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Hotel City am Bahnhof

3.0 star property
Pet-friendly hotel connected to the convention centre in Old City of Bern with a 24-hour business centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel City am Bahnhof

City view
Interior entrance
Standard Single Room
City view
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
The price is NZ$292
includes taxes & fees
8 Dec - 9 Dec

Explore the area

Map
Bubenbergplatz 7, Bern, BE, 3011
  • Federal Palace
    5 min walk
  • Bern Art Museum
    7 min walk
  • Theater am Zytglogge
    8 min walk
  • Bern (BRN-Belp)
    23 min drive

Room options

View all photos for Single Room (Room Selected at Check-In)

Minibar, in-room safe, desk, blackout curtains

Single Room (Room Selected at Check-In)

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room (Room Selected at Check-In)

Minibar, in-room safe, desk, blackout curtains

Double Room (Room Selected at Check-In)

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Minibar, in-room safe, desk, blackout curtains

Standard Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
Minibar
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room (Room Selected at Check-In)

Triple Room (Room Selected at Check-In)

Triple Room (Room Selected at Check-In)

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 3
  • 3 Single Beds

View all photos for Triple Room

Minibar, in-room safe, desk, blackout curtains

Triple Room

Highlights

Soundproofed
Heating
Flat-screen TV
Rollaway/extra beds
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Comfort Single Room

Minibar, in-room safe, desk, blackout curtains

Comfort Single Room

Highlights

Garden
Soundproofed
Heating
Flat-screen TV
Rollaway/extra beds
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Minibar, in-room safe, desk, blackout curtains

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Rollaway/extra beds
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Garden
Soundproofed
Heating
Flat-screen TV
Rollaway/extra beds
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Triple Room

Minibar, in-room safe, desk, blackout curtains

Comfort Triple Room

Highlights

Garden
Soundproofed
Heating
Flat-screen TV
Rollaway/extra beds
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Comfort Quadruple Room

Minibar, in-room safe, desk, blackout curtains

Comfort Quadruple Room

Highlights

Garden
Soundproofed
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 4
  • 3 Single Beds and 1 Single Murphy Bed

View all photos for Quadruple Room

Minibar, in-room safe, desk, blackout curtains

Quadruple Room

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
Minibar
  • 29 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Murphy Bed

Similar properties

Lobby
Stay KooooK Bern City - Online Check In
Free WiFi
Housekeeping
Toys/games
4.6 out of 5, Wonderful, (347)
The price is NZ$251
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Stay KooooK Bern City - Online Check In

About the area

Bern

Hotel City am Bahnhof puts you in the heart of Bern, connected to the convention centre and within steps of Church of the Holy Ghost and Bundeshäuser. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a 24-hour business centre and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. .Places within a 5-minute walk of this 3-property class Old City of Bern hotel include Gardens and Wege zu Klee.

What's nearby

  • Federal Palace - 5 min walk - 0.5 km
  • Berner Munster - 12 min walk - 1.1 km
  • Kursaal Bern - 15 min walk - 1.3 km
  • Bern Rose Garden - 3 min drive - 2.3 km
  • Wankdorf Stadium - 5 min drive - 3.1 km

Getting around

  • Bern (ZDJ-Bern Railway Station) - 2 min walk
  • Bern (BRN-Belp) - 23 min drive

Restaurants

  • ‪Starbucks Coffee Switzerland - ‬2 min walk
  • ‪Energy Kitchen - ‬4 min walk
  • ‪Tibits - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Migros MM Bern Bahnhof - ‬3 min walk

About this property

Hotel City am Bahnhof

Pet-friendly hotel connected to the convention centre in Old City of Bern with a 24-hour business centre
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel City am Bahnhof. You'll have access to the indoor pool and health club at a partner property.

This 3-star Bern hotel is smoke free.

  • 58 guestrooms or units
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Hotel City am Bahnhof offers 58 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Electric car charging station on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CHF 16 per person

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 10 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 16 per person
  • Pet fee: CHF 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property uses a grey water recycling system. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

am Bahnhof
City am Bahnhof
City am Bahnhof Bern
City am Bahnhof Hotel
City Bahnhof
City Hotel am Bahnhof
Hotel am Bahnhof
Hotel City am Bahnhof
Hotel City am Bahnhof Bern
Hotel City Bahnhof
Hotel City am Bahnhof Bern
Hotel City am Bahnhof Hotel
Hotel City am Bahnhof Hotel Bern

Frequently asked questions

What is the cancellation policy at Hotel City am Bahnhof?

Hotel City am Bahnhof offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel City am Bahnhof?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel City am Bahnhof on 8 Dec 2024 start from NZ$270.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel City am Bahnhof serve breakfast?

Yep, buffet breakfast is available daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Hotel City am Bahnhof?

No, Hotel City am Bahnhof does not offer an airport shuttle service.

What time are check-in & check-out at Hotel City am Bahnhof?

Check-in begins at 2:00 PM. Check-out time is noon.

Hotel City am Bahnhof Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 124 out of 589 reviews" "
Rating 8 - Good. 269 out of 589 reviews" "
Rating 6 - Okay. 146 out of 589 reviews" "
Rating 4 - Poor. 35 out of 589 reviews" "
Rating 2 - Terrible. 15 out of 589 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Billie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been using this hotel for 30 years and love it each time I visit. Breakfast is good and I love the proximity to the train station and shopping.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Clean. Best hotel on our trip through Europe!
Stayed 1 night in Jul 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station. Very walkable to old town Bern and/or quick bus ride. Very helpful with storing our luggage as we arrived before check-in.
Stayed 1 night in Jun 2024

8/10 Good

THOMAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option for out of town travelers
Good hotel with a great location near the train station. The room was very comfortable although it didn't have air conditioning. The staff were all very friendly. Be prepared for city noise. Our room faced the street so we were expecting it. We loved the free transit passes (covered by the hotel city tax)
Stayed 1 night in Jun 2024

4/10 Poor

Jeffery

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Vikas, Solihull

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2024

4/10 Poor

Leilani

Travelled with family
Disliked: Property conditions & facilities, room comfort
Terrible stay
I was very disappointed with this hotel. It was recommended to me by a friend who stayed here last year so this is why we booked this place. The bed was so uncomfortable and the pillows so flat. We had the worst back and neck pain. Never again will I return to this place.
Stayed 1 night in Apr 2024

10/10 Excellent

Timur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Merlin

Stayed 1 night in Aug 2023

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a pleasant stay in this hotel.
Stayed 1 night in Aug 2023

2/10 Terrible

qiao

Stayed 2 nights in Jul 2023

10/10 Excellent

Roger

Stayed 1 night in Jun 2023

10/10 Excellent

SALLY

Stayed 1 night in May 2023

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service
The hotel is a bit dated but it more than make up for it by a super friendly and staff. It is literally steps from the main train station as well as a hub for trams and buses. Walking distance to all old town attractions shopping and restaurants. Recommend this hotel if you don’t mind the worn facilities.
Stayed 2 nights in May 2023

10/10 Excellent

Brian

Stayed 1 night in May 2023

10/10 Excellent

Mildred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Ern Kiang, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as it is near the main train station. Basic amenities for the price.
Stayed 4 nights in Apr 2023

10/10 Excellent

LING FUNG JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Melvin

Stayed 2 nights in Aug 2022

4/10 Poor

Richard

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Our room looked out on the bus and train terminals. Noises at all hours, not AC. HORRIBLE night
Stayed 1 night in Aug 2022

10/10 Excellent

tomoko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so close to the train station. It only takes 2,3 minutes by walking. The room is kind of small but its reasonable.
Stayed 1 night in Jul 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customers
Really helpful receptionist. Lovely continental breakfast from 6:30. Perfect for my business trip.
Stayed 5 nights in Jul 2022

10/10 Excellent

Mark

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everyone was very nice and professional. They offered free public transportation pass for 3 days. It is on a great location. With tons of shopping and food. They also have nice park on the river with three bears in an enclosure.
Stayed 1 night in Jul 2022

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. We highly recommend it. The location is perfect—across the street from the train station, and near the national government buildings and the historic part of the city. The staff couldn’t have been nicer or more helpful. The windows could be easily opened for fresh air or closed for completely blocking any occasional noise outside.
Stayed 2 nights in May 2022