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Crowne Plaza Birmingham City Centre, an IHG Hotel

4.0 star property
Eco-certified Birmingham hotel in Birmingham City Centre with a 24-hour fitness centre
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Crowne Plaza Birmingham City Centre, an IHG Hotel

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Point of interest
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Property amenity
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Room service
  • Bar
  • Housekeeping
The current price is NZ$187
includes taxes & fees
16 Feb - 17 Feb

Explore the area

Map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • Library of Birmingham
    ‪4 min walk‬
  • Symphony Hall
    ‪5 min walk‬
  • The Alexandra Theatre
    ‪5 min walk‬
  • Birmingham (BHX)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

Premium Room, 1 King Bed, Club lounge access

Premium Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Free toiletries, hair dryer, bathrobes, towels

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Birmingham

Crowne Plaza Birmingham City Centre, an IHG Hotel puts you in the heart of Birmingham, within just a 10-minute stroll of popular attractions like The Mailbox and O2 Academy Birmingham. Highlights at this eco-friendly hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, b1, is open for breakfast, lunch and dinner. 7438 square feet (691 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Within a 15-minute walk of this 4-property class Birmingham City Centre hotel, attractions include International Convention Centre and Utilita Arena Birmingham.

What's nearby

  • International Convention Centre - 6 min walk
  • The Mailbox - 9 min walk
  • O2 Academy Birmingham - 9 min walk
  • Utilita Arena Birmingham - 10 min walk
  • Bullring & Grand Central - 12 min walk

Getting around

  • Library Tram Stop - 3 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • ‪Medicine Bakery and Kitchen - ‬5 min walk
  • ‪Côte - ‬7 min walk
  • ‪Albert's Schloss - ‬5 min walk
  • ‪Elio Cafe - ‬5 min walk
  • ‪Library Cafe - ‬4 min walk

About this property

Crowne Plaza Birmingham City Centre, an IHG Hotel

Eco-certified Birmingham hotel in Birmingham City Centre with a 24-hour fitness centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 7438 square feet (691 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the eco-certified Crowne Plaza Birmingham City Centre, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 312 guestrooms or units
  • 11 levels
  • Conference rooms
  • 7438 sq ft of conference space
  • 691 sq. m of conference space
  • Built in 1974
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Birmingham City Centre, an IHG Hotel offers 312 accommodations with a safe and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Hungarian, Portuguese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (GBP 21 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7,438 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 for adults and from GBP 16.95 for children
  • Secured self-parking fee: GBP 21.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre, an IHG Hotel Hotel
Crowne Plaza Birmingham City Centre, an IHG Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Crowne Plaza Birmingham City Centre, an IHG Hotel?

Crowne Plaza Birmingham City Centre, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Birmingham City Centre, an IHG Hotel?

As of 1 Feb 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Birmingham City Centre, an IHG Hotel on 16 Feb 2025 start from NZ$187.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Birmingham City Centre, an IHG Hotel?

Yep, Crowne Plaza Birmingham City Centre, an IHG Hotel has a secured self car park for GBP 21.00 per day. Onsite parking is limited.

Does Crowne Plaza Birmingham City Centre, an IHG Hotel serve breakfast?

Yeah, travelers adore the buffet breakfast here! Served weekdays between 6:30 AM and 10:00 AM and weekends between 7:00 AM and 10:30 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Crowne Plaza Birmingham City Centre, an IHG Hotel?

No, Crowne Plaza Birmingham City Centre, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Birmingham City Centre, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Crowne Plaza Birmingham City Centre, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Birmingham City Centre, an IHG Hotel?

No, only service animals are allowed.

Crowne Plaza Birmingham City Centre, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1009 reviews" "
Rating 8 - Good. 260 out of 1009 reviews" "
Rating 6 - Okay. 78 out of 1009 reviews" "
Rating 4 - Poor. 48 out of 1009 reviews" "
Rating 2 - Terrible. 36 out of 1009 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay Thankyou
Stayed 1 night in Nov 2024

8/10 Good

Laurie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel claimed they didn’t have my booking even though could prove it and they said they could see I had booked so they eventually offered us a room which wasn’t what I ordered and paid for they said they cld put some camp beds in for our children I had ordered 2 doubles! When we checked the room the beds were not suitable for our children so my husband complained and they finally gave us 2 interconnecting double rooms however the attitude of the reception staff was shocking and if my husband hadn’t said the beds were not suitable they wldnt have done anything! And I honestly think they would have sent us on our way still claiming they didn’t have us booked in It was extremely stressful as due to them taking forever to sort it out even though they cld see the booking they almost made me late for my graduation! I have used Crowne hotels and IHG many times and the reason I picked this hotel over others even though I cld find cheaper elsewhere very disappointing
Stayed 1 night in Oct 2024

8/10 Good

Greg

Stayed 4 nights in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and service by all
Stayed 3 nights in Oct 2024

10/10 Excellent

Raj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great dtay
Stayed 1 night in Oct 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and easy walk to city centre. Beds very comfy and air con a must in a family room. Check in a bit slow and hotel noisy early morning with lots of kids running around but overall good value for a family stay
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect week-end break with an exceptional breakfast.
Stayed 1 night in Oct 2024

2/10 Terrible

Bianca

Travelled with family
Disliked: Room comfort
No hot water in the bath. Rude night manager
I stayed here last week and it was really nice so decided to stay again. This time the stay was very unenjoyable and I will not be staying again. At 10.30pm we were trying to bath our 2 under 2s, but there was no hot water. We called reception and they sent a man up to look, after 5 minutes he could also not get hot water, so I said if you can’t get hot water after 5 minutes just move us room, the kids need a bath and bed (they were both screaming at this point). He was not listening and still playing with the taps. I called reception and spoke to the night time duty manager to log a complaint. He repeatedly refused to log my complaint and argued with me. He had no level of customer service. He kept repeating what he had tried to do to fix the problem rather than admitting there was a problem and logging my complaint. He also becomes part of my complaint as he was so frustrating to talk to. We couldn’t fit our double buggy through the bedroom door (it fits through standard doorways) because the inside wardrobe was blocking it.Overall, the stay wasn’t great at all, but the managers attitude is the main reason I won’t be staying again, when you are making an honest complaint, the last thing you want to hear is, well it’s not the hotels fault, it depends on how many people use the hot water and if lots of people use it , it goes cold. I did not chose to stay in a 4* hotel to deal with a rude manager and have a cold bath. Had to argue for 10mins before being offered a room change
Stayed 1 night in Oct 2024

10/10 Excellent

Jamie

Stayed 1 night in Oct 2024

10/10 Excellent

Ralph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Amazing, helpful staff. Only a one night stay this time. Parking conveniently just below the hotel. Would definitely book again.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
Great stay. Room was very spacious, clean and had everything we needed. Recently refurbished. The staff were amazing from the check in desk to the lady at breakfast and all staff members that we came in contact with were very friendly. The fantastic staff definitely made our stay all the better.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
Had a really lovely stay room very clean and comfortable. Breakfast very good
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good and freshly made but there was wind through the door that was quite annoying through the night
Stayed 1 night in Oct 2024

10/10 Excellent

Rosemary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O arrival Leto on reception was very kind offered me water as I was hot told me about hotel and bar and breakfast in the morning showed us to the lift excellent service
Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Travelled with family
Liked: Amenities, property conditions & facilities
Did not experience negative issues others report. Hotel is not a 5 star property but a comfortable, affordable option in a location away from the tourist throngs, yet still walkable to anywhere in the city
Stayed 2 nights in Oct 2024

10/10 Excellent

Philip

Stayed 1 night in Oct 2024

8/10 Good

Tindivanam Jai, Kolkata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend Cowne Plaza for it's convenient location, facilities, staff and overall professional service
Stayed 1 night in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Mr m

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would certainly recommend this hotel.
Modern hotel in a quieter area off Broad Street. Only a short walk to City Centre, ICC, Arena, Symphony Hall and all Bars, Restaurants and Theatres. All staff lovely and friendly, nothing too much trouble. Our room was large with a super comfortable King size bed. Bathroom very clean and well stocked. Parking easy as right underneath the hotel (make sure you only park in spaces with no numbers,). My only negative is the Cheese and Pickle sandwich that I had in the bar when we got back from the theatre. It was not worth £10.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024