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Hôtel Cap Pirate

4.0 star property
Family-friendly hotel with free water park access and free valet parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Cap Pirate

Front of property - evening/night
Suite "Boucaniers" 6 people (2 rooms and a sofa bed in the living room) | Restaurant
French cuisine, pool views
Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
Front of property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Laundry
  • Breakfast available
  • Housekeeping

Explore the area

Map
Chemin du camping, Cap d'Agde, Agde, Herault, 34300
  • Pirates World
    4 min walk
  • Plage Richelieu
    19 min walk
  • Aqualand Cap d'Agde
    3 min drive
  • Béziers (BZR-Cap d'Agde)
    14 min drive

Room options

View all photos for Suite "Barbe Noire" 6 people (2 rooms and a sofa bed in the living room)

Suite "Barbe Noire" 6 people (2 rooms and a sofa bed in the living room) | View from room

Suite "Barbe Noire" 6 people (2 rooms and a sofa bed in the living room)

Highlights

Furnished patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • 50 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite "Moussaillons" 4 people (1 room and 1 sofa bed in the living room)

Suite "Moussaillons" 4 people (1 room and 1 sofa bed in the living room) | Private kitchen

Suite "Moussaillons" 4 people (1 room and 1 sofa bed in the living room)

Highlights

Furnished patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite "Pirates" 4 people (1 room and 1 sofa bed in the living room)

Suite "Pirates" 4 people (1 room and 1 sofa bed in the living room) | Outdoor dining

Suite "Pirates" 4 people (1 room and 1 sofa bed in the living room)

Highlights

Furnished patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 44 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite "Flibustiers" 6 people (2 rooms and a sofa bed in the living room)

Suite "Flibustiers" 6 people (2 rooms and a sofa bed in the living room)

Suite "Flibustiers" 6 people (2 rooms and a sofa bed in the living room)

Highlights

Furnished patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 50 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite "Boucaniers" 6 people (2 rooms and a sofa bed in the living room)

Suite "Boucaniers" 6 people (2 rooms and a sofa bed in the living room) | Restaurant

Suite "Boucaniers" 6 people (2 rooms and a sofa bed in the living room)

Highlights

Furnished patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • 50 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

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The price is NZ$154
for 1 night
includes taxes & fees
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About the area

Agde

A family-friendly stay in Agde awaits you at Hôtel Cap Pirate. Within steps you'll find Pirates World and Gulf of Lion within a 10-minute stroll. Highlights at this hotel include a free water park, a restaurant and in-room kitchens. .O Pirata serves French cuisine. For a drink, you can stop by the hotel's own lounge bar. Enjoy the seasonal outdoor swimming pool, kids' swimming pool, waterslide and pool loungers. 2 meeting rooms and a 24-hour business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 8:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of a free beach shuttle. .Sights within a 20-minute walk of this 4-property class Agde hotel include Plage Richelieu and Plage Agde.

What's nearby

  • Aqualand Cap d'Agde - 3 min drive
  • Cap d'Agde Golf Club - 3 min drive
  • Port du Cap d'Agde - 4 min drive
  • Cap d'Agde Beach - 11 min drive
  • Plage Naturiste Cap d'Agde - 15 min drive

Getting around

  • Agde Marseillan-Plage Station - 9 min drive
  • Béziers (BZR-Cap d'Agde) - 14 min drive

Restaurants

  • ‪Capao Beach - ‬4 min drive
  • ‪Les Copains d'Abord - ‬3 min drive
  • ‪Le Palmier d'Or - ‬15 min walk
  • ‪La Cabane du Mail - ‬14 min walk
  • ‪Les Paillotes - ‬12 min walk

About this property

Hôtel Cap Pirate

Family-friendly hotel with free water park access and free valet parking
Hôtel Cap Pirate offers its guests a complimentary water park, a waterslide, and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 2 meeting rooms. A children's pool, a library, and a terrace are also featured at the family-friendly Hôtel Cap Pirate. Free self parking and valet parking are available.

This 4-star Agde hotel is smoke free.

  • 1 floor
  • 46 guestrooms or units
  • 9 buildings
  • Built in 2015
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hôtel Cap Pirate offers 46 accommodations with minibars and espresso makers. Rooms open to furnished patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. A pillow menu is available. LED televisions come with digital channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a bath, complimentary toiletries and hairdryers.

This Agde hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 24 to 24 for adults and EUR 14 to 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • O Pirata

Things to do

  • Children's pool
  • Free water park
  • Library
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Waterslide

Family friendly

  • Children's pool
  • Free water park access
  • In-room babysitting
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 6.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 to 24 for adults and EUR 14 to 14 for children
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 18 May and close on 10 September.
  • Pool access available from 10:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Résidence Hôtelière Cap Pirate Aparthotel Agde
Résidence Hôtelière Cap Pirate Aparthotel
Résidence Hôtelière Cap Pirate Agde
Résidence Hôtelière Cap Pirate
Residence Hoteliere Cap Pirate France/Herault
Hôtel Cap Pirate Agde
Hôtel Cap Pirate
Cap Pirate Agde
Cap Pirate
Hôtel Cap Pirate Agde
Hôtel Cap Pirate Hotel
Hôtel Cap Pirate Hotel Agde

Frequently asked questions

What is the cancellation policy at Hôtel Cap Pirate?

Hôtel Cap Pirate offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hôtel Cap Pirate?

Yep, Hôtel Cap Pirate has a free self car park and free valet parking.

Are there any beaches close to Hôtel Cap Pirate?

Yep, Hôtel Cap Pirate is a short 19-minute walk from Plage Richelieu.

Does Hôtel Cap Pirate have a pool?

Hôtel Cap Pirate has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 7:00 PM (Seasonal outdoor pool open from May 18 to September 10).

Does Hôtel Cap Pirate have a waterslide?

Yep, this property has a waterslide!

What makes Hôtel Cap Pirate a romantic place to stay?

Pool-view dining and a lounge bar, as well as premium bedding and private patios in the guestrooms, help set the scene for a romantic weekend at Hôtel Cap Pirate.

Is Hôtel Cap Pirate family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services in the guestrooms, it's no surprise that Hôtel Cap Pirate is a hit with families.

Does Hôtel Cap Pirate serve breakfast?

You bet, buffet brekkie is served daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hôtel Cap Pirate?

No, Hôtel Cap Pirate does not offer an airport shuttle service.

Is there a bar or restaurant at Hôtel Cap Pirate?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hôtel Cap Pirate?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hôtel Cap Pirate?

No, pets are not allowed.

Hôtel Cap Pirate Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 94 out of 149 reviews" "
Rating 8 - Good. 36 out of 149 reviews" "
Rating 6 - Okay. 11 out of 149 reviews" "
Rating 4 - Poor. 4 out of 149 reviews" "
Rating 2 - Terrible. 4 out of 149 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely amazing! The pirate decoration throughout was second to none. It is easily walkable to the beautiful local beach but there is a shuttle bus direct from the hotel. The waterpark is fantastic as well!
Stayed 3 nights in Aug 2024

6/10 Okay

Tom

Travelled with family
Liked: Cleanliness, staff & service
Heel vriendelijk personeel, de kamers waren heel proper! Maar het spektakel eten ‘s avonds was niet lekker. Ons zicht naar zwembad was toe met dode palm takken. Ons terras had geen loungset maar 1 ligbed. De surf atractie bleek al 3 jaar buiten dienst… de mooiste glijbaan was weg. Niet alles was elke dag open. Lounge bar nooit opengeweest. ‘s avonds was het doods. Was het leuk ja maar wij komen geen 2de keer.
Stayed 2 nights in Jul 2024

10/10 Excellent

Melika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and really conformable hotel. Lots of facilities in the room. You can even do your barbeque in your terrace. Nice staffs.
Stayed 1 night in May 2024

10/10 Excellent

Ashley Diana Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
After reading previous reviews I was reviews I was nervous about our stay. The hotel was super clean and the room was spacious. The restaurant staff was amazing and the lasagna was super great! We really loved the pirate theme and truly enjoyed our stay!!!! Thank you!!!!
Stayed 1 night in May 2023

10/10 Excellent

CHRIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Renier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most amazing hotel. Loads of atmosphere and kids and adults will like in equal amounts.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic two days with two boys, 4 and 6. Lovely place to stay and boys really enjoyed the pirate themed hotel
Stayed 2 nights in Jul 2022

4/10 Poor

Mrs Jane

Travelled with family and small children
Disliked: Cleanliness, staff & service
The most bizarre hotel I’ve ever stayed in. We stayed 1st June with glorious weather but we’re told this was out of season when we checked in and on our first day we were in fact the only guests at the hotel! It felt very eerie with no other guests. We were told the restaurant wouldn’t be open due to lack of guests but didn’t know this until we checked in. The shuttle that I had checked would be available before we left was also out of service. Thank goodness we had a car! Thankfully some lovely restaurants on the beach but they were closed on our first night due to a wedding. The staff tried hard but we needed to ask for everything. The room itself was so dark with poor lighting that it was impossible to see clothes in the wardrobe and was very frustrating. The toilet in our room smelt badly of wee/drains and everything felt grubby and dirty. I think the cobweb, skeleton theme that ran throughout the hotel was convenient as required little cleaning and attempted to hide the dirt. No pool bar open for drinks/snacks. Couldn’t even get an ice cream at the pools. Pools itself were good. Most people there came from local campsite but the water is only 24 degrees and too cold for the kids. Just disappointed that you had no bar/ restaurant /cafe/breakfast and that the whole place was dirty and smelly. We would not stay again.
Stayed 3 nights in May 2022

6/10 Okay

Michael, Cape Town

Travelled with family
Liked: Cleanliness
Check in was not very quick or well organised. Breakfast was awful - no food and hardly any staff. Poor overall.
Stayed 1 night in May 2022

8/10 Good

Christophe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent family weekend destination
Felt welcome and all staff were very friendly. Very good accommodation and good quality bed and duvet. A definitive will be back.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery , nice stuff, good food, great entertainment
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. I would recommend the buffet. It is out of this world!!
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Corridor to the rooms were cool and provided a lot of entertainment for the kids. Waterpark is fun and manageable with small kids.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Amazing themed hotel. Brilliant for holiday with children as rooms have proper kitchen, large balcony with bbq, lounge and bedrooms. Attention to detail was great. Waterpark fab and access to VIP area with sun loungers for hotel guests only was really valuable.
Stayed 5 nights in Aug 2018

10/10 Excellent

Zippymoonflower, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Experience
The hotel is fabulous. The children loved the pirate theme as well as us. The staff ranging from the reception, cleaners, security and life guards were welcoming and pleasant. The room is fantastic and feels like you are on a 17 century ship. The whole resort is spotlessly clean and the attention to detail is mind blowing. We did not use the restaurant as we dined out at the restaurants at the beach 15 mins walk away. The late night use on the pool facilities for families staying at the resort was a welcomed bonus. The children are asking to return a week after leaving so I think we will revisit next year.
Stayed 6 nights in Aug 2018

8/10 Good

Rhea, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun , clean for the family
Stayed 1 night in Aug 2018

2/10 Terrible

Dave, Uk

Disliked: Cleanliness, property conditions & facilities, room comfort
Huge disappointment
We arrived and were greeted and showed to our suit. On the tour round we were told the pool would be closed due to a private pool party meaning we couldn’t use the pool when we arrived. We unpacked and headed back to the restaurant and the door handle fell off! We informed the staff who did fix this promptly however it is not what you expect when you pay £409 euros. We went for dinner and the meal was ok, very simple and cost a huge amount. The pool party was in full swing, we were unable to access the poolside during this time, we tried to attend the bar area for a coffee after dinner and try to sit but the music was extreamly loud and there was little escape. In our room we could not make full use of the Terrance as again the music was very loud and were were the furthest away. Even with the doors shut and the shutters down we could still hear it. There were elements of the room that were lacking for a top price, worn bathroom side, ungrouted tiles outside, dust and free electrics in the floor. Worn external furniture. No complimentary drinks in the fridge. We feel disappointed as we thought it would be spot on when paying such a large amount for one night!
Stayed 1 night in Aug 2018

8/10 Good

Andy, Salisbury, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pirates theme with sizeable onsite aqua park
Smart rooms, well looked after and clean, with kitchen area and balcony All rooms and in fact the whole facility is pirate themed and this is maticulous Lots of different pools and slides all ages catered for. They make you wear tight swimming pants, that’s the law in France. All pools and slides are accessible for the campsite users adjacent.. but there is a VIP zone allocated to hotel guests and free beach towels. Regular shuttle to the beach definitely worth doing. Grocery shop nearby if 41 € per adult stretches your budget Overall very enjoyable stay, definitely considering going again next year
Stayed 8 nights in Jul 2018

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay and a unique hotel
Really enjoyed the choice of self-catering or using the hotel restaurant. The staff were extremely friendly and the family had lots of fun in the water park and nearby beach. The only thing I wished at times was that the hotel had its own pool, or a dedicated pool for hotel guests. The water park got extremely busy, and although there was a VIP area for hotel guests, the kids still had to swim in the very crowded water park pools.
Stayed 6 nights in Jul 2018

8/10 Good

James, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night on our way from St Tropez to Barcelona. Had no idea what to expect but overall found it interesting. With older teenagers, they agree it is more fun for younger families which was evident by the number of very young children there. Looked like the water park facility had plenty for the kids to do. Had the dinner buffet which was both the best and worst we have had. Some of the items were awful while others were great. Overall possibly worth it depending on the type of food you like. As a family of five we found it entertaining and would recommend for younger families.
Stayed 1 night in Jul 2018

10/10 Excellent

Alison, Bristol, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic themed hotel and waterpark
From our initial welcome by the pirate at the gate, to the management parking our car, unloading our car and checking in with welcome drinks - we were enthralled. The attention to detail walking down the corridors to our pirate themed suite was fantastic, passing torture chambers, captains quarters and so on. Our teens thoroughly enjoyed their stay and was great to be allowed into the waterpark an hour early - plus have a VIP area for hotel guests. We ate at the restaurant in the evening which although rather expensive - was of wonderful quality. We cannot wait to have the opportunity to return
Stayed 1 night in Aug 2017

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxing
great fro kids and parents
Stayed 6 nights in Aug 2017

10/10 Excellent

hrhmags, oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trust the reviews
Booked this for last 2 nights of a family holiday with 2 under 10 kids and hadn't really expected much. Was blown away. Investment in accommodation, design, dressing, details must have been huge. Smaller number of rooms than I had expected (50?) so felt v private. Hadn't really understood every room has kitchen facilities so can be self catered if we wanted. Kids loved it. The spooky corridors, the room sets, the sound and water effects. And that's just the hotel. Had seen reviews of water park but and concerns over local campsite use but really wasn't such a big deal. We were there height of summer and yes it's busy but you could slink off to the VIP bit if it gets a bit too crowded in the lazy river and atmost you waited 15 mins for the one big platform tunnel slide. We just learnt to make use of our private one hour 9-10am for lots of goes on popular slides. In summary: GOOD BITS - rivals Disney for design - water park bigger than expected (6 slides) - ability to self cater - restaurant food good BAD BITS - no onsite food shop for bread etc (but hypermarket 10 mins away by car) - safety on slides a bit too relaxed. Life guards let anyone on (forget age limits printed on signs) and things could get hairy with trains of kids swirling down the Maelstrom slide. Just means you need to be with your kids if you want to ensure they have plenty of space between sliders. - restaurant not cheap but then when are in house restaurants?
Stayed 2 nights in Aug 2017

8/10 Good

Rachael, Somerset, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Amazing hotel and water park, it felt like you were in Disney! Beach, bakery and mini supermarket all in walking distance. Beach restaurant highly recommended. The only negative is that it gets very busy in the afternoon when hoards of people come over from the local campsite. If we hadn't had the VIP sunbed area it would have been a huge problem getting space for s sunbed.
Stayed 9 nights in Jul 2017