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The Residence Bintan

5.0 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for The Residence Bintan

Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
Terrace/patio
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Free airport shuttle
  • Pool
  • Parking included
The current price is NZ$221
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang, 29153
  • Santa Maria Cave
    ā€Ŗ39 min driveā€¬
  • Trikora Beach
    ā€Ŗ42 min driveā€¬
  • Tanjung Pinang Ferry Terminal
    ā€Ŗ43 min driveā€¬

Room options

View all photos for Deluxe Villa, 1 Bedroom, Beachfront

Deluxe Villa, 1 Bedroom, Beachfront

Deluxe Villa, 1 Bedroom, Beachfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Day bed
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Beachfront

Villa, 1 Bedroom, Beachfront

Villa, 1 Bedroom, Beachfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Day bed
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Beachfront

Villa, 2 Bedrooms, Beachfront

Villa, 2 Bedrooms, Beachfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed - single
Ceiling fan
Blackout curtains
2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

View all photos for Room, 1 Bedroom, Terrace (Garden)

Premium bedding, minibar, in-room safe, desk

Room, 1 Bedroom, Terrace (Garden)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed - single
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 1 Bedroom, Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe Villa, 1 Bedroom, Sea View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Day bed
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite (Upper)

Premium bedding, minibar, in-room safe, desk

Garden Suite (Upper)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed - single
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Suite (Upper)

Flat-screen TV, toys

Sea View Suite (Upper)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed - single
Ceiling fan
Blackout curtains
Separate bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

About the area

Bintan

A luxury stay in Bintan awaits you at The Residence Bintan. You'll be 25 km (15.5 mi) from Trikora Beach and 33.8 km (21 mi) from Tanjung Pinang Ferry Terminal. Highlights at this beachfront hotel include 2 restaurants, a full-service spa and a private beach. .A day of pampering can include massages and body wraps along with reflexology and mani/pedis. The restaurant, The Dining Room, is open for breakfast, brunch, lunch and dinner. Pool Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the outdoor swimming pool, free kids' club, gym and steam room. 484 square feet (45 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and free use of bicycles. There's also free self parking, along with the convenience of a free airport shuttle. .With a stay at this 5-property class Bintan hotel, you'll be 28 km (17.4 mi) from Santa Maria Cave and 32.1 km (19.9 mi) from Senggarang.

What's nearby

  • Santa Maria Cave - 39 min drive - 28.0 km
  • Trikora Beach - 42 min drive - 25.0 km
  • Tanjung Pinang Ferry Terminal - 43 min drive - 33.8 km
  • Snake River Temple - 44 min drive - 33.7 km
  • Gunung Bintan - 50 min drive - 39.2 km

Restaurants

  • ā€ŖKedai Kopi Cahaya - ā€¬15 min drive
  • ā€ŖDapur Mimi - ā€¬17 min drive
  • ā€ŖRestoran Seafood Batu Licin - ā€¬20 min drive
  • ā€ŖKedai Kopi Wani - ā€¬14 min drive
  • ā€ŖOtak-Otak Teluk Bakau - ā€¬14 min drive

About this property

The Residence Bintan

Luxury hotel on the beach, with outdoor pool
Simply walk outside to feel the sun on your face at the sandy beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Residence Bintan such as a complimentary children's club and an outdoor pool.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a steam room and a fitness centre. Free self parking is available.

This 5-star Bintan hotel is smoke free.

  • 127 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Conference rooms
  • 484 sq ft of conference space
  • 45 sq. m of conference space
  • Built in 2017
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
The Residence Bintan offers 127 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation is furnished with single sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Bintan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Area shuttle (surcharge) up to 25 kilometres
  • Free ferry terminal shuttle
  • Shopping centre shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Pool Bar
  • Rica Rica
  • The Dining Room

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Boat and paddles
  • Boat tours
  • Bodyboard
  • Canoeing
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Library
  • Outdoor pool
  • Paddleboard
  • Playground
  • Snorkelling
  • Steam room
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (484 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Residence Bintan

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 800000 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 1000000.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: IDR 800000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted.Ā 

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Residence Bintan Hotel
Residence Bintan
The Residence Bintan Hotel
The Residence Bintan Bintan
The Residence Bintan Hotel Bintan

Frequently asked questions

What is the cancellation policy at The Residence Bintan?

The Residence Bintan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Residence Bintan?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at The Residence Bintan on 27 Apr 2025 start from NZ$220.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Residence Bintan?

Yep, The Residence Bintan has a free self car park.

Are there any beaches close to The Residence Bintan?

The closest beach to The Residence Bintan is Desaru Beach (78.8 km).

Is there a spa on site at The Residence Bintan?

Yep, there is an onsite spa at The Residence Bintan. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Residence Bintan have a pool?

The Residence Bintan has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 6:00 PM.

What luxury perks are available at The Residence Bintan?

The Residence Bintan features a private beach, a full-service spa and an outdoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes The Residence Bintan a romantic place to stay?

A private beach and couples dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Residence Bintan.

Is The Residence Bintan family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Residence Bintan is a hit with families.

Are there hot tubs in the rooms at The Residence Bintan?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at The Residence Bintan?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at The Residence Bintan?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Residence Bintan?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Residence Bintan?

No, pets and service animals are not allowed.

The Residence Bintan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 302 out of 428 reviews
Rating 8 - Good. 101 out of 428 reviews
Rating 6 - Okay. 15 out of 428 reviews
Rating 4 - Poor. 8 out of 428 reviews
Rating 2 - Terrible. 2 out of 428 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Andreas

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Mamiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the room with the pool. Comfortable and clean. Walked the beach everyday. Enjoyed doing nothing(there were water activities but didin't try this time) Will visit again and planning to stay longer.
Stayed 5 nights in Dec 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

NG

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most hospitable and kindest hotel staff Iā€™ve ever encountered. My family has been there twice and on the most recent trip, my toddler son fell sick. The hotel staff were so thoughtful and caring, sending a nurse to our room and accommodating requests for things like thermometers, ice for a fever pack, specially cooked congee etc. I am beyond grateful for their care and we canā€™t wait to return so we can enjoy the resort again. I also give top marks for their kids club and babysitters, as well as the quality of family friendly activities such as the free sea sport activities. The food at their Indonesian restaurant Rica Rica was consistently delicious - try their beef rending and satays. The Residence is truly a gem in Bintan!
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for family staycation

Overall nice experience, kids friendly with rabbit, chicken and fish feeding. Food is nice although pricey. Muddy seaside not suitable for swimming. Hotel staffs very friendly and helpful. Hotel room is spacious and clean, however the lighting is dim and aircond not stable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elaine

Stayed 3 nights in Dec 2024

10/10 Excellent

Yew Wing

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice and well-maintained resort. Food is good. Games room needs some refurbishment.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nisha

Stayed 3 nights in Nov 2024

10/10 Excellent

Sumeet

Stayed 4 nights in Nov 2024

10/10 Excellent

Ziyi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tucked away sanctuary with a cozy environment and good service. Recommend this if youā€™d like to focus on exploring the resort, as the main attractions in Bintan are quite a distance away.
Stayed 2 nights in Nov 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievably gorgeous place with wonderful staff and beautiful amenities. Highly recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

YAN

Stayed 2 nights in Nov 2024

10/10 Excellent

Wenting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel on Bintan Island

Excellent small hotel removed from the regular tourist bustle of Bintan. Complimentary and seamless pickup from the ferry (one hour ferry ride from Singapore) makes getting to this small slice of paradise easy. Good food, nice rooms. Great pool and pool bar. Sea is nice and low tide reveals a super cool sandbar. Only thing that could be improved are the bicycles: nearly all of them are rusty and broken. Time for new ones!!!
Stayed 2 nights in Nov 2024

8/10 Good

Tasneem Zohura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and services, staff are amazing but need more food variety
Stayed 3 nights in Oct 2024

10/10 Excellent

Philippe

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great short trip from sg

stayed for 4d3n in the upper garden suite. room was extremely spacious with living and balcony. could have a few more ceiling lights to brighten up the room. layout of the resort was spread out with lots of greenery and we liked that. 2 bikes for each room but we also used the buggy on hot days. staff service was great and attentive. they responded fast to whatsapp messages and all staff we met were friendly. we stayed during low occupancy so everything felt very private. the next few days we saw more guests. breakfast was delicious. food at rica rica was really small in serving in comparison to the high price. we did not try the complimentary non-motorised activities. however we enjoyed the pool, earth basket (lots of mosquitoes there) and went on the snorkelling trip. we also walked on the beach at low tide. only 2 hooks in the bathroom which we could not use cos they were directly above the toiletries bottles. be prepared for lots of mosquitoes esp at earth basket and the balcony. long journey from ferry terminal but you get a serene environment when you arrive.
Stayed 3 nights in Oct 2024

10/10 Excellent

nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and could not do enough for us. We have no adverse comments
Stayed 3 nights in Oct 2024

10/10 Excellent

Jorry

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice resort, especially the beach is so shallow that it's safe for kids and adults too!
Stayed 3 nights in Oct 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a perfect weekend getaway! the staff is amazing, some much special thought. the bbq on the beach is really special. thanks for having us!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Kamsin Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious grounds, lovely attention to detail and the rooms are clean and large and well equipped. Great range of water sports and activities to keep the whole family happy. Really enjoyed our stay here.
Stayed 5 nights in Oct 2024

8/10 Good

Stuart James

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded and Very friendly. Beaches were clean and so was the surrounding area. Loved the bikes, but unfortunately could not use as there were no kid seats, but luckily easy to walk around. As we were close to all theaon amenities.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing peaceful resort with private beach

The environment was very comfortable, great beach view pool, and the service was amazing. While cleanliness wasnt exactly spotless, not a big deal but we expected better.
Stayed 2 nights in Sep 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful resort

Wonderful resort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024