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Embassy Suites Hotel Birmingham

3.5 star property
Hotel in Birmingham with free breakfast and 24-hour fitness centre

Photo gallery for Embassy Suites Hotel Birmingham

Reception
Lobby
32-inch LCD TV with satellite channels, Smart TV, first-run films
In-room safe, desk, iron/ironing board, WiFi
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Bar
  • Gym
  • Pet-friendly
  • 24/7 front desk
The current price is NZ$280
includes taxes & fees
11 May - 12 May

Explore the area

Map
2300 Woodcrest Pl, Homewood, Birmingham, AL, 35209
  • Birmingham Zoo
    ‪14 min walk‬
  • University of Alabama at Birmingham
    ‪4 min drive‬
  • UAB Hospital
    ‪4 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Allergy Friendly (Roll-in Shower)

32-inch LCD TV with satellite channels, Smart TV, first-run films

Suite, 1 King Bed, Accessible, Allergy Friendly (Roll-in Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LCD TV
Sofa bed
Separate bedroom
Shower/bath combination
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

32-inch LCD TV with satellite channels, Smart TV, first-run films

Room, 1 King Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LCD TV
Sofa bed
Blackout curtains
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, WiFi

Executive Room, 1 King Bed, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, WiFi

Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Sofa bed
  • 109 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Premium Suite, Non Smoking

In-room safe, desk, iron/ironing board, WiFi

Premium Suite, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LCD TV
Sofa bed
Shower/bath combination
Hairdryer
  • 109 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

32-inch LCD TV with satellite channels, Smart TV, first-run films

Suite, 2 Double Beds, Accessible, Bathtub

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LCD TV
Sofa bed
Separate bedroom
Shower/bath combination
  • 50 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Corner

32-inch LCD TV with satellite channels, Smart TV, first-run films

Room, 1 King Bed, Non Smoking, Corner

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Sofa bed
  • 109 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, WiFi

Premium Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LCD TV
Sofa bed
Separate bedroom
Shower/bath combination
  • 109 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, iron/ironing board, WiFi

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LCD TV
Sofa bed
Separate bedroom
Shower/bath combination
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, WiFi

Premium Suite, 2 Queen Beds, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LCD TV
Sofa bed
Shower/bath combination
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Allergy Friendly

In-room safe, desk, iron/ironing board, WiFi

Suite, 2 Queen Beds, Allergy Friendly

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LCD TV
Sofa bed
Shower/bath combination
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

32-inch LCD TV with satellite channels, Smart TV, first-run films

Premium Suite, 1 King Bed, Non Smoking, Corner

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LCD TV
Sofa bed
Separate bedroom
Shower/bath combination
  • 109 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, WiFi

Premium Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LCD TV
Sofa bed
Separate bedroom
Shower/bath combination
  • 109 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, WiFi

Room, 2 Queen Beds, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LCD TV
Sofa bed
Shower/bath combination
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, WiFi

Premium Suite, 2 Double Beds, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LCD TV
Sofa bed
Separate bedroom
Shower/bath combination
  • 109 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

32-inch LCD TV with satellite channels, Smart TV, first-run films

Suite, 2 Double Beds, Accessible, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Sofa bed
  • 50 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Allergy Friendly

32-inch LCD TV with satellite channels, Smart TV, first-run films

Suite, 2 Double Beds, Non Smoking, Allergy Friendly

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LCD TV
Sofa bed
Separate bedroom
Shower/bath combination
  • 49 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

32-inch LCD TV with satellite channels, Smart TV, first-run films

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Sofa bed
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, WiFi

Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LCD TV
Sofa bed
Shower/bath combination
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

32-inch LCD TV with satellite channels, Smart TV, first-run films

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Sofa bed
  • 91 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Basic)

32-inch LCD TV with satellite channels, Smart TV, first-run films

Room, 2 Double Beds, Non Smoking (Basic)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LCD TV
Sofa bed
Blackout curtains
Private bathroom
  • 50 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Allergy Friendly

32-inch LCD TV with satellite channels, Smart TV, first-run films

Suite, 1 King Bed, Non Smoking, Allergy Friendly

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LCD TV
Sofa bed
Separate bedroom
Shower/bath combination
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

Homewood Suites by Hilton Birmingham South Inverness

Birmingham
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 617 reviews
The price is NZ$213
includes taxes & fees
11 May - 12 May
Homewood Suites by Hilton Birmingham South Inverness

About the area

Birmingham

At Embassy Suites Hotel Birmingham you'll be within a 20-minute stroll of Birmingham Zoo and Vulcan Park and Museum. Highlights at this hotel include a restaurant, an indoor swimming pool and free daily breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and pool loungers. Other amenities include a free manager's reception, Wi-Fi in public areas and laundry facilities. Each morning free full breakfast is offered between 6:00 AM and 9:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Homewood hotel include University of Alabama at Birmingham and UAB Hospital.

What's nearby

  • Birmingham Zoo - 14 min walk - 1.2 km
  • University of Alabama at Birmingham - 4 min drive - 3.2 km
  • Children's of Alabama - 4 min drive - 3.5 km
  • UAB Hospital - 4 min drive - 3.6 km
  • Samford University - 4 min drive - 3.3 km

Getting around

  • Birmingham Station - 8 min drive
  • Birmingham International Airport (BHM) - 10 min drive

Restaurants

  • ‪Jack's - ‬14 min walk
  • ‪Rodney Scott's BBQ Homewood - ‬12 min walk
  • ‪Salem's Diner - ‬18 min walk
  • ‪Chicken Salad Chick - ‬15 min walk
  • ‪Big Bad Breakfast - ‬16 min walk

About this property

Embassy Suites Hotel Birmingham

Hotel in Birmingham with free breakfast and 24-hour fitness centre
Embassy Suites Hotel Birmingham offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business centre and a meeting room. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Embassy Suites Hotel Birmingham. Parking is available for a fee.

This Birmingham hotel is smoke free.

  • 242 guestrooms or units
  • 8 levels
  • Built in 1989
  • Full breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Embassy Suites Hotel Birmingham offers 242 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. This accommodation offers separate sitting areas and includes sofa beds. 32-inch LCD televisions come with premium satellite channels and first-run films. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Birmingham hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English

Similar properties

Exterior

Homewood Suites by Hilton Birmingham Downtown Near UAB

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 1,002 reviews
The price is NZ$255
includes taxes & fees
11 May - 12 May
Homewood Suites by Hilton Birmingham Downtown Near UAB

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day); wired internet (surcharge)

Parking and transport

  • Free RV/bus/lorry parking on site
  • Parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Self-parking fee: USD 5.00 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Birmingham Homewood
Embassy Suites Hotel Birmingham
Embassy Suites Birmingham
Embassy Suites Birmingham
Embassy Suites Hotel Birmingham Hotel
Embassy Suites Hotel Birmingham Birmingham
Embassy Suites Hotel Birmingham Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Embassy Suites Hotel Birmingham?

Embassy Suites Hotel Birmingham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites Hotel Birmingham?

As of 28 Apr 2025, prices found for a 1-night stay for 2 adults at Embassy Suites Hotel Birmingham on 11 May 2025 start from NZ$279.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites Hotel Birmingham?

Yep, Embassy Suites Hotel Birmingham has free RV/bus/truck parking. Self car park with in/out privileges is also available for USD 5.00 per day.

Does Embassy Suites Hotel Birmingham have a pool?

Embassy Suites Hotel Birmingham has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 10:00 PM.

What makes Embassy Suites Hotel Birmingham a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Embassy Suites Hotel Birmingham.

Does Embassy Suites Hotel Birmingham serve breakfast?

You bet, free full brekkie is served daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at Embassy Suites Hotel Birmingham?

No, Embassy Suites Hotel Birmingham does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites Hotel Birmingham?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites Hotel Birmingham?

Check-in begins at 4:00 PM. Check-out time is noon.

Embassy Suites Hotel Birmingham Reviews

Reviews

6.6
Rating 10 - Excellent. 278 out of 1002 reviews
Rating 8 - Good. 195 out of 1002 reviews
Rating 6 - Okay. 169 out of 1002 reviews
Rating 4 - Poor. 193 out of 1002 reviews
Rating 2 - Terrible. 167 out of 1002 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2025

4/10 Poor

A.T.

Liked: Staff & service
Disliked: Amenities
The area that it’s in.
Stayed 2 nights in Jan 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and beautiful hotel
Stayed 1 night in Jan 2025

8/10 Good

Melody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed for two days and loved the experience. I will defiantly return to this hotel on my next visit to Birmingham!
Stayed 2 nights in Dec 2024

10/10 Excellent

rOBERT

Liked: Cleanliness, staff & service, property conditions & facilities
cc
Stayed 1 night in Jan 2025

10/10 Excellent

LaTonya

Travelled with family
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Dec 2024

6/10 Okay

Vicki

Need to be updated

The bed was extremely hard. There wasn’t a smart TV in the room. Everything was outdated
Stayed 1 night in Dec 2024

6/10 Okay

Kleah

Liked: Cleanliness, staff & service
First room was horrible front desk worker switched rooms and it was very nice !!
Stayed 1 night in Dec 2024

2/10 Terrible

Brian

Travelled with family
Disliked: Property conditions & facilities, room comfort

Time for a renovation!

Hotel needs a major renovation! Old and tired in every way! Lots of better choices in the area in my opinion.
Stayed 1 night in Jan 2025

8/10 Good

Henry

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeffrey

Stayed 2 nights in Dec 2024

10/10 Excellent

Gary

Liked: Staff & service, amenities
I think its time to upgrade the carpet in the rooms.
Stayed 2 nights in Sep 2024

8/10 Good

Estrelinda

Travelled with family
Liked: Cleanliness, staff & service
The room itself was a bit old and dated but the breakfast was excellent and the service was good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Arlinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Silver bells at the Embassy

The people at check in were wonderful and very friendly. We only had 2 things that could be fixed with our room. My daughter got cut by nails sticking out of the business chair but they removed it promptly and no covers for pullouts in both rooms we reserved but a very nice gentleman took care of us right away. It has been a really nice stay and I look forward to returning.
Nails sticking out cut my daughter.😞
Stayed 1 night in Dec 2024

6/10 Okay

Renada

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable. Friendly staff.
Stayed 1 night in Dec 2024

8/10 Good

john

Liked: Cleanliness, staff & service
Overall a good place to stay. It's showing its age, however. Signs in the lobby indicate it's scheduled for a refresh which is a timely move.
Stayed 1 night in Dec 2024

4/10 Poor

Richard, Hixson

Disliked: Cleanliness, staff & service
Liked open multistory interior design, large free breakfast and nice eating area on main floor, glassed elevators, nice Ruth Chris eating area and bar inside hotel, room suite design, and close parking at hotel entrance. Also liked when we had room issues twice, the willingness of staff at entrance desk to give us a another room. Disliked room condition - not vacuumed, poop-like substance on shower ceiling, dresser hanging doors removed, phones didn’t work, chairs stacked up just outside our room door when we arrived and for a few hours afterward, and no spare toilet paper. Also disliked returning to room around 5:30 pm and finding night latch blocking door closure, allowing anyone to enter room for what could have been most of the day. Didn’t find anything missing, room smelled, checked bed - didn’t see any signs of anyone else being in our bed, but wife felt uncomfortable in room having room left open.
Stayed 3 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

White noise

It was a nice stay except the tub faucet kept running.
Stayed 1 night in Nov 2024

2/10 Terrible

MACE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property is out dated and nasty. Dead bugs were in the lights in the room, gnats were throughout the room, and loose hair on towels and sheets. Bed was extremely soft and worn. I even had to ask the front desk for replacement bedding which also was not the best looking replacement set. I was very disappointed in my stay.
Stayed 1 night in Dec 2024

4/10 Poor

erica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Gross

Our room was horrible. We stayed in room 320. The sink in our bedroom leaked underneath it and the carpet was soaking wet, which made it smell. The bathroom faucet and the bathtub facuet turn off
Stayed 1 night in Nov 2024

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good breakfast. Fantastic dinner experience at Ruth's Chris Steakhouse.
Stayed 3 nights in Nov 2024

10/10 Excellent

kierstin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was amazing! Professional, kind and quick.
Stayed 1 night in Nov 2024

10/10 Excellent

Gabrielle

Stayed 1 night in Oct 2024