See all properties
Save

Best Western Inn At Blakeslee-pocono

2.5 star property
Hotel with free parking, in the vicinity of Pocono Raceway

Photo gallery for Best Western Inn At Blakeslee-pocono

Property amenity
Reception
Laptop workspace, blackout curtains, iron/ironing board
Lobby
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning
The current price is NZ$177
includes taxes & fees
23 Mar - 24 Mar

Explore the area

Map
107 Parkside Avenue, Blakeslee, PA, 18610
  • Pocono Raceway
    ā€Ŗ8 min driveā€¬
  • Lake Harmony
    ā€Ŗ9 min driveā€¬
  • Split Rock Resort Indoor Waterpark
    ā€Ŗ10 min driveā€¬
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    ā€Ŗ35 min driveā€¬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type;with Sofabed)

Laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking (Larger Room;No Pets in room type)

Standard Room, 2 Double Beds, Non Smoking (Larger Room;No Pets in room type)

Standard Room, 2 Double Beds, Non Smoking (Larger Room;No Pets in room type)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (No Pets in room type)

Laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (No Pets in room type)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (No Pets in room type;with Sofabed)

Combined shower/bathtub, hair dryer, towels, soap

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (No Pets in room type;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave (No Pets in room type)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Pets in room type)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;No Pets in room type)

Laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;No Pets in room type)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Jetted Tub (No Pets in room type)

Laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Jetted Tub (No Pets in room type)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave (No Pets in room type)

Laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave (No Pets in room type)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (No Pets in room type;with Sofabed)

Laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (No Pets in room type;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

About the area

Blakeslee

At Best Western Inn At Blakeslee-pocono, you'll be 8 km (5 mi) from Pocono Raceway and 9.6 km (5.9 mi) from Jack Frost Mountain Resort. Highlights at this hotel include free self-parking and a 24-hour business centre. .This pet-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find laundry facilities, a gift shop and a front desk safe. Each morning continental breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of free RV/bus/truck parking. .Sights within a 15-minute drive of this Blakeslee hotel include Split Rock Resort Indoor Waterpark and Hickory Run State Park.

What's nearby

  • Pocono Raceway - 8 min drive - 8.0 km
  • Big Boulder Lake - 8 min drive - 8.5 km
  • Lake Harmony - 9 min drive - 9.4 km
  • Big Boulder Ski Area - 10 min drive - 8.9 km
  • Split Rock Resort Indoor Waterpark - 10 min drive - 9.8 km

Getting around

  • Wilkes-Barre, PA (AVP-Scranton Intl.) - 35 min drive

Restaurants

  • ā€ŖBurger King - ā€¬2 min walk
  • ā€ŖNew China Pearl - ā€¬3 min drive
  • ā€ŖMoyer's Country Kitchen - ā€¬7 min drive
  • ā€ŖMurphy's Loft - ā€¬2 min drive
  • ā€ŖNick's Lake House - ā€¬9 min drive

About this property

Best Western Inn At Blakeslee-pocono

Hotel with free parking, in the vicinity of Pocono Raceway
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Best Western Inn At Blakeslee-pocono also features gift shops/newsstands, laundry facilities, and a front desk safe. Free self parking is available.

This Blakeslee hotel is smoke free.

  • 84 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 2000
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site
Best Western Inn At Blakeslee-pocono offers 84 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Blakeslee hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English

Similar properties

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Holiday Inn Express & Suites White Haven - Poconos by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,004 reviews
The price is NZ$140
includes taxes & fees
24 Mar - 25 Mar
Holiday Inn Express & Suites White Haven - Poconos by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee

Things to do

  • Pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted.Ā On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Blakeslee
Best Western Blakeslee Pocono
Blakeslee Best Western
Best Western Inn Blakeslee-pocono
Best Western Blakeslee-pocono
Best Western Inn At Blakeslee-Pocono Hotel Blakeslee
At Blakeslee Pocono Blakeslee
Best Western Inn At Blakeslee-pocono Hotel
Best Western Inn At Blakeslee-pocono Blakeslee
Best Western Inn At Blakeslee-pocono Hotel Blakeslee

Frequently asked questions

Is parking available at Best Western Inn At Blakeslee-pocono?

Yep, Best Western Inn At Blakeslee-pocono has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Best Western Inn At Blakeslee-pocono?

As of 17 Mar 2025, prices found for a 1-night stay for 2 adults at Best Western Inn At Blakeslee-pocono on 23 Mar 2025 start from NZ$177.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Inn At Blakeslee-pocono?

The closest beach to Best Western Inn At Blakeslee-pocono is Indian Mountain Lake Beach (10.5 km).

Does Best Western Inn At Blakeslee-pocono have a pool?

Yep, and guests love it! Best Western Inn At Blakeslee-pocono has a pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Best Western Inn At Blakeslee-pocono family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Best Western Inn At Blakeslee-pocono is a hit with families.

Does Best Western Inn At Blakeslee-pocono serve breakfast?

Yep, our visitors give top marks to the continental brekkie here! Available daily between 7:00 AM and 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Best Western Inn At Blakeslee-pocono?

No, Best Western Inn At Blakeslee-pocono does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Inn At Blakeslee-pocono?

Check-in begins at 3:00 PM. Check-out time is noon.

Best Western Inn At Blakeslee-pocono Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 50 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin and clean rooms. Minutes from the slopes.
Stayed 1 night in Dec 2024

8/10 Good

Gregory

Stayed 1 night in Nov 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, nice staff and delicious breakfast. The only bad thing is to get a restaurant delivery.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Basheer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always stay here love everything about this plc
We stay here all the time when we go to Pennsylvania the warm floors pool and sauna are such a+++ feels like more at home than a hotel love the included breakfast just wish they had Turkey bacon instead of sausage but I guess itā€™s fine. Staff is very nice and accommodating.
Stayed 2 nights in Nov 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

bernice

Stayed 1 night in Nov 2024

10/10 Excellent

Caleisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia A.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this property on our way to NY. It is very convenient & lovely place to stay in between getting to our destination. The Staff are always awesome & hotel is very clean& well kept.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The power at my house was out for a few days. The night desk person was extremely helpful. Even though I was very upset. He remained calm to help. My Uncle was with me. He is 84 & fell in the tub. The manager & another staff member was there. I asked if they were going to make a report. She asked if he was ok. I said yes for now. But things happen later. Never asked me to fill out a report. Was fed up with them so I just left!
Stayed 2 nights in Nov 2024

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lewis

Stayed 1 night in Sep 2024

10/10 Excellent

Sharon, RAHWAY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean is my thing but the staff was also phenomenal. I wouls recommend this hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is the cleanest hotel I have ever stayed at. It was spotless everywhere. The staff are professional and kind. The breakfast exceeded my expectations as did the pool area. This property is well managed, you can tell everyone takes pride in it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Olga

Travelled with family
ŠžŃ‚Š»ŠøчŠ½Š¾ šŸ‘ Š—Š°Š²Ń‚Ń€Š°Šŗ Š²ŠŗусŠ½Ń‹Š¹, сытŠ½Ń‹Š¹, рŠ°Š·Š½Š¾Š¾Š±Ń€Š°Š·Š½Ń‹Š¹, ŠŗŠ°Ń„ŠµŃ‚ŠµŃ€ŠøŠ¹ чŠøстыŠ¹, Š±Š°ŃŃŠµŠ¹Š½ Šø сŠ°ŃƒŠ½Š° Š¾Ń‚Š»ŠøчŠ½Š¾!!!!! ŠŸŠµŃ€ŃŠ¾Š½Š°Š» Š¾Ń‡ŠµŠ½ŃŒ Š²ŠµŠ¶Š»ŠøŠ²Ń‹Š¹, Š¾Ń‚Š·Ń‹Š²Ń‡ŠøŠ²Ń‹Š¹. ŠšŠ¾Š¼Š½Š°Ń‚Ń‹ ŠŗŠ¾Š¼Ń„Š¾Ń€Ń‚Š½Ń‹Šµ уютŠ½Ń‹Šµ Šø чŠøстыŠµ . ŠœŃ‹ Š² Š²Š¾ŃŃ‚Š¾Ń€Š³Šµ Š¾Ń‚ этŠ¾Š³Š¾ Š¾Ń‚ŠµŠ»Ń!!!!! ŠžŃ‡ŠµŠ½ŃŒ рŠµŠŗŠ¾Š¼ŠµŠ½Š“уŠµŠ¼ ŠæŠ¾ŃŠµŃ‚Šøть этŠ¾Ń‚ Š¾Ń‚ŠµŠ»ŃŒšŸ‘šŸ‘šŸ‘šŸ‘
Stayed 4 nights in Nov 2024

10/10 Excellent

Sandra M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a really well-maintained property with a caring and attentive staff. We had the option rather than the default of daily room cleaning which we opted to skip as it was a short stay. We were able to request anything that we needed - such as a fresh garbage bag - from the cleaning staff and it was no issue. Not that there was any hint of danger or crime but the state police station is right next door which is comforting. Ellen at the breakfast station was friendly and accommodating and the front desk team were also friendly and helpful. We would recommend this Best Western to anyone.
Stayed 3 nights in Oct 2024

8/10 Good

Joe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, but if there was a gym, then it would be perfect.
Stayed 1 night in Nov 2024

10/10 Excellent

gian luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very pleased!!
absolutely amazing staff, clean updated room, great breakfast selection and the food was great. weā€™ve been here plenty of times and will always choose to stay here. close enough to tannersville and the trails but far enough where itā€™s more quiet and less traffic. highly recommend staying here
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Brown Stained Towel
I have stayed at Best Western numerous times and have always been greeted by friendly, courteous people. And it was the same this time. Unfortunately, this time I picked up a hand towel to wipe my hands and as I opened up the towel I released there was a huge brown stain on the inside of the towel. At first it looked like someone had wiped their rear end with it, as it was late and I wasn't dressed I waited till the next morning to go downstairs and show the front desk. They were very horrified that I got this towel experience. And apologized profusely. Unfortunately, as nice as they were, this didn't help my being upset and not sleeping well the whole night. I am not a fan of hotels but have always found your hotel to be exceptionally clean, easing my not being happy to be in a hotel feelings. As I told the lady at the front desk, I worked as a maid and I know this should never have happened. Obviously they left towels from the previous visitors in the room, whereas, they should have removed all towels from the previous visitors and replaced them with fresh towels. I was offered fresh towels by the front desk and an apology. I know they can't do anything more, but it just wasn't enough. Later they told me it was make up on the towel, doesn't matter at that point cause it had already upset me the whole night.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good.
Stayed 1 night in Oct 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk attendant! He was real helpful! After a long day of driving it was nice to see a friendly faceā¤ļø
Stayed 1 night in Oct 2024