4/10 Poor
Rebecca
Travelled with partner
26 Aug 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t deliver on the basic requirement of a hotel; restful and clean, it was noisy and filthy.
We were allocated a twin room, despite having paid for a deluxe double. Instead we had a corridor of a room with air conditioning that was less than effective and inexplicably kept switching off.
We had specifically picked the deluxe double (1 queen bed) because we didn’t want beds joined together with a ridge in the middle and got 2 single beds, pushed but not joined together; as expected, as soon as we moved, the beds moved apart.
The room was depressing and dirty with an old piece of paper and a collection of dust bunnies. You couldn’t walk barefoot in the room without grit and dirt sticking to your feet.
The shower was freezing cold or scalding hot.
The communal areas were equally tired and dirty.
We paid slightly less to stay in the Mar Blau Friends a few doors down at the same time last year and although old, it was spotlessly clean, comfortable and quiet. My recommendation would be to go there if a room available.
Rebecca
Stayed 2 nights in Aug 2024
