Save

Crowne Plaza Birmingham City Centre, an IHG Hotel

4.0 star property
Hotel with 24-hour fitness, walk to The Mailbox

Choose dates to view prices

Photo gallery for Crowne Plaza Birmingham City Centre, an IHG Hotel

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Point of interest
Daily buffet breakfast (GBP 16.95 per person)
Breakfast, lunch and dinner served
Lobby
Reviews
8.6

Excellent

Popular amenities

  • Restaurant
  • Breakfast available
  • Gym
    GymGym
  • Air conditioning
    Air conditioningAir conditioning
  • Laundry
    LaundryLaundry
  • Parking available
    Parking availableParking available

Explore the area

Map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • Popular LocationThe Mailbox9 min walk
  • Popular LocationUtilita Arena Birmingham10 min walk
  • Popular LocationBullring & Grand Central12 min walk
  • AirportBirmingham (BHX)33 min drive

Room options

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed, Business Lounge Access

Room, 1 King Bed, Business Lounge Access

Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bath and shower
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
Rainfall showerhead
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Room
Leonardo Royal Hotel Birmingham
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (2253)
The price is NZ$185
for 1 night
includes taxes & fees
14 Jul - 15 Jul
Leonardo Royal Hotel Birmingham

About the area

Birmingham

Crowne Plaza Birmingham City Centre, an IHG Hotel puts you in the heart of Birmingham, within just a 10-minute stroll of popular attractions like The Mailbox and Utilita Arena Birmingham. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, b1, is open for breakfast, lunch and dinner. 7438 square feet (691 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 15-minute walk of this Birmingham City Centre hotel include International Convention Centre and Bullring & Grand Central.

What's nearby

  • International Convention Centre - 6 min walk
  • The Mailbox - 9 min walk
  • Utilita Arena Birmingham - 10 min walk
  • Bullring & Grand Central - 12 min walk
  • Broad Street - 14 min walk

Getting around

  • Library Tram Stop - 3 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • ‪Cote Restaurant - ‬7 min walk
  • ‪Medicine Bakery and Kitchen - ‬5 min walk
  • ‪Elio Cafe - ‬5 min walk
  • ‪Albert's Schloss - ‬5 min walk
  • ‪Library Cafe - ‬4 min walk

About this property

Crowne Plaza Birmingham City Centre, an IHG Hotel

Hotel with 24-hour fitness, walk to The Mailbox
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 7438 square feet (691 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Crowne Plaza Birmingham City Centre, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Birmingham hotel is smoke free.

  • 1 building
  • 312 guestrooms or units
  • 11 levels
  • Conference rooms
  • 7438 sq ft of conference space
  • 691 sq. m of conference space
  • Built in 1974
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Birmingham City Centre, an IHG Hotel offers 312 accommodations with a safe and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, Hungarian, Portuguese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (GBP 21 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 7,438 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • 11 floors
  • Banquet hall
  • Building
  • Built in 1974
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 28 February 2024 to 15 December 2024 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 for adults and from GBP 16.95 for children
  • Secured self-parking fee: GBP 21.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre, an IHG Hotel Hotel
Crowne Plaza Birmingham City Centre, an IHG Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Crowne Plaza Birmingham City Centre, an IHG Hotel?

Crowne Plaza Birmingham City Centre, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Birmingham City Centre, an IHG Hotel?

As of 30 Jun 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Birmingham City Centre, an IHG Hotel on 7 Jul 2024 start from NZ$176.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Birmingham City Centre, an IHG Hotel?

Yep, Crowne Plaza Birmingham City Centre, an IHG Hotel has a secured self car park for GBP 21.00 per day. Onsite parking is limited.

Does Crowne Plaza Birmingham City Centre, an IHG Hotel serve breakfast?

Yeah, travelers give a thumbs up to the buffet breakfast here! Served daily between 6:30 AM and 10:30 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Crowne Plaza Birmingham City Centre, an IHG Hotel?

No, Crowne Plaza Birmingham City Centre, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Birmingham City Centre, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Crowne Plaza Birmingham City Centre, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Birmingham City Centre, an IHG Hotel?

No, only service animals are allowed.

Crowne Plaza Birmingham City Centre, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 519 out of 1002 reviews" "
Rating 8 - Good. 306 out of 1002 reviews" "
Rating 6 - Okay. 88 out of 1002 reviews" "
Rating 4 - Poor. 54 out of 1002 reviews" "
Rating 2 - Terrible. 35 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Lorna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was noise till late
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Stayed 1 night in Mar 2024

10/10 Excellent

keith

Stayed 1 night in Mar 2024

8/10 Good

Su

Liked: Cleanliness, room comfort
Clean and good breakfast Staff are helpful Heater is noisy and bath was small and water overflow to the floor Key was deactivated frequently
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Very dated
Stayed 1 night in Mar 2024

10/10 Excellent

Janice

Stayed 1 night in Mar 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Parking is not part of the hotel which isn’t a major issue but you need to factor in £12 a night for this, it’s just down stairs with other around the corner so not much of an issue and is 24 hour parking. Hotel met expectations, 24 hour gym very handy and menu choices were good. Did not have breakfast: Birmingham itself is painful to navigate with all the work but that’s not the hotels fault.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattresses were a bit soft and lopsided, and probably needed to be reviewed more often for replacement
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

George

Stayed 1 night in Mar 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What you’d expect from an inner city hotel. Even on the 5th floor the noise of the city was prominent. The bed was comfy and, once I’d figured out how to turn the aircon off, a reasonable temperature at night.
Stayed 1 night in Mar 2024

8/10 Good

Thomas

Stayed 1 night in Mar 2024

10/10 Excellent

emma

Stayed 1 night in Mar 2024

8/10 Good

Parus

Liked: Staff & service, amenities, property conditions & facilities
Regular go to hotel for when in Birmingham, only disappointment this time was even though we waited to check in at 3pm as rooms were not ready one of the rooms hadn't even been cleaned and was given to us. Another room was organised but not really the best of starts.
Stayed 2 nights in Mar 2024

2/10 Terrible

Karen

Business traveller
Liked: Cleanliness
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Craig

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Parking was awful, rooms dated and scruffy, lounge was limited snacks and dated.

8/10 Good

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
I booked club so I would have a quiet place to sit and work with a glass of wine in the early evening - but club lounge was closed. I only discovered when I checked in. Room was good and breakfast was nice. I was hoping to eat at the bar/restaurant but surprised and disappointed that despite its eco credentials it only had one vegan meal on the menu and that was a salad.
Stayed 1 night in Feb 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from a lack of parking instructions and clarity, what you'd expect from a Crowne Plaza.
Stayed 1 night in Dec 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, room comfort
Good, but could be better
Rooms clean, check in good. Some training on bar needed. Lifts still not all working after 6 months! Renovation work on rooms started about 915am meaning no lie in and use of late check in, could have been worked around better
Stayed 1 night in Feb 2024

10/10 Excellent

Naseem

Stayed 2 nights in Feb 2024

8/10 Good

Aaron

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The fantastic staff made our stay wonderful. At the restaurant, Sylwia was very kind when my toddler and I ate breakfast; she went out of her way to ensure my child had food that met her dietary restrictions and to make us feel welcome. Sid and Matt at the front desk/concierge services were also terrific. This was our first stay at a Crowne Plaza, but thanks to those three employees, we will be returning customers.
Stayed 1 night in Feb 2024

10/10 Excellent

Liz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We attended The English Wedding Awards and the Simply Devine Hat Shop won Accessories Supplier of the Year 2024!! We had 3 rooms for 6 guests. The staff were extremely lovely, the ladies who looked after us at breakfast were amazing. The service was second to none. Thank you. Hat's off to all at The Crowne Plaza Birmingham (excuse the hat pun!!!).
Stayed 1 night in Feb 2024

10/10 Excellent

Kerry

Stayed 1 night in Feb 2024