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Catalonia Gran Vía Bilbao

4.5 star property
Luxury hotel connected to a railway/underground station in Bilbao City Centre with a full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Catalonia Gran Vía Bilbao

Interior
Terrace/patio
Exterior
Down duvets, minibar, in-room safe, desk
Mediterranean cuisine

Reviews

9.6 out of 10

Exceptional

Guests liked:

Clean rooms, friendly staff, comfortable rooms

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Room service
    Room service

Explore the area

Map
Gran Vía de Don Diego López de Haro, 73, Bilbao, 48009
  • Dona Casilda Iturrizar Park
    3 min walk
  • Euskalduna Conference Centre and Concert Hall
    5 min walk
  • Bilbao Fine Arts Museum
    7 min walk
  • Bilbao (BIO)
    13 min drive

Room options

View all photos for Double Room Single Use

Down duvets, minibar, in-room safe, desk

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout curtains
Down duvet
Eco-friendly toiletries
Private bathroom
  • 21 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Triple Room

Down duvets, minibar, in-room safe, desk

Premium Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Premium Room

Down duvets, minibar, in-room safe, desk

Premium Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Down duvet
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite

Down duvets, minibar, in-room safe, desk

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Terrace

Down duvets, minibar, in-room safe, desk

Deluxe Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Suite, Terrace

Terrace/patio

Deluxe Suite, Terrace

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Pillow menu
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Double Room Single Use

Down duvets, minibar, in-room safe, desk

Superior Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout curtains
Down duvet
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Triple Room (2 adults + 1 child)

Down duvets, minibar, in-room safe, desk

Premium Triple Room (2 adults + 1 child)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Down duvet
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite Triple (3 adults)

Down duvets, minibar, in-room safe, desk

Junior Suite Triple (3 adults)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Pillow menu
Blackout curtains
Down duvet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Separate bedroom
Down duvet
Blackout curtains
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Superior Double Room, Balcony

Balcony

Superior Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Down duvet
Blackout curtains
  • 24.5 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room Single Use, Terrace

Down duvets, minibar, in-room safe, desk

Deluxe Double Room Single Use, Terrace

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room

Down duvets, minibar, in-room safe, desk

Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Down duvet
Blackout curtains
Eco-friendly toiletries
  • 21.0 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

Down duvets, minibar, in-room safe, desk

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Down duvet
Blackout curtains
Eco-friendly toiletries
  • 24.5 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Junior Suite Terrace Single Use

Terrace/patio

Deluxe Junior Suite Terrace Single Use

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Pillow menu
Blackout curtains
  • 32 sq m
  • Sleeps 1
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite Single Use

Down duvets, minibar, in-room safe, desk

Junior Suite Single Use

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Pillow menu
Blackout curtains
Down duvet
  • 34 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room Single Use, Balcony

Balcony

Superior Double Room Single Use, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Smart TV
Blackout curtains
Down duvet
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite Triple (2 adults + 1 child)

Down duvets, minibar, in-room safe, desk

Junior Suite Triple (2 adults + 1 child)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Pillow menu
Blackout curtains
Down duvet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Premium Double Room Single Use

Down duvets, minibar, in-room safe, desk

Premium Double Room Single Use

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Blackout curtains
Down duvet
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

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About the area

Bilbao

Catalonia Gran Vía Bilbao places you in the centre of Bilbao, connected to a railway/underground station and within just a 15-minute stroll of popular places like San Mames Stadium and Guggenheim Museum Bilbao. Highlights at this luxury hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include massages along with access to the sauna. Gastrobar serves Mediterranean cuisine. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. Business travelers can take advantage of 2 meeting rooms and a business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. On weekday mornings buffet breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .In proximity to this 4.5-property class Bilbao City Centre hotel you'll find Port of Bilbao.

What's nearby

  • Euskalduna Conference Centre and Concert Hall - 5 min walk
  • Plaza Moyua - 7 min walk
  • San Mames Stadium - 9 min walk
  • Guggenheim Museum Bilbao - 11 min walk
  • Plaza Nueva - 6 min drive

Getting around

  • Euskalduna Tram Stop - 5 min walk
  • Bilbao San Mames Station - 11 min walk
  • Bilbao (BIO) - 13 min drive

Restaurants

  • ‪Mugi - ‬4 min walk
  • ‪NAP Bilbao - ‬2 min walk
  • ‪Winston Churchill - ‬3 min walk
  • ‪Boss Bilbao - ‬3 min walk
  • ‪Carl's Jr - ‬4 min walk

About this property

Catalonia Gran Vía Bilbao

Luxury hotel connected to a railway/underground station in Bilbao City Centre with a full-service spa
Catalonia Gran Vía Bilbao offers its guests a full-service spa, an indoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the luxury Catalonia Gran Vía Bilbao. For a fee, parking is available.

This 4.5-star Bilbao hotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 8 levels
  • Built in 2021
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Catalonia Gran Vía Bilbao offers 106 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets. 41-inch Smart televisions come with satellite channels. Bathrooms include slippers and bidets.

This Bilbao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 23 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gastrobar

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (130 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 41-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property's electric car charging station is available for a surcharge.
The listed optional spa fee is charged per person, per visit to the spa.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night, plus a deposit of EUR 200 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Covered self-parking fee: EUR 23 per day
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 15

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Catalonia Gran Via Bilbao
Catalonia Gran Vía Bilbao Hotel
Catalonia Gran Vía Bilbao Bilbao
Catalonia Gran Vía Bilbao Hotel Bilbao

Frequently asked questions

What is the cancellation policy at Catalonia Gran Vía Bilbao?

Catalonia Gran Vía Bilbao offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Catalonia Gran Vía Bilbao?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Catalonia Gran Vía Bilbao on 1 Dec 2024 start from NZ$181.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Catalonia Gran Vía Bilbao?

Yep, Catalonia Gran Vía Bilbao has a covered self car park for EUR 23 per day.

Are there any beaches close to Catalonia Gran Vía Bilbao?

The closest beach to Catalonia Gran Vía Bilbao is Playa de las Arenas (9.3 km).

Is there a spa on site at Catalonia Gran Vía Bilbao?

Yep, there is an onsite spa at Catalonia Gran Vía Bilbao. It has a steam room and a sauna. You'll enjoy services like massages.

Does Catalonia Gran Vía Bilbao have a pool?

Catalonia Gran Vía Bilbao has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from April to October.

What makes Catalonia Gran Vía Bilbao a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Catalonia Gran Vía Bilbao.

Does Catalonia Gran Vía Bilbao serve breakfast?

Yeah, buffet breakfast is offered on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.

Is there a free airport shuttle available at Catalonia Gran Vía Bilbao?

No, Catalonia Gran Vía Bilbao does not offer an airport shuttle service.

Is there a bar or restaurant at Catalonia Gran Vía Bilbao?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Catalonia Gran Vía Bilbao?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Catalonia Gran Vía Bilbao?

Cats and dogs are welcome at Catalonia Gran Vía Bilbao, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Catalonia Gran Vía Bilbao Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 267 out of 351 reviews" "
Rating 8 - Good. 69 out of 351 reviews" "
Rating 6 - Okay. 12 out of 351 reviews" "
Rating 4 - Poor. 2 out of 351 reviews" "
Rating 2 - Terrible. 1 out of 351 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Valentini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

louise

Liked: Cleanliness
less than exceptional…
Booked due to so many ‘exceptional’ reviews…. its less than. Check in experience varies by who you get.. Room was good- shower great but not exceptional… This hotel does not have a pool… please dont book thinking there is! 84cms deep and you can reach either side ish if standing in the middle. 8 sun loungers… to a hotel this big? We looked as many did for another part.. and because our check in lacked depth.. like the pool..we couldnt see where you got the towels from. Very noisy air con and to our surprise we were charged for water in the room.. seemed a little much given the price of the stay… The hotel is in a good location and our room did have a balcony which was pleasant. **dont book a hotel with a pool.. use the Artxanda pool central location - cheap, stay all day, has a sun deck etc only 7:80e soooo good!
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with lovely staff, very comfortable rooms and a fantastic breakfast. The pool is quite small but great for a splash at the end of a hot day sightseeing
Stayed 2 nights in Jul 2024

8/10 Good

Sukhjit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great helpful staff. Gym was small but good, however there was always something missing that we needed to ask for - towels, drinking glasses, etc. Pool is tiny and the loungers unbearable in the heat. Some umbrellas are needed. Great location and nice hotel. Highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful respite in Bilboa. Can't wait to return. Will definitely stay here! Rooms arecwell appointed. Be sure to request a room with a terrace on the river side of the building. So worth it!
Stayed 3 nights in Jul 2024

10/10 Excellent

EOIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a very central location
Stayed 2 nights in Jul 2024

10/10 Excellent

Luqman, HOUGHTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was the best. Staff were very friendly kind and helpful. Rooms spacious. Great location within close proximity to all shopping sightseeing Restaurants. Will definitely recommend this hotel for stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was top notch the spa is the worth price beautiful place
Stayed 2 nights in Jul 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great City Centre Hotel
We had a lovely room on the 7th floor that was spotlessly clean. The location was great. There was a decent restaurant and bar and a pleasant roof top pool but the highlight of our stay was the exceptional, friendly service provided by the hotel staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Faye

Liked: Cleanliness, amenities
Welcoming warm and friendly staff, fabulous breakfast and newly decorated rooms. Bijoux roof top pool and good location to parks and The Guggenheim. Will return for sure!
Stayed 2 nights in Jul 2024

10/10 Excellent

Tymoteusz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Very clean and spacious room, nice swimming pool on terrace floor - not mentioned in description but a nice surprise.
Stayed 1 night in Jul 2024

8/10 Good

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but unexpectedly noisy
Great room. Comfortable beds. Wonderful shower. Just noisy, from the AC making dripping noises, the drains in the bathroom making glugging noises & noisy from the hallway, a massive gab under the door meant when next door came & went it woke me.
Stayed 1 night in Jul 2024

8/10 Good

Diana, San Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property - GREAT spa!
Stayed 2 nights in Jul 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Scott

Stayed 1 night in Jun 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice city centre hotel.
We stayed here for 2 nights and were very happy with the facilities. Staff are very friendly and helpful and it is close to the Guggenheim museum and a nice park. There are a variety of cafe’s and bars close by and it is a straight walk to the old town which takes about 20 mins. The hotel has a rooftop pool and a very comfortable bar lounge. Would definitely use again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, could not be more helpful. Rooms were extremely comfortable location of Hotel also very good for the Guggenheim museum, soccer stadium and downtown shopping
Stayed 4 nights in Jun 2024

10/10 Excellent

Karen

Stayed 1 night in Jun 2024

10/10 Excellent

Jesus

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding location, very comfortable room, freindly staff especially Arkaitz y Karen always with a smile and very helpful, the gym had everything you need for a workout, love it!!!!!
Stayed 2 nights in Jun 2024

6/10 Okay

Darrell

A big group of people covering the lobby a
A large group of people obstructing the little lobby ,entrance of the door and later outside the door . Customers come in and go out with our baggage, so blocking important spaces may finished in accidents. In fact ,I told one of the people at the desk to talk to them , didn't want to take any action. Four people at list were at the Front desk nobody took action anytime. Rooms are clean in general but some of the cleaners are just drying not cleaning . Other employees where extremely helpful and correct ,with very good skills .
Stayed 6 nights in Jun 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, but….
The hotel and rooms are very well presented and also very smart. Its location is convenient to a point. It is near certain things such as the Guggenheim and Athletic Bilbao Football stadium - very good museum and tour - both in short walking distance. However the old town is quite a long walk -25 mins one way. The staff are very personable and helpful, especially Maria. We had a triple room and the room had dividing doors in the middle which was a nice touch. There is a “pool” but it’s very small. More for children. My main issue would be the cost. The hotel is very expensive for where it is and where it’s based. Three people in one room was over £250. For that money I did expect three beds, not a sofa bed. Also a larger room. I have spent less in other large European cities and got more. We did however enjoy Bilboa and the hotel was decent. Just a little over priced.
Stayed 2 nights in Jun 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for parking
In the commercial area of Bilbao with a 20 mins walk to the old town. Good parking on site but 23 euros a night. Lots of bars and restaurants around the hotel. Our room was quiet with very good blackout curtains.
Stayed 2 nights in Jun 2024

8/10 Good

julia, Halifax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we chose this hotel because we wanted to swim in their heated pool and use the sauna and steam room. It has a little 'spa' where you can get a good massage. very convenient location. the room were a bit small...
Stayed 3 nights in Apr 2024

10/10 Excellent

jean

Stayed 1 night in May 2024

6/10 Okay

John

Travelled with family
Liked: Amenities
Disliked: Staff & service
The hotel itself was nice, the service at the bar was poor but the front staff were helpful with one exception. They gave us a restaurant recommendation to Gure Kabi which was the worst dining experience we’ve had worldwide. Waiter was rude, service was horrible, meal was expensive and not very good. Avoid hotel eating recommendations. Otherwise a good area to stay and an average hotel experience.
Stayed 4 nights in May 2024