4/10 Poor
Julie
Travelled with family
5 Aug 2024
Disliked: Room comfort
I booked a king bedroom and after checking in and got in the room, they gave me a room with 2 double/queen beds. I went back down to lobby to ask about it and was told they were out of kings due to people not checking out. I was not told or asked if this was ok, I booked a king for a reason. The beds were extremely squeaky, but the sheets were soft. Only 1 trash can in the bathroom but no where else. The pool was closed half the time due to maintenance but when open the water was so cloudy it looked gross and my son didn’t want to swim even though that’s his favorite thing to do. Also, room looked fairly clean but could have done a better job vacuuming as there were things on the floor still. Breakfast was just ok. Felt I overpaid for sure especially with the inconveniences I was given
Julie
Stayed 2 nights in Aug 2024