Mercure Bergamo Centro Palazzo Dolci

4.0 star property
Pet-friendly hotel connected to the convention centre in Bergamo with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Bergamo Centro Palazzo Dolci

Standard Double Room, 1 Double Bed
Lobby lounge
View from property
Lobby sitting area
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Laundry
The price is NZ$142
includes taxes & fees
23 Dec - 24 Dec

Explore the area

Map
Viale Papa Giovanni Xxiii 100, Bergamo, BG, 24121
  • Via XX Settembre
    7 min walk
  • La Ciotola
    1 min walk
  • Bergamo Station
    3 min walk
  • Bergamo (BGY-Orio Al Serio)
    12 min drive

Room options

Privilege, Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2022
Premium bedding
Blackout curtains
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Privilege, Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2022
Premium bedding
Blackout curtains
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2022
Premium bedding
Blackout curtains
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2022
Premium bedding
Blackout curtains
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2022
Premium bedding
Blackout curtains
Shower/bath combination
  • 14 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Similar properties

About the area

Bergamo

Mercure Bergamo Centro Palazzo Dolci places you in the centre of Bergamo, connected to the convention centre and within a short 5-minute stroll of Centro Congressi Giovanni XXIII and Largo Porta Nuova. Highlights at this hotel include in-room free WiFi and LCD TVs. .L'Accademia is the hotel's own lobby lounge, serving drinks along with light fare. Other amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Full breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of a shopping centre shuttle. .In proximity to this 4-property class Stazione hotel you'll find Leolandia.

What's nearby

  • Via XX Settembre - 7 min walk
  • Humanitas Gavazzeni Hospital - 9 min walk
  • Papa Giovanni XXIII Hospital - 3 min drive
  • Piazza Vecchia - 4 min drive
  • Basilica di Santa Maria Maggiore - 5 min drive

Getting around

  • Bergamo Station - 3 min walk
  • Bergamo Orio al Serio Airport (BGY) - 19 min drive

Restaurants

  • ‪Grom - ‬2 min walk
  • ‪King Istanbul - ‬3 min walk
  • ‪Miyabi - ‬3 min walk
  • ‪Osteria Del Valenti - ‬3 min walk
  • ‪Vox Caffe - ‬1 min walk

About this property

Mercure Bergamo Centro Palazzo Dolci

Pet-friendly hotel connected to the convention centre in Bergamo with a 24-hour front desk
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Mercure Bergamo Centro Palazzo Dolci. A complete renovation of Mercure Bergamo Centro Palazzo Dolci was completed in November 2022.

This 4-star Bergamo hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 4 levels
  • Built in 1800
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Mercure Bergamo Centro Palazzo Dolci offers 88 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 26-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Bergamo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 15 per day)
  • Street parking available
  • Shopping centre shuttle (surcharge)

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: EUR 9.90 per person
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • L'Accademia

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1800
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 18
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and over; guests must have received complete vaccination at least 15 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 13 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 9.90 per person
  • Nearby parking fee: EUR 15 per day (33 ft away)
  • Pet fee: EUR 13 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 18 (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, Barclaycard, debit cards and cash. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 5 and over, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 5 and over; guests must have received complete vaccination at least 15 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 10 October to 31 March.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bergamo Palazzo
Bergamo Palazzo Dolci Mercure
Mercure Bergamo Palazzo
Mercure Bergamo Palazzo Dolci
Mercure Palazzo Bergamo
Mercure Palazzo Dolci
Mercure Palazzo Dolci Hotel
Mercure Palazzo Dolci Hotel Bergamo
Palazzo Dolci
Palazzo Dolci Mercure Bergamo
Accor Bergamo Palazzo Dolci
Mercure Bergamo Palazzo Dolci Hotel Bergamo
Mercure Bergamo Centro Palazzo Dolci Hotel
Mercure Centro Palazzo Dolci Hotel
Mercure Bergamo Centro Palazzo Dolci
Mercure Centro Palazzo Dolci
Mercure Bergamo Centro Palazzo Dolci Hotel
Mercure Bergamo Centro Palazzo Dolci Bergamo
Mercure Bergamo Centro Palazzo Dolci Hotel Bergamo

Frequently asked questions

What is the cancellation policy at Mercure Bergamo Centro Palazzo Dolci?

Mercure Bergamo Centro Palazzo Dolci offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Bergamo Centro Palazzo Dolci?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Mercure Bergamo Centro Palazzo Dolci on 23 Dec 2024 start from NZ$123.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Mercure Bergamo Centro Palazzo Dolci a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Mercure Bergamo Centro Palazzo Dolci.

Is Mercure Bergamo Centro Palazzo Dolci family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Mercure Bergamo Centro Palazzo Dolci is a hit with families.

Does Mercure Bergamo Centro Palazzo Dolci serve breakfast?

Yeah, full breakfast is available daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Mercure Bergamo Centro Palazzo Dolci?

No, Mercure Bergamo Centro Palazzo Dolci does not offer an airport shuttle service.

What time are check-in & check-out at Mercure Bergamo Centro Palazzo Dolci?

Check-in begins at 2:00 PM. Check-out time is noon.

Is there a golf course on site at Mercure Bergamo Centro Palazzo Dolci?

There is a golf course next to Mercure Bergamo Centro Palazzo Dolci.

Mercure Bergamo Centro Palazzo Dolci Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 421 out of 1000 reviews" "
Rating 8 - Good. 430 out of 1000 reviews" "
Rating 6 - Okay. 98 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Cobarlen

Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

pauline

Stayed 2 nights in Jul 2024

10/10 Excellent

Anne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bergamo stay
Overnight stay from airport. Hotel was central and all facilities were excellent.
Stayed 1 night in Jul 2024

8/10 Good

ENRICO P

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is close to the Citta Alta.
Stayed 2 nights in Jul 2024

2/10 Terrible

Dominic

Disliked: Property conditions & facilities
Don’t stay here. May as well have slept rough on the street. Noisy, aircon doesn’t work, just 26 degrees in the room. go somewhere else
Stayed 1 night in Jul 2024

10/10 Excellent

Anne

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Claudio

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Leslie George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is excellent - on the airport bus route and close to the railway station if you plan excursions to Brescia for example. It’s on a street with a number of restaurants but also has the option of room service. The rooms are modern and spacious, comfortable and very clean. Numerous options for breakfast - everything you could want in the excellent buffet. I would recommend the hotel without reservation talking about the hotel alone. However it is worth knowing that there is a space across the road 100 metres away which for one day during my stay had an open air rock concert from about 9pm to midnight. The hotel’s double glazing did not keep out the thumping bass and my room was on that side of the hotel. It’s not obvious when those evening rock concerts are going to happen so I suggest specifying a room away from the main road. None of this is the hotel’s fault but it was frustrating for one night not knowing when the music would stop.
Stayed 4 nights in Jun 2024

10/10 Excellent

gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Elsa, Montgomery

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were so helpful and supportive.
Stayed 7 nights in May 2024

10/10 Excellent

Meghan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and modern hotel. Always stay here when we're in Bergamo.
Stayed 2 nights in Apr 2024

10/10 Excellent

Arles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location. Staff is well prepared, very helpful and knowledgeable. Highly recommended.
Stayed 1 night in Apr 2024

8/10 Good

Maureen

Liked: Staff & service, property conditions & facilities, room comfort
Great hotel let down by housekeeping
Mercure Bergamo was a nice hotel in a great location near the train station/airport bus stops with an easy walk to the funicular to Citta Alta. The hotel itself and the room was very clean on arrival. However, on day 2, the maid only left 1 bath towel for 2 people(none in any drawers - we checked) resulting in us having to share. The toilet paper wasnt replenished either. On day 3, we arrived back in the evening to find there had been no maid service at all that day so I had to go to reception to ask for towels/toilet paper. I was asked if I had left the Do Not Disturb sign on the door by mistake! (which we hadn't) which made me feel questioned rather than given an apology for an uncleaned room. The room itself was modern, spacious, tastefully decorated with a huge wall mounted tv, comfy bed & pillows and nice smelling toiletries. The hand and bidet towels weren't towelling though, more like table napkins which was strange. I think this hotel is having a towel shortage! Breakfast was good with a varied choice. However, there was no toaster available to toast bread - maybe this is an Italian thing. The hot section could have been better, the bacon looked a bit grey although good on the last morning, the sausages were hot dog type and the beans were dry beans without a sauce. I had read reviews to say that breakfast was cramped and the buffet not replenished but we did not experience this. Overall, a few minor issues in a decent hotel and would return/recommend
Stayed 3 nights in Mar 2024

10/10 Excellent

Zaheda

Stayed 1 night in Mar 2024

10/10 Excellent

Enrique, Knoxville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hitel, breakfast area got a little crowded and minor maintenance issues. I would consider staying here again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality place to spend the night. Thank you.
Stayed 1 night in Jan 2024

8/10 Good

Kenneth Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located for travellers
A perfectly located hotel if, like me, you arrive in Bergamo quite late and want the convenience of a decent place to stay close to the bus and train stations. My room was spacious and comfortable, although it was a little “tired”. If you’re staying in Bergamo or heading onto Milan or another place then this hotel is a great choice.
Stayed 1 night in Jan 2024

8/10 Good

jane

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for train station, pleasant staff, beautiful city.
Stayed 1 night in Jan 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Norbert

Liked: Cleanliness, staff & service, room comfort
No bike storage
Stayed 5 nights in Oct 2023

10/10 Excellent

Thomas

Stayed 1 night in Dec 2023