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Rocco Forte Hotel De Rome Berlin

5.0 star property
Luxury Berlin hotel in Mitte with a full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Rocco Forte Hotel De Rome Berlin

Rooftop terrace
Rooftop terrace
Superior Suite
Breakfast, lunch, dinner served; Italian cuisine
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning

Explore the area

Map
Behrenstrasse 37, Berlin, BE, 10117
  • Gendarmenmarkt
    2 min walk
  • Friedrichstrasse
    5 min walk
  • Museum Island
    7 min walk
  • Berlin (BER-Brandenburg)
    37 min drive

Room options

View all photos for Classic Room, City View

Classic Room, City View

Classic Room, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Bebelsquare)

Deluxe Room (Bebelsquare)

Deluxe Room (Bebelsquare)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace

Deluxe Room, Terrace

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Historic Banker)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Historic Banker)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Bebelsquare)

Junior Suite (Bebelsquare)

Junior Suite (Bebelsquare)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, Courtyard View

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, Courtyard View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Junior Suite (Deluxe)

Junior Suite (Deluxe)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Courtyard View

Deluxe Room, Courtyard View

Deluxe Room, Courtyard View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Courtyard View

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, Courtyard View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Behren)

Suite (Behren)

Suite (Behren)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Humboldt)

Suite (Humboldt)

Suite (Humboldt)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Gutmann)

Suite (Gutmann)

Suite (Gutmann)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite

Classic Suite

Classic Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (Royal Bebel)

Royal Suite (Royal Bebel)

Royal Suite (Royal Bebel)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

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The price is NZ$757
for 1 night
includes taxes & fees
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About the area

Berlin

A luxury stay in the heart of Berlin awaits you at Rocco Forte Hotel De Rome Berlin. Within a 5-minute stroll you'll find Gendarmenmarkt and Checkpoint Charlie Museum within a 20-minute walk. Highlights at this family-friendly hotel include 2 bars/lounges, a full-service spa and a restaurant. .A relaxing visit to De Rome Spa can include hot stone massages and Swedish massages along with detox wraps, body wraps and aromatherapy. The restaurant, CHIARO Restaurant, serves Italian cuisine and is open for breakfast, lunch and dinner. CHIARO Bar is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the indoor swimming pool, 24-hour gym and steam room as well as access to bike hire. Business travelers can take advantage of meeting rooms, a 24-hour business centre, and conference space. Plus you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and noon and on weekends between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 5-property class Mitte hotel include Berlin TV Tower and Brandenburg Gate.

What's nearby

  • Gendarmenmarkt - 2 min walk
  • Berlin TV Tower - 16 min walk
  • Brandenburg Gate - 16 min walk
  • Alexanderplatz - 4 min drive
  • Potsdamer Platz - 5 min drive

Getting around

  • Berlin Hausvogteiplatz (U) Station - 6 min walk
  • Museumsinsel Station - 6 min walk
  • Berlin (BER-Brandenburg) - 47 min drive

Restaurants

  • ‪Café im Zeughaus - ‬5 min walk
  • ‪Augustiner am Gendarmenmarkt - ‬5 min walk
  • ‪Borchardt - ‬4 min walk
  • ‪Sagrantino - ‬3 min walk
  • ‪Julian & Elisa - ‬3 min walk

About this property

Rocco Forte Hotel De Rome Berlin

Luxury Berlin hotel in Mitte with a full-service spa
Rocco Forte Hotel De Rome Berlin offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. A 24-hour fitness centre, a rooftop terrace, and spa services are also featured at the luxury Rocco Forte Hotel De Rome Berlin. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Berlin hotel is smoke free.

  • 1 building
  • 145 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Conference rooms
  • Built in 1889
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Rocco Forte Hotel De Rome Berlin offers 145 accommodations with minibars and video game consoles. This accommodation offers separate dining areas. A pillow menu is available. Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and bidets.

This Berlin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

De Rome Spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (EUR 38 per day; includes in/out privileges)
  • Valet parking on site (EUR 38 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to noon on weekdays and 7:00 AM to noon on weekends; EUR 45 for adults and EUR 22.50 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • CHIARO Bar
  • CHIARO Restaurant
  • Rooftop Terrace

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • Free cot
  • Highchair
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1889
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with premium satellite channels
  • Video game console

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 45 for adults and from EUR 22.50 for children
  • Airport shuttle fee: EUR 195 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: EUR 38 per day (in/out privileges)
  • Valet parking fee: EUR 38 per day
  • Pet fee: EUR 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Rocco Forte Rome Berlin Berlin
Rocco Forte Hotel De Rome Berlin Hotel
De Rome Berlin
De Rome Hotel
Rocco Forte Hotel De Rome Berlin Berlin
Rocco Forte Hotel De Rome Berlin Hotel Berlin

Frequently asked questions

What is the cancellation policy at Rocco Forte Hotel De Rome Berlin?

Rocco Forte Hotel De Rome Berlin offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Rocco Forte Hotel De Rome Berlin?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Rocco Forte Hotel De Rome Berlin on 18 Nov 2024 start from NZ$662.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Rocco Forte Hotel De Rome Berlin?

Yep, Rocco Forte Hotel De Rome Berlin has a self car park with in/out privileges for EUR 38 per day.

Are there any beaches close to Rocco Forte Hotel De Rome Berlin?

The closest beach to Rocco Forte Hotel De Rome Berlin is Strandbad Wannsee (17.2 km).

Is there a spa on site at Rocco Forte Hotel De Rome Berlin?

Yep, De Rome Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Rocco Forte Hotel De Rome Berlin have a pool?

Rocco Forte Hotel De Rome Berlin has an indoor pool. The pool is open 8:00 AM to 9:00 PM.

What luxury perks are available at Rocco Forte Hotel De Rome Berlin?

Rocco Forte Hotel De Rome Berlin features a full-service spa, an indoor pool and 2 bars. All guestrooms come with deep soaking tubs, 24-hour room service and dining areas.

What makes Rocco Forte Hotel De Rome Berlin a romantic place to stay?

Couples spa treatments and al fresco dining, as well as deep-soaking baths and massage services available in the guestrooms, help set the scene for a romantic weekend at Rocco Forte Hotel De Rome Berlin.

Is Rocco Forte Hotel De Rome Berlin family-friendly?

You bet! With amenities such as supervised childcare and laundry facilities, as well as highchairs and children's books in the guestrooms, it's no surprise that Rocco Forte Hotel De Rome Berlin is a hit with families.

Are there hot tubs in the rooms at Rocco Forte Hotel De Rome Berlin?

No, but there are deep-soaking baths in the guestrooms.

Does Rocco Forte Hotel De Rome Berlin serve breakfast?

You bet, buffet breakfast is on offer weekdays between 7:00 AM and noon and weekends between 7:00 AM and noon.

Is there a free airport shuttle available at Rocco Forte Hotel De Rome Berlin?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Rocco Forte Hotel De Rome Berlin?

Yep, you can grab a meal at Rocco Forte Hotel De Rome Berlin's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Rocco Forte Hotel De Rome Berlin?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Rocco Forte Hotel De Rome Berlin?

Dogs are welcome at Rocco Forte Hotel De Rome Berlin, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Rocco Forte Hotel De Rome Berlin Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 273 out of 361 reviews" "
Rating 8 - Good. 62 out of 361 reviews" "
Rating 6 - Okay. 14 out of 361 reviews" "
Rating 4 - Poor. 7 out of 361 reviews" "
Rating 2 - Terrible. 5 out of 361 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Frederick, Florence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel at which I can ever remember staying. What a fabulous week we had in every respect. The facilities are terrific. But most of all it was the caring and helpful and happy staff team that sticks with us in our memories
Stayed 6 nights in Jun 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel would stay there again.
Stayed 3 nights in Jul 2024

8/10 Good

Joseph

Stayed 4 nights in Jun 2024

10/10 Excellent

Raffi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

richard, indian creek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star all the way!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Richard

Stayed 4 nights in May 2024

10/10 Excellent

shannon

Stayed 4 nights in May 2024

10/10 Excellent

Christos, NEW YORK

Stayed 3 nights in May 2024

10/10 Excellent

Enrique

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the best hotel in Berlin: design, service and location.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Mar 2024

10/10 Excellent

Arkadiusz, Warszawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
First time RF stay and wouldn’t return
Sadly this hotel and experience was nothing short of terrible. After checking in we didn’t get any information about facilities and was just told breakfast was at X time. The room was perfectly suitable - it wasn’t clear at all how to turn the light in the bathroom off so we slept with it on, the mirror was boiling hot so as a result the room was so humid and uncomfortable- we called in the morning to report it and then a knock at the door from a German maintenance man who was on the phone the whole time and no English spoken while I was trying to work not very friendly. I then spoke to the manager who seemed to not care and just offered a card for “next stay” for an upgrade. When checking out we got charged £70 for breakfast which we were told was included and the breakfast was not even worth £10 in my opinion. Coffee sour and food wasn’t quality. We actually checked into the titanic hotel next door. Half the price and double the quality. Such a shame for the most expensive hotel in Berlin.
Stayed 1 night in Feb 2024

10/10 Excellent

Shaniqua

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024

10/10 Excellent

Marin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel
Centrally located, at walking distance to the museums' island and Brandenburg Gate. Tastefully interior decoration throughout – the large welcoming hall, the restaurant, hallways, and rooms. Our Deluxe Room was large, with a perfect bed, bathroom, and efficient, noiseless air conditioning. Very professional and helpful staff – thanks for the welcome and the credit. We had dinner at their restaurant – we enjoyed the well-prepared food, the wine, the service, and the whole atmosphere. I hope will come back again someday.
Stayed 5 nights in Dec 2023

10/10 Excellent

Roderic

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent property to stay at. Top notch spa with attentive, caring technicians. Room was designed beautifully with great bathtub and nice linens. The front desk service is impeccable and the breakfast was very good. Nice lighting - Our bed was a tad bit firm for our taste, but overall everything was in great condition.
Stayed 2 nights in Oct 2023

4/10 Poor

Jose

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Incredibly unwelcoming
If you aren’t dressed “right” each staff member will ask you where you’re going and how they can help you leave the hotel. Never before have I been asked do many times why I’m at the hotel when I’m just trying to get to my room. I like to wear sandals and shorts since it’s summer. I’ve never felt so unwelcome before…or been apologized to so many times before because staff didn’t recognize I was a guest.
Stayed 2 nights in Jul 2023

10/10 Excellent

Nancy

Stayed 3 nights in Jul 2023

10/10 Excellent

Alexandra, Southampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, stunning views from the rooftop bar. Pricey but lovely.
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding!
Stayed 2 nights in May 2023

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but a little soulless . Two restaurants , but room service has erratic pricing - 12 euro for black tea is outrageous when a capuccino is only 7 . Should have told us the pool is closed as it was a reason for our choice
Stayed 4 nights in Apr 2023

10/10 Excellent

Forrest

Stayed 2 nights in Apr 2023

2/10 Terrible

Gabrielle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2022