, in-room safe

Superior Room (2+2)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (2x2 Adjoining Family 4+1)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room (2x2 Adjoining Family 4+1)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 84 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, Sea View (2+1)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, Sea View (2+1)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 42 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (2+1)

Premium bedding, down duvets, minibar, in-room safe

Superior Room (2+1)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (2x2 Adjoining Family 4+2)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room (2x2 Adjoining Family 4+2)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
  • 84 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed

Similar properties

Front of property
The Level at Melia Villaitana
Pool
Breakfast included
Spa
Kids pool
4.3 out of 5, Excellent, (79)
The price is NZ$433
for 1 night
includes taxes & fees
6 Dec - 7 Dec
The Level at Melia Villaitana

About the area

Benidorm

A luxury stay in Benidorm awaits you at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel. You'll be 2.2 km (1.4 mi) from Terra Mítica and 2.2 km (1.4 mi) from Villaitana Golf Course. Highlights at this family-friendly hotel include 5 restaurants, 7 outdoor swimming pools and a full-service spa. .A day of pampering at Asia Gardens can include Thai massages and body scrubs along with access to the steam room. The buffet restaurant, Buffet Udaipur, serves international cuisine and is open for breakfast and dinner. Bar Bonsai is the hotel's own bar, serving drinks along with dinner. Enjoy the gym, seasonal outdoor swimming pool, kids' swimming pool and pool loungers. 10764 square feet (1000 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Benidorm hotel include Poniente Beach and Cala de Finestrat.

What's nearby

  • Terra Mítica - 6 min drive - 2.4 km
  • Terra Natura - 6 min drive - 4.4 km
  • Aqua Natura - 9 min drive - 5.1 km
  • Benidorm Palace - 11 min drive - 11.7 km
  • Llevant Beach - 24 min drive - 10.7 km

Getting around

  • Benidorm Tram Station - 8 min drive
  • La Vila Joiosa Tram Station - 14 min drive
  • Alicante (ALC-Alicante Intl.) - 34 min drive

Restaurants

  • ‪Pizza Go - ‬4 min drive
  • ‪New York 3 - ‬6 min drive
  • ‪Restaurante Islares - ‬5 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Popeyes - ‬4 min drive

About this property

Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

Luxury hotel with 5 restaurants and 7 outdoor pools
Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel offers its guests a full-service spa, 7 outdoor swimming pools, a health club, and a seasonal outdoor pool. There are 5 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 10764 square feet (1000 square metres) and includes a conference centre. A children's pool, spa services, and a library are also featured at the luxury Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel. An area shuttle within 200 kilometres and an airport shuttle (available 24 hours) are available for a fee.

This 5-star Benidorm hotel is smoke free.

  • 312 guestrooms or units
  • 5 levels
  • 8 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • 10764 sq ft of conference space
  • 1000 sq. m of conference space
  • Built in 2008
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Bellhop
  • No smoking on site
Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel offers 312 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers.

This Benidorm hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Asia Gardens has 2 treatment rooms, including rooms for couples. Services include Thai massages, facials, body scrubs and body treatments. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 10 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 200 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bar Bonsai
  • Buffet Udaipur
  • In Black
  • Koh Samui
  • Palapa

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (10,764 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • 8 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: EUR 100
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: EUR 10 per day (rates may vary)
  • Airport shuttle fee: EUR 95 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 95 (one-way), (up to 18 years old)
  • Early check-in fee: EUR 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar and geothermal energy, plus a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. This property uses solar and geothermal energy, plus a grey water recycling system.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in January and close in December.
  • Pool access available from 11:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Asia Gardens Hotel
Barceló Asia Gardens Hotel & Thai
Barceló Asia Gardens Hotel & Thai Spa
Barcelo Asia Gardens Hotel Thai Spa Finestrat
Barceló Asia Gardens Thai
Thai Spa Hotel
Barceló Asia Gardens Hotel Thai Spa Finestrat
Barceló Asia Gardens Thai Spa Finestrat
Asia Gardens Hotel Thai Spa Royal Hideaway Hotel Finestrat
Barcelo Asia Gardens Thai Spa Finestrat
Barceló Asia Gardens Thai Spa
Barcelo Asia Gardens Hotel And Thai Spa
Barcelo Asia Gardens Thai Spa
Asia Gardens Thai Spa Royal Hideaway Finestrat
Barcelo Asia Gardens Hotel & Thai Benidorm
Barcelo Hotel Asia Gardens
Asia Gardens Thai Spa Royal Hideaway
Asia Gardens Hotel Thai Spa Royal Hideaway Hotel
Asia Gardens Hotel Thai Spa a Royal Hideaway Hotel
Asia Gardens Hotel Thai Spa Royal Hideaway Hotel Benidorm
Asia Gardens Thai Spa Royal Hideaway Benidorm
Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel Benidorm
Asia Gardens Hotel Thai Spa Royal Hideaway Hotel
Hotel Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel
Asia Gardens Hotel Thai Spa a Royal Hideaway Hotel
Barceló Asia Gardens Hotel Thai Spa
Barcelo Asia Gardens Hotel Thai Spa
Asia Gardens Thai Spa Royal Hideaway
Barcelo Asia Gardens Thai Spa
Asia Gardens Hotel Thai Spa a Royal Hideaway Hotel
Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel Hotel
Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel Benidorm

Frequently asked questions

What is the cancellation policy at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel?

Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel on 24 Nov 2024 start from NZ$518.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel?

The closest beach to Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel is Poniente Beach (3 km).

Is there a spa on site at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel?

Yep, Asia Gardens is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Thai massages.

Does Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel have a pool?

Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 11:00 AM to 7:00 PM (Seasonal outdoor pool open from January to December).

What luxury perks are available at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel?

Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel features 2 poolside bars, 7 outdoor pools and a full-service spa. All guestrooms come with premium bedding and 24-hour room service.

What makes Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel a romantic place to stay?

Couples spa treatments and al fresco dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel.

Is Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel family-friendly?

You bet! With amenities such as a children's pool, children's meals and babysitting services, it's no surprise that Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel is a hit with families.

Is there a free airport shuttle available at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel?

No, pets are not allowed.

Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 212 out of 285 reviews" "
Rating 8 - Good. 55 out of 285 reviews" "
Rating 6 - Okay. 11 out of 285 reviews" "
Rating 4 - Poor. 3 out of 285 reviews" "
Rating 2 - Terrible. 4 out of 285 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic getaway
Unfortunately on arriving it became apparent straight away that somehow our booking had been missed. The hotel was not busy so they soon found us a room. Other than a couple of minor issues, phone in room not working, no milk for tea/coffee and having to request an iron, we had a wonderful stay. The staff are fantastic, so friendly and always on hand. Food and service was very good although disappointing that some restaurants were not open.
Stayed 2 nights in Apr 2024

10/10 Excellent

Samuel

.
Stayed 1 night in Feb 2024

6/10 Okay

Gennaro

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jul 2023

10/10 Excellent

Jurgita, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort with amazing pools and gardens. Wonderful amenities for children. It’s a bit dated but very well maintained.

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay.
Stayed 1 night in May 2023

8/10 Good

Diego

Travelled with family
Liked: Cleanliness, amenities
In general it is a great hotel. The amenities are great. Unfortunately, considering that it is a Leading Hotel of the world it does not hold the quality standard. There where areas that where poorly maintained that can be taken care easily such as placemats in the restaurant during breakfast where broken and some tables where damaged. What needs a little more effort is the quality of food. The food lacked taste and was not to the level of other Leading Hotels of the World. Other than this issues I still recommend the hotel and we had a lovely stay with ample rooms, great pools and kids activities.
Stayed 2 nights in May 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fabulous luxury hotel for blobbing out
A fabulous hotel. We stay there and we never leave the hotel, it is so lovely. Wide range of dining. Best thing is the fantastic atmospheric gardens. Some furniture in our room was just starting to look a little bit worn, but hardly noticable.
Stayed 3 nights in Oct 2022

10/10 Excellent

Dilys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total paradise!
This is an amazing resort set in lush tropical gardens with a very relaxing vibe. We were offered an upgrade to a sea view room however it didn’t feel like an upgrade because apart from being able to see the sea in the distance the only other thing you can see are trees. We had breakfast included which offered a wide choice and was well organised considering the current Covid situation. We also had lunch by the pool which was delicious but pricey. This hotel is five-star and this is reflected in the prices of food and drinks. All in our we really enjoyed our stay.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best
Very relaxing and high quality condition of the room. Staff is very friendly
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

8/10 Good

A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break benidorm
A truly amazing hotel bet it's the best around benidorm
Stayed 5 nights in Oct 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escapada de desconexión con el mejor servicio
Fantástico hotel con instalaciones muy bien cuidadas y un servicio inmejorable. Las piscinas y opciones de restaurante hacen que no haga falta salir de allí. Solo un detalle a tener en cuenta, aunque nuestra habitación era “con vista al mar” realmente es “orientación al mar” ya que el hotel queda en una montaña y el mar se ve solo un trocito muuuuuuuy a lo lejos
Stayed 2 nights in Sep 2019

8/10 Good

Chris, London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with great decor and very helpful staff (Miguel, in particular) with nothing too much trouble. Food in the buffet was excellent, as were the other restaurants in the hotel. Drawbacks were that not all restaurants were open every day, and the main issue was the lack of sun lounger space round the pools as well as guests 'reserving' sun loungers for the whole day.
Stayed 12 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the food options. As vegetarians, we were very limited in choice
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect hotel if you need to relax. The staff were incredible.
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Fifth visit so we knew what to expect. However, I do think they would benefit from building a tennis or padel court on site.
Stayed 5 nights in May 2019

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and luxurious
Peaceful but can get busy with families and conferences. Families gravitate to Zen pool with snack bar. Onsite food and drink expensive
Stayed 6 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Not family friendly for those with toddlers/babies
Beautiful grounds and rooms. Service in main restaurant and on arrival was very good and welcoming. However we were disappointed with service provided for family with young children. We were charged (price of an expensive coffee) for cows milk for baby (in other five star hotels we have stayed this was complimentary) also we ran out of nappy wipes, none were provided/available in hotel (not even in kids club) and nowhere in hotel to buy them, so had to leave hotel to buy them (in other five stars stayed at were complimentary). Dinner only available from 7.30pm in all the restaurants, there is only a bar serving burgers/salad before then in the evening. This may be a Spanish thing dining late, but very inconvenient for parents of young children that sleep early. Summary: Beautiful grounds, nice breakfast but despite saying is family friendly hotel does not provide good service to those staying with young children (toddler age/babies).
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We thought the hotel was nice, however it says it’s a family oriented hotel. From what we experienced this wasn’t the case. We were all packed around one small pool, while the adults only areas were completely empty. I suppose because most people chose the hotel as it’s alleged to be family friendly. The kids club seemed to be closed most days and due to the terrible weather (obviously that’s outside the hotels control) we weren’t allowed to use the hotels only indoor pool which is adults only. If you like feeding fish at 11am everyday, that seems to be the only activity the kids club readily did. There were major leaks throughout the hotel, again largely due to the weather but after three days still weren’t dealt with. Given the cost if you’re a family I would look elsewhere or in a group (two families or more) think about a nice lavish villa for the price you pay here. Such a shame as we were really looking forward to it.
Stayed 5 nights in Apr 2019