Ratings based on 25 Verified Reviews

Real reviews from guests who’ve stayed
3.6 out of 5
50% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.4 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
2 out of 5
by A verified traveller

No POOL! Очень скромно и запущено.

Posted 1 Dec. 2023 on Hotels
No POOL! На мой вопрос - а где же бассейн? Был дан идиотский ответ - вон там море, там и купайтесь! Море необорудованное, все очень запущенное, лежаков мало и они обычно поломанные, нормальный есть только один. За кондей требуется доп/оплата 3000 рупий. Холодильника в номере стандарт нет, но хоть разрешили пользоваться холодильником в столовой, но часто его отключали чтобы включить вентилятор. В целом персонал старается помочь, однако руководство недружелюбно. Больше чем на 1 ночь останавливаться смысла нет.
5 out of 5
by A verified traveller

Posted 16 Mar. 2023 on Expedia
Hotel backs on to a beach that is amazing, by far the cheapest hotel on the main strip, freindly attentive staff, very clean and situated in the centre of the main strip. Booked one night. Stayed for 4
Comment from Hotel Management
17 Mar. 2023 by Team at Palm Beach Inn, Hotel Management
Thank you for your review
5 out of 5
by A verified traveller

Nice place

Posted 7 Mar. 2022 on Hotels
Great place.. Nice and big room.. Everything super clean.. Comfy bed.. 10 min walk to the centre.. Everything fine 👍
Comment from Hotel Management
13 Mar. 2022 by Palm Beach Inn, Hotel Management
Thank you for your encouraging review!
1 out of 5
by A verified traveller from Colombo

No value for money

Posted 29 Apr. 2018 on Expedia
Staff were not helpful. Both manager & chef were on leave. No dinner arranged as restaurant was closed & not informed in advance. WiFi & TV were not working & there was no one to resolve this. Staff don’t know how to respect guests. Overall no value for money.
Comment from Hotel Management
4 May 2018 by Reservations, Hotel Management
Thanks for taking the time to share your comments. Your feedback does concern us very much and this review will be shared with our management. We would like to assure you, on behalf of our management, that necessary action will be taken to investigate the shortcomings you have mentioned with immediate effect.
5 out of 5
by A verified traveller

Posted 20 Feb. 2018 on Hotels
Comment from Hotel Management
4 Apr. 2018 by Reservations, Hotel Management
Thanks for your review!
4 out of 5
by Karim

This traveller left a rating score only Posted 30 Dec. 2016 on Hotels
5 out of 5
by Amy

Great stay

Posted 9 Aug. 2016 on Hotels
We were staying at this hotel for one night as we are travelling and we were pleasantly surprised. The staff were welcoming and accommodating on arrival and throughout our stay. The room was spacious and clean. The hotel is situated on the beach with sunbeds available. It was a great overnight stay, we would would definitely come back!
1 out of 5
by Mirko from Belgrade

Don't book this hotel!!!

Posted 20 Feb. 2016 on Hotels
The worst hotel and service ever! Don't stay there!!! The room we got wasn't the same as on the photo when booking. We felt deceived! Check in was also the slowest ever with an older lady who couldn't understand English and wasn't kind at all. We were looking forward to check out. Expensive for what you get!!! We would suggest hotels.com not to have this hotel in their offer!
2 out of 5
by nishantha

This traveller left a rating score only Posted 7 Jan. 2016 on Hotels
3 out of 5
by Georg from Mumbai

Awesome beach access, average hotel for high price

Posted 3 Jan. 2016 on Hotels
The key point of this Hotel is its location next to the beach. You leave the hotel garden, pass the train rails and are basically on the beach, which is in wonderful condition (cleanliness, sun beds, etc.) and calm (only few people there, no vendors strolling around). The hotel itself is still in the process of refurbishment. Our room was brand-new refurbished, however, the standard (e.g. bathroom, fridge, AC) was mediocre by best. Additionally, pests were present (mosquitoes, roaches), since you couldn't close windows / doors entirely during the nighttime. That is all fine for a backpacker budget hotel, however, if you charge 75 USD per night like the hotels next to it (Wunderbar Hotel, Amal Hotel), you should meet their higher standards as well. Payment via card wasn't possible, which is ridiculous with that price if you stay some days. I wouldn't recommend it if you get something else in Bentota for the price.