6/10 Okay
Jennifer
27 Feb 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool area is beautiful. However, the pool water was a little murky and the interior of the pool was in need of a thorough scrubbing. I have stayed here before and enjoyed a quiet atmosphere at the pool with the oldies playing in the background. This visit was different. Loudspeakers blared so loudly with popular Indian music to the point that I could not relax.
The control box for the a/c window unit was hanging by tape but it did work. The tiles in the washroom were dirty needed basic scrubbing. Grout was black in the tub.
I went to the spa for a massage. I was left with bruises on my arm.
This property is overpriced for what it is. For a similar or lower price, the Villagio might be a better choice. They also blast loud Indian music at the pool but the mattresses in the room are far more comfortable that those of Alagoa.
Overall, I was disappointed—especially with the loud and bad music at the pool during daytime hours.
Jennifer
Stayed 3 nights in Feb 2024