Entire apartment

Arenal Suites Bilbao

2.0 star property
Bilbao pension in Bilbao City Centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arenal Suites Bilbao

Exclusive Studio | Living area
Reception
Reception
Standard Single Room, 1 Single Bed
Individually decorated, individually furnished, blackout curtains

Reviews

8.0 out of 10

Very good

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle Maria Muñoz nº6, Bilbao, Vizcaya, 48005
  • Plaza Miguel de Unamuno
    3 min walk
  • Museum of Archaeology Bizkaya
    3 min walk
  • Santiago Cathedral
    3 min walk
  • Bilbao (BIO)
    22 min drive

Room options

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
TV
Blackout curtains
Ceiling fan
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Exclusive Studio

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
TV
Blackout curtains
Ceiling fan
Rainfall showerhead
  • City view
  • Sleeps 2
  • 1 Queen Bed

Business Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
TV
Blackout curtains
Ceiling fan
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
TV
Blackout curtains
Ceiling fan
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Romantic Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
TV
Blackout curtains
Ceiling fan
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
TV
Blackout curtains
Ceiling fan
Private bathroom
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Bilbao

At Arenal Suites Bilbao you'll be within steps of Basque Museum of Bilbao and Studio Arte Marquesteria. Highlights at this guest house include free in-room WiFi. .This smoke-free guest house offers free WiFi in public areas, concierge services and luggage storage. .Attractions within a 10-minute drive of this Bilbao City Centre guest house include Guggenheim Museum Bilbao and San Mames Stadium.

What's nearby

  • Santiago Cathedral - 3 min walk
  • Plaza Nueva - 3 min walk
  • Ribera Market - 5 min walk
  • Guggenheim Museum Bilbao - 8 min drive
  • San Mames Stadium - 9 min drive

Getting around

  • Casco Viejo Station - 3 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 9 min walk
  • Bilbao (BIO) - 22 min drive

Restaurants

  • ‪Gure Toki - ‬4 min walk
  • ‪Gelati Gelati - ‬3 min walk
  • ‪Café Bar Bilbao - ‬2 min walk
  • ‪Panaderia Bizkarra - ‬2 min walk
  • ‪Baster - ‬3 min walk

About this property

Arenal Suites Bilbao

Bilbao pension in Bilbao City Centre
Arenal Suites Bilbao offers its guests tour/ticket assistance and concierge services. WiFi is free in public spaces.

This Bilbao pension is smoke free.

  • 1 building
  • 1 floor
  • 25 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site
Arenal Suites Bilbao offers 25 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • TV with digital channels

More

  • Ceiling fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Estrella Ostatu Motel Bilbao
Estrella Ostatu Bilbao
Estrella Ostatu
La Estrella Ostatu
Arenal Suites Bilbao Bilbao
Arenal Suites Bilbao Pension
Arenal Suites Bilbao Pension Bilbao

Frequently asked questions

What is the cancellation policy at Arenal Suites Bilbao?

Arenal Suites Bilbao offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Arenal Suites Bilbao?

The closest beach to Arenal Suites Bilbao is Arrigunaga Beach (13.4 km).

Is there a free airport shuttle available at Arenal Suites Bilbao?

No, Arenal Suites Bilbao does not offer an airport shuttle service.

What time are check-in & check-out at Arenal Suites Bilbao?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Arenal Suites Bilbao?

No, only service animals are allowed.

Arenal Suites Bilbao Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 64 out of 198 reviews" "
Rating 8 - Good. 87 out of 198 reviews" "
Rating 6 - Okay. 27 out of 198 reviews" "
Rating 4 - Poor. 14 out of 198 reviews" "
Rating 2 - Terrible. 6 out of 198 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay; perfect for the solo traveller
Good bed, amazing shower, balcony overlooking the road and peace of mind for the duration of my stay --- could not ask for more. Everything in the city is in reasonable walking distance. Likely will return in a few days before heading back home.
Stayed 3 nights in Jul 2024

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great location, walking distance to everywhere. Building is undergoing renovation so stairwell is dark and dingy, but don’t let this put you off…… rooms are fabulous, new and clean. Bathroom sparklingly clean, lots of hot water. Beds comfortable. Room very very quiet, no outside noise at all although street was bustling - very well insulated. Staff lovely and welcoming with good communication. A few things missing from room but I suspect these may come when renovation is complete. ie safe was locked (could have asked for it to be opened but it wasn’t a problem), no drinking glasses, a mini fridge for our water would be good and tea & coffee making would be really useful. Would definitely stay here again and would definately recommend due to location and comfort of room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely friendly and helpful, carrying my big suitcase up the steep stairs for me (I didn’t ask them to!). The agreed to us leaving luggage before and after our check in. The room was comfortable with good facilities and a great location. We were at the back of the hostel so despite building works and bars downstairs (at the front of the hostel) we couldn’t hear any of the noise. We’d stay again!
Stayed 3 nights in Oct 2023

8/10 Good

Ian

Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable, the room practical and the check-in efficient. I like the fact that there is codes on doors (no key to carry). The hotel location is very central. I spend a night there for 66€ so I definitely recommend this place for a short stay in Bilbao!
Stayed 1 night in Aug 2023

10/10 Excellent

Maya

Stayed 2 nights in Aug 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for old town.
I booked this place due to the location and it didn’t disappoint! Rooms are basic, but very clean. My only slight annoyance was there was only one working plug socket in the room. Service was great. The guy behind the reception desk was super helpful, though had limited English. Noise was a bit of an issue in the night - I think that as there’s no soft furnishings anywhere sound just echoes throughout all rooms, slightly annoying but not a huge problem. If you’re looking for an affordable guesthouse and basing on an old town location I’d thoroughly recommend!
Stayed 2 nights in Jul 2023

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real little gem behind an inconspicuous door of the street, an old wooden staircase like going back in time. Helpful friendly staff. Having a bit is Spanish was helpful when booking in. Rooms were basic but spotlessly clean. Great area in the old part of town.
Stayed 2 nights in Apr 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice older hotel in the old city center
It is a nice older hotel in the old part of the city where only pedestrians are allowed. My room and bathroom were both large, the breakfast was a typical Spanish breakfast: coffee, fresh orange juice, a croissant and tostada with tomatoes and olive oil. There are two items to be aware of. First, there is no elevator and it is 26 stairs up to the lobby and 20 stairs up to each additional floor. Second, they do NOT have air conditioning, just a small fan in the room - I slept with the window open and fan at the foot of the bed with no sheet on, and it was still warm (they are having a heat wave in Europe). Otherwise, I found the hotel to be very nice and in a great location, less than 10 minute walk from the train station and with many restaurants, cafes and bars nearby. I would definitely stay here again.
26 stairs from the street to the lobby
Stayed 4 nights in Aug 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Essentially booked because it was cheap and central but was impressed with the cleanliness of the hotel, the niceness of the breakfast and location generally. Had good nights sleep in spite of being right in the centre of the old town. Nice stay and good value for money.
Stayed 2 nights in Aug 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great little hotel right in the middle of casco viejo area. Plenty bars and restaurants on the street and nice plazas nearby, but no noise in the room. Staff were very nice and helpful. Breakfast basic but ideal. We would definitely recommend for a weekend in Bilbao.
Stayed 3 nights in May 2022

2/10 Terrible

Ricardo, Villarcayo

Disliked: Staff & service, amenities
Pésima atención al cliente en la recepción
Stayed 1 night in Feb 2022

4/10 Poor

Ricardo, Villarcayo

Liked: Cleanliness
Disliked: Staff & service, amenities
He estado 4 veces y la habitación siempre me ha parecido bien para el precio, pero el proiblema lo tuve en recepción la última que me trataron en público como si fuera hacer uso de la habitación diferente al contratado (1 persona). Entiendo ese hostal pueda tener clientes hagan ese tipo de irregularidades pero no deberian generalizar a todos y los encargados deberian ser mas amables
Stayed 1 night in Sep 2021

8/10 Good

Daniel B

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Chris

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and the host was excellent. A little noise late at night since you are right above the tapas bar. No air condition but there was a fan in the room.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very good.
Very good and tranquil place. Nice area and very adequate service.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in The Old Town, but the front room is extremely noisy, especially when the street musician begins playing electronic rock and roll at 10 pm. Clean room, but relatively austere.
Stayed 2 nights in May 2019

6/10 Okay

Hans

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Very spartan ...
Stayed 2 nights in May 2019

6/10 Okay

Tony

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location in old part of townxxxxxxxxdxxxxxddddfgghhhgsdhjhrsdhudsjtrwqryuuuuuuh
Stayed 2 nights in Apr 2019

8/10 Good

Anna, Germany/USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well-priced family-run hotel in old town. The hotel offers a good breakfast (fresh orange juice, coffee, croissant, bread with butter and jam), toiletries. The room was clean and comfortable. The only issue could be a noisy street, but only until 11 pm.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Superb location in the old town.
Great lively location in the old town. Close to the main square and metro. Beware there is no lift which might be an issue for some people.
Stayed 4 nights in Oct 2018