2/10 Terrible
Denys
10 Dec 2024
Disliked: Staff & service
We booked and paid through Expedia and when we arrived at 2am after 14hr drive we where told that Expedia did not sent them virtual credit card payment for our reservation and he made us call Expedia and after we got on the line with rep clerk from hotel told that “he figured it out” and he checked us in. He might had fixed an issue before we arrived if there even was an issue. We think he wanted us to book through them directly and that is what he encouraged us to do cancel with Expedia and book with him. If the end we wasted 30 min which we found use for rest after long day
Denys
Stayed 1 night in Dec 2024