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Lancaster House

4.0 star property
Family-friendly Bogotá hotel in Usaquén with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lancaster House

Outdoor spa tub
Room service - dining
Lobby sitting area
Piano bar
Junior Suite, 1 Bedroom | View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Pet-friendly
  • Parking available
  • Gym
The price is NZ$80
includes taxes & fees
23 Dec - 24 Dec

Explore the area

Map
Paralela Autonorte No 106B - 28, Bogotá, Distrito Capital, 110111
  • Embassy of the Dominican Republic
    3 min drive
  • Restaurante Gatsby
    2 min walk
  • Calle 85 TransMilenio Station
    7 min drive
  • Bogotá (BOG-El Dorado Intl.)
    36 min drive

Room options

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Mini-fridge
  • 84 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom, Terrace

Junior Suite, 1 Bedroom, Terrace

Junior Suite, 1 Bedroom, Terrace

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Mini-fridge
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Similar properties

Exterior

Hemma Bogotá Luxury Suites Hotel

Hot tub
Kitchen
Pet-friendly
Free WiFi
4.2 out of 5, Very good, (166)
The price is NZ$71
for 1 night
5 Jan - 6 Jan
Hemma Bogotá Luxury Suites Hotel

About the area

Bogotá

A family-friendly stay in Bogotá awaits you at Lancaster House. Within a 30-minute stroll, you'll find La Castellana National Theater and Virrey Park. Highlights at this hotel include 2 restaurants, and in-room kitchens and free WiFi. .A pampering day can include deep-tissue massages and hot stone massages along with facials, body treatments and Ayurvedic treatments. The restaurant, Gatsby, serves international cuisine and is open for breakfast, lunch and dinner. Chimney Bar is the hotel's own piano bar, serving drinks along with light fare. Enjoy the 24-hour gym, Hot tub, sauna and karaoke. 646 square feet (60 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Usaquén hotel, you'll be 3 km (1.9 mi) from World Trade Center and 3.1 km (1.9 mi) from Hacienda Santa Barbara Mall.

What's nearby

  • Unicentro Bogotá - 4 min drive
  • Hacienda Santa Barbara Mall - 5 min drive
  • 93 Park - 5 min drive
  • Andino Shopping Center - 7 min drive
  • Virrey Park - 7 min drive

Getting around

  • Estación Usaquén Station - 11 min drive
  • San Antonio Station - 18 min drive
  • Bogotá (BOG-El Dorado Intl.) - 36 min drive

Restaurants

  • ‪Combo Express Donde Lucho - ‬10 min walk
  • ‪Tostao' - ‬2 min walk
  • ‪Boru - ‬9 min walk
  • ‪Seratta Gourmand Market - ‬5 min walk
  • ‪J&R - ‬9 min walk

About this property

Lancaster House

Family-friendly Bogotá hotel in Usaquén with 2 restaurants
Lancaster House offers its guests a full-service spa, a 24-hour health club, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this hotel measures 646 square feet (60 square metres) and includes a conference centre. A sauna, spa services, and a library are also featured at the family-friendly Lancaster House. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This 4-star Bogotá hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Built in 1996
  • Karaoke
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Lancaster House offers 55 accommodations with MP3 docking stations and DVD players. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets. 100-cm LCD televisions come with premium satellite channels. Accommodation at this 4-star hotel has kitchens with stovetops, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Bogotá hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include minibars and coffee/tea makers. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials and body treatments. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy.

Languages

English, French, Hebrew, Hungarian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Parking on site (USD 4 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bistro 106
  • Chimney Bar
  • Gatsby

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Karaoke
  • Library
  • Piano
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Free rollaway/extra bed
  • Highchair
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (646 square foot of space)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (89 centimetre high)
  • Lift (32 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 100-cm LCD TV with premium satellite channels
  • DVD player
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a deposit of USD 35 per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 35
  • Christmas Eve (24 December) Gala Dinner per child: USD 25 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 65
  • New Year's Eve (31 December) Gala Dinner per child: USD 30 (up to 12 years old)
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Airport shuttle fee: USD 35 per vehicle (return, maximum occupancy 4)
  • Self-parking fee: USD 4 per night
  • Pet deposit: USD 35 per night
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lancaster House Aparthotel
Lancaster House Aparthotel Bogota
Lancaster House Bogota
Lancaster Hotel Bogota
Lancaster House Hotel Bogota
Lancaster House
Lancaster House Aparthotel Bogotá
Lancaster House Aparthotel
Lancaster House Bogotá
Aparthotel Lancaster House Bogotá
Bogotá Lancaster House Aparthotel
Aparthotel Lancaster House
Lancaster House Bogota
Lancaster House Hotel
Lancaster House Bogotá
Lancaster House Hotel Bogotá

Frequently asked questions

What is the cancellation policy at Lancaster House?

Lancaster House offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lancaster House?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Lancaster House on 23 Dec 2024 start from NZ$80.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lancaster House?

Yep, Lancaster House has a self car park for USD 4 per night.

Is there a spa on site at Lancaster House?

Yep, there is an onsite spa at Lancaster House. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

What luxury perks are available at Lancaster House?

Lancaster House features a full-service spa, a 24-hour health club and 2 restaurants. All guestrooms come with pillowtop beds, 24-hour room service and dining areas.

What makes Lancaster House a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Lancaster House.

Is Lancaster House family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Lancaster House is a hit with families.

Does Lancaster House serve breakfast?

Sure does, buffet brekkie is available weekdays from 6:00 AM to 10:00 AM and on weekends between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Lancaster House?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Lancaster House?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lancaster House?

Check-in begins at 3:00 PM. Check-out time is noon.

Lancaster House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 552 out of 1005 reviews" "
Rating 8 - Good. 236 out of 1005 reviews" "
Rating 6 - Okay. 97 out of 1005 reviews" "
Rating 4 - Poor. 49 out of 1005 reviews" "
Rating 2 - Terrible. 71 out of 1005 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tonos de

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jose, wayne

Stayed 1 night in Aug 2024

10/10 Excellent

DIEGO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic attention. Customer service excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

DIEGO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a fascinating experience. The staff went beyond excelling in everything. Highly recommend Lancaster House to everyone.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and helpful
Stayed 4 nights in Aug 2024

10/10 Excellent

DANILDO

Stayed 2 nights in Aug 2024

2/10 Terrible

Jamie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es terrible. En primer lugar, antes de hacer la reserva en línea, llamamos directamente al hotel para preguntar si necesitábamos incluir a un niño de 8 años en la reserva de una suite para 3 personas. El hombre nos informó que no, ya que los niños no pagan. Sin embargo, el día que reservé el hotel, el personal me informó de que si el niño tenía más de 6 años, teníamos que pagar costos adicionales. Les informé que la única razón por la que reservé este hotel en lugar de mi habitación habitual era que el niño se aloja gratis, lo que en la mayoría de los hoteles de 5 estrellas se paga por la cantidad de personas que se alojan en la habitación. Me llevó más de una hora argumentar mi caso con el gerente de relaciones con el cliente para que reconocieran su propio error. A pesar de que teníamos la fecha y la hora de la llamada, dijeron que no podían saber quién estaba trabajando cuando nos informaron de esto. El personal de recepción ni siquiera se disculpó por el error de un miembro de su personal. La habitación en sí está muy anticuada. Una toalla no estaba limpia y la ropa de cama tenía marcas. Había un botón de ropa en el baño junto al lavabo. El frigorífico tenía una pulgada de agua en el fondo, donde estaban las botellas. El desayuno no era muy variado. El pan estaba viejo y rancio y no era de buena calidad. Esto está muy por debajo de la media de los hoteles de 4 estrellas de Colombia. Aún así, el hotel no se ha disculpado por su error, que me costó más de una hora
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
large patio and helpful and professional staff. I wopuld definately stay here again.
Stayed 28 nights in Jul 2024

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Carlos

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff are friendly but most Colombians are. Furthermore the service industry is excellent so having friendly staff is a given. The bad: The hotel needs serious maintenance: Bathroom door didn’t close (out of frame) Bathroom light blinked a lot until it stayed on. I had to hit the button several times for it to work. Super noisy rooms on the side of the street with dated sound proofing. Worst and most uncomfortable matress I ever slept in a hotel and I’ve slept in some bad ones. Breakfast was fine but it took them 25 minutes to make an omelette. I saw the three waiters chatting with the cook. When I asked for my order he had not even started it. So I didn’t eat breakfast on my way to the airport. The good: Restaurant is decent and convenient Staff are nice Diverse set if facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Jeffrey

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
No fue un buen recibimiento
Guest service bad no fueron complaciente trato malo
Stayed 3 nights in Aug 2024

10/10 Excellent

Shaofeng

Liked: Staff & service, property conditions & facilities
geat hotel
Stayed 6 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volvería sin duda!
El staff es espectacular! Todos son amables, respetuosos y dispuestos a ayudar 100%! Volvería con mi familia sin duda. Comida variada en el desayuno, cuarto limpio y ubicación perfecta. Gracias por el excelente servicio!
Stayed 2 nights in Jul 2024

6/10 Okay

Lazarus

Stayed 4 nights in Jul 2024

8/10 Good

Jarold

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024

6/10 Okay

Lazarus

Liked: Cleanliness
Recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Ruben, Cypress

Stayed 3 nights in Jul 2024

10/10 Excellent

Ruben, Cypress

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great! They are pleased to see you and help. Always welcomed with a friendly smile.
Stayed 3 nights in Jul 2024

8/10 Good

Yulissa

Stayed 5 nights in Jul 2024

10/10 Excellent

FREDDY

Stayed 2 nights in Jul 2024

8/10 Good

Lou-Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Loved the stay Staff are nice, friendy and kind
Stayed 7 nights in Jun 2024

10/10 Excellent

Brian

Liked: Cleanliness, amenities
Muy buen servicio al cliente
Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay in Bogota
The staff was wonderful & so was breakfast. Thank You
Stayed 1 night in Jul 2024

2/10 Terrible

Florencia

Stayed 1 night in Jul 2024

10/10 Excellent

Erika

Stayed 1 night in Jun 2024